How to make e-gov a success

Transcription

1 An Information Society for all How to make e-gov a success Presented by Francois Bornibus Vice President and Managing Director Enterprise Systems Group Central and Eastern Europe, Middle East and Africa 2003 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without

2 The Public Sector today Citizens see Governments as Single Services Entity Need for seamless 24 x 7 citizen centric services Citizens expect a Return on Election within 6-8 months Governments need quick wins There is less and less investment money available Governments start to use PPP, BOT and Outsourcing page 2

3 HP s Value Proposition for the Public Sector Our solutions are Citizen Centric (vs. internally focused) Citizens get a better level of services and get these services faster We use a Best in Breed approach (vs. we can do it all) If you want a coffee: Why to buy a lunch just to get the coffee at the end? Our solutions are Industry Standards Based (vs. proprietary) We make it cost efficient for governments and quick to implement +Innovative Financing (vs. upfront investment) We found a way to make it affordable page 3

4 Citizen Centric Solutions Make a real difference to the life of your citizens: Better Level of Services Register you company online! (portals + HP) Faster Services Get a new passport in 10 minutes! (passports + HP) Efficiency Government procurement online! (e-procurement + HP) Transparency Better manage your budget! (treasury + HP) Accessibility Do national elections on the net! (e-voting + HP) +Security Protect your citizens! (population registry/border control + HP) page 4

5 Best of Breed Approach Can you be the solution expert in the Ministry of Agriculture, the Ministry of Finance and the Ministry of Justice at the same time? Do you want to buy an expensive system if you need a very specific solution to your business problem? Work with HP who has the process know how and an ecosystem of specialized Partners so you only pay for the coffee and not for the lunch as well page 5

6 Industry Standard Based Solutions Why to work years with expensive global services companies to build a proprietary systems that are lacking connectivity? Why to spend millions of dollars in implementation, customization and maintenance costs and being locked to one vendor? HP has implemented fast and cost effective Microsoft, SAP and Oracle based solutions in the Public Sector based on its Adoptive Enterprise Technology page 6

7 Innovative Financing HP found a way to make it affordable: Federal Lease (e.g. Bulgaria s ID Cards and Passport System) Public Private Partnerships (e.g. Poland s Driving License System) Flexible Build Operate Transfer Models (e.g. Health Insurance Romania) +Third Party Financing (EU, WB, ExIm, ) page 7

8 Proof Points in EMEA page 8

9 Time to issue documents (& services cards) To get a new passport takes Two weeks in France Up to one month in Ireland 15 minutes in Bulgaria (on a HP system) Speed of issuing government documents is the single most visible benefit for citizens Multifunctional services cards are the base of any kind of government services in the future (Health, Security, Employment, Culture, etc.) page 9

10 Ministry of Interior Bulgaria ID Cards and Passport System + hp Turnkey project financed by HP in Public Private Partnership model over three years, 30mio$ investment from HP Benefits: Time for issuing secure documents down from 2 weeks to only 15 minutes, Documents allowed visa free travel to the European Union Best in Breed: Solution build with specific partners like Datacard, Enschede and Swiss Printing Company Industry Standards Based: Based on ICAO 9303, ISO 7810, EU and UN compliant page 10

11 + Ministry of Transport Poland Driving License System hp Turnkey project managed by HP Managed Services, financed in a Public Private Partnership model over 6 years, 10 mio$ investment from HP Benefits: Driving Licenses are offered to the citizen throughout the countries (>2500 places) in a few minutes Best in Breed: Solution build with specific partners like Datacard, Enschede and Swiss Printing Company Industry Standards Based: UNIX and Oracle Databases page 11

12 Prevent illegal immigration What does it help to have secure documents if you don t check them? Are your control lists updated real time or just updated once every while? Is your system linked to National Intelligence, Police and Internal Affairs System? A modern Border Control System will do the job page 12

13 + Ministry of Interior South Africa Border Control System hp Border Control system, total value 10mio$ Benefits: Modular in design and implementation, easy to use, clear separation between clerical and supervisory functions Movement control system Passport system Control lists Visa system Best in Breed: Developed by Industry Standards Based: Running on UNIX and Oracle Databases page 13

14 Get the most out of the European Union What is the European Union Budget in 2003? 110 billion Euro! 47 billion go into agriculture! (42%) In order to get a your share you need to have an Integrated Agriculture Control System (IACS) Farmer Registration and Farmer Portal Animal Registration and Animal ID Land Registration and Cadastre page 14

15 + Ministry of Agriculture Poland Integrated Agriculture Control System hp Turnkey System with a size of 50mio$, funded by the European Union Benefits: EU Money to support the rural development and agricultural sector (employment protection) Best in Breed: HP has an ecosystem of partners specialized in solutions for agriculture like e-blana, Ecotoxa, Mallon Technology and Laser Industry Standards Based: Standard platforms running on Oracle/SAP databases page 15

16 Stimulate Trade Guess what has been the total world trade in 2002? 16,000,000,000,000US$ Did your country receive a fair share of that? Have a modern customs systems that: Rewards the good guys and punishes the bad ones? Allows you to open only selected shipments based on a risk assessment? Has a web interface and allows easy payment of duties over the internet? page 16

17 + Lithuanian Customs Department Modern Customs System hp Turnkey Solution for new customs modernization project, 10mio$ in size, prime contractor ship by HP Benefits: Risk Assessment (faster imports), Web Interface (more transparency), Integration with European Union (seamless processing) Best in Breed: HP has an ecosystem of partners specialized in solutions for customs like Webfountain (Asycuda), Tatis (modernization and services) and PublicWarehousingCompany (.Net based solution) Industry Standards Based: Build on ASYCUDA platform page 17

18 Make your purchasing more cost effective Romania implemented an e-procurement system and saved. Mio$ which allowed it to re-invest this money and build. New sport stadiums You can save an estimated 10% of your purchasing costs if you do your government procurement online HP has implemented effective and user friendly portals for Governments that allow seamless integration of citizen services to their backend systems page 18

19 + Romanian Ministry of IT E-procurement system hp Cost effective solution implemented by HP, project value total of 2.5mio$ Benefits: Exclusively using the pilot system developed by HP the government made savings of 80mio$ in one year of operations! Public Tenders where channelled through the system Best in Breed: Local partners developed the solution (System Plus and Total Soft) Industry Standards Based: Based on Oracle page 19

20 More efficiently use your health budget Where to build the next hospital? Which hospital is cost efficient, which not? Which operations to perform where? HP s Hospital Information System can give you the answers Integrates Patient Information System, Operations System, Lab System, Drug Management System and others Implemented in more then 100 sites internationally Applicable and scaleable for any hospital page 20

21 + Ministry of Health in Spain Hospital Information System hp Turnkey Solution primed by HP, more than 100 hospitals, >50mio$ Benefits: Efficient allocation of funds, detailed view of costs per hospital, patient, operation, etc. Best in Breed: Solution developed and implemented by HP Industry Standards Based: Based on Oracle, J2EE and Microsoft.Net page 21

22 Better use your budget You are not sure about how the economy develops? You are not sure if you got your budget priorities right? You want to optimize your cash flow real time? You want to manage your foreign dept? Then you need a State Treasury System Macroeconomic forecasting, Budget preparation and execution, Accounting and Fiscal reporting, Cash Management, Debt Management, Civil Administration, Auditing, link to Central Bank, Tax, Customs HP s solution is based on the World Bank Treasury Reference Model page 22

23 + Ministry of Finance Kazakhstan State Treasury System hp Turnkey Solution primed by HP, funded by the World Bank, value 12mio$ Benefits: Transparency which is stimulating economic wealth and growth Best in Breed: Solution build on Oracle Financials Platform with little customization needs, HP is also working with SAP in other projects (e.g. Slovakia) Industry Standards Based: Based on Oracle Financials or SAP Public Sector page 23

24 Issue Visa s quickly and efficiently How to handle the logistics for 4-5mio visitors to one town during one week How to issue visa for these visitors coming from all over the world most efficient and effective HP has implemented effective, easy to access and user friendly portals for Governments that allow seamless integration of citizen services to their backend systems page 24

25 Ministry of Hajj Saudi Arabia Religious portal + hp Turnkey Solution primed by HP, 17mio$ value, unique in the world Benefits: G2B2B2E portal to allow Ministries (Hajj, Interior) and tour operators to offer one stop shop services to pilgrims to Mecca during Hajj and Umrah Best in Breed: Solution build by HP and Tibco Standards Based: Based on Unix, Oracle and Tibco page 25

26 Reach the young population Your kids are not at all interested in politics? They hang hours around surfing the web? How to to make sure to catch these voters of the future? With an e-voting solution where regional and national voting can happen any time any where over the internet page 26

27 + Kanton of Geneva E-voting Solution hp Turnkey Solution developed and primed by HP, 3mio$ in value Benefits: In the last polls on January 18th % voted on the web. Overall participation reached 63%, up to typical levels below 50%. Vote anywhere anytime! Best in Breed: Developed in conjunction with HP, Kanton of Geneva Security Based: X.509 Certificate und 128bit Encryption with SSL/TLS via https page 27

28 The Way Forward page 28

29 Single Services Entities for Lifetime Events Army Interior Health Economy gov Education Finance Social Labor transform by using IT Pension Health Children Marriage Work citizen Death Army University Birth School page 29

30 Close the gaps quickly deploy new services MoF E-procurement System MoS Pension System MoF Payroll System MoH Management Information MoH Hospital Information MoF Customs System MoF Treasury System MoA Farmer Registry MoA Animal Registry MoH Epidemic Control MoE Education Systems MoF Tax System MoJ Case Management Parliament Information System MoA Land Registry MoA Epidemic Control MoEco Company Registry MoL Employment Portal MoI Population Registry MoI ID Cards System MoJ Cadastre System Ambulance Mobility Solution MoT Car/Driver Registry MoFA Visa System MoI Passport System MoH Quickly Healthdeploy new services around lifetime Insurance events MoI Civil AFIS Police Criminal Registry MoI Border Control System Police Mobility Solution Police Criminal AFIS Fire Army Mobility Solution MoD Logistics System MoD Mobility Solution MoI Emergency Services MoD Military Command MoD Staff Information page 30

31 There is a revolution going on in the Public Sector! Governments in emerging markets who are taking an innovative approach applying citizen centric and standard based solutions are taking a leading position in terms of e-government. and HP is in the center of that! Kasper Rorsted Managing Director HP EMEA and Senior VP ESG page 31

32 HP logo