Life Cycle Management

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1 Products Solutions Services Life Cycle Management Optimaal Life Cycle Management door samenwerking Slide 1

2 Optimaal Life Cycle Management door samenwerking Life Cycle Management (LCM) wordt in het bijzonder bepaald door werkprocessen. Door middel van samenwerking en het organiseren van workshops is de efficiëntie te verhogen. Door verlenging van de eigen werkprocessen naar de klanten krijgt de plant owner inzicht in het LCM proces. Samen worden er dan verbetervoorstellen voor standaardisatie, migratie en kritiekheid gemaakt. Endress+Hauser,? % of assets installed in plants are obsolete. Do you know what your percentage is? Slide 2

3 Our first Cloud initiative for Asset Information Management (Initial project 2000) From a conventional way (Standard paper archives) Klaus Endress (2001) I expect that every device we manufacture at Endress+Hauser is automatically available with all relevant Life Cycle Information in the Enterprise Asset Management systems of our customers. Appropriate information at the needed time is of unimaginable value because this improves efficiency and therefore the result of the entire company. * W@M: Web-enabled Asset Management to a smart way (electronically centralized) Slide 3

4 Endress+Hauser s traditional sensor business in Process Automation More than 47 million sensors worldwide Slide 4

5 Concept Manage information over total life cycle Manage asset information over total life cycle From Engineering until MRO phases Reorder Engineering Selection Configuration Information automatically available for Endress+Hauser devices starting from production date (spare parts, product status, manuals, certificates, specification documents, etc. ) Replacing spare parts Documentation management Calibration Life Cycle Management Buying Procurement Order tracking Installation Traceability with additional information at every step of life cycle (like service reports) Maintenance -Planned -Unplanned Configuration Commissioning Complete your installed base information by registering all 3 rd party components in the database. Spare part planning Condition monitoring Operations Slide 5

6 Access to the information How does it work? Customer Standard operating procedures Internal certificates Pictures Memos any other device related documents CMMS Integration (optional) SAP Plant Maintenance IBM Maximo Ultimo Software Solutions Infor EAM 3rd party service company (optional) Service reports Calibration reports Repair report Additional services (optional) Installed Base Analysis (Standardization, criticality and migration) Enterprise (On premise) Portal (Cloud App) Device Viewer (free of charge) Operations App (free of charge) Over 30 Million registered S/N since 2000 Production information from Product Centers: Serial number Order code and configuration data Manuals (BA, TI, ) Certificates Purchase information Events: Production data Calibration data Serial Nr CER Common Equipment Record Life cycle information from Sales Centers: Maintenance reports Calibration reports Service reports Repair reports Inspection reports within maintenance or calibration contracts Etc. Slide 7

7 Endress+Hauser Portal Apps PSL Product Status List SFT Spare part Finding Tool OCT Order Code Transformer IBA Installed Base Assistant OS Online Shop TS Task Scheduler ASN Automatic Status Notification DLA Download Area ST Shipment Tracking PS Product Selection (Applicator) Slide 8

8 Installed Base Assistant KPI IBA Installed Base Assistant PSL Product Status List Slide 9

9 Installed Base Assistant Overview IBA Installed Base Assistant PSL Product Status List Slide 10

10 Installed Base Assistant Overview IBA Installed Base Assistant PSL Product Status List OCT Order Code Transformer Slide 11

11 Installed Base Assistant Spare Parts SFT Spare part Finding Tool IBA Installed Base Assistant PSL Product Status List OCT Order Code Transformer Slide 12

12 Installed Base Assistant Logbook SFT Spare part Finding Tool IBA Installed Base Assistant PSL Product Status List OCT Order Code Transformer Slide 13

13 Ultimo 10 integration Slide 14

14 Ultimo 10 integration Slide 15

15 Ultimo 10 integration Slide 16

16 Ultimo 10 integration Slide 17

17 Industrial Internet of Things (Initial project 2016) 30% of assets installed in plants are obsolete. And this can demand extra time in case of an unplanned shutdown. Have you been aware of this? Slide 18

18 Industrial Internet of Things drivers Slide 19

19 Industrial Internet of Things drivers A revolution doesn t happen when society adopts new tools. It happens when society adopts new behaviors. Clay Shirky Slide 20

20 Slide 21

21 Slide 22

22 SMART instrument The source of the DATA 4-20 ma Embedded OPC UA server Analog process value Digital communication protocols (HART) Embedded device verification Monitoring + Optimization AI TOT Embedded Device Driver DI DO Multiple digital process variables Embedded webserver Device diagnostics Slide 23

23 SMART instrument The source of the DATA 88,6 kg/h Embedded OPC UA server Digital process value Digital communication protocols (HART, Modbus, PROFIBUS, PROFINET, EtherNet/IP, ) Embedded device verification Monitoring + Optimization AI TOT Embedded Device Driver DI DO Multiple digital process variables Embedded webserver Device diagnostics Slide 24

24 Exploit the potential of your field instruments Let s unlock it! Slide 25

25 Added Value Optimaal Life Cycle Management door samenwerking The Endress+Hauser Industrial Internet of Things (IIoT) eco-system 3 rd party Slide 26

26 Open Integration Open Standards, validated Integration Freedom of choice and sustainable value for customers based on Open Standards Minimized risks by Validated Integration Best fitting Industrial Control System Non-proprietary drivers for device integration Best fitting Network Components Open standards for field communication Best fitting Field Devices Slide 27

27 Open Integration Who is participating? (as of April 2018) We collaborate to serve your needs in process automation: more coming as we speak. Slide 28

28 New Digital Services from Endress+Hauser (Go live 2018) Slide 29

29 Enhanced Automation Architecture Parallel Data Transmission utilizing IIoT HTTPS API call with a dedicated end point iiot.endress.com. Edge Device call is authenticated in the cloud and response payload is encrypted and digitally signed. Slide 30

30 Data security: Certified from head to toe Our complete offering is certified to ensure maximum data security from edge device to customer data in the cloud including payment Use the most modern safety mechanisms: Encryption methods with long key codes (HTTPS / TLS with SHA-256) Co-operation with certified data centers (e.g. ISO 27001) according to European law Certification by independent certification authority, licensed by EuroCloud with a 4 star rating best-inclass for process industries Slide 31

31 Introduction to IIoT in practice Slide 32

32 Introduction to IIoT in practice Slide 33

33 SAP and Endress+Hauser work on joint IIoT solutions Two innovative companies have come together here to realize the end-to-end OT/IT integration from field instrument all the way to business processes, said Hala Zeine, SAP s President of Digital Supply Chain and Manufacturing. When it comes to digitalization, successful companies will be those able to tie their systems directly to business processes, thus reliably and fully opening up or circumventing the classic automation pyramid, explained Matthias Altendorf, CEO of the Endress+Hauser Group. We and SAP share a common vision of implementing this strategy to the benefit of our customers. Slide 34

34 The Big Picture Cloud-based Asset Management Slide 35

35 Integration of Field Instruments into SAP Asset Information Network Slide 36

36 Integration of Field Instruments into SAP Asset Information Network Slide 37

37 Integration of Field Instruments into SAP Asset Information Network Slide 38

38 Integration of Field Instruments into SAP Asset Information Network Slide 39

39 Optimaal Life Cycle Management door samenwerking Life Cycle Management (LCM) wordt in het bijzonder bepaald door werkprocessen. Door middel van samenwerking en het organiseren van workshops is de efficiëntie te verhogen. Door verlenging van de eigen werkprocessen naar de klanten krijgt de plant owner inzicht in het LCM proces. Samen worden er dan verbetervoorstellen voor standaardisatie, migratie en kritiekheid gemaakt. Endress+Hauser, 30% of assets installed in plants are obsolete. Do you know what your percentage is? Slide 40

40 Contact details Solutions Architect Endress+Hauser B.V. Nikkelstraat AJ Naarden T: +31 (0) M: +31 (0) E: jaap.westeneng@nl.endress.com Slide 41