The Global Migration to EMV and What is Happening in the U.S.

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1 The Global Migration to EMV and What is Happening in the U.S. Cartes North America, May 2014 Las Vegas Philip Andreae, Director, Field Marketing Payment Oberthur Technologies

2 OT: A world leader in secure technologies Unique industry positioning: Trusted by over 2,500 financial institutions, including many of the world s largest banks 20+ years experience in personalization services Selected by 400 mobile telephone operators, including 7 of the world s top 10 operators Selected by over 70 governments for national IDs Contactless transport cards used in 5 of the worlds major cities Leading supplier to 5 of the world s top 8 digital TV CAS vendors IDENTITY TRANSPORT TELECOM MNOs & OEMs Convergence of applications DIGITAL TV PAYMENT 2

3 OT: Digital security and payment solutions for the mobility space ( Paper ) ( Plastic ) ( Mobile ) ( Cloud ) OT s core business for decades is to enable and secure emerging payments From paper and plastic to digital money 3

4 EMV was designed to assure global interoperability Each country moving at their own pace towards a common solution Capable of providing Authentication, Verification and Authorization With Future Proof Technology to address Fraud, Integrity and Security A WALK THROUGH TIME

5 Payment Card Security Requirements are Simple Multifactor Authentication Fraud protection and flexibility Something you have (a device) Something you know (a secret) Something you are (biometric) PIN:

6 : The French experiment THE TECHNOLOGY WAS PROVEN 1984 French Banks elected to implement smart cards Carte Bancaire develop chip application B0 Merchants receive government incentives Cardholders used PIN for both credit and debit By 1995 domestic fraud down to 0.02% 6

7 Global interoperability the goal The Integrated Circuit Card is the Future Proof Solution 1991 ECPS determined the ICC is the solution to assure the authenticity of the payment card An ISO 7011 ID1 card with an embedded computer chip containing a microcomputer 1976 a calculator in your card 1996 an IBM PC in your pocket Today the same technology in a mobile phone, a personal computer or the Internet Visa, MasterCard and Europay where independently working on Chip Card specifications ECPS = European Council for Payment Systems 7

8 The integrated circuit card: The global answer to counterfeit and lost and stolen fraud Roland Moreno Smart card patented French banking pilot begins Philips first dual interface card ICAO issued first e-passport specifications U.S. Government published PIV specifications LTE standard finalized U.S. debit resolved German patent for plastic as carrier for microchip acquired Miniaturization of electronics proven ETSI GSM SIM specification established UK: First country to commit to EMV First e- passport issued First NFC chip specifications established 2011 Canada liability shift 8

9 Europay, MasterCard and Visa met shared specifications agreed to guiding principles and set out to develop the Integrated Circuit Card Specification for Payment Systems DECEMBER 1993 THE HILTON AT O HARE 9

10 EMV: A secure physical token at every point of interaction Integrated Circuits Cards Designed to be future proof: Based on a stable standard Built on evolving technologies Authentication What You Have Offline by Terminal Online on Issuer Host Verification What You Know In Chip On Host Authorization You Have the Funds Offline Issuer Defined Card Risk Management Parameters Online 0 Floor Limit Host Authorized 10

11 Multi-Application: The dream Let s Consolidate All Cards Onto One Card or into a Mobile Wallet PSE Transit ID Health Loyalty Services Profile Credit Tickets Passport Pharmacology Membership Coupons Credentials Debit Boarding Pass Drivers License Emergency Data: Points Parking Cards Access/Rights Prepaid Frequent Flyer Government ID Blood type, Donor Rewards Fitness Club vcard VIP - Security Corporate ID Status, Allergies Coupons Library Card Clothing Sizes Physician s Details Discounts Coupons Favorites Health Insurance Data Punch Card Key uses: Authentication, Data Storage, evalue, Identification, and Security 11

12 EMV defined application selection: Issuer control & consumer choice Answer to reset 1. Personal Credit Card 2. Corporate Credit Card 3. Family Select Debit AID(s) Card Typically Insert Associated with Payment Brand 4. Personal Debit Card Same Brand and Bank into Develop Reader Enter 1, 2, 3 or 4 To select Candidate payment AID method? List Consumer Selection 12

13 EMV and chip cards: More Than a Technology EMV is being deployed globally Billion EMV cards deployed 37 Million EMV terminals deployed Card schemes are committed EMV affects more than the technology and also business processes and product design Most organizations do not have appropriate depth of knowledge, and skills are in short supply Key is the relationship card, and creating sticky relationships for profit The future is for those that can offer me My Card 13

14 Managed by the Six International Payment Schemes American Express, Discover, MasterCard Union Pay and Visa EMVCO 14

15 1999: The Founders created EMVCo Technical standards body managing and enhancing the EMV Specification to meet the needs of stakeholders. 15

16 The standards and specifications are stable ISO Specifications ISO 7816 Smart Card Part 1: Physical characteristics Part 2: Cards with contacts Dimensions and location of the contacts Part 3: Cards with contacts Electrical interface and transmission protocols Part 4: Organization, security and commands for interchange ISO Contactless Part 1: Physical characteristics Part 2: Radio frequency power and signal interface Part 3: Initialization and anti-collision Part 4: Transmission protocol EMVCo Specifications EMV Version 4.3 Contact Book 1: Application independent ICC to terminal interface requirements Book 2: Security and key management Book 3: Application specification Book 4: Cardholder, attendant and acquirer interface requirements EMV Version 2.3 Contactless Book A: Architecture and general requirements Book B: Entry point specification Books C1-6: Kernel specifications Book D: Communications protocol 16

17 Chip Cards like computers, mobile phones and the Internet grow in power and shrink in size 17

18 EMV is agnostic to the location of the Secure Element : Plastic / Mobile / Cloud Plastic SE EMV Chip Card OT trusted by 2,000+ Financial Institutions The EMV Sensitive Data includes: Secret keys, payment credentials Mobile SE Hardware Secure Element (SE) Cloud SE Secure Element (SE) in the Cloud Host Card Emulation (HCE) 18

19 EMVCo provides cross industry alignment while payment systems define competitive offerings EMVCo Managing EMV specifications: Contact Contactless Tokenization Manages type approval: Readers and Terminals CPA cards Security evaluation of IC chips Monitor market interoperability Global, Regional and Domestic Payment Systems Product development EMV mandates Commercial incentives (e.g. Interchange) Fraud liability shift policy Issuer and acquirer related policies 19

20 1998: The world began the migration to EMV Europe Cards: 81.6% POS: 99.9% Russia and CIS Cards: 24.4% POS: 84.7% America s Less U.S. Cards: 54.2% POS: 84.7% MEA Cards: 38.9% POS: 86.3% AsiaPac Cards: 17.4% POS: 71.7% Countries where EMV Deployment > 50% Countries migrating to EMV Countries not migrating yet Source: EMVCo Q figures Includes Amex, JCB, MasterCard and Visa data 20

21 THE WORLD IS MIGRATING TO EMV 21

22 Global interoperability is the goal In 1994 the Boards of the International Payment systems Agreed EMV was the answer The goal: Assure global interoperability Mitigate fraud Implement a future proof technology Each country would determine when they would migrate The magnetic stripe and other security feature Would be retained to assure backward compatibility 22

23 The First Migration: The United Kingdom 23

24 Why did they decide? Circa 2005 in Calgary, Canada The globe was migrating to EMV For Canada, the time had come Fraud was migrating from Australia and Europe to Canada June 2003: Visa Canada announced its plans to migrate to chip January , CTV W-5 documented the reality of debit card fraud October 2005: Interac issued schedule for chip American Express, MasterCard and JCB agreed to support the Canadian migration to chip 2007: Kitchener Waterloo Pilot was established to assure technical interoperability and consumer and merchants messaging worked The fraud results are as expected and Canada is now introducing NFC and mobile payments based on EMV 24

25 Fraud Migration is Real Global Interoperability Is the Answer For the USA the Time Has Come August 2011 Visa Inc. announced its roadmap June 2012 American Express, MasterCard and Discover agreed to roadmap April 2013 Acquirers and Processors must support EMV transactions July 2013 Judge Leon put the US Migration to EMV on hold December 2013: Counterfeit and Card Fraud made the Front Page March 2014 the Court of Appeal resolves the Debit Conundrum October 2015 Liability Shifts Liability is the responsibility of the Party not protecting the transaction Liability remains the Issuer s if merchant upgrades to EMV October 2017 Liability shifts for Automated Fuel Dispensers AFD 25

26 An Industry Seeking Answers DURBIN IN CONTEXT

27 The debit conundrum Issuer Sought higher interchange fee income Offered signature debit MasterCard or Visa branded on the face of the card Selected PIN debit network based on commercial arrangement and regional ATM and POS coverage Merchant/Acquirer Fought the rising cost of Interchange If PIN debit was of interest procured PIN capable POS device If they supported signature and PIN debit consumer offered the option like credit or as debit Challenge: In EMV the AID is the equivalent of the Payment Brands Logo The consumer sees the card as a method of using funds in their checking account The consumer does not understand the different Debit Brands and Networks EMV assumed a single CVM list per AID 27

28 Multi- Access and Multi-Application AID Application Identifier Application The AID is the name of the directory in the chip that contains the keys, certificates, parameter, counters and identifies the application The AID are registered by the payment networks: RID PIX Visa (credit or debit) A Visa Electron A Visa Interlink A US Common Debit A MasterCard A Maestro Int l A US Maestro A Amex A XX JCB A Discover A DNA Common Debit A000000XXX XXXX The Payment Networks Card and Terminal specifications defines of the software required in the card and how the terminal will employ the EMV tool kit Each Payment Network has invested in in defining, maintaining and certifying implementations of their specifications MasterCard Mchip Visa VIS Discover - D-Pas Amex AEIPS The Visa and MasterCard specification define methods of sharing data between two or more AIDs to support US Debit requirements Card and terminal vendors develop and request type approval of their products 28

29 EMV defined application selection: Issuer control & consumer choice Answer to reset US Debit Card One Account 1. Visa or MasterCard 2. Star US Debit Select AID(s) Typically Insert Associated with Card Payment Brand 3. Shazam 4. Alaska Options Develop Candidate into Reader Enter 1 AID or 2List The Debit Conundrum To select payment method? Consumer Selection Oberthur Technologies

30 April 30th 2014 The EMV Migration Forum Published April 2014 U.S. Debit EMV Technical Proposal Much work still to do Each Debit network must license or develop an EMV application EMV specifications Visa and MasterCard just published their U.S. Debit specs Debit Networks must upgrade network and OBO services to support field 55 and authentication Merchants, acquirers, POS vendors and processors must implement a Durbin compliant debit solution Merchant interface and terminals must be certified for EMV Debit Conundrum Score Card Owner Master Card Visa AFFN Alaska Option Allpoint ATH Cirrus MasterCard done done CU-24 done Interlink Visa done done Jeanie Vantiv Maestro MasterCard done done Money Pass Nets NYCE FIS done Plus Visa done done Presto Pulse Discover done Shazam done Star First Data done done The Co-op Done The Exchange/Accel Fiserv done done 30

31 The time is now Debit card migration has begun Merchants are investing on the POS side Credit card migration is moving and accelerating As Issuers issue EMV cards we are seeing a me to affect Washington is actively investigating and learning about EMV OT is investing to assure chip manufacturing and perso capacity Consumers are aware of EMV and asking for higher levels of security Since 2011 OT has produced 30 million cards 25% in the last Quarter India and China Are migrating too OT advises Issuers reserve capacity for EMV cards

32 Philip Andreae Director Field Marketing