Mailers Technical Advisory Committee Update Eastern Area Mailing Industry Focus Group

Transcription

1 Mailers Technical Advisory Committee Update Eastern Area Mailing Industry Focus Group Slide 1 December 1, 2016

2 MTAC Leadership (2016 to 2017) Classes of Mail First-Class Mail Industry Leaders Focus Areas Payment & Acceptance, & Education Postal Service Mike Tate American Bankers Association Bank of America Bob Schimek Idealliance Satori Software Pritha Mehra VP, Mail Entry & Payment Technology Periodicals Enterprise Analytics & Data Usage Randy Stumbo Gravure Association of the Americas Meredith Corp. Angelo Anagnostopoulos Edison Electric Institute GrayHair Software Inc. Isaac Cronkite VP, Enterprise Analytics Standard Mail Mail Preparation, Entry, & Operations Rose Flanagan National Alliance of Standard Mailers & Logistics Data-Mail Inc. Bob Rosser Association for Postal Commerce (PostCom) IWCO Direct Robert Cintron VP, Network Operations Package Services Emerging Technology & Product Innovation John Medeiros Parcel Shippers Association DHL Global Mail Steve Colella Epicomm The Calmark Group Gary Reblin VP, New Products and Innovation Slide 2

3 MTAC Executive Committee Members ( ) Industry Erv Drewek Industry Chair ( ) Graphic Communications, a Veritiv company Wanda Senne Industry Vice Chair ( ) Access Worldwide Christopher G. Lien Immediate Past Industry Chair ( ) BCC Software U. S. Postal Service Steve Monteith Postal Chair Vice President, Marketing Judy de Torok Postal Co-Vice Chair Manager, Industry Engagement & Outreach Marketing Tom Hughes Postal Co-Vice Chair Manager, Business Customer Support & Service Sales Dale Kennedy Program Manager/Secretary Manager, Industry Engagement Strategy Marketing Slide 3

4 MTAC November Meeting Recap & Upcoming Items Opening Session speakers on Tuesday, Nov. 1, 2016: PMG Megan Brennan Opening Comments, New structure to integrate all aspects of customer experience under one function, introduced new VP, Marketing and MTAC Postal Co-chair Steve Monteith CCMO & EVP Jim Cochrane Customer-Centric Focus for Organization Changes. Name change of Standard Mail to Marketing Mail. Sr VP, Sales and Customer Relations Cliff Rucker USPS made some major organizational changes to make the customer experience our first priority Merging BSN and Care Centers into Sales Organization. Executive Director, Customer Insights Dan Barrett Discussed mail engagement trends. Slide 4

5 MTAC November Meeting Recap & Upcoming Items Important Issues discussed during November MTAC meetings VP Pricing & Costing Sharon Owens Discussion on Market Dominant & Competitive Price Filings Chief Sustainability Officer Tom Day Global Reporting Initiative is an international organization promoting standardized, comprehensive sustainability reporting. The GRI framework provides organizations with methods to measure and report sustainability performance. VP Network Operations, Robert Cintron Provided an Operational Update on service performance, Peak Season Planning, and Election/Political mail season. VP Mail Entry & Payment Technology Pritha Mehra Payment and Acceptance Updates. Full Service assessments began Nov Slide 5

6 Current User Groups #1 - PostalOne!, SASP, Intelligent Mail (Bi-weekly) #2 - evs/product Tracking System (Monthly) #3 FAST & einduction (Bi-weekly) #4 Informed Visibility (previously IMb Tracing) (Bi-weekly) #5 Addressing (Technology & Business Strategy) (Bi-weekly) #7 MTEOR (Bi-weekly) #8 USPS Promotions (Monthly) #9 Presort Reference Data (Bi-weekly) #10 Mail Acceptance and Payment (Bi-weekly) Slide 6

7 Status of Workgroups and Task Teams In-Progress TT 23 - Readiness for Trend Based Verification In-Progress WG FSS Multi-scheme Pallets WG 170 Certificate of Mailing (COM) Improvements WG Payment Modernization WG 175 Streamlining CSA Mail Preparation WG 176 Streamlining RIBBS Information (PostalPro) WG 177 Improvement in Address Quality Methodologies WG 179 PostalOne! Roadmap WG 180 Presort and Prep Optimization Work Group (PPOWG) Slide 7

8 Status of Workgroups and Task Teams Congratulations! Mission Accomplished! Task Team 24: MSP Incentive Implementation for Growth Industry Leader: Bob Rosser Postal Leaders: Victoria Stephen and Coakley Workman Sponsors: Gary Reblin and Bob Rosser WG 178: IMpb Compliance Quality Metrics & Thresholds Industry Leader: John Medieros Postal Leaders: Juliaan Hess and Vicki Bosch Sponsors: Gary Reblin and Steve Collela Slide 8

9 Industry Engagement Association Recruitment New association added this year: American Association of Political Consultants Seeking additional association membership with industries not fully represented on MTAC i.e. Health Care, Insurance, Legal, others MTAC Industry Vice-Chair to manage recruitment and membership Member Involvement Encourage increased member engagement Workgroups, User Groups, Task Teams Several associations have open slots Internal recruitment for new Leadership positions Slide 9

10 2017 Meeting Schedule 2017 MTAC Meeting Dates- February 28 March 1, April 25-27, August 22-24, and December 5-7 Contact an MTAC Association Executive if you would like to attend as a guest! Postal Pro: RIBBS web address: Slide 10

11 Questions? Slide 11

12 Slide 12