CDM Airline and Handler Meeting December 20th, Welcome!

Transcription

1 CDM Airline and Handler Meeting December 20th, 2017 Welcome!

2 PAG 2 Todays objective Optimize local A-CDM@Schiphol procedures by a more pro-active approach which leads to a higher predictability To inform Airlines and Handlers about the connection of A-CDM@Schiphol to the European Network (NMOC)

3 PAG 3 Agenda Opening Erik Derogee Connection to the netwerk Eugene Tuinstra LVNL planning Jurgen Van Avermaete CDM displays at gates Suzan van Zutphen Performance Review Unit Jeffrey Schäfer Social drinks

4 PAG 4 About CDM Predictability is key Better utilization of capacity Enabler for future

5 PAG 5

6 NMOC Connection PAG 6

7 PAG 7 Where are we? June 2017 TWR Release Operational Evaluation with NMOC DPI to evaluate Predictability Quality Since: Operational preparation Procedures for Operational trials Improvements for Predictability Communication Campaign in summer

8 PAG 8 Realised / Expected TWR direct Voice Com line to NMOC EOBT-TOBT connection (March 18) New CDM Portal Alerts (April 18) NMOC Trials (April 18) NMOC connection (May 18) CTOT based on TOBT-TTOT Less FAM Suspensions (due to TTOT) Cancel-DPI messages CCIS adjustment RWY planning (July 18)

9 PAG 9 Challenges Sequencer TSAT Stability Too many updates per flight TOBT Accuracy Not accurate enough, GH/AO gaming TSAT Adherence Many Pilots still calling outside window

10 PAG 10 CDM Video Predictability Click here

11 PAG 11 Plan to NMOC Connection DPI 29 March First possible Trial 03 April TWR 22 March, Go-No-Go 23 April Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 OPS EVAL LIVE OPERATIONS with NMOC Trial phase: April 2018 SB meeting Go No-Go Decision Training Improve Sequencer & Runway Planning

12 PAG 12 Improve Predictability Changes to current Sequencer Taxi Time & De-icing Changes Monitoring: PRU - Feedback to Stakeholders New Timestamps required from GH-AO ARDT, AEGT

13 PAG 13 Impact Stakeholders Comply Ground Handler: set accurate TOBT Not earlier than EOBT-10min Reduce updates to #3 Airline Operators: Update EOBT TOBT automatically aligns Pilots + OPL: Adhere to TSAT window Or Else C-DPI Suspend flight plan Feedback and Low Score

14 PAG 14 LVNL: Outbound planning NMOC connection is an important milestone Continuous improvement needed: Current sequencer: Identified limitations & improvement possibilities Multiple releases in 2018 and 2019 Alternative system: COTS already operational at other airports Investigating ways of

15 PAG 15

16 CDM Information at the gate PAG 16

17 PAG 17 CDM Information at the gate Thorough analysis of the issues with disruption management A new disruption process will be in place as of February 2018 CDM information will be separated from the aircraft stand information on all new VDGS displays An additional project will work on having CDM information available on all stands

18 PAG 18

19 Development sector Performance Review Unit 2018 PAG 19

20 Goals of the Performance Review Unit PAG 20 Continue to provide data-driven insights in performance Sharing sector party predictability performance lists Continue the creation of company specific reports together with the airport business partners Enable transparency of the system by providing data with all operational parties through dashboards Establish collaboration with Eurocontrol in terms of data- and process analysis

21 PAG 21 Sector Predictability Performance Lists Reporting predictability performance of Airlines and Ground Handlers Looking for relevant KPIs to assess the performance of LVNL and AAS The Goal: Open up dialogue about the performance of the system as a whole in relation to each parties contribution to the system Looking for solutions to bigger challenges that influence specific CDM performance More about this via your business partner soon

22 PAG 22 Access to historic data for all interested sector parties Provide the opportunity to check historic timeline developments for each flight in terms of TOBT/TSAT times and other CDM data.

23 PAG 23 Roll-out of the PRU Dashboard Dashboard contains all current KPI s Access to the dashboard will be granted to all interested airlines / ground handling agents via your business partner Enables sector parties to obtain own reports tailored to need

24 PAG 24 How the PRU dashboard will help improving performance The dashboard allows fast and efficient company specific reports that help review operational challenges. To open up the dialogue to collaborate and seek for performance improvement

25 PAG 25 Implementation Timeline Q3 Q4 Q1 Q2 Q3 Q4 Continued Periodic PRU reports Starting in january 18 Starting in January 18 Providing access to historic CDM data Start of sector performance report lists Starting half-way February 18 Roll out of the dashboard Continuous improvement of dashboard and KPIs Starting in 2018 Establishment of collaboration with Eurocontrol

26 PAG 26

27 PAG 27 END THANK YOU FOR YOUR ATTENTION