8362 Pines Boulevard, Pembroke Pines, FL Telephone: / Fax: Wall Street Office:

Transcription

1 Main Office: 8362 Pines Boulevard, Pembroke Pines, FL Telephone: / Fax: Wall Street Office: 30 Wall Street, 8th Floor, New York, New York Telephone: / Fax: MASTER LISTING OF COURSES Over 600 Customized Industry Courses with Proven Results! National economic advancement is meaningless without relevant training The blueprint for over 600 customized industry training courses is in the hands of Cohen & Klein Consulting, Inc. The most comprehensive training programs to improve efficiency and increase productivity. The most practical and comprehensive training in an interactive classroom setting. No. CK Duration Course Name Healthcare Collection Techniques for Healthcare and Hospital Staff Healthcare Collection Management for Managers and Supervisors Healthcare Collection Techniques for Healthcare and Hospital Staff Healthcare Collection Management for Managers and Supervisors Credit and Collection Management for Collectors, Managers and Supervisors B Advanced Credit and Collection Management for Collectors, Managers and Supervisors Debt Collection and Revenue Management A Debt Collection and Revenue Management for Utility Corporations B Advanced Debt Collection and Revenue Management M Revenue Management for Regional Medical Health Systems N Revenue Management for National Insurance Schemes (NIS) Debt Collection Strategies and Techniques A Debt Collection Strategies and Techniques for Utility Corporations Customer Services, Marketing, Sales and Public Relations Management Procedures A Customer Service, Sales, Marketing and Public Relations Procedures for Utility Corporations Call Center and Contact Center Procedures for Private and Public-Sector Corporations A Call Center and Contact Center Management Procedures for Utility Corporations Marketing and Public Relations Techniques for Hotel and Hospital Industry Managers and Supervisors Marketing and Public Relation Management B Advanced Marketing and Public Relation Management

2 Hotel and Hospitality Operations for the 21st Century for Managers and Supervisors Human Resources Management for Hotel and Hospitality Industry Managers and Supervisors Human Resources Management B Advanced Human Resources Management Hospitality Law for Hotel, Travel and Tourism Industry Sexual Harassment (Sexual Attack) and Discrimination Compliance for Hotel and Hospitality Industry for Managers and Supervisors Sexual Harassment (Sexual Attack) and Discrimination Compliance for Private and Public- Sector Organizations for Managers and Supervisors G Sexual Harassment (Sexual Attack) and Discrimination Compliance for Government and Statutory Organizations Customer Service and Communication Techniques for Airports Front Line Staff, and Customs and Immigration Officers Customer Service and Airports Security for Customs and Immigration Officers Supervisory Management Techniques for Public and Private Sector Corporations A Supervisory Management Techniques for Utility Corporations B Advanced Supervisory Management Techniques G Supervisory Management Procedures for Government and Statutory Corporations Supervisory Management Procedures for Hotel and Hospitality Industries Stress and Time Management Procedures for Managers and Supervisors Leadership and Communication Management B Advanced Leadership and Communication Management G Leadership and Communication Management for Government and Statutory Corporations L Leadership and Communication Management for Law Enforcement Officers Coaching and Mentoring Management B Advanced Coaching and Mentoring Management Recruitment and Selection Management Career and Personal Development Techniques for Unemployed, Laid-off or Redundant Workers Training Design and Presentation Delivery (Train-the-Trainer) B Advanced Training Design and Presentation Delivery (Train-the-Trainer) Organizational and Cultural Diversity Management Management Strategies and Techniques for Managers and Supervisors B Advanced Management Strategies and Techniques for Managers and Supervisors Project Management Procedures B Advanced Project Management Procedures

3 Hotel Reservations and Customer Service Procedures for Front Line Staff Housekeeping and Customer Service Management Loss Prevention and Hotel Security Procedures Small Business Formation and Development for New and Inexperienced Business Owners Team-Building and Empowerment Management Administrative Assistant Procedures for Clerical Staff (This course is same as CK 6134) Call Center (Telemarketing) and Sales Procedures for Call Centers Front Line Staff Bank Fraud and Loss Prevention Management Financial & Bank Fraud Management Financial Risk Management Procedures Consulting Management Procedures Crisis Management Procedures and Supervision A Crisis Management Procedures for Utility Corporations B Advanced Crisis Management Procedures Payment and Securities Settlement Management Grooming and Self-Image Improvement Procedures Hotel Front Desk Operations Procedures Hotel Safety and Security Operations Management Hotel Maintenance and Repair Procedures Housekeeping and Laundry Standard Operating Procedures Food and Beverage Standard Operating Procedures Disaster Preparedness Management A Disaster Preparedness Management for Utility Corporations B Advanced Disaster Preparedness Management F Disaster Preparedness Management for Financial Institutions G Disaster Preparedness Management for Government Institutions H Disaster Preparedness Management for Hotel and Hospitality Industries AS Airports Disaster Preparedness Management SP Sea Ports Disaster Preparedness Management HO Hotel Disaster-Preparedness Management

4 Insurance Risk Management Procedures Retail Banking Operations Management Commercial Banking Operations Management Banks Risk Management Banking Operations Anti-Money Laundering Compliance Procedures B Advanced Anti-Money Laundering Compliance Procedures Risk Management Procedures for Banks and Other Financial Institutions Business Continuity Management A Business Continuity Management for Utility Corporations B Advanced Business Continuity Preparedness Management Procedures Business Continuity Management for Banking and Financial Institutions Financial Fraud Prevention Management B Advanced Financial Fraud Prevention Management Performance Review and Job Evaluation Management A Performance Review and Job Evaluation Management for Utility Corporations B Advanced Performance Review and Job Evaluation Management G Performance Review for Government and Statutory Corporations L Performance Review and Job Evaluation Management Law Enforcement Officers Call Center and Contact Center Management for Private and Public Corporations A Call Center Management for Utility Corporations F Call Center Management for Financial Institutions Audit Procedures Management for Commercial Banks Disaster Recovery Planning Procedures for Commercial Banks and Other Financial Institutions Call Center Management for Private and Public Corporations Customer Service and Call Center Procedures for Customer Service Employees, as well as Collectors, Sales, Marketing, Credit and Back Office Employees A Customer Service Management Procedures for Customer Service Employees, Collectors, Sales, Marketing, Credit and Back Office Employees, of Private and Public-Sector Utility Corporations G Customer Service Management Procedures for Customer Service Employees, Collectors, Sales, Marketing, Credit and Back Office Employees, of Private and Public-Sector Utility Corporations B Advanced Customer Service Management Procedures for Customer Service Employees, Collectors, Sales, Marketing, Credit and Back Office Employees, of Private and Public- Sector Utility Corporations

5 Business Communication and Office Writing Management B Advanced Business Communication Management and Office Writing Management Performance Review Procedures for Managers and Supervisors Customer Service Management and Supervision Treasury Department Management Automated Clearing House Procedures and Management G Government Tax, Debt Collection and Revenue Management Procedures B Advanced Government Tax, Debt Collection and Revenue Management Procedures Banks Main Branch or Head Office Audit Procedures Trust Department Audit of Financial Institutions Financial Risk Based Auditing Management Banks Cash and Demand Deposit Audit Management Banks Branch Audit and Compliance Management Banks Loans Audit and Compliance Procedures B Advanced Bank Loans Audit and Compliance Procedures Banks IT Audit and Compliance Procedures Banks Oversight Requirements Management B Advanced Banks Oversight Requirements and Procedures Government Revenue, Taxes and Debt Collection Procedures G Government Revenue, Tax and Debt Collection Procedures for New and Experienced Collectors and Tax Compliance Officers Bank Loan Portfolio Administration Management Banks Credit Appraisal Management Credit and Collection Counseling Management Business Ethics and Professional Management Staff Morale and Change Management Procedures Goal-Setting and Time Management Procedures Airports and Sea Ports Customer Service Management Information Security Policy Management Succession Planning and Leadership Management Executive Assistant Management

6 Leadership and Communication Management L Leadership and Communication Management for Law Enforcement Officers Strategic Management for Private Sector Organizations and Other Financial Institutions Credit Bureau and Credit Counseling Management B Advanced Executive Assistant Management Loan Modification and Collections Management Procedures for Managers and Supervisors in Financial Institutions B Advanced Loan Modification and Collections Procedures for Financial Institutions The Foreign Account Tax Compliance Act (FATCA), Management Procedures Including Anti-Money Laundering Compliance B Advanced the Foreign Account Tax Compliance Act (FATCA),Management Procedures Including Anti-Money Laundering Compliance Performance Management for Financial Institutions and Private Sector Corporations A Performance Management for Utility Corporations B Advanced Performance Management for Financial Institutions and Private Sector Corporations Change Management Procedures for Private and Public-Sector Corporations A Change Management Procedures for Utility Corporations B Advanced Change Management Procedures for Private and Public-Sector Corporations G Change Management Procedures for Government and Statutory Corporations L Change Management Procedures for Law Enforcement Officers Business Ethics and Professional Management Procedures (Same as CK 6128) Team Building and Empowerment Management (same as CK 2600) Airports Debt Collection and Revenue Management Hotel Operations Management for Managers and Supervisors Business Writing and Communication Management Sexual Harassment (Sexual Attack) and Discrimination Compliance for Managers and Supervisors in Private & Public-Sector Organizations Emergency Call Procedures and Standards Sexual Harassment (Sexual Attack) Compliance Procedures for Law Enforcement Officers Conflict Resolution Management Procedures B Advanced Conflict Resolution Management Procedures G Conflict Resolution Management Procedures for Government and Statutory Corporations Credit Underwriting Management B Advanced Credit Underwriting Management

7 Utility Regulatory Management Health and Safety Compliance Management B Advanced Health and Safety Compliance Management Business Operations Management Mail Service Provider (Post Office) Operational Management Inventory and Warehouse Management Procedures Events Planning Management Procedures Casino Audit and Compliance Management Industrial Relations and Conflict Resolution Management Technical Writing Management for Public and Private Sector Organizations A Technical Writing Procedures for Utility Corporations L Technical Writing Procedures for Law Enforcement Officers Recruitment and Selection Management Hazardous Work Environment Management Industrial Security Operations Management Media Presentation and Public Relations Management Procedures for Public and Private Sector Companies A Media Presentation and Public Relations Management Procedures for Utility Corporations Shareholders Relationship Management Facilities Management Procedures for Private and Public Corporations A Facilities Management for Utility Corporations F Facilities Management for Financial Institutions G Facilities Management for Government and Statutory Corporations Records Management Procedures for Private and Public-Sector Corporations Disaster Preparedness Media Management Procedures for Private and Public-Sector Corporations Procurement Management Procedures A Procurement Management Procedures for Utility Corporations G Procurement Management Procedures for Government and Statutory Corporations Water Infrastructure Management Procedures Environmental Safety Management Procedures Credit Card Fraud Management Procedures

8 Water Distribution Management Procedures Electricity Theft and Loss Prevention Management Civil Aviation Revenue Management Procedures Airports Supervisory Management Procedures Airports Risk Management Procedures SP Sea Ports Risk Management Procedures Financial Services Commission Regulatory Management Procedures Trust Company Compliance Management Procedures Insurance Claims Management Procedures Natural Disaster Management Procedures Employee Development Management Procedures (Same as 6360) Trust Company Management Procedures Financial Services Commission Management Procedures Financial Regulatory Services Management Procedures Airports Customer Service Management Civil Aviation Registration Management Procedures Credit Union Revenue Management Procedures A 6211 Banks Revenue Management Procedures Credit Union Management Procedures Credit Union Customer Service Management Facilities Management for Government and Statutory Corporations Air Crafts and Planes Registration Revenue Management Procedures Credit Union Revenue Management Procedures Employee Assistance Management Waste Operations Management Procedures and Compliance Securities Regulatory Management Airports Immigration Customer Service Management Airports Customs Customer Service Management Compensation and Benefits Management Securities Exchange Commission Management Procedures

9 Insurance Reinsurance Management Ships, Boats and Aircraft Registration Revenue Management Procedures Supermarket Merchandising Management Procedures Merchandising Management Procedures Critical Thinking and Analytical Skills Procedures Electricity Management Audit Procedures Electricity Audit Management Procedures for Private and Public-Sector Electricity Corporations Corporate Governance Compliance Management Clerk of the Court Operations Management Entrepreneurial Management Procedures (Same as CK 6252) Customs Operations Collection Procedures for New and Experienced Custom Officers Customs Revenue Management Procedures for New and Experienced Managers and Supervisors Board of Directors Compliance Management Disaster Recovery Management Procedures Land Utilization Operations Management Vocational Teaching Management Procedures Vocational Education Management Procedures days Logistic Hub Operations Management Debt Collection Management, Credit Procedures, and Loan Modification Procedures Government Revenue, Tax Compliance Collections Management Career Coaching Management Procedures Environmental Health and Safety Management Airports Terminal Operations Management Corporate Executive Management Procedures Hotel Customer Service Operations Management Business Strategic Operations Management Water Resource Operations Management Human Resources Manpower Audit Management days Entrepreneurship Management Procedures (Same as CK 6233) Climate Change Operations Management

10 Global Warming Operations Management Environmental and Social Systems Management Airports Operations Management Sea Ports Operations Management Team Talent Management Procedures Logistic Hub Operations Management Building Codes Operations Compliance Management A 5 days Building Codes Operations Compliance Management for Utility Corporations F Building Codes Operations Compliance Management for Financial Institutions G Building Codes Operations Compliance Management for Government Institutions H Building Codes Operations Compliance Management for Hotel and Hospitality Industries Supply Chain Management Procedures Disaster Security Logistics Management Security Disaster Preparedness Management Disaster Preparedness Management for Utility Corporations Advanced Disaster Preparedness Management Disaster Preparedness Management for Banks and Other Financial Institutions Disaster Preparedness Management for Government Institutions and Other Institutions H Disaster Preparedness Management for Hotel and Hospitality Industries AP Airports Disaster Preparedness Management SP Sea Ports Disaster Preparedness Management Economic Disaster Reconstruction Management Hurricane Disaster Management Fire Operations Disaster Management Flood Operations Disaster Management Construction Zoning Operations Management Procedures Disaster Reconstruction Management Environmental Regulations Management Disaster Mitigation Management Airports Terminal Procedures

11 Sea Ports Immigration Customer Service Management Sea Ports Customs Customer Service Management Sea Ports Immigration Customer Service Management Sea Ports Customs Customer Service Management Climate Change and Global Warming Management Energy Efficiency Management Procedures Infrastructural Damage Operational Management Corporate Planning Operations Management National Building Code Management Climate Change Management Disaster Preparedness Management for Hospitals and Other Health Care Facilities Banks and Financial Institutions Fraud Prevention Management Credit Card Fraud Prevention Management Building Code Disaster Management Emergency Relief Operations Management Disaster Relief Aid Operations Management Disaster Recovery Fund Management Report-Writing and Negotiation Management Procedures Disaster Resilience Operations Management Sustainable Tourism Operations Management Smart Meter Utility Operations Management Smart Meter Electricity Loss Prevention Management Risk Assessment Operations Management Urban Development Operations Management Procedures Logistic Center Operations Management Procedures Landfill Operations Management Emergency Relief Operations Management Corporate Leadership Management s Leadership and Succession Planning Management Business Operations Management

12 Business Development Management Government Procurement Management Private Sector Procurement Management Government Disaster Resilience Management Government Economic Resilience Management Disaster Risk Mitigation Management Mergers and Acquisitions Management Airports Operational Development Management Sea Ports Operational Development Management Economic and Social Development Management Social Development Management Government Economic Development Management Environmental Protection Operations Management Infrastructure Enhancement Management Sustainable Economic Growth Management Micro-Financing Operations Management Maritime Logistic Operations Management Sea Ports Diversification Operations Management Government Special Economic Zone Management Government Economic Zone Management Government Economic Resilience Management Climate Change Response Management Environmental Sustainability Operations Management Mold Eradication Operations Management Global Logistics Center Management Global Logistic Hub Operations Management Water Supply Distribution Management Fire Disaster-Preparedness Management Wildfire Disaster Operations Management Sexual Harassment (Sex Attack) Compliance for Government Organizations

13 350. *6339 Micro-Financing Management Procedures for Managers and Supervisors 351. *6340 Micro-Financing Credit and Collections Management Procedures for Managers and Supervisors 352. *6341 Micro-Financing Risk and Crisis Management Procedures for Managers and Supervisors 353. *6342 Micro-Financing Debt Collection & Revenue Management Procedures for New and Experienced Managers and Supervisors 354. *6343 Micro-Financing Debt Collection Procedures for New and Experienced Collectors 355. *6344 Micro-Financing Disaster-Preparedness Management Procedures 356. *6345 Micro-Financing Business Contingency Management 357. *6346 Micro-Financing Entrepreneurship Management 358. *6347 Micro-Financing Credit Bureau Operations Management 359. *6348 Business Processing Outsourcing Management for Managers and Supervisors 360. *6349 Business Processing Outsourcing Management for New and Experienced Call Center Agents 361. *6350 Tsunami Disaster Operations Management 362. *6351 Customer Relations Management 363. *6352 Organizational Development Management Credit Card Customer Service Procedures for Financial Institutions Credit Card Customer Service Management for Managers and Supervisors in Financial Institutions Political Leadership Management Political Communication Management Political Marketing and Advertising Management Political Media Operations Management Political Crisis Management Employee Development Management Procedures (Same as 6205) Quality Control Operations Management Business Development Management Procedures (same as CK 6309) Sales and Customer Service Management Public Relations and Communication Management Client and Customer Relations Management Supermarket Operations Management Supermarket Merchandising Management Supermarket Supervisory Customer Service Management

14 Supermarket Inventory and Warehousing Management Supermarket Branding and Marketing Management Supermarket Risk and Crisis Management Supermarket Disaster Preparedness Management Procedures Government Public Sector Reform Management Government Public Sector Customer Service Management Public Sector Customer Service Procedures Office Management Operations Procedures Government Staff (Employees) Middle Management Government Staff (Employees) Supervisory Management Government Staff (Employees) Customer Service Management Government Staff (Employees) Public Relations Management Government Staff (Employees) Leadership and Communications Management Government Staff (Employees) Customer Service and Communication Management Government Staff (Employees) Team-Building and Staff Morale Management Government Staff (Employees) Conflict Resolution and Change Management Political Strategic Operations Management Strategic National Election Campaign Management Strategic Local Government Campaign Management Strategic Municipality Campaign Management Government Modernization Operations Management Local Government Operations Management Customer Support Operations Procedures for Front-Line Staff Customer Support Operations Management for Managers and Supervisors Disaster Rehabilitation Operations Management Disaster Reconstruction Management 406. *6395 Government Revenue and VAT Collection Management Municipalities Revenue Collections Management Drought Mitigation Operations Management Environmental Operations Management Procedures

15 Call Center Supervisory Management Waste Management Fire Operations Management Waste Operations Management Landfill Operations Management Solid Waste Operations Management Organizational Design Management Solar Energy Operations Management Green Gases Operational Management Climate Change Resilience Management Product Development Management Climate-Smart Operations Management Airports Development Operations Management Energy and Electricity Operational Management Energy Risk Operations Management Energy Efficiency Operations Management Alternative Energy Operations Management Renewable Energy Operations Management Energy Resources Operations Management Industrial Energy Operations Management Business Transformation Management Strategic Human Resources Management Solid Waste Operations Management Divestment Operations Management Privatization Operations Management Social Transformation Management Sexual Harassment (Sexual Attack) and Dress Code Compliance Procedures Customer Service Communication Management Mergers & Acquisition Operations Management Business Transformation Implementation Management Flood Mitigation Operations Management

16 Public Health Safety Operations Management Organizational Operations Health & Safety Management Disaster-Risk & Energy Access Management Global Environmental Facility Management Warehousing & Facilities Management Microcredit Regulations Management Logistics Facility Operations Management Energy Efficiency Operations Management Data Security Operations Management Production Supervisory Management Urban Development Management Coastal Risk Operations Management Global Environmental Operations Management Tourism Growth Strategy Management Sustainable Infrastructure Management Liquified Gas Operations Management Flood Mitigation and Infrastructure Operations Management Sustainable Energy Operations Management Environmental Protection Management Sea Ports Development Management Professional Grooming and Dress Code Policies Procedures Earthquake Disaster-Preparedness Management Customer Service and Support Management for Banks and Financial Institutions Air Cargo Logistics Operations Management Sea Cargo Logistics Operations Management Learning and Development Operations Management Trade Policy Development Management Training and Education Policy Management Government Debt Operations Management

17 Liquid Petroleum Operations Management Labor and Industrial Relations Management Curriculum Standards Design and Development Renewable Energy Operations Management Credit Reporting Operations Management Government Tax Administration Management Consumer Affairs and Public Education Management Employee Development and Training Management Labor Demand and Supply Management Correctional Department Supervisory Management for Middle Managers and Supervisors Client Services Management Behavior Intervention Management Operational Efficiency Management Strategic Planning Management Liquified Natural Gas Operations Management Traffic Operations Management Airports Transformation Management Sea Port Transformation Management Hospital Transformation Management Government Transformation Management Local Government Transformation Management Retail Distribution Management Business Operations Restructuring Management Government Hotel Tax Collections Management Government VAT Tax Collections Management Government Real Estate Tax Collections Management Government Traffic Tickets Collections Management Government Housing Loan Collections Management Government Sea Ports Collections Management Government Student Loans Collections Management

18 Government Privatization Strategic Management Mortgage Loans Collections Management Commercial Bank Loans Collections Management Personal Bank Loans Management Retail Banking Operations Management Curriculum Development Management Curriculum Design Management Curriculum Implementation Management Curriculum Implementation Management Procedures for Public Schools Curriculum Implementation Management Procedures for Private School Systems Curriculum Implementation Management Procedures for Training Managers of Private and Public Sector Corporations Digital Transformation Operations Management for Financial Institutions Digital Transformation Operations Management for Government and Statutory Corporations Digital Transformation Operations Management for Hospitals and Medical Facilities Digital Transformation Operations Management for Public & Private Sector Organizations Digital Transformation Operations Management for Utility Corporations Digital Transformation Operations Management for Hotels and Hospitality Digital Transformation Operations Management for Sea Ports Digital Transformation Operations Management for Airports Digital Transformation Operations Management for Customs and Immigration Digital Transformation Operations Management Correctional Department and Supervisory Management for Managers and Supervisors Government Airports Fees Collections Management Curriculum Implementation Management Procedures for Colleges and Universities Anti-Corruption Compliance Procedures for Private Sector Organizations Anti-Corruption Compliance Procedures for Public Sector Organizations Anti-Corruption Compliance Procedures for Financial Institutions Anti-Corruption Compliance Procedures for Law Enforcement Officers Anti-Money Laundering Due Diligence Management Standard of Business Ethics Conduct Management Financial Institutions Operational Supervision Management Environmental Health Compliance Management KYC/AML Compliance Management Trust Administration Management Credit Union Strategic Management Project Management for Construction Industry

19 Project Management for Road Construction Project Management for Traffic Management Project Management for Call Centers and Contact Centers Project Management for Hospitals and Health Care Facilities Project Management for Airports Operations Project Management for Sea Ports Operations Project Management for Utility Corporations Project Management for Hotels & Hospitality Industries Project Management for Financial Institutions Project Management for Government Institutions Project Management for Local and Municipal Governments Disaster-Preparedness Project Management Project Implementation Management Government Project Implementation Management Local Government Project Implementation Management Utility Corporations Project Implementation Management Risk Management for Construction Industry Risk Management for Road Construction Risk Management for Traffic Management Risk Management for Call Centers and Contact Centers Risk Management for Hospitals and Health Care Facilities Risk Management for Airports Risk Management for Sea Ports Risk Management for Utility Corporations Risk Management for Hotels & Hospitality Industries Risk Management for Financial Institutions Risk Management for Government Institutions Risk Management for Local and Municipal Governments Disaster-Preparedness Project Management Crisis Management for Construction Industry

20 Crisis Management for Road Construction Crisis Management for Traffic Management Crisis Management for Call Centers and Contact Centers Crisis Management for Hospitals and Health Care Facilities Crisis Management for Airports Operations Crisis Management for Sea Ports Operations Crisis Management for Utility Corporations Crisis Management for Hotels & Hospitality Industries Crisis Management for Financial Institutions Crisis Management for Government Institutions Crisis Management for Local and Municipal Governments Business Contingency Management for Construction Industry Business Contingency Management for Road Construction Business Contingency Management for Traffic Management Business Contingency Management for Call Centers and Contact Centers Business Contingency Management for Hospitals and Health Care Facilities Business Contingency Management for Airports Business Contingency Management for Sea Ports Business Contingency Management for Utility Corporations Business Contingency Management for Hotels & Hospitality Industries Business Contingency Management for Financial Institutions Business Contingency Management for Government Institutions Business Contingency Management for Local and Municipal Governments Sexual Harassment (Sexual Attack) Compliance Management Sexual Harassment (Sexual Attack) Compliance Management for Public & Private High Schools Sexual Harassment (Sexual Attack) Compliance Management for Public & Private Institutions Sexual Harassment (Sexual Attack) Compliance Management for Correctional Facilities Sexual Harassment (Sexual Attack) Compliance Management for Police and Law Enforcement Sexual Harassment (Sexual Attack) Compliance Management for Public & Private Sector Organizations Sexual Harassment (Sexual Attack) Compliance Management for Government and Statutory Corporations

21 Sexual Harassment (Sexual Attack) Compliance Management for Hotels & Hospitality Industries Sexual Harassment (Sexual Attack) Compliance Management for Airports Sexual Harassment (Sexual Attack) Compliance Management for Sea Ports Sexual Harassment Compliance Management Sexual Harassment Compliance Management for Government and Statutory Corporations Sexual Harassment Compliance Management for Private Sector Corporations Sexual Harassment Compliance Management for Hospitality Industries Sexual Harassment Compliance Management for Airports and Sea Ports Industries Sexual Harassment Compliance Management for Police and Other Law Enforcement Institutions Sexual Harassment Compliance Management for Correctional Facilities Sexual Harassment Compliance Management for Public and Private Schools and other Educational Institutions Tourism Resilience Crisis Management Roads Development Project Management Building Construction Project Management Road Rehabilitation Project Management Utility Corporation Project Management Construction Industry Project Management Environmental Protection Management Regional Destination Tourism Operational Management Government Strategic Town Planning Management Government Strategic Housing Development Government Infrastructure Operations Management Government Infrastructure Strategic Management Energy Audit Operations Management Energy Efficiency Operations Management Data Protection Security Management Local Tourism Resilience Crisis Management Global Tourism Resilience Crisis Management Regional Tourism Crisis Management Air Cargo Logistic Operations Management

22 Sea Cargo Logistics Operations Management Airports Ramp Operations Management Procedures for Airports Ramp Supervisors and Managers Road Traffic Operations Management Road Construction Operations Management Road Construction Project Management Road Traffic Project Management Traffic Operations Management Road Construction Operations Management Public Relations and Consumer Affairs Management Public Relations and Consumer Affairs Management for Utility Corporations Contact Center (Call Center) Operations Management Government Economic Transformation Management Private Sector Economic Transformation Management Utility Corporations Transformation Management Tourism Sector Transformation Management Government Social Transformation Management Hospitals and Health Sector Transformation Management Organization Transformation Management Financial Institutions Transformation Management Government Transformation Management Local Government Transformation Management Municipalities Transformation Management Airports Transformation Management Sea Ports Transformation Management Educational Institutions Transformation Management Road Construction and Traffic Management Leadership and Performance Management for Regional Airlines Managers and Mid-Level Managers Leadership and Performance Management for Regional Airports Managers and Mid-Level Managers Supervisory Management for Regional Airports Managers and Mid-Level Managers Supervisory Management for Regional Airline Managers and Mid-Level Managers

23 Sexual Harassment (Sexual Attack) Policy Operations Management Sexual Harassment (Sexual Attack) Policy Operations Management for Hotels and Hospitality Sexual Harassment (Sexual Attack) Policy Operations Management for Private Sector Organizations Sexual Harassment (Sexual Attack) Policy Operations Management for Government and Statutory Entities Sexual Harassment (Sexual Attack) Policy Operations Management for Airports Sexual Harassment (Sexual Attack) Policy Operations Management for Sea Ports Sexual Harassment (Sexual Attack) Policy Operations Management for Hospitals and Healthcare Sexual Harassment (Sexual Attack) Policy Operations Management for Correctional Facilities Sexual Harassment (Sexual Attack) Policy Operations Management for Utility Corporations Water Supply Resources Operations Management Strategic Water Supply Operations Management Water Demand and Supply Operations Management Behavioral Change Management Behavioral Change Management for Law Enforcement Entities Behavioral Change Management for Private Sector Organizations Behavioral Change Management for Public Sector Organizations Behavioral Change Management for Hotel and Hospitality Organizations Government Financial Recovery Plant Management Sewage Project Management Operations Digital Records Management Operations Emergency Response Management Emergency Response Management for Airports Emergency Response Management for Sea Ports Emergency Response Management for Hospitals Emergency Response Management for Schools Emergency Response Management for Public and Private Sector Organizations Emergency Response Management for Banks and Financial Institutions Insurance Claims Handling and Settlement Operations Management National Water Supply Operations Management Freeport Terminals Operations Management

24 Health and Safety Policy Management Business Professional Development Urban and Rural Water Supply Operations Management Warehouse Operations Management Wildfire Operations Management Sustainable Energy Operations Management Social Circumstances Disaster-Preparedness Management Natural Disaster Resilience Operations Management Tourism Strategic Management Tourism Revenue Operations Management Hotel and Tourism Security Audit Management Anti-Corruption Compliance Management Public Sector Modernization Procedure Management Public Sector Transformation Management Global Health Emergency Management Climate Change Impact Assessment Management Project Management Implementation Procedures Air Cargo Logistic Hub Operations Management Sea Cargo Logistic Hub Operations Management Airports Revenue Collections Management Sea Ports Revenue Collections Management Government Tourism Revenue and Tax Collections Management National Education Systems Review Management Sexual Harassment (Sexual Attack) Legislation Formulation Procedures Government Strategic Planning Operations Management Environment Impact Assessment Management Non-Performing Financial Loans Revenue Management Climate Change Assessment Operational Management Airports Development Operations Management Business Professional Code of Ethics Procedures

25 Records and Information Operations Management Public Health Operations Management Mortgage Loans Revenue Management Urban and Rural Drainage Operational Management Tourism Innovation Management Tsunami Disaster Preparedness Management Business Management Consulting Procedures Natural Disaster Preventive Management Natural Disaster Policy Management Natural Disaster Contingency Plan Management Micro-Finance Natural Disaster Management Customer Service Procedures and Management for Airline Employees Customer Service Procedures and Management for Airports Employees Customer Service Procedures and Management for Sea Ports Employees Disaster-Preparedness Operations Management for Airline Managers and Supervisors Disaster-Preparedness Operations Management for Sea Ports Managers and Supervisors Disaster-Preparedness Operations Management for Airports Managers and Supervisors Insurance Claims Handling and Settlement Management

26 Main Office: 8362 Pines Boulevard, Pembroke Pines, FL Telephone: / Fax: Wall Street Office: 30 Wall Street, 8th Floor, New York, New York Telephone: / Fax: MASTER LISTING OF COURSES Over 600 Customized Industry Courses with Proven Results! National economic advancement is meaningless without relevant training The blueprint for over 600 customized industry training courses is in the hands of Cohen & Klein Consulting, Inc. The most comprehensive training programs to improve efficiency and increase productivity. The most practical and comprehensive training in an interactive classroom setting.