Abbreviations Foreword Author s Note. PART I Key Principles, Processes and Methodologies 1. 1 Introduction to Project Management Techniques 3

Transcription

1 Contents Abbreviations Foreword Author s Note PART I Key Principles, Processes and Methodologies 1 1 Introduction to Project Management Techniques 3 1. What is a Project? 5 2. Types of Projects 6 3. What is Project Management? Different Types of Management Role of the Project Sponsor Role of the Project Manager Role of the Project Steering Board Project Success 20 2 Project Lifecycle What is a Project Lifecycle? Project Lifecycle (4 Phases) What is a Project Phase? Level of Effort Level of Influence vs. Cost of Changes (Front-End Importance) Product Lifecycle (10 Phases) Project Lifecycle Costing Project Lifecycle Contracts 35 COPYRIGHTED MATERIAL xiii xv xvii

2 vi CONTENTS 3 Project Management Process Summary of the Management Process What is a Process? Eastonian Process Fayol s Management Process Project Management Process 41 4 Project Methodology What is a Project Methodology Systems Approach? Project Methodology Systems Approach Initiation Process Initiate the Phase Planning Process Plan the Phase Execution Process Execute the Phase Closing Process Close the Phase Extent of Corporate and Project Responsibility 51 5 Project Stakeholder Management Who is a Project Stakeholder? Project Stakeholders vs. Project Lifecycle Identify Stakeholders and Interested Parties 57 6 Project Selection Project Selection Models Numeric Models Payback Period Return on Investment (ROI) Discounted Cash Flow (DCF) Net Present Value (NPV) Internal Rate of Return (IRR) Net Present Value (NPV) Using Variable Interest Rates Scoring Models Cost Breakeven Analysis Project Lifecycle Cash Flow 81 PART II Content and Processes 83 7 Corporate Strategy Phases Corporate Strategy Phases vs. Project Lifecycle Corporate Vision 87

3 CONTENTS vii 3. Corporate Values (Governance) Corporate Requirements Business Case 93 8 Project Feasibility Phase Feasibility Phase vs. Project Lifecycle Project Feasibility Study Project Charter Define the Client s Corporate Requirements Internal Project Constraints Internal Operational Constraints External Constraints Project Definition Phase Project Definition Phase vs. Project Lifecycle What is a Project Design? Project Design Process Project Design Philosophy Model Testing Prototypes Computer Simulation Operational Configuration Project Execution Phase Project Execution Phase vs. Project Lifecycle What is Project Execution? Project Build-Method Project Execution Strategy Project Commissioning and Handover Phase Project Commissioning and Handover Phase vs. Project Lifecycle What is Project Commissioning? Receive the Deliverables Verify the Scope of Work Test and Commission the Project Handover Process Terminate the Project Project Closeout Closeout Report Questionnaire 138

4 viii CONTENTS 12 Operational Phases Operation Phases vs. Project Lifecycle What are the Operational Phases? Operational Start-Up Phase Project Upgrade Phase Project Disposal Phase 146 PART III Content, Tools and Techniques Project Plan Project Plan (Flow Chart) Project Plan (Spiral) Trade-Offs Closing Comments Project Scope Management What is Scope Management? Project Scope Management vs. Project Lifecycle Scope Definition Scope Change Control Scope Verification and Validation Work Breakdown Structure (WBS) What is the Work Breakdown Structure (WBS)? Product Breakdown Structure (PBS) Work Breakdown Structure (WBS) Methods of Subdivision Numbering System WBS Templates PBS, WBS, CBS, OBS Interface Spreadsheet Presentation Project Time Management Project Management Plan Definition of an Activity WBS Activity List Calendar (Work Pattern) Estimating an Activity s Duration Time Trade-Off with other Knowledge Areas 196

5 CONTENTS ix 17 Critical Path Method (CPM) What is the Critical Path Method (CPM)? Network Diagram Activity Logic Tabular Reports Critical Path Method Steps Forward Pass Backward Pass Activity Float Gantt Charts What is a Gantt Chart? How to Draw a Simple Gantt Chart Tabular Reports Activity Float Select and Sort Functions Hammock Activities Events, Key Dates, Milestones and Deadlines Rolling Horizon Gantt Chart Revised Gantt Chart Project Procurement Management What is Project Procurement Planning? Project Procurement Process Just-In-Time Procurement Schedule Procurement Expediting Project Resource Management How to Draw the Resource Histogram Resource Loading Resource Smoothing Time-Limited Resource Scheduling Resource-Limited Resource Scheduling How to Increase the Project s Resources How to Reduce the Project s Resources Project Cost Management What is Project Cost Management? Estimating Continuum Top-Down and Bottom-Up Estimating 251

6 x CONTENTS 4. Estimating Costs Establishing Budgets Budget Format Cost Trade-Off with other Knowledge Areas Project Cash Flow What is a Project Cash Flow Statement? Project Cash Flow Example Cash Flow Timing Project Cash Flow Example Project Cash Flow Example Invoicing Cost-to-Complete How to Draw an Expense S Curve (PV, Planned Value) Project Cash Flow Response Performance Bonds and Retention Benefits of Using Project Cash Flow Project Control Project Control Cycle Monitor Progress (Data Capture) Problem Solving Decision-Making How to Apply Project Control Acceleration Crashing Steps Time Cost Trade-Off Theory Acceleration (Crash) Cost Priority Table Earned Value The Need for Earned Value Earned Value Earned Value Table Project Control Client s View of Earned Value Earned Value Reporting Project Quality Management What is Project Quality Management? Quality Planning 317

7 CONTENTS xi 3. Quality Assurance Plan Quality Control Plan Continuous Improvement Quality Trade-Off with other Knowledge Areas Project Risk Management What is Risk Management? Risk Management vs. Project Lifecycle Risk Identification Risk Quantification Risk Response Contracting Response to an Opportunity Risk Control Project Communication Management What is Project Communication? Communication Plan Project Meetings Project Reporting Document Control Communication Trade-Off with other Knowledge Areas Project Leadership What is Project Leadership? Situational Leadership Leadership Traits Leadership Power (Responsibility Authority Gap) Action Centred Leadership Decision-Making Continuum Herzberg s Motivation and Hygiene Factors Maslow s Hierarchy of Needs Conflict Delegation Project Teams What is a Project Team? Team Charter Team Development Phases 377

8 xii CONTENTS 4. Team Building Techniques Levels of Team Building Why Companies Use Project Teams Benefits of Using Project Teams Project Organization Structure What is a Project Organization Structure? Functional Organization Structures Matrix Organization Structure Pure Project Organization Structure 390 Glossary 393 Index 403