Strategische transformatie in de zorg door slim gebruik van data!

Transcription

1 Digital business Solutions Strategische transformatie in de zorg door slim gebruik van data! Jessica Constantinidis Client Digital Pursuit Lead Europe

2 Digital disruption The 4 th Industrial Revolution trends that will impact enterprises Artificial intelligence & machine learning Cloud Computing Internet of Things Virtual & augmented reality Mobility Social Media Big Data & Analytics 3D Printing Blockchain & distributed ledgers Robotics

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4 IT departments are struggling to adapt 89% are working to optimise their infrastructure 40% IT staff time spent on SLA management, monitoring and troubleshooting 27% are struggling to manage critical workloads as they move to digital Only 20% have introduced any automation *2016 IDC research into IT services

5 Innovation

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8 Cycling in the new era Can technology better understand the human on the bike? Tour De France Health app for Team Dimension Data

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10 Co-Creation principle Capabilities Co-Create Partnership Experience Learning

11 Engagement Framework mapped to customer Ongoing evaluation and next phase improvements discussed to again create following steps Rainmaker + AM + country MD + Partners + PS + Customer business and IT teams After approval of the business creation of the project and implementation of the final solution throughout the whole environment AM + Presales + PS + Partners + customer implementation team Implementing Learning Trust Awareness Vision MARCH 2018 : Co-Creation meeting with board of Director/CEO/CIO around concepts and business needs Rainmaker + sales + Country MD + customer C-level MAY 2018 : Creation of mock-up application and workshop with the business to get their input Rainmaker + Presales + AM + consultancy + partners + customer business teams & IT TBD : Test scenario with Rapid Prototyping onsite involving business processes and re-validation every 2 weeks AM + partners + presales (Rainmaker) + customer IT + customer business teams Action Commitment SEPT 2018 : Solution Selling - getting approval for implementation of POC/test scenario to validate solution Rainmaker + AM + Presales + Partners + customers innovation & business team

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13 You can t build a great building on a weak foundation Gordon B Hinckley Is your infrastructure fit for purpose?

14 Building blocks for the future Building blocks Artificial intelligence Insights Robotics Augmented Reality Virtual reality Analytics Beacons Sensors Mobile Foundation Digital infrastructure Hybrid cloud Digital workplace Cybersecurity Customer experience Data

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17 The Art of the Possible helping our clients do great things Digital Customer / Connected Employee

18 Business issues to hospitals Problem : TIME is MONEY - Not enough time for patient care - Finding patients - Patient release from hospital Implication : - Optimization of usage of time of nursing staff removing unneeded tasks by using informative applications - Finding & tracking patients to improve efficiency - Releasing patients quicker Problem : PATIENT EXPERIENCE is money - The happier the patient, the more revenue - Increasing hospitality factor of hospitals Implication : - Informing patient about appointments and treatment and who is my caring staff - Providing extra services like TV on demand, Netflix or other on-demand services

19 Patient Experience is proven to be related to revenue

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24 So Why Dimension Data? This is not about technology, it s a combination of business processes, applications and infrastructure that improves the overall business outcome only an integrator can do this! TALK ABOUT CONCEPTS not technology the art of the achievable UNDERSTAND and IDENTIFY with your business to understand the processes you currently use understand security, integration and technology too. Try to optimize the processes using a combination of business process change and technology implementation : DESIGN THINKING WORKSHOP RAPID PROTOTYPING : Implement a mock-up of an application in combo with a POC on the technology side to test and improve the business processes in combination with the customer s staff. This is a 2-week interval for adding or removing or changing features in the application or the infrastructure.

25 It take 20 years to build a reputation, and a three seconds of cyber incident to ruin it. Stephane Nappo Is your business secured by design? accelerate your ambition

26 IoT driving digitisation Unleash the power of data with Respond smarter and faster with Evolve your employee experience with Risk less, achieve more with Revolutionise your Digital infrastructure Hybrid cloud Digital workplace Cybersecurity Customer experience

27 Co-Creation & Co-innovation is the new way of doing business Do not be afraid to bring your business closer to the innovators and the IT departments, with the right mindset beautiful profitable ideas turn into reality.

28 Thank You FOR A COPY OF THE PRESENTATION PLEASE SIGN OUR BOOTH Stay Connected to us DD BLOG : Linked-IN: Twitter : Facebook : YouTube : BrightTalk :