Training Calendar E-PAYMENT OPEN PROGRAMMES.

Transcription

1 20 E-PAYMENT OPEN PROGRAMMES

2 NIBSS Overview Overview V I S I O N STATEMENT The leading provider of innovative services M I S S I O N STATEMENT Providing efficient services for growth and value delivery relying on competent and motivated people CORE VALUES 1. Collaboration 2. Customer Focus 3. Innovation 4. Integrity 1

3 NIBSS Services NIBSS ACH NATIONAL CENTRAL SWITCH INDUSTRY PORTALS RESEARCH & DEV Cheques Clearing & Se lement Nigeria Instant Payments (NIP) E-Reference Payment Statistics & Analytics Nigeria Electronic Fund Transfer (NEFT) Points of Sales Terminal Electronic Pension Collection Contribution System Efficiency/Compliance Rating Automated Bulk Clearing Mobile Payment Interoperability Antifraud E-Payments Institute Automated Direct Debits; Central Mandate Management System ATM Switching E-Identification Verification e-payments Research NIBSSPay e-billspay; CentralPay Authorized Signatory Verification NIBSS Automated Payment Solution Single View National Cash Management Scheme E-Dividend mcash E-Dividend Mandate Management System - NIBSS can boast of over 18 innovative products and services that support the operations of the Financial Services Industry - NIBSS provides a shared infrastructure platform for e-payments that supports the Nigerian Financial Industry For Further Information Contact: Aituaz Kola-Oladejo Tel: akola-oladejo@nibss-plc.com.ng Pius Erhunmwunsee Tel: perhunmwunsee@nibss-plc.com.ng Awele Ojogwu Tel: aojogwu@nibss-plc.com.ng Ademola Adeleye Tel: aadeleye@nibss-plc.com.ng Our Offices: NIBSS Corporate Headquarters: Plot 1230, Ahmadu Bello Way, Victoria Island P.M.B 12617, Lagos. Tel: Fax: Help Line/Call Centre: Toll Free Line: 0800ASKNIBSS ( ) NIBSS Abuja Corporate Office: Inehmic Plaza (3rd Floor) Plot 1568, Mohammed Buhari Way, Area 11, Garki 2, Abuja. Tel: , info@nibss-plc.com.ng Web: 2

4 NIBSS Philosophy NIBSS position as a foremost shared infrastructure and enabler of innovation in the financial services industry gives us the much needed impetus to implement learning intervention programmes in electronic payments and digital financial services. Our services are also provided to other key sectors of the economy where process optimization and digitalization are critical to the success of their operations. In a bid to exceed clients expectations, we are always eager to customize our learning intervention programmes and implement them as implants to clients. Our mandate are as follows: 01. To create awareness of payment methods, channels and types, etc. trending globally. so that stakeholders in the payment ecosystem are well informed. 02. To build capacity of every individual involved within the payment ecosystem. 03. To influence positive behavior that will help further the Digital Financial Services agenda in 3

5 FEBRUARY 20 Optimizing Consumer Behaviour Dynamics across E-Payment Channels 1. Introduction to e-business: Concepts, Market and Value Creation 2. Emerging e-channels Business: Opportunities and Challenges 3. Consumer Behavior: A key driver of business in the new payments world 4. Strategies for utilizing consumer behaviour for customer retention E-Business Sales/Relationship Management Digital Banking Innovation and Strategy Channels Management Identify new e-channels business opportunities. Identify early movers initiative that will help secure key advantages. Learn to convert business prospects to customers. Fundamentals of Payment Security: Security Issues and Solutions for 28 E-Payment Systems FEBRUARY 1. Global Overview of Payment Systems Security 2. E-Payment Systems Security Threats across Payment Channels 3. Strategies to Remediate Security Challenges on E-Payment Systems Identify global security measures of payment systems. Gain requisite skills to effectively secure payment systems. Utilize learned tools to safeguard financial institutions transactions on payment channels. I.T Information Security Internal Control Audit Compliance Channels Management 4

6 20 NIBSS MARCH Banking & the Digitalization Landscape Price: N120, Introduction to Digitalization 2. Historical Background of the Nigeria Payment System 3. Current outlook in Banking: Shift from Traditional Systems to Digitalization 4. Key Developments in the Financial Ecosystem: Creation of Shared Infrastructure 5. Digital Financial Services: Opportunities & Challenges 6. Service Innovation: Evolution of Banking Channels 7. Future of Banking E-Business Banking Operations Clearing & Se lement Reconciliations Card Operations Internal Control Audit Appreciate the e-payment landscape in Nigeria and the benefits of a shared infrastructure. Become conversant with global trends in digital financial services. Identify the opportunities of digitalization in banking business. Drive adoption of the bank s digital financial services to increase revenue and reduce cost. MARCH 26 Managing Risks in Back Office Operations 1. A Cursory Review of Operational Challenges and A endant Risks 2. Evaluating the Control Environment 3. Handling Operational Control Breaches 4. Managing Third Party Risks Become conversant with the operational risks in business operations. Be equipped with the requisite skills to build effective controls. Identify control breaches and minimize their occurrence. Banking Operations Risk Management Compliance Internal Control Audit, Legal 5

7 APRIL Payment & Se lement Systems Masterclass Price: N5, Overview of e- Payments: Systems & Trends 2. Financial Industry Payment Operations 3. An Overview of Payment System Vision 2020 Framework and Financial Inclusion Strategy 4. Se lement Systems: Concept, Methodology, & Dispute Management 5. Risk Management in Payment and Se lement Systems 6. A Cursory Look at some Laws and Regulations on Payment and Se lement Systems 7. Fraud Management and Control Techniques 8. Challenges of Payment Systems: Consumer Identification & Authentication E-Business Banking Operations Clearing & Se lement Reconciliations Card Operations Internal Control Audit Gain a be er insight into the framework of payment and se lement in Nigeria. Identify and mitigate risk involved in payment and se lement. Become conversant with new payment trends in Nigeria and across the globe. Acquire skills to manage e-payment disputes. APRIL Fraud Management: Characteristics, Analysis & Control Overview of Fraud: Characteristics & Trend Analysis 2. Fraud Prevention and Detection Techniques 3. Fraud Case Studies: Industry Perspectives 4. Fraud Control 5. Role of Risk Management in tackling fraud Internal Control I.T Audit Compliance Legal E-Business Branch Operations Gain a be er insight into the rudiments of fraud management. Be exposed to the recent fraud trends in the Nigeria financial ecosystem. Be equipped with the basic requirements to minimize and control fraud in their organization. 6

8 MAY 3 Digital Payments: Keys to Deepen Financial Inclusion 1. Shared Agent Network Expansion Facility: The Evolving Model of Financial Inclusion 2. Strategies for adopting Digital Financial Services in the Fintech Era 3. Role of Financial Institutions in achieving Financial Inclusion Financial Institutions Financial Inclusion experts Fintechs Government Parastatals Non-Governmental Organizations Financial Regulatory Bodies. Be exposed to the inherent opportunities of driving financial inclusion within the Nigerian financial ecosystem. Identify digital innovative financial products and services for the underbanked and unbanked. Explore initiatives to leverage interoperability amongst financial institutions. MAY 10 Digital Identity & Transaction Access Management 1. Biometrics as a Service: Making Identity Fraud Prevention Truly Global 2.Business & Biometric Authentication 3. Opportunities for Innovative Services on the BVN Platform E-Business I.T Fraud Investigation Innovation and Strategy Become conversant with the global biometrics markets trends & opportunities. Identify market drivers, restraints and opportunities Make strategic recommendations for creating innovative services on the BVN platform. 7

9 MAY 22 Vulnerabilities of Web Payment Channels 1. A cursory review of fraud on Web Channels 2. Assessing Web Vulnerabilities and Building Effective Controls 3. Preventing Web Fraud 4. A Cursory Review of the Regulatory Guidelines Identify types of fraud on web channels. Assess web vulnerabilities and identify measures to strengthen them. Become conversant with the regulatory guidelines on web payment security. E-Business I.T Digital Banking I.T Audit Internal Control Risk Management Compliance Fraud Investigation 8

10 JUNE Fundamentals of E-Payment Price: N120, Overview of Payment System and its Evolution 2. Features of e-payment Platforms & Channels in the Nigeria Payment Ecosystem 3. Introduction to National Payment Infrastructure 4. Clearing and Se lement Process 5. Acquiring Business in Nigeria (POS & ATM) 6. A Cursory Review of Dispute Chargeback Resolution 7. Legal and Regulatory Framework of the Nigeria Payment System Banking Operations Card and e-payment officers Federal Government Parastatals State Ministries of Finance Legal Officers and Company Secretaries Identify the various e-payment channels in Nigeria, their features and benefits. Highlight the parties in an e-payment transaction and their specific roles. Distinguish between various authentication methods and their level of security. Define the clearing se lement processes. Identify the potential risks and controls in an e-payment transaction. Explain the CBN guidelines on the operation of the e-payment channels in Nigeria. JUNE 20 Managing Third-Party Risks in E-Payment Platforms Price: N52, Examining Third Party Risks 2. Risk Management Model for Third Party Platforms 3. Controlling Data Breaches on Third-Party Applications 4. Managing Evolving Risks Identify existing and new risks associated with third-party risks. Be equipped with the requisite skills to proactively mitigate evolving risks. Assess risks associated with third-party platforms. I.T, Risk Management E-Business Banking Operations Internal Control Compliance Legal Customer Relationship Management 9

11 JULY The Legal and Regulatory Framework of the Nigerian Payment System : Turning the Barriers into Opportunities Price: N120, Examining New Payment Trends in Nigeria and across the globe 2. Legal Framework for Payment & Se lement Systems in Nigeria and Comparison with other Jurisdictions 3. Legal Issues and Case Studies on Payment & Se lement- Industry Perspectives 4. Examining Regulatory Risks in the E-Payment Ecosystem 5. Cybercrime Risk 6. Harnessing opportunities within the legal and regulatory operating environment Legal, Audit Compliance Branch Operations E-Business Sales & Customer Relationship Become conversant with the legal and regulatory framework for e-payments. Become conversant with cybercrime risks and mitigants. Be exposed to legal and regulatory issues on payments. Identify the legal and regulatory e-payment advantage. JULY 23 Managing Risks & Fraud on Mobile Payment Platforms 1. Overview of Mobile Channels & Payment Trends 2. Cursory Review of Mobile Platform Vulnerabilities 3. Emerging Fraud on Mobile Platforms 4. Enhancing Mobile Security Techniques Become conversant with the opportunities for mobile and a endant risk. Identify vulnerabilities on mobile channels and measures to strengthen controls. Be equipped with the requisite skills to combat fraud on mobile platforms. Minimize and control risks emanating from third-parties. Mobile Payments Digital Banking Channels Management Fraud Investigation I.T Audit Internal Control Sales/Relationship Management 10

12 AUGUST 8-9 Combating E-Payment Operational Risks Price: N120, Introduction to e-payment Operational Risk Management 2. A Cursory Review of e-payment Operational Challenges 3. Aligning e-payment Operational Risks with Strategic Objectives 4. Managing third-party risks in deploying e-payment Solutions 5. Examining Cybercrime Risk: Indicators & Consequences 6. Operational Risks Governance Structure: 7. Improving the Organization s operational risk practices Gain considerable insight into the various risks associated with e-transactions. Be equipped to effectively mitigate against e-payment risks. Be able to build controls into their operations to avoid pitfalls. E-Business Clearing I.T Information Security Audit, Control Risk Management Compliance Branch Operations AUGUST 20 Harnessing Digital Financial Services in Nigeria: Platforms, Channels & Business Models 1. Introduction to Digital Financial Services 2. Emerging Digital Financial Services for driving Financial Inclusion 3. Crafting a Digital Finance Strategy 4. Digital Financial Services Risks & Fraud E-Business Innovation and Strategy Digital Banking Relationship Managers Identify opportunities for digital finance. Become conversant with emerging digital financial services. Develop a successful digital finance business model. 11

13 SEPTEMBER 17 Managing Risks in Back Office Operations 1. A Cursory Review of Operational Challenges and A endant Risks 2. Evaluating the Control Environment 3. Handling Operational Control Breaches 4. Managing Third Party Risks Become conversant with the operational risks in business operations. Be equipped with the requisite skills to build effective controls. Identify control breaches and minimize their occurrence. Banking Operations Risk Management Compliance Internal Control Audit Legal SEPTEMBER 26 Fundamentals of CyberSecurity 1. Introduction to Cybersecurity 2. Enhancing Security Operations for an Effective Cyber Defense 3. Managing Cyber A acks: Response & Remediation 4. Case Study: Comparative Analysis on Nigeria & other Jurisdictions Banking Operations I.T Fraud Investigation Internal Control Audit Compliance Legal Become conversant with cyber threats and their potential impact on an organization s assets. Be equipped with the requisite skills to strengthen security operations. Be able to respond to cyber-a acks effectively. 12

14 OCTOBER 11 Fraud Management: Characteristics, Analysis & Control Price: N52, Overview of Fraud: Characteristics & Trend Analysis 2. Fraud Prevention and Detection Techniques 3. Fraud Case Studies: Industry Perspectives 4. Fraud Control 5. Role of Risk Management in tackling fraud Internal Control I.T Audit Compliance Legal E-Business Branch Operations Gain a be er insight into the rudiments of fraud management. Be exposed to the recent fraud trends in the Nigeria financial ecosystem. Be equipped with the basic requirements to minimize and control fraud in their organization. OCTOBER 23 Optimizing Consumer Behaviour Dynamics across E-Payment Channels 1. Introduction to e-business: Concepts, Market and Value Creation 2. Emerging e-channels Business: Opportunities and Challenges 3. Consumer Behavior: A key driver of business in the new payments world 4. Strategies for utilizing consumer behaviour for customer retention E-Business Sales/Relationship Management Digital Banking Innovation and Strategy Channels Management Identify new e-channels business opportunities. Identify early movers initiative that will help secure key advantages. Learn to convert business prospects to customers. 13

15 NOVEMBER 13 Managing Third-Party Risks in E-Payment Platforms Price: N52, Examining Third Party Risks 2. Risk Management Model for Third Party Platforms 3. Controlling Data Breaches on Third-Party Applications 4. Managing Evolving Risks Identify existing and new risks associated with third-party risks. Be equipped with the requisite skills to proactively mitigate evolving risks. Assess risks associated with third-party platforms. I.T, Risk Management E-Business Banking Operations Internal Control Compliance Legal Customer Relationship Management NOVEMBER Fundamentals of Payment Security: Security Issues and Solutions for 27 E-Payment Systems 1. Global Overview of Payment Systems Security 2. E-Payment Systems Security Threats across Payment Channels 3. Strategies to Remediate Security Challenges on E-Payment Systems I.T, Information Security Internal Control Audit Compliance Channels Management Identify global security measures of payment systems. Gain requisite skills to effectively secure payment systems. Utilize learned tools to safeguard financial institutions transactions on payment channels. 14

16 DECEMBER 5 Vulnerabilities of Web Payment Channels Price: N52, A cursory review of fraud on Web Channels 2. Assessing Web Vulnerabilities and Building Effective Controls 3. Preventing Web Fraud 4. A Cursory Review of the Regulatory Guidelines Identify types of fraud on web channels. Assess web vulnerabilities and identify measures to strengthen them. Become conversant with the regulatory guidelines on web payment security. E-Business I.T Digital Banking I.T Audit Internal Control Risk Management Compliance Fraud Investigation DECEMBER Managing Risks & Fraud on Mobile Payment Platforms Overview of Mobile Channels & Payment Trends 2. Cursory Review of Mobile Platform Vulnerabilities 3. Emerging Fraud on Mobile Platforms 4. Enhancing Mobile Security Techniques Become conversant with the opportunities for mobile and a endant risk. Identify vulnerabilities on mobile channels and measures to strengthen controls. Be equipped with the requisite skills to combat fraud on mobile platforms. Minimize and control risks emanating from third-parties. Mobile Payments Digital Banking Channels Management Fraud Investigation I.T Audit Internal Control Sales/Relationship Management 15

17 NIBSS Learning Management System The NIBSS E-Learning Management System, LearnNG, h ps://learnng.com.ng/ hosts a variety of free courses from different local and international course providers. Its aim is to provide learners with knowledge and skills required for personal and on the job performance improvement. Learners on this platform also have the opportunity to formalise their learning with Certificates provided by these institutions. I n s t i t u t i o n s a n d I n d i v i d u a l s c a n t a k e a d va n t a g e o f t h i s p l a t f o r m. *Registration is also free* Course Details are below: Courses Categories E-Payment Leadership & Management IT & Software Start Ups Desktop Skills Upcoming e-payment Courses Fundamentals of E-Payment BVN: Enrolment & Authentication The Se lement System: Concepts & Methodology Legal & Regulatory Framework of the Nigeria Payment System 16

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19 CONTACT US OUR OFFICES NIBSS Corporate Headquarters: Plot 1230, Ahmadu Bello Way Victoria Island P.M.B 12617, Lagos. Tel: Fax: Help Line/Call Centre: Toll Free Line: 0800ASKNIBSS ( ) NIBSS Abuja Corporate Office: Inehmic Plaza (3rd Floor) Plot 1568, Mohammed Buhari Way, Area 11, Garki 2, Abuja. Tel: , NIBSS Social Media Handles