YOUR INNOVATIOn

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1 Dell OEM Industry Solutions YOUR INNOVATIOn Your solution Dell Powered To learn more about how Dell OEM Solutions can help you simplify your OEM operations, visit or contact our business development team at

2 FROM BLUEPRINT TO MARKET WE VE GOT YOU COVERED No matter what your end solution is, it has to start somewhere. And there s no better place to start than here. At Dell OEM, we understand your unique needs as an OEM because we re one too. By relying on our stable technology, services and dedicated OEM support, we can help you find ways to simplify your operations from product development to lifecycle management and everything in between. And that can allow you to focus on developing your innovative product in a smarter, faster and more efficient way. Dell OEM focuses on the areas that matter most to your operation. As you develop your product to meet your customers needs, our solutions help you customise Dell hardware and services in a flexible and affordable manner. By adopting our world-class supply chain as your own, we can also help you decrease your time to market and deliver highly stable and reliable platforms to your customers. Once your product is developed, we can help ensure it s delivered on time and shipped to a variety of destinations within your operations. We can even drop ship directly to your customers. Powered by Dell, your solution is backed by top-tier product quality and comprehensive warranties and support services, helping to ensure a smooth-running operation and high level of customer experience. Dell cannot be held responsible for errors in typography, photography or omissions. *On-Site Service: May be provided by third party. Technician dispatched, if necessary, following phone-based troubleshooting. Availability varies. See dell.com/servicecontracts for details. Limited Warranty: Please visit TRADEMARKS: Other trademarks and trade names TO BE ADDED BY LEGAL in this piece to refer to either the entities claiming the marks and names or their products Dell Inc. To learn more, visit Dell is committed to protecting our environment. This piece was made with recycled-content paper and printed with soy-based inks. AD# /2008

3 We understand how critical hardware consistency and reliability are to managing your solution. We can offer a dedicated team to help manage hardware and component changes throughout your product lifecycle. This can help maintain the stability of your solution and keep your operating expenses low. When you choose Dell OEM, we can simplify your operations through: Dedicated OEM Account Management Our experienced sales executives know how to address the unique needs of OEMs. OEM Engineering Support Our system consultants can provide long-range component-level road maps, vertical specialization and access to Dell engineers handling technical escalations. They can help you easily and cost-effectively develop new products and manage change. OEM Logistics and Program Management You can count on Dell to help manage operational details including order management, issue resolution, custom fulfillment and a variety of logistics services. Custom Solutions Development Our services are designed to help you customise hardware with your specifications on the inside and your branding on the outside. Custom branding services on select products only.

4 EXPERIENCE SUPPORTING OEM SOLUTIONS IN MORE THAN 40 industries INCLUDING YOURS Dell supports OEMs that build a wide array of their own hardware-based products. They all need high-quality, stable, well-engineered technology to run their solutions and trust Dell OEM to deliver the world-class hardware and services to serve as the backbone of their solution. To learn more, visit

5 Medical and Life Sciences MRI, PET, CT and X-ray Digital imaging Dental imaging Clinical information systems Pharmaceutical distribution Life sciences Networking Appliances Internet security Network management Intrusion detection Messaging Encryption Caching Industrial Test and measurement Control and automation Defense and aerospace Document sorting Mail sorting Document management Safety and Security Video surveillance X-ray screening Contaminants monitoring Visual identification Call center and emergency management POS, Kiosks and Broadcasting Banking automation Retail POS Hospitality Electronic ticketing Digital signage Entertainment and gaming HR applications Image processing Telecommunications Voice over Internet Protocol (VoIP) Interactive Voice Response (IVR) Video-on-Demand (VoD) Web, video and audio conferencing Call center and emergency management Traffic management and testing Media distribution IMPORTANT NOTICE: The Dell products in this brochure are not medical devices and are not listed under US UL60601 or approved under other medical device listing regimes. As a result, they must not be used within 6 feet of a patient or allowed to directly or indirectly contact a patient. Products in this brochure not made by Dell are not listed under UL60601 unless otherwise stated by the third-party manufacturer. For more information, please visit

6 Help enhance your operations, support structure and marketing reach with Dell s OEM-SPECIFIC SERVICES To fully utilise your Dell-powered system, we offer OEM-relevant services that complement your organisation s internal capabilities, helping you get to market smoothly and quickly while supporting your end customers with minimal costs. Custom Factory Integration Offers hardware and software integration before your product leaves the Dell factory. Available Custom Factory Integration services include: Scripted OS installation and configuration Image-based deployments Application loading Custom project process and controls Custom Fulfillment Services Helps you manage additional custom logistics after your product leaves the Dell factory. Available Custom Fulfillment services include: Single line of business (LOB) shipping consolidation services Multi-LOB shipping consolidation Advanced logistics services Custom box and repackaging, asset tags, labels, adding and removing components from box Loading, removing, testing and configuring hardware, software or images on Dell or non-dell hardware Rack and stack

7 Hardware Services Provides local and global comprehensive support that is flexible enough to meet both your needs and those of your end customers. Available hardware services, support and warranties include: Limited warranty* and spare parts services Custom OEM help desk Product training and certification Asset Recovery Services On-site service* and installation through Dell Managed Services Enterprise Branding Solutions Depending on your needs, we offer two OEM branding options for you to imprint your brand on Dell PowerEdge servers and select PowerVault storage solutions. OEM Ready Ideal for those who need fast time to market, OEM Ready provides you with generic packaging and documentation and requires no additional setup fees. Simply add your own labeling and logos to blank Dell server bezels. OEM Custom When you need fully customized systems with your own brand, OEM Custom allows you to modify the Dell server bezel or integrate your own bezel design. You can also access custom consulting services to help with mechanical, engineering and regulatory requirements. *See important details on back page. To learn more, visit

8 Stable TECHNOLOGY BUILT WITH TIER-ONE QUALITY From notebooks to networking, Dell OEM offers a wide range of high-performance technology that can power your end solution. No matter what you need, you can be sure your technology is custom built to your specifications. We re committed to delivering quality technology that s why every Dell product platform is rigorously tested to perform the way you expect. At our state-of-the-art testing facilities, we simulate real-world experiences to help ensure product reliability. We closely monitor critical components and sub-assemblies to confirm they function properly, too. Dell Latitude Notebooks Developed with flexibility in mind, our world-class notebooks are engineered to deliver outstanding mobile performance, reliability and durability. Dell OptiPlex Desktops Offering long-term stability and reliability, our desktops are network ready and easy to customise and manage. Dell Precision Workstations Built for the most demanding workloads and data-intensive applications, our workstations easily scale to feature multiple hard drive configurations and memory options.

9 Dell PowerEdge Servers Designed to help simplify operations and improve productivity, our servers deliver excellent reliability and manageability; available in a range of rack, tower and blade systems, in 1-, 2- and 4-socket configurations. Dell PowerVault and Dell EMC Storage Solutions Offering a range of features to keep data secure, our storage solutions can provide the level of backup and operational continuity you need. Dell PowerConnect Switches Our reliable switches can help boost network performance with simple management, easy interoperability and excellent performance at an affordable price. Dell Displays We offer a range of displays for virtually any environment or need. Our widescreen displays deliver vivid colors, remarkable picture quality and a large format for displaying more content. Dell Printers From inkjet printers to multifunction colour lasers, we offer a wide variety of printing solutions that deliver consistent, high-quality results. To learn more, visit

10 let dell simplify your operations and power YOUr innovation Rely on Dell OEM for the technology and end-to-end services and support you need to drive your business. By working together, we can help simplify many elements of your product lifecycle and support model, freeing you up to continue developing innovative products faster, smarter and more efficiently. Discover how Dell can simplify your OEM operations today. Contact Dell OEM at or visit DELL.EU/OEM