CONNECT. True Convergence. Welcome to Mobile working

Transcription

1 CONNECT True Convergence Welcome to Mobile working

2 CONNECT Staying mobile is at the heart of modern business. An agile working style allows flexibility, ensuring you stay competitive and adapt in an upgrading, renovating world. To help, many organisations have already moved their communications to a hosted platform, benefiting from the simple management, scalable working models and reduced IT costs of a cloud environment. But there are problems. Business mobiles give immense power and control to the user, but can separate them, acting as a communication island and making overall management difficult and inefficient. Introducing Connect Over 81% of employees use at least one device to help them work Connect enhances the features, security and control of your cloud platform with seamless integration into your mobile estate. Connect enables complete office and mobile capability across all of your users, regardless of their device or location. Bring all call data under one user s profile, regardless of device, location or number. Retrieve and view all voic s across all devices from the Connect app. Improve customer experience with fixed and mobile integration into your company s CRM system. Maintain constant access to your company directory. Dial internal extensions from any location using your mobile dialler. Call recording across all users, bringing all related devices, locations and numbers under one user profile. Dynamically choose to present your fixed (user DDI, site number) or mobile number for all outbound mobile calls. Extend Horizon s intelligent call routing to all devices, including mobiles. Display corporate directory information for all inbound calls. A single web portal to manage both Horizon and mobile phones.

3 Connect brings together your Horizon service with your company mobiles Getting Connected All Connect calls are carried We have strived to ensure the complete integration of your business mobiles with the Our network and managed by the Gamma IP hosted platform; bringing landline, mobile and desktop communications together as one. Connect integrates Gamma s hosted network, offering proven reliability platform (Horizon) with our mobile core and security for all fixed and MOBILE CORE FIXED CORE at a network level, enhancing your hosted mobile calls. Take advantage of environment by enabling fixed and mobile a broad unified communications feature set across all your users and all their devices, with easy management offered through a simple web portal. Horizon The market leading cloud telephony service is designed to provide simple management over all your office communications. With an extensive range of fixed and mobile telephony capabilities accessible Gamma Mobile Gamma Mobile is a business-grade mobile core built into Gamma s network platform. Designed exclusively for the UK business market, it delivers improved coverage for voice and data. With Gamma Mobile your MOBILE RADIO ACCESS JANE Office JANE Office FIXED VOICE AND DATA ACCESS devices to work as one. Your mobile calls will be delivered and made through the cellular network, so no need to rely on data. With Connect, all calls are secured and routed through the Gamma cloud, maintaining your office functionality and appearance wherever you are. through our easy-to-use web portal, Horizon takes the burden away from your IT team. Local administrators manage and configure the system according to business needs. Employees can then manage their calls easily and effectively, thereby maximising productivity. The Connect app device will empower, not hinder your ability to conduct business. We have travel boltons that are as flexible as your schedule, a fixed/mobile convergence roadmap that prepares your business for the future and you ll get a network provider with a focus on customer service excellence. Connect Smartphone MyConnect is a companion app offering a consistent experience whilst empowering mobile workers with an agile working style. All users with Android and IOS devices will have access to MyConnect to support communication, stay efficient and work flexibly. Stay in touch easily access and search your entire company directory and call using your native dialler Download the Connect app and you ll have an intuitive application giving user control over Horizon functions directly from your mobile phone. Connect Caller ID know who is calling with company directory contacts presented to your mobile Visual voic view, listen and respond to every voic directly from the app Manage your appearance dynamically choose your presented number call by call Stay efficient use the Connect widget to easily transfer, hold and pull ongoing calls Respond quickly View and respond to all calls across all devices

4 Connect provides the freedom of communications today s mobile workers need Getting Connected 1 Get reviewing How mobile are you? Flexible and remote working Presenting the right image Use a business grade network, have Do you need control over the business easy access to voic and one profile, number you present, offering local available from anywhere to establish presence, or keeping back your mobile remote and home working that your details? Connect allows complete control customers and employees can rely on. over your presentation, with the ability to How flexible is your current infrastructure? change and adapt on a call-by-call basis. Where are you in the migration to complete convergence? What features would you like to offer? 2 Check your cloud 3 Get in touch Setting up temporary sites Do you have teams in client offices, How many homeworkers do you have? Reporting and recording or need to set up venues, events and Do you need to show compliance, or temporary locations? Connect allows your gain better visibility over your customer teams to roam locations with easy set-up, communication? Enhance your no disruption to customer service and business intelligence with complete call internal availability. management across all your users and all of your devices.

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