2012 ACC/TSA Security Capabilities Day

Transcription

1 2012 ACC/TSA Security Capabilities Day Security Technology Integrated Program Update Jason Hull Program Manager, Security Technology Integrated Program July 17, 2012

2 Security Technology Integrated Program STIP connects TSE at checkpoint and checked baggage locations to a central enterprise manager (the STIP EM) and results in substantial improvements in information sharing, security agility, and operational efficiency for TSA. Improve Information Sharing and Management STIP collects and disseminates critical data related to TSE, improving situational awareness and risk-based decision making processes. Improve Security Agility STIP enhances TSA s ability to respond to emerging threats by establishing an environment where the equipment responds dynamically. Increase Operational Efficiency STIP enables TSA to remotely monitor, diagnose, troubleshoot, and manage TSE, allowing TSA to address equipment issues, prevent failures, and reduce the need for on-site visits. Enterprise Management Configuration Management Resource Management Equipment Maintenance STIP Capabilities Automation of Data Collection Automated Reports and Dashboards Provide Holistic View of Equipment Performance Accurate Verification and Tracking of Configuration Settings for Threat Image Projection (TIP) Automated TIP Library Management Automated Equipment Tracking Transportation Security Equipment (TSE) and TSO Performance Tracking Slide 14

3 Maintenance Ticketing Application STIP s Maintenance Ticketing Application (MTA) streamlines TSE maintenance through more efficient technological and procedural methods, and will serve as TSA s single source of TSE maintenance and issue tracking. The accompanying remote monitoring and maintenance (RMM) capability works in conjunction with MTA to enable increases in operational availability through early error identification and remote maintenance. Benefits of MTA and RMM Upcoming OT&E Effort Proactive maintenance Remote diagnostics for TSE maintenance issues Automated data collection, allowing more time for screening activity Reduced mean TSE downtime Near real-time reporting of TSE performance Up-to-date asset and resource allocations information View of equipment location and operational status 180-day Operational Test & Evaluation (OT&E) effort conducted on TSE across 9 airports Scheduled to commence in late FY12 Will include one maintenance service provider (MSP)-Siemensand plans to initiate integration efforts with other MSPs in the future Smiths ATU, Smiths 500DT ETD, and MDI Itemiser 2 machines will be utilized for the effort Automating ticketing and remote issue resolution through RMM/MTA: TSE automatically notifies the MTA of maintenance issue. This often occurs before airport personnel recognize the issue. MTA generates and sends ticket and to the maintenance service provider (MSP). MSP calls airport to troubleshoot issue. If issue is unresolved, a remote session is scheduled and conducted. If the remote session is successful, TSE is placed back into operation. If not, an FST is dispatched to airport. Slide 15

4 Infrastructure Gaps Limit TSE Connectivity Current infrastructure gaps in checkpoint and baggage areas reduce connectivity for STIP-enabled TSE and prevent TSA from realizing the full benefits of STIP. Efforts to remediate gaps to enable full STIP connectivity are ongoing. g Background and Current State Site surveys conducted by STIP during FY11Q3-FY12Q2 identified and documented infrastructure gaps in checkpoint and checked baggage areas Gaps include: Lack of horizontal cabling, insufficient port capacity, and lack of accessible floor jacks located near required TSE. PSP s Checkpoint Redesign Project has remediated many identified infrastructure gaps at checkpoint locations, with airport projects ongoing. Gap Remediation Working in conjunction with the Office of Information Technology (OIT), STIP will execute a project to close identified gaps and ensure adequate LAN/WAN infrastructure to support STIP connectivity. Infrastructure gaps will also be remediated through ongoing checkpoint and checked baggage redesign projects. The Checkpoint Design Guide (CDS) and Planning Guidelines and Design Standards (PGDS) version 4.1 for Checked Baggage Inspection Systems ensure that construction meets TSA standards, enabling connectivity for STIP enabled checkpoint and baggage TSE. Slide 16

5 Questions Slide 17