payment platforms that can service payment requirements globally, across the enterprise in a cost effective and flexible manner.

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1 FINACLE PAYMENTS

2 An advanced enterprise payments services hub to modernize your business Financial institutions are constantly challenged to keep up with the changes happening in the payments. Changing customer preferences, regulatory reforms, alternate payment methods and other industry initiatives create multiple challenges for banks and other financial institutions. To succeed in a fiercely competitive market, financial institutions need to streamline payment operations to serve their target markets in a costeffective manner. They have to be agile to adopt changes rapidly and introduce innovations faster. Above all, they should have a customer-centric approach to enhance the engagement experience across all touch points. However, most of the financial institutions are still saddled with siloed payment modules leading to sub-optimal processes, higher costs and extended time to market issues. Rigid systems designs, ageing technology, legacy applications and limited innovations are stifling them in their quest to deliver quality service. In today s business scenario, it s vital for financial institutions to adopt centralized payment platforms that can service payment requirements globally, across the enterprise in a cost effective and flexible manner. Finacle Payments Finacle Payments is an advanced enterprise payments services hub to modernize your business. The solution manages end-to-end payments lifecycle and processes payments regardless of payment instruments, originating channels, hosting modules and payment networks. The SWIFT certified solution is designed leveraging ISO standards to deliver seamless interoperability across various global and local payment networks. The solution is SWIFT gpi ready which further enhances adoption of the new standard in global payments, vastly improving the speed, transparency and frictionless crossborder payments experience. The solution s multi-entity capabilities empower financial institutions to centralize payments across local and international subsidiaries to gain unrivalled business efficiencies. The solution also enables them to offer white labeled payment services to other financial institutions to increase revenue and improve profitability. The componentized and parameterization driven design helps to accelerate payment innovations and manage changes brought about by regulatory initiatives. Finacle Payments empower financial institutions to deliver superior customer experience by offering value added services and tailored payment offerings based on specific requirements. The solution enables financial institutions to design and manage workflows to optimize processes to gain higher operational efficiencies. It offers multicurrency, multi-product, multi-entity and multi-time zone capabilities to centralize payments operations across geographies and source third party payments business to achieve a differentiated cost-curve and revenue model. This centralized solution provides real-time visibility and enhanced control to manage risk and liquidity. Service Oriented Architecture (SOA), adherence to industry standards and a robust integration platform ensures seamless integration with other banking and customer applications. With Finacle Payments, financial institutions can progressively migrate from siloed payment modules to a centralized payment hub.

3 Functional architecture Fi nacle Paym ents Origina ting Sour ce Branch Internet Mobile SWIFT ATM Corporate Channels Others Finacle Integration Platform Credit Transfer Collections Validations FX Processing Payment Application Archiving Reporting Mandate Maintenanc e Transfer Request Collection Request Enrichm ents Payment Repair Payment Schem e Message Staging 24/7 Standing Orders Re tail Pa ym entcore Se rvices Returns Recalls Compliance Check Network Directory Integration Framework Single Sign-On Non-sufficient Funds Mgmt. Low Value Payments Master Data La ye r Infr astruc ture Layer Payment Products Correspondent Bank Payment Warehouse File Management Produc t Layer SWIFT Exception & Investigation Domestic & Cross Border High Value Payments Matching &Recon. Customer Payment Profile Originating Sources Debit Auth. Request Contests Intelligent Routing Suspense Processing Originator Directory Corpor ate Dishonor s Accounting Postings Charge Application Limit Br each Handling Fees and Charges Dashboards Grouping & Audit Ungrouping Template Management Positive Pay Notification s Non-sufficient Funds Mgmt. Response Managemen t File Format Definition Finacle Integration Platform Financ ia lmessaging Exchange Network Paym ent Schemes SWIFT Cross Border RTGS Local RTGS SEPA ACH Others Finacle Integration Platform Appl ications Treasur y Capital Market Trade Finance Securities Loans General Ledger Cards Others

4 Key functional modules Domestic payments High value payment processing module offers support for processing high value domestic payments covering inward and outward credit transfers and direct debits. Solution supports SWIFT, RTGS payment systems such as CHIPS, FEDWIRE, CHAPS, TARGET2, NG-RTGS and other local payment schemes through product configuration. Low value payment processing module provides support for processing bulk payments covering inward and outward credit transfers and collections. Solution supports Automated Clearing Houses (ACH) systems such as SEPA, NACHA, BACS, NACH and other local payment schemes through product configuration. Likewise, the solution also supports low value real-time and near real-time payment systems such as NEFT, FPS and GIRO. International payments This module offers support for international payments in foreign and domestic currencies on payment networks such as SWIFT, NACHA, SEPA and TARGET2. It offers the infrastructure to maintain the correspondent banking relationship in terms of Nostro/Vostro accounts maintenance, charging agreement setups and routing agent bank maintenance. Exception and investigation management The module offers out-of-the-box support for SWIFT exception and investigation services, based on ISO XML messaging standards. Key services include: Request for cancellation Request for modification Unable to apply Claims non-receipt Compliance management This module provides support for antimoney laundering (AML), OFAC and blacklist checks. The response handling is automated and payment transactions with compliance failure are marked into unified suspense processing queue for appropriate actions by business operations. Payment products This module provides the infrastructure to configure and bundle product offerings for both corporate as well as retail customers. Banks can create multiple payment products and align them to specific customer accounts or group of accounts. Parameters like preferred and allowed networks, subscription to payment services, daily transaction and exposure limits, file formats per corporate customer, etc. can be configured in this module. Suspense management The module facilitates suspense processing for transactions with exceptions, failed validations and screening requirements. It offers a single window control to users to effectively manage such transaction through multi-level referral and queue management capabilities. Mandate management The module offers extensive capabilities of mandate management electronically and manually. This includes mandate creation, modifications and deletion. It also provides an add-on facility to setup standing orders based on customer instructions.

5 Finacle Payments is an advanced enterprise payments services hub to modernize your business. The SWIFT certified solution is designed leveraging ISO standards to deliver seamless interoperability across various global and local payment networks. The solution is SWIFT gpi ready which further enhances adoption of the new standard in global payments, vastly improving the speed, transparency and frictionless cross-border payments experience.

6 Key infrastructure modules Componentized structure: Finacle Payments is designed in a componentized manner to deliver future-proof and robust payment architecture. The fundamental construct of the solution include: Inward manager: Acts as a frontend gateway to receive message instructions or payment files. It stores the messages in the as-is format, de-bulks, parses, validates and forwards the inward instructions to the central payment processing engine. Central payment processing engine: Payments instructions received are first converted in the ISO format. Then, the solution performs the core business processing that includes business validations, enrichments, compliance checks, authorizations, matching, warehousing, fees and charges handling, balance check, accounting and derivation of payment chain and payment network through intelligent routing. Outward manager: Generates outward messages by converting the messages from ISO format into external format based on the payment network identified. It is also responsible for bulking/grouping and transmission of instructions over a queue or directory through Finacle Integration Platform Since the messaging component is isolated from the core business processing, any change in the messaging standards would require updates only in the message structure. This ensures that financial institutions can adopt to emerging standards rapidly without altering their core business processes. File management The module provides the facility to maintain customer specific multiple file formats for corporate customers. It automatically identifies the file format and does the necessary parsing and validations. It also gives a unified view of all files and payments and monitors the status of all the payment files uploaded and the payment orders created. Template management This module offers support to configure templates for payment messages or files in any format. It provides the flexibility to rapidly configure templates to support new payment schemes and allows quick message upgrades. Network directory infrastructure Finacle Payments provides the infrastructure to manage the network directories for different payment schemes. The system does the online network directory validations and enrichments to improve Straight Through Processing (STP). It allows multiple directories per payment scheme and supports both incremental and full upload of the network directory file. Finacle integration platform Finacle Payments comes with the Finacle Integration Platform (FIP) as the middleware component, which acts as a gateway for external systems to exchange data. The external applications can invoke Finacle business services in FIP through WebSphere JMS, Native MQ Series, TIBCO, SOAP/HTTP or TCP/IP based end points. User dashboards This module acts as an effective tool for floor management, status monitoring and real-time inquiries on payment operations across the enterprise. It enables users to define their own dashboards with pre-defined templates. The data can be represented in a graphical manner to give an easy-to-understand picture of critical business operations. Solution also offers integrated reporting capabilities to generate predefined and user defined reports.

7 Business benefits Enhanced operational efficiency Finacle Payments provides an enterprisewide payments engine with multientity, multi-currency, multi-country, multi-host, multi-channel and multitime zone capabilities to centralize the payments operations across the organization. This brings down the operational costs and offers reduced time to compliance, better control, transparency and visibility. The solution delivers Straight Through Processing (STP) to lower manual intervention and increase operational efficiency. The Service Oriented Architecture (SOA) enables users to design and manage workflows to optimize business processes. Features like dashboard, widgets and a process driven screen-flow enhances the user experience and productivity. Superior agility The solution empowers financial institutions with agility to respond to rapid changes and accelerate innovation. Component and parameterization based solution design helps to accelerate innovation execution. The glocal platform offers pre-built best practices and products to bring global innovations to the local markets. Futuristic design The SOA based solution is designed with ISO data standards to adapt to emerging payment networks. This highly scalable solution empowers financial situations to manage growing payment volumes confidently and even allows in-sourcing of third party payment transactions to create an additional revenue stream. Differentiated customer service Finacle Payments empowers financial institutions to offer tailored payment services to various customer segments with relationship-based pricing, configurable access control and rule-based process flows. It offers value added services like remittance advice handling and reconciliation services. The solution also offers transparency in payment processing through effective audit logging, alerts and notifications.

8 About Infosys Finacle Finacle is the industry-leading digital banking solution suite from EdgeVerve Systems, a wholly owned product subsidiary of Infosys. Finacle helps traditional and emerging financial institutions drive truly digital transformation to achieve frictionless customer experiences, larger ecosystem play, insights driven interactions and ubiquitous automation. Today, banks in over 100 countries rely on Finacle to service more than a billion consumers and 1.3 billion accounts. Finacle solutions address the core banking, omnichannel banking, payments, treasury, origination, liquidity management, Islamic banking, wealth management, analytics, artificial intelligence, and blockchain requirements of financial institutions to drive business excellence. An assessment of the top 1250 banks in the world reveals that institutions powered by the Finacle Core Banking solution, on average, enjoy 7.2% points lower costs-to-income ratio than others. For more information, contact finacle@edgeverve.com EdgeVerve Systems Limited, a wholly owned subsidiary of Infosys, Bangalore, India. All Rights Reserved. This documentation is the sole property of EdgeVerve Systems Limited ( EdgeVerve ). EdgeVerve believes the information in this document or page is accurate as of its publication date; such information is subject to change without notice. EdgeVerve acknowledges the proprietary rights of other companies to the trademarks, product names and such other intellectual property rights mentioned in this document. This document is not for general distribution and is meant for use solely by the person or entity that it has been specifically issued to and can be used for the sole purpose it is intended to be used for as communicated by EdgeVerve in writing. Except as expressly permitted by EdgeVerve in writing, neither this documentation nor any part of it may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, printing, photocopying, recording or otherwise, without the prior written permission of EdgeVerve and/ or any named intellectual property rights holders under this document.