Child Welfare Digital Services Sprint Review Presentation

Transcription

1 Child Welfare Digital Services Sprint Review Presentation Implementation Team Sprint #44 Iteration 4.2 Sprint Dates: 9/7/17 to 9/20/17 CWDS / Child Welfare Digital Services

2 Agenda Implementation: The Big Picture Sprint Goal Overall Sprint Status Neat stuff Impediments Team Metrics Decisions Logged What s Next Questions

3 An Overview: The Big Picture

4 Implementation Core Areas: The big picture IMPLEMENTATION ORGANIZATIONAL CHANGE MANAGEMENT (OCM) TRAINING Foundational Components Org Pre-Kickoff and Kickoff Org Implementation Schedule As-Is Process Models To-Be Process Models Training Curriculum Training Materials Go Live Readiness Checklist Gap Analysis / Impact Matrix User Manuals (Job Aids) Cutover Checklist Change Readiness Plan TTT Materials Statewide Readiness Dashboard OCM Training Go Live Support Plan Contingency Plan Key Activities Provide Org Imp Support (pre & post Go Live)* Provide Support to Imp. Leads* Prepare Training Logistics and Schedule TTT Facilities* Deliver & Evaluate TTT* Highlights Refined Scaled Implementation Delivery documentation Supporting Intake and CALS Suporting Intake and CALS *This work is planned and tracked in Orgspecific MS Project Schedules

5 Additional Implementation Areas: The big picture PRE PLANNING RELEASE PREPARATION SANDBOX & MISC. Foundational Components Org Implementation Team Contacts Statewide Rollout Plan Identify Technical Readiness Items Identify Data Readiness Items Preview Env. / Sandbox Job Aids Preview Env. / Sandbox Scenarios Identify Interface and/or External System Readiness Items Key Activities Bi-Weekly Implementation Calls Provide Intake QA Support Facilitate Intake Core County Calls Highlights Monitoring Digital Service progress for potential release dates Tracking potential technical readiness, interface and external system items Monitoring Sandbox preparations and readiness

6 Sprint Goal Present Scaled Implementation Delivery (SID previously known as Implementation as a Service) to the Executive Leadership Team Continuous development of specialized OCM and Training work products Emotional Intelligence training Develop storyboards for web-based training modules Update training video Further develop the Implementation Lead toolkit Continuous development of OCM and Training standard materials Assess team time spent in meetings Emotional Intelligence training

7 This Sprint

8 What we accomplished this sprint Intake Imp. IMPLEMENTATION OCM TRAINING PRE PLANNING RELEASE PREPARATION SANDBOX & MISC Foundational Components IMP Toolkit COMMS Toolit Org Pre-Kickoff and Kickoff Org Imp Schedule Go Live Readiness Checklist Cutover Checklist Statewide Readiness Dashboard As-Is Process Models To-Be Process Models Gap Analysis / Impact Matrix Change Readiness Plan OCM Training Training Curriculum Training Materials User Manuals (Job Aids) TTT Materials Org Imp. Team Contacts Statewide Rollout Plan Identify Technical Readiness Items Identify Data Readiness Items Identify Interface and/or External System Readiness Items Preview / Sandbox Job Aid Preview / Sandbox Scenarios Go Live Support Plan Contingency Plan Key Activities Provide Org Imp Support (pre & post Go Live) Provide Support to Imp. Leads Prepare Training Logistics / Facilities Deliver & Evaluate TTT Bi-Weekly Implementation Calls Intake QA Support Weekly Intake County Calls TEMPLATE READY IN PROCESS COMPLETED

9 What we accomplished this sprint CALS Imp IMPLEMENTATION OCM TRAINING PRE PLANNING RELEASE PREPARATION SANDBOX & MISC Foundational Components IMP Toolkit COMMS Toolit Org Pre-Kickoff and Kickoff Org Imp Schedule Go Live Readiness Checklist Cutover Checklist Statewide Readiness Dashboard As-Is Process Models To-Be Process Models Gap Analysis / Impact Matrix Change Readiness Plan OCM Training Training Curriculum Training Materials User Manuals (Job Aids) TTT Materials Org Imp. Team Contacts Statewide Rollout Plan Identify Technical Readiness Items Identify Data Readiness Items Identify Interface and/or External System Readiness Items Preview / Sandbox Job Aid Preview / Sandbox Scenarios Go Live Support Plan Contingency Plan Key Activities Provide Org Imp Support (pre & post Go Live) Provide Support to Imp. Leads Prepare Training Logistics / Facilities Deliver & Evaluate TTT Bi-Weekly Implementation Calls CALS QA Support TEMPLATE READY IN PROCESS COMPLETED

10 Neat Stuff Assessing meetings using data! Tagging meeting notes to make them easier to categorize and search SID Training videos Multiple PowerPoint templates and presentations using iconography, simple & concise messaging, and SmartArt Meeting with other DSs and revisiting IMP support for teams On-site presence in LA driving discussions and communication Emotional Intelligence research Exploring ways to minimize impacts of the transition from CWS/CMS to CWS-NS

11 Impediments Implementation Team, Sprint #44, 9/20/2017 Team Influence Sprint 43 Team Influence Sprint 44 Team Control Team Control Organizational Release dates for MVPs to the entire State Organizational Release dates for MVPs to the entire State High Impact Medium Impact Low Impact 11

12 Implementation Team Sprint Metrics Sprint Metrics Sprint #42 Sprint #43 Sprint #44 Planned Backlog Items (stories/pts) 33 / / / 75 Completed Backlog Items (stories/pts) 33 / / / 75 % Completed 100% 100% 100% Stretch Stories (stories/pts) 0 / 0 1 / 1 0 / 0 Drive-By work (stories/pts) 0 / 0 0 / 0 0 / 0 % Completed (including unplanned) 100% 100% 100% Sprint Velocity (The actual completed + stretch + drive-by) Average Velocity over 3 sprints # of Decisions Logged # of Chores

13 Decisions Logged Santa Cruz will not be participating as an Intake Core County confirmation received on 9/1/2017 Santa Cruz will be a participating county in the rollout of Intake functionality, the Implementation team will have to add the county in when drafting a statewide rollout schedule

14 What s Next Presentation of Scaled Implementation Delivery (SID) to the Executive Leadership Team Continuing work on Implementation, OCM, and Training tools and work products Finalizing current drafts of the Implementation and Communications Toolkits Draft the connectivity / user access approach and confirm with the project

15 Questions? 15