My Role and Background

Transcription

1 Provider #: K054 VS02: 60 Sites, 50 Miles and 5 Key Lessons Learned How One School District Made the Move to IP Video Surveillance Brian Johnson Escambia County School District April 10, 2013 My Role and Background Network Systems Analyst with 17 years experience in the IT field Project manager and designer for the school district s 60-site CCTV system 1

2 Learning Objectives 1. Assess whether it makes sense for your organization to transfer responsibility for IP video surveillance to your IT department to maximize budgets and operational efficiencies 2. Identify the system requirements needed to standardize on a single video surveillance solution across multiple remote sites and for non-technical users 3. Establish protocols for immediate live viewing into a facility for remote patrols or active shooter scenarios working with local law enforcement Escambia County At-a-Glance Entire district is sqmi (1,715 km²) County is 50+ miles top to bottom ECSD is one of the largest employers in the county, with 5,500 employees Educates more than 45,000 students annually 2

3 What Initiated the Project Constant calls from schools for support on a wide range of systems No video evidence of incidents in schools where CCTV existed Rising costs county-wide for maintenance of multiple video systems Schools purchasing budgets would dry up, leaving school district with responsibility for maintenance of poorly installed, consumer-grade systems The Challenge: Existing Surveillance Installation (2007) 10 different video surveillance systems 8 different manufacturers Poor system installations NO centralized system management NO servicing or costly service contracts NO oversight MANY SEPARATE ELEMENTS LEADING TO COSTS & INEFFICIENCIES 3

4 NO INDUSTRY STANDARDS OR OVERSIGHT Each school contracted their own CCTV system and installation. The Vision: What We Wanted In a New System (2007) 1 unified surveillance system 1 manufacturer Hybrid support Reliable system installation Cross-platform, web interface Centralized system management, servicing and oversight IDEAL SURVEILLANCE SYSTEM 4

5 Project Success Metrics Standardization of infrastructure and hardware Ease-of-use for staff, cross-platform Complete design of each school/center system Law enforcement relationship and requirements Clear ownership within the organization Purchasing and budget considerations Standardization of Infrastructure and Hardware Use existing infrastructure Only use CAT 5E or better infrastructure to new locations Use existing cameras Deploy a truly hybrid system able to support a large number of IP camera makes/models Standardize on an evidence retention policy 5

6 Standardization: Bandwidth Limitations and Requirements Limitations: Local school resources ( local band-width ) Access of video from wireless devices Requirements: Optimized video compression Bandwidth throttling Video preview thumbnails to reduce streaming requirements Ease-of-Use for all Staff and Partners System had to be easy to use for all technical levels Principals Deans Administration Secretaries Law Enforcement Video tutorials an important component of training 6

7 Required Cross-Platform Support System had to be cross platform capable Web client preferred to minimize support and maintenance Complete Design of each School/Center System Establish a relationship with a designer in your area to design the system and address all concerns with the install Designer should be part of the install to include submittals and final inspections 7

8 Single Line Details 8

9 Law Enforcement Relationships and Requirements Establish a relationship with local law enforcement agencies Cloud access is a must for law enforcement Establish protocol for navigating the system and training of staff Establish protocol for active shooter scenario and remote command centers 9

10 Access to system from police cruiser county-wide on 3G or 4G service. Dispatch can monitor any situation within the district and advise patrol prior to being on scene. Access from Mobile Command Centers for Major Incidents or Active Shooter 10

11 Ownership within the Organization All key stakeholders within the organization must be committed to all facets of the project, including the importance of: Deploying an enterprise solution Selecting non consumer-grade equipment Inclusion of schools in design process to encourage a sense of ownership 11

12 Purchasing and Budget Considerations Government agencies need for RFP (maximize your State s length of contract) Leverage any LOST (local option sales tax) in your community Facilities project must incorporate systems when budget is available (continual growth) ECSD Video Surveillance Today Hybrid support 1 unified surveillance system Reliable system installation Cross-platform, web interface 1 manufacturer moving forward Mobile access Centralized system management, servicing and oversight Emergency services access EFFICIENT, RELIABLE & EASY TO USE 12

13 Five Key Lessons Learned 1) Name your cameras with care 2) Use one vendor for installation 3) Select your manufacturer carefully 4) Be mindful of procurement processes 5) Plan for law enforcement integration Five Key Lessons Learned #1 Camera Naming Convention Adopt a standard camera naming convention from Day 1 to ensure ease-of-use Particularly important for outside agencies and upper level administration 13

14 Five Key Lessons Learned #1 Camera Naming Convention Bad Naming Practice Five Key Lessons Learned #1 Camera Naming Convention Good Naming Practice 14

15 Five Key Lessons Learned #2 Use One Vendor for Installation Structure and Cabling Contractor One Provider Only for Cabling and System Installation System Integrator Five Key Lessons Learned #3 Select Your Manufacturer Carefully Pick a manufacturer that has a long-term commitment to its technology, compatibility and integrations Hybrid Analog/IP Video Support All IP Video, Webbased Software Cloud, Mobile Apps, Analytics 15

16 Five Key Lessons Learned #4 Procurement Processes Camera purchasing procurement processes should not force large camera orders to save a few dollars Five Key Lessons Learned #5 Law Enforcement Integration Design your system from the start to ensure easy access for authorized outside agencies Integration with law enforcement will result in huge paybacks Builds community confidence Parents recognize value of their investment, knowing that their children are safe 16

17 AIA Provider Statement Reed Construction Data is a Registered Provider with The American Institute of Architects Continuing Education Systems (AIA/CES). Credit(s) earned on completion of this program will be reported to AIA/CESfor AIA members. Certificates of Completion for both AIA members and non-aia members are available upon request. This program is registered with AIA/CESfor continuing professional education. As such, it does not include content that may be deemed or construed to be an approval or endorsement by the AIA of any material of construction or any method or manner of handling, using, distributing, or dealing in any material or product. Questions related to specific materials, methods, and services will be addressed at the conclusion of this presentation. Questions & Answers 17

18 Contact Information Brian Johnson Escambia County School District Network Systems Analyst (850)