A lender s thoughts on identity management. Eric Wong Senior Architect, Overseas Department JD Finance

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2 A lender s thoughts on identity management Eric Wong Senior Architect, Overseas Department JD Finance

3 ekyc JD Case Sharing 2018/11/7 3

4 JD Finance Milestones Milestones of JD Finance in Past 5 Years To C BaiTiao officially online, the first product to provide consumer JDF1.0 finance to individuals Established JDF JDF A Round Founding $1b To F Started cooperation with more than 20 banks and Union Pay JDF1.0->JDF2.0 JDF announced to be financial institute service provider NOW Started To F Service XiaoBai Card launched, starts to empower bank To B Jing Baobei officially online, provide 3 minutes financing for enterprise Spin off JDF Set up International Business To F Launched JD Fast Pay with Union Pay First digital bank with ICBC Enterprise service cloud platform.. 4

5 JD Finance Market Position Comprehensive financial service provided, technology focus, and strong market presence Business HIGHTLIGHTS Technology company servicing financial institutes Output technology, risk control, internet product, etc. Full chain financial solutions covering needs of business and customers Employees 60% + R&D team 30+ Global Top Tech Expertise Asian Banker's 2017 Credit Risk Control Technology Implementation Award Business OVERVIEW >$1.5 BN Revenue Quarter profitability $7.54 BN Valuation in 3 years > 400 MN Users 8+ MN Merchants $40+ BN Loan $200+ BN Transaction 400+ Banks Connected 5

6 JD Finance Core Competency BN+ Data, industry-leading technology and models help us achieve our market position Application Data Big Data Risk Management Auto Risk Control Quantitative Operation Data-driven Risk Pricing Algorithm Credit System Internet Product Output Customer Insights Precision Marketing Fintech JD Ecosystem data, Financial data, 3 rd party data 1000 BN+ Transaction Volume 600K+ Variables 200 MN+ Customer Profiles 100%+ Annual Incremental Investments 500+ Sub-Models 8 MN+ Partners A.I. Deep Learning Finance Cloud Technology Data Mining Machine Learning Biometrics Perception Technology Blockchain 6

7 JD Finance Business Capabilities Full chain business solution allows us to provide comprehensive financial service for both customers and business To B To C Enterprise Finance Wealth Management Payment Set up in July 2017 Financial Technology Rural Finance Consumer Finance International Business Urban Computing Crowd- Funding Insurance Explore overseas market Securities Strong in domestic market 7

8 Industry Trend ekyc is gradually becoming the norm with trend of Cashless Society KYC is becoming a must Government are more open to new technologies Cashless Society is rapidly spreading Market feels pain for offline KYC 8

9 Business Upgrade OCR and face recognition are key technologies to transform KYC online KYC KEY TECH EKYC Truemoney KYC 自助会员机 Practice: either thru encounter or Kiosk to verify - Information filing - ID checking by human - Face to face verification User Experiences: - Long line queue time - Long processing time - Travel time and cost Financial Institutions: - High operating costs - Inefficient process OCR - Text Recognition (Multilingual) - ID Face Capture Face recognition - Face matching - Live body detection Authentication - Document - Information Practice: online verification through app or other portals - Online information filing - ID scanning - Face scanning User Experiences: - Verification anytime and anywhere - Quick verification Financial Institutes: - Low operating costs - High machine accuracy - Human error 9

10 Challenges Every ID is different Languages are different Fonts are proprietary ID materials vary Anti-Counterfeit vary 10

11 Challenges Every face is different Face features vary from regions to regions such as different skin, eyes, etc 11

12 Challenges Real life scenarios impose more difficulty to our technology Blurred photo, strong light, shadow, weird angles are all kinds of scenarios could be encountered in real life business 12

13 Challenges Fraud ID and Fake Face Attack Colorprint Copy Mask Face photo forgery Photo Screen Display Video 13

14 Success Factor Strong R&D, committed team, local partner and government support brought us initial success Strong R&D Capability Determined and committed team Local Partner Support Government Support 14

15 Case Study: China Fully developed ekyc with high performance to output for business use MILESTONES Developed model based on tens of millions of face data & deep convolutional neural network with industry leading accuracy Since launched in 2017, 10 million registered users till now. More than 20 partners on ekyc solutions Field Name Name ID number Gender Nationality Address Accuracy 98% 100% 100% 100% 90% 15

16 Case Study: Thailand Milestone achieved of getting initial approval from government, shorten road to realize ekyc in Thailand MILESTONES Ekyc cooperation with largest retail bank First ekyc solution up to government technical standards Pass technology testing OCR Recognition (New model) ID Card Number Current Accurac y Required Accuracy From Government 98% 95% Thai name 95% 80% Birth date 92% 85% Laser code 92% 85% Anti-spoofing (New model) Current Accurac y Required Accuracy From Government Colorprint ID 95% 95% Face photo replaced ID 85% 50% Screened ID 90% 50% Black and white ID 100% 100% Face Recognition Face Recognition Current Accuracy Required Accuracy From Government 98% 95% Our OCR recognition capabilities have exceeded Google Cloud Vision's recognition level. 16

17 Cooperat ion We are also working with partners To rapidly overcome challenges such as languages, document fakeness checking, different local golden sources, JD not only leverage JD own s capabilities, but also local partner s capability to ensure best of breed ekyc performance. For example, we are working on our partnership with Transunion in countries that can help us accelerate our deployment faster which includes: ID Vision to leverage local data source verification, local document authentication and device verification capabilities iovation, a TransUnion company to leverage TU s 5 billion mobile devices identity coverage globally for device authentication, fraud prevention/detection. 17

18 Thanks 18

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