Deutsche Bank Tableau Centre of Practice: Enables you today, Empowers you tomorrow

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2 # T C 1 8 Deutsche Bank Tableau Centre of Practice: Enables you today, Empowers you tomorrow Armin Rothauser Co-Head of Global Credit Financing & Solutions Deutsche Bank Salvatore Conti Jr VP Tableau Centre of Practice Manager / BI Product Manager Deutsche Bank

3 Agenda 1. The beginning of the Tableau Self-Service DB 2. A Plan to be Prepared Prepare to Perform! 3. The global Tableau Centre of Practice (TCoP) is born! 4. Continue to Improve, Enhance and Grow! 5. Key Takeaways

4 DB Begins!

5 HOW it began - Project Vizion/Tableau Financial Services Industry recognizing the need of big data analytics Historically, many Business Intelligence tools deployed and supported across DB in addition to significant Business reliance on excel based tools Vizion was created to put data and intelligent data analytics at the center of business decision making Tableau identified as the tool to use due to: Quick deployment capability across Businesses Legal Compliance Risk Finance Connection to multiple data sources High return on investment / low cost footprint Core Team Global Tech Self service DB Senior Mgmt Global Business Intuitive and easy interface Operations Low tech dependency

6 From grassroots initiative to Bank wide agile analytics platform Vizion initiated September 2015, on-boarding users within the Financing & Solutions Business. Developed proof of concept workbooks and prepared for initial launch in 2016 July 2016 to January 2017 Vizion expanded to many areas across the bank and added numerous data sources Growth catalysts - adoption of Tableau, formation of clear data lake, guerilla marketing and a champion model Projected growth of 5-10x in 3-5 years across global bank if aggressively adopted bank wide

7 Plan to be Prepared Be Prepared to Perform!

8 Tableau Seed is Planted..now HOW to make it grow? Identified the landscape of users and began one off discussions with the key stakeholders. The growing adoption of Tableau across the globe required a pro-active approach to leverage the community

9 A Brain Dump Storm!

10 Prep Work for a New Practice What is a CoE or CoP? And what personality do we want to adopt? Learn from those who were successful adopt as much as you can! Shout out to Gessica Briggs Sullivan (Charles Schwab) Build a plan with a charter or mission statement in mind..get buy-in from Sr. Management Locate and partner with Business Friendlies (i.e. Agile Ambassadors) Begin relationship with Tableau and leverage their Customer Success insights (Jeremy Blaney, Peter Varga, Miranda Osterheld) Establish baseline of internal expertise and fill in gaps with strong external presence (M2)

11 Tableau Centre of Practice (TCoP) Enters Stage Left

12 TCoP Enablement & Empowerment Process 140+ Engagement requests over the last 3 quarters (that s one team every two days!) 15k+ Views to the TCoP intranet sites 800+ have attended either Tableau Webinars or Tableau User Group (TUG) sessions 500+ employees attended one of our DB Tableau Days in NYC, Singapore and Frankfurt 350+ DB Employees have received virtual classroom training from all over the globe

13 Onboarding & Consultation Engagement & Onboarding Know Your Customer engagement sessions Quality gate onboarding protocol Tableau Awareness Product Roadmap discussions Live Demonstrations of Tableau use cases Solution Analysis Tableau Health Checks Consultation for Kick starting application/visualization development

14 Training & Development Support Self-Service Training via Computer Based Training (CBT) modules Instructor Driven Virtual and In-Person training Advanced Training through coordination with Tableau vendor & consultants Offline Training Materials & Curriculum On-demand Tableau Dr. Sessions v

15 Community Support & Enablement Advocate / Manage Community Collaboration through networking events Tableau User Groups (TUGS) Tableau Days Viz Contests Set Tableau Standards and Best Practices Provide Centralized Content Management Global Intranet sites Tableau CoP Welcome Kits Who we are Why we are here How we can assist

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18 Our Tableau Learning Centre offers access to experts and consultants for Dr. Sessions and larger workshops

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20 Our Tableau Journey site is designed to provide key assets for beginners to experts The material is a mix of video links, best practices, checklists, and more

21 The Tableau Champions live user discussion board is the top accessed site First line of defense in answering questions and socializing top Tableau solutions

22 DB Tableau Explosion Business hands over Tableau platform keys to Tableau IT team in April Immediate results are realized and demand tracking begins! TCoP launches in Feb 2018; doubling user base in just three months time!

23 Keep on moving forward

24 Our Story is just getting started 1. Enhance efficiency through Automation 2. Certified Project Owners 3. Expand our TCoP to strategic global locations (UK, Germany, India, APAC) 4. Improve our license procurement process to be streamlined and easy 5. Upgrade and Upgrade some more! 6. Build stronger Tableau Champions through Train the Trainer Program

25 Key Takeaways Identify your strengths and weaknesses and then manage accordingly take an Agile approach to success Build strong partnerships with your Business Friendlies and be transparent about your challenges and successes. Communicate, Communicate..and then COMMUNICATE some more! Leverage the successes of your peers we are all in it together! Focus on building your own Tableau Champion Network. Develop from within and utilize assistance from Tableau and experienced consultants.

26 Questions

27 Please complete the session survey from the Session Details screen in your TC18 app

28 #TC18 Thank you!