Nationally Certified Women s Business Enterprise (WBE) and Woman Owned Small Business (WOSB)

Transcription

1 Nationally Certified Women s Business Enterprise (WBE) and Woman Owned Small Business (WOSB)

2 About Call One, Inc. Established in 1987 Major National Provider of Communications and Collaboration Devices Support SMB, Large Enterprise, Government (Federal, State, Local), Public Sector (Healthcare, K-12, Colleges, Universities) Nationally Certified Women s Business Enterprise (WBE) & Woman Owned Small Business (WOSB) Support all major EDI Spend Management and Procurement Systems like Ariba, SciQuest & GHX cxml & Punch Out Microsoft Lync/Skype for Business user Branch Locations: KY (Reseller Sales), MO (ecommerce) Call One, Inc. 400 Imperial Blvd, Cape Canaveral, FL 32920

3 About Call One, Inc. (Continued) Microsoft Partner Gold Messaging Jabra Gold Partner UC & Contact Center Certified Plantronics UC Sales and Technical Certified Contact Center Sales and Technical Certified SMB Sales Specialist VXi Direct Distributor Logitech Platinum Partner Sennheiser Telecom Direct Distributor Cisco Registered Partner Konftel Premium Reseller Polycom Gold Partner Certified & Authorized to sell: SoundStation IP, Installed Voice, Infrastructure, Video, VoIP, Microsoft Endpoints, Federal Dedicated Government Division Customized online e-commerce Sites 24/7 Online Ordering Custom Reports Headset Repair & Trade-In Programs Lease Options Polycom Maintenance Plans Total Coverage Ship boxes daily

4 How we help Customers SMB, Large Enterprise, Government and Public Sector Organizations come to us when they need help selecting appropriate devices that are compatible/interoperable with their voice platform and unified communications & collaboration platforms. There are hundreds if not thousands of different devices, we help narrow their options so it s not overwhelming. Organizations have various employee types, applications and environments. They need help knowing which headset, desk phone, speakerphone, webcam, conferencecam, gateway, SBC, etc will work best so their employees increase adoption rates and work optimally with their Voice and UC platform. Organizations with Supplier Diversity initiatives/requirements come to us for help in reaching their objectives. Call One is a Nationally Certified Women s Business Enterprise (WBE) and Woman Owned Small Business (WOSB). Our broad product and service portfolio allows them to achieve results and satisfy requirements. Objectives may include: number of certified Supplier Diversity vendors, percentage of Supplier Diversity spend, specific dollar amount of spend through Supplier Diversity vendor.

5 How we help Customers Organizations who utilize EDI Spend Management and Procurement platforms like Ariba, GHX, Coupa, Sciquest, SAP, Peoplesoft and more come to Call One because we support how organizations do business. Customers come to us because they like having a dedicated Account Rep who knows what s going on with their business versus getting a different rep every time they call in. Call One provides a dedicated account team made up of an Account Executive, Customer Service Rep and Customer Service Support Rep who truly want to help. Businesses that require orders to ship same day come to Call One. 85% of all orders placed before 5pm ship the same day. 95% of all core product orders ship the same day from our warehouse with $3M worth of inventory or from one of over 200 partner sources. Contact Centers and Dispatch Centers come to us because they can count on our ability to provide them with the headsets, training-y s, headset cleaning kits, headset accessories (ear cushions, mic screens, voice tubes, clothing clips, etc), PC s, and other products they need PLUS, they know they can send their boxes of broken headsets into our facility for processing. Our team will sort through tangled mess of headsets and inform you what s in- and what s out-of-warranty. In-Warranty units are serviced at no charge, and you have options to trade-in or have out-of-warranty units processed for service.

6 How we help Customers The long and short of it is with over 300 best in class brands and over 100,000 products, solutions and services Call One can help SMB, Large Enterprise, Government and Public Sector organizations achieve their business objectives across the entire organization. Call One supplies and supports products you use everyday.

7 Call One, Inc. Timeline 1987 Started Call One with $2, st $1 Million Month 2004 Partner with Ariba, ClearOne 1 st $3 Million Month 2008 Entered Unified Communications space Only 4 brands: ACS, Unex, GN, Plantronics st $2 Million Month 2003 Partner with Polycom st $4 Million Month

8 Call One, Inc. Timeline Partner with Microsoft Hardware for Business and Logitech Call One moves to 100% Lync UC platform 2013 Authorized to sell Otterbox Owners purchase Hello Direct, Inc. via SCM Milestone: $50M+ in annual revenue 2015 Partner with AudioCodes, Sonus, Digium/ Asterik, HP, Lenovo, Samsung, Dell, Acer, Western Digital, Sophos, Speck, Intel, MakerBot, Fujitsu, Brother, Kemp Sold over 300 best in class brands st $5 Million Month 2014 Partner with GHX Partner with Belkin- Linksys 2016 Offering more services: Managed Print Services (MPS), Mobile Device Buy Back / Recycle Programs, Global Headset Deployments, more Polycom Services, IP Voice and Video Readiness Network Assessment, Wireless LAN Surveys and Installations, Cloud Services

9 Call One, Inc. Value Proposition for UC Deployments Knowledge Call One is one of the most knowledgeable when it comes to communications and collaboration devices. We can assist in selecting the right device based upon employee type, environment, application and platform. Whether it s for Microsoft, Cisco, Avaya, existing legacy systems or a hybrid (UC + Legacy mix), we can help Experience & Support 27+ years selling and supporting devices Pre and Post Sales Support Direct Relationships We believe and value the power of partnering and engaging the device manufacturer Together we can provide a higher level of support and service Extensive Communications and Collaboration Devices Portfolio Customers deploying Unified Communications & Collaboration platforms require multiple devices and hardware Call One provides and supports devices for: Open office work stations, private offices, Conference Rooms, Common Areas, Mobile employees, Home Agents, Commercial Drivers, Warehouses, Retail Spaces, etc Nationally Certified Women s Business Enterprise (WBE) and Woman Owned Small Business (WOSB) For customers who support or have Supplier Diversity programs Support EDI Spend Management/Purchasing/Procurement platforms in addition to selling customer the product, vendor s must be registered and be able to support how customer buys. Call One supports all major EDI platforms like Ariba, SciQuest, GHX, etc Customized microsites Call One can provide customized microsites/buy sites that showcase only approved products and negotiated corporate pricing 24/7 online catalog

10 Call One Solutions: Headsets, Telephones, Audio Conferencing Headsets for UC & Legacy Systems Wireless (DECT, Bluetooth, Multi-Connectivity), Corded, USB Call Center, Office, Home Agents, Mobile Workers Headset Repair/Trade-In Program Telephones for UC and Legacy Systems Analog, SIP, DECT, WiFi, USB, VoIP Call Center, Office, Hospitality, Home Agent Audio Conferencing for UC & Legacy Systems Analog, VoIP, USB, Bluetooth, NFC Personal, Desktop, Tabletop, Premium Corded & Wireless

11 Call One Solutions: Polycom Solutions, PC Peripherals Solutions by Workspace: Personal Small Huddle Collaborative Team Conference workspace for Distributed Workforce Executive Workspace using Video Collaboration in the boardroom Voice: Conference Phones, VoIP Desk Phones, Installed Audio, Microsoft Video: Mobile/Personal, Room, Collaboration Infrastructure, Microsoft Content: Content Sharing, Recording, Streaming & Content Management, Microsoft Services: Design, Deploy, Support, Optimize, Manage, Partner Services PC Peripherals Webcams Keyboards Mice Headsets and more!

12 Call One Solutions: Mobile Device Accessories, Partners with Microsoft Lync/Skype for Business System Integrators Mobile Phone and tablet Cases for Apple, Samsung, HTC, LG, Nokia, Motorola, Blackberry, Amazon Tablet keyboard covers, Wired & Wireless Keyboards and folios Call One is partnered with leading Microsoft System Integrators that offer Consulting, Infrastructure, Managed Services, Business Intelligence, Web Solutions, Cloud Services, Custom Applications, Mobile Solutions and More!

13 Call One Solutions: VoIP Gateways, SBC s, SBA s, Wireless Network VoIP Gateways, Session Border Controllers, Survival Branch Appliances Wireless Network Access Points, Controllers, WiFi Analytics, Network Management, Outdoor Mesh, Switches, Network Access Control, Policy Firewall, Intrusion Protection, VPN Services, Mobile Engagement

14 Call One Solutions: PC s, Laptops, Notebooks, Tablets, Displays, Printers, 3D Printers & Printer Accessories, Load Balancers, Servers, & Storage PC s, Laptops, Notebooks, Tablets, Displays: Acer, Dell, HP, Lenovo, LG, Samsung, Brother Printers, 3D Printers, Ink & Toner, Filament, and other printer accessories: HP, Xerox, Dell, Brother, Lexmark, MakerBot Load Balancers, Servers & Storage: Cisco, Dell, HP, Kemp, Lenovo, Samsung, Western Digital

15 Call One Solutions: Enterprise Cabling Solutions, Projectors, Digital Signage, Premise Hardware/Software, Cloud Software Enterprise Cabling Solutions: Electrical Wire and Cable, Electrical Supplies, Electronic Wire and Cable, Voice and Data Cable, Industrial Communication and Control Projectors, Digital Signage: Monitors, Projectors, Commercial Display Premise Hardware/Software, Cloud Software: Cisco, Dell, Microsoft, Sophos, Symantec

16 Call One Services Managed Print Services (MPS) Lenovo Services Mobile Device Buy Back/Recycle Programs Global Headset Deployments Polycom Services HDX or Group Series Installation SoundStructureImplementation RMX Implementation End User Training Onsite Surveys IP Voice and Video Readiness Network Assessment Wireless LAN Surveys and Installations Reseller and End User Training Headsets 101 Cloud Services

17 , Call One Partners