ECR COMMUNITY

Transcription

1 ECR COMMUNITY

2 ECR - The Association ECR - The Concept WHAT IS EFFICIENT CONSUMER RESPONSE (ECR)? An Association & A Concept

3 ECR THE ASSOCIATION ECR COMMUNITY MEMBERS 1. ECR AUSTRIA 2. ECR BALTICS 3. ECR BELGIUM & LUX 4. ECR CROATIA 5. ECR CYPRUS 6. ECR CZECH & SLOVAKIA 7. ECR FINLAND 8. ECR FRANCE 9. ECR GREECE 10. ECR HUNGARY 11. ECR IRELAND 12. ECR ITALY 13. ECR POLSKA 14. ECR PORTUGAL 15. ECR ROMANIA 16. ECR RUSSIA 17. ECR Shrink & OSA Group 18. ECR SPAIN 19. ECR SWEDEN 20. ECR UK 21. GS1 NETHERLANDS 22. GS1 SWITZERLAND 23. ECR Shrink & OSA Expert Group Sponsors 1. AIM 2. EuroCommerce 3

4 There are twenty two National ECR Initiatives in Europe who work closely together. This network allows ECR Nationals to share the most effective national projects often culminating in their adoption across Europe. These local networks are the most widespread collection of retailers, consumer goods manufacturers and service providers for the grocery sector in each of their local domains. By aggregating the local networks, the most powerful network of companies in the European grocery sector is formed encompassing domestic operators and multi-national concerns alike. ECR NATIONAL ASSOCIATIONS This massive network allows the ECR to develop relevant output, create widespread awareness and encourage European-wide adoption. 4

5 ECR THE CONCEPT Transforming the way we work together to fulfil consumer wishes better, faster and at less cost ECR VISION The purpose of ECR Europe is to facilitate trading partners transforming the way we work together to fulfil consumer wishes better, faster, at less cost and in a sustainable way. During its existence, thousands of companies across Europe have contributed to and implemented on a national or European level this unique model of excellence in collaboration across the consumer industry. This collaboration should be within the confines of the Focus Areas of ECR. Focus Areas of ECR 5

6 ECR THE CONCEPT The working together concept is as relative to company interdepartmental relationships as to those relationships with external trading partners. A truly integrated strategy must involve a retailer s Buying and Supply Chain Departments working together with a supplier s Sales and Production teams. As such, the majority of ECR s activity is within Supply side and Demand side operations. Supporting the business standards to facilitate widespread collaboration is essential as is the need for ECR to be as relevant as possible by identifying emerging trends and defining better approaches for their adoption. 6

7 ECR DEMAND SIDE PUBLICATIONS 7

8 ECR SUPPLY CHAIN PUBLICATIONS 8

9 PEOPLE DEVELOPMENT At the heart of ECR is people development. Developing the skillset of the sector s employees is crucial and promotes the need for education and improved knowledge. Ultimately, ECR develops better collaborators. Individuals with multi-disciplinary competencies and an ability to negotiate with trading partners to unlock the win-win scenario and provide best-in-class service for consumers & shoppers. 9

10 ECR COMMUNITY QUARTERLY MEETINGS 2018 Structure 1.5 day meeting Physical & Virtual Attendance possible Typical Agenda ECR Nationals Updates ECR Community Members Updates ECR Community Project Updates Shrink & OSA Updates Insight & Expert presentations Local presentation or store tours 10

11 ECR COMMUNITY DIGITAL TRANSFORMATION FORUM Daniel Corsten Declan Carolan March 2018

12 THE ECR COMMUNITY DIGITAL TRANSFORMATION FORUM The retail and consumer goods industries will change more in the next 10 years than the past 40. One primary force is responsible digitalization. From what we know at the moment, we expect that shopping behaviour & store design will change, routine purchases will be automated, stores will become more experiential, AI & predictive analytics will propel personalised shopping and robotics & chatbots will become the norm. There may be more as customers are leading the way in the use of tech and retail is struggling to keep up. What is certain is that the digital future of retail will be determined over the next decade as game-changing technologies, new business models and digital disruptors appear. The ECR Digital Transformation Forum is an international industrydriven forum that will focus on the digitalisation of the retail & CPG sector.

13 ECR DIGITAL TRANSFORMATION FORUM: VISION In these disruptive times, the Forum will help brands, retailers & service providers; To track the digital transformation of the retail & CPG sector. To have structured dialogue and exchange with peers, digital innovators and leading experts. To understand appropriate new technologies, data and business models. To develop international links with US & far east. To enable change in their organization

14 ECR DIGITAL TRANSFORMATION FORUM: ENDORSEMENTS Retailers and consumer goods must learn together how to master the digital transformation. This new ECR Digital Transformation Forum will fill an important gap in the ECR Community. Chris Tyas, Global Head of Supply Chain, Nestle

15 Two webinar series, each stream 3 sessions Shrink & OSA Group RFID & food waste Demand-side The Future of Online CatMan & Digital technologies 2018 WEBINAR SERIES

16 WEBINARS THE FUTURE OF ONLINE CATEGORY MANAGEMENT In an increasingly online and Omni Channel world, brands and retailers need to rethink their approach to category management. With online retailing, there is no planned and stacked shelf to draw in shoppers. Success is less about the shelf space a brand consumes, but the strength of its content, how it performs for online store search and how it engages consumers across multiple channels. ECR hosted 3 webinars in 2017 attended by global demandside managers. The series will continue throughout PROGRAMME 3 GLOBAL WEBINARS FOR ECR MEMBERS The Future of Category Management 1. Tomorrow s Category Management Today: How do Brands Achieve their Goals in a World Without Planograms and Shelves 2. Availability in the Online Channel: The influence of Online out of Stocks on Consumer Behaviour and Sales 3. Content, Consideration and Online Customers: How to drive the conversation online 16

17 ECR DIGITAL TOOLSET PROJECT ECR Community is assessing embarking on a major digital transformation project Project in association with the Northwestern University of Applied Science in Olten, Switzerland. The proposal is to run a research project to develop a digital toolset. 17

18 The ECR Community Shrink & OSA Group is a retailermanufacturer working group focused on creating imaginative new ways to, together, better manage the problems of onshelf availability, shrink and food waste. The rallying cry of the group is "Sell More and Lose Less" and participation in any of the regular meetings is free for any retailer or manufacturer. Key focus: collaboration on industry wide problems Out of Stocks Unknown Loss (Shrink) Food Waste (Damage, Mark Down, Out of Dates) Thought leadership group over 2017: 57 unique retail organization s 8 unique CPG organization s 6+ academics and universities ECR COMMUNITY SHRINK & OSA GROUP Current Research Agenda Self Scan, RFID, Returns, Inventory Record Accuracy, News & Magazines and Collaboration Any company can attend ECR Community Shrink & OSA Group events contact ECR Shrink Group for details. 18

19 ECR COMMUNITY SHRINK & OSA GROUP 2018 OUTLOOK Planning 4-5 Face to Face Meetings (Feb, May, June, Sept, Nov) Create Case Books of Successful Collaboration Publish Research Findings on RFID, Inventory Accuracy, Collaboration Model, Returns and Self Scan Research Webinars, Workshops, Press Releases Deliver Loss Prevention Innovation Challenge (Dragons Den) Refresh Website and boost LinkedIn Group 19

20 ECR Community hosted a Workshop in Prague (Nov 2017) which focussed on new innovations that are helping to reduce food waste through collaboration Launch of ECR Community Food Waste Maturity Model in association with Oliver Wyman & Kühne Logistics University (KLU) in Hamburg. Objective of the model is to prevent food waste by designing it out of the supply chain. 3 strategic levers where better design can lead to a reduction in food waste: 1. for fresher products Assortment: Innovative products and packaging for longer shelf lives 2. Supply chain planning: The right quantity at the right time in the right place 3. Supply chain execution: End-to-end optimization and shorter lead times ECR COMMUNITY FOOD WASTE ECR Community Food Waste Newsletter outlines initiatives in ECR Nationals across Europe. Food Waste Webinars to be held in 2018 With leading academics from KLU Logistics University Participation and case studies from Oliver Wyman 20

21 ECR COMMUNITY WEBSITE Create and share compelling content, build a greater awareness of the work, projects, events and output from the ECR Community Linked with Newsletter 2018 ECR Community Social Media Linked ECR Community 21

22 Highlighting Events, Research and Features plus Members Only material. ECR Shrink Group Social Media Linked ECR Community Shrink and OSA Group ECR SHRINK & OSA GROUP WEBSITE 22

23 ESM PUBLICATIONS European Supermarket Magazine (ESM) covers ECR Community activities

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25 ECR COMMUNITY MEMBERSHIP ECR Community is completely funded by membership subscriptions. Members include ECR Nationals GS1 associations Industry associations Representative groups Membership Fee ECR Nationals & GS1 Associations 3k 5k p.a. depending on size. Industry Associations & Representative Groups = 5k p.a. 25

26 ECR Community is a not for profit association. Directors are selected by ECR National Associations. ECR COMMUNITY STRUCTURE Co-Chairs & Directors Declan Carolan, ECR Ireland Tomas Martoch, ECR Czech & Slovak Republic Directors John Fonteijn, Shrink & OSA Group Xavier Hua, Treasurer/ECR France Maximillian Musselius, ECR Russia Silvia Scalia, ECR Italy Harri Sivula, ECR Finland 26