The future of managed business transformations. Kuno Brodersen, QualiWare

Transcription

1 The future of managed business transformations Kuno Brodersen, QualiWare 1

2 QualiWare worldwide 2

3 Analog age 3

4 Digital age 4

5 Post Digital age 5

6 Post Digital Age An additional layer changing the fabric of reality itself 6

7 Post Digital Age 7

8 Enterprise Design 8

9 Enterprise Design The Generated Business 9

10 Enterprise Design 10

11 The situation To stay competitive businesses need to react rapidly to market dynamics. Decision making and implementation of required transformations is made difficult by the complexity in business and the fact that for most people change is viewed negatively 11

12 How can we help? Coherency Consistency Consensus 12

13 The solution QualiWare enables positive change by providing tools, methods and services that ensures coherency, consensus and consistency, and we support the agile and innovative company in handling complex knowledge, maintained by multiple persons with different roles and backgrounds, in a continuous process. 13

14 Typical scenario User feedback EA/QA Team Project/Process owner Happy users Project model QualiWare Enterprise Publisher HTML Modelling standard QualiWare Repository Analysts, Consultants, Designers Document Manager XML SQL ERP 14

15 Corporate repository architecture Enterprise repository Initial data BU / Project 4 Repository BU / Project 3 Repository Updates and hyperlinks BU / Project 2 Repository BU / Project 1 Repository Analysts, Consultants, Designers etc. working on serverbased project repository Check-out Check-in Remote Personal repository Offline work 15

16 10+ mill USD annual savings in maintenance fee by discontinuing more than 500 applications Using QualiWare s technology, literally thousands of customers from private as well as public sectors have reported improvements like the above. 16

17 Reduction in training lead time from 30 to 3 days when introducing an employee to a new work area Using QualiWare s technology, literally thousands of customers from private as well as public sectors have reported improvements like the above. 17

18 More than 200 external audit days per year resulting in just two findings a 90% decrease in findings compared to the previous management system Using QualiWare s technology, literally thousands of customers from private as well as public sectors have reported improvements like the above. 18

19 An increase in relevant employee process improvement suggestions from average 50 per year to 1100 per year Using QualiWare s technology, literally thousands of customers from private as well as public sectors have reported improvements like the above. 19

20 QualiWare productline 20

21 QualiWare EA Framework 21

22 Customer Journey Map 22

23 Business Outcomes & Metrics to apply to the future Customer Journey Map 23

24 Business Capabilities required for the future state Customer Journey Map Core Capabilities with Importance & Maturity indication 24

25 Strategic Roadmap 25

26 BPM Core processes breaks down to sub processes and are visualized by workflow diagrams 26

27 Business outcomes Business Capabilities Aplication Portfolio Mgmt. 27

28 Predefined reports, matrices and analyses 28

29 Digital Factory Product architecture 29

30 SCOR 30

31 Web based publishing and collaboration 31

32 Individualized and role specific web access. Knowledge content shared and maintained across the entire enterprise. - All employees engaged and motivated. - Updates and changes communicated across enterprise Access and roles controlled by Active Directory 32

33 Model presentation 33

34 Collaboration 34

35 Compliance & Improvements 35

36 Monitor, social analytics 36

37 Consistency Governance workflows Ownership Approvals Escalations, SLA, quality control Role-based user interface 37

38 38

39 A 1.5 million USD reduction per year in direct operating costs of the management system Using QualiWare s technology, literally thousands of customers from private as well as public sectors have reported improvements like the above. 39

40 Reduction in training lead time from 30 to 3 days when introducing an employee to a new work area Using QualiWare s technology, literally thousands of customers from private as well as public sectors have reported improvements like the above. 40

41 A 50 % reduction in people required to manage process and procedure documentation Using QualiWare s technology, literally thousands of customers from private as well as public sectors have reported improvements like the above. 41

42 An 85% reduction in written text compared to the previous management system Using QualiWare s technology, literally thousands of customers from private as well as public sectors have reported improvements like the above. 42

43 One Operational Management System maintained in one repository containing 18 different quality certificates in multiple languages Using QualiWare s technology, literally thousands of customers from private as well as public sectors have reported improvements like the above. 43

44 More than 200 external audit days per year resulting in just two findings a 90% decrease in findings compared to the previous management system Using QualiWare s technology, literally thousands of customers from private as well as public sectors have reported improvements like the above. 44

45 A five-fold increase in the number of web-hits in the management system Using QualiWare s technology, literally thousands of customers from private as well as public sectors have reported improvements like the above. 45

46 An increase in relevant employee process improvement suggestions from average 50 per year to 1100 per year Using QualiWare s technology, literally thousands of customers from private as well as public sectors have reported improvements like the above. 46

47 10+ mill USD annual savings in maintenance fee by discontinuing more than 500 applications Using QualiWare s technology, literally thousands of customers from private as well as public sectors have reported improvements like the above. 47