KODAK i3400 Scanner Info Input Solution Services by Kodak Alaris

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1 A BLI SYNERGY Report from the Analysts of Buyers Lab KODAK i3400 Scanner Info Input Solution Services by Kodak Alaris Capture, process, and deliver critical business documents...seamlessly For organizations with branch offices, multiple locations or disparate departments that serve as the entry point for paper documents, a distributed capture model where documents are captured at their point of origin may be preferable to a centralized solution. Kodak s Info Input Solution and i3400 scanner together deliver an intuitive, flexible, reliable and affordable solution that will help knowledge workers streamline business-critical processes. Director, Office Workflow Solutions Analysis, BLI About BLI SYNERGY BLI s team of analysts and technicians perform independent research, analyze and review test data, and interview industry experts to provide a holistic benefits assessment of a hardware and software combination. Advanced business needs call for advanced business solutions. From business process automation and data mining to mobile data access and cloud applications, today s technology trends promise to streamline activities for knowledge workers while improving access to information across an organization. But these technologies all rely on one thing: accurate data capture. And despite the perennial claims to the contrary, paper is not going away anytime soon which means much of the critical information that comes into an organization is locked in paper documents and forms. That s why scanning and processing of paper documents is integral to many organizations. Research by InfoTrends, the leading independent market intelligence firm for the document imaging industry, found that anywhere from 51% to 67% of the documents that come into an organization come in as paper, which means that those documents need to be digitized and passed into an organization s existing applications. Morevover, the InfoTrends research shows that almost two-thirds of organizations expect the volume of scanning to increase in the future. Finding the right mix of hardware and software to handle the volume of paper that needs to be scanned, processed, and delivered to the proper destination can be a challenge. Fortunately, Kodak Alaris Information Management offers award-winning solutions and the world-class services necessary to address the ongoing needs of every organization with paper-intensive processes. This BLI SYNERGY report, compiled for Kodak Alaris by the independent analysts at Buyer Lab LLC (BLI) the world s leading independent evaluator of document imaging hardware and software products includes BLI s analysis and insight, combined with information gleaned from hands-on testing of the products.

2 KODAK i3400 Scanner KODAK i3400 Scanner Some of the key strengths BLI analysts highlighted in their evaluation of the KODAK i3400 include Highly reliable, giving a flawless performance during BLI s durability test Lower than average suggested retail price, estimated cost per scan and total cost of ownership make the scanner more affordable now and into the future Virtually no speed slowdown when changing settings or duplex scanning, which greatly increases productivity for users Ability to Send a document to multiple destinations (such as and a network folder) with a single scan, which saves valuable time for knowledge workers ADF handles a wider range of paper weights than the average for the class, which means fewer documents that need to be handled manually Based on its superb performance, substantial feature set and affordable price, the KODAK i3400 earned an overall rating of Highly Recommended from the analysts at BLI, along with high marks in Reliability, Media Handling, Image Quality, Ease of Use, Ease of Maintenance, and Value. Great value and excellent reliability The basis for any successful distributed capture environment where knowledge workers in departments or branch offices will be scanning hardcopy documents at the point of origin is a fleet of affordable and reliable scanners that are easy to use. Low cost of acquisition and ongoing TCO allow an organization to put scanners where they are needed, while bulletproof reliability maximizes productivity and minimizes work interruptions. And since the hardware will be used by people who are not dedicated scan operators, the scanner needs to be intuitive to use. The KODAK i3400 delivers all that and more. With a rated speed of 80 pages per minute in color mode and 90 ppm in black, the KODAK i3400 boasts a daily duty cycle of up to 20,000 scans well beyond capabilities of the typical desktop scanner or MFP. Moreover, the machine gave a flawless performance during BLI s two-week durability test, with no misfeeds in 100,000 scans. The KODAK i3400 also delivers flexible media handling to scan just about any type of document. The machine s 250-sheet automatic document feeder (ADF) handles paper sizes from 2.0 x 2.0 to 12 x 160 and paper weights from nine to 110 lbs, which are each a broader range than most others in its class. And unlike with some competing devices tested, the ADF handles the scanning of individual business cards, thick plastic cards, and even checks. A straight paper path is available for scanning thick or delicate documents, and the i3400 offers ultrasonic multi-feed detection and the company s Intelligent Document Protection technology that senses when a document is being damaged and stops the scan process to allow for user intervention. On the cost front, BLI s analysis showed that the i3400 s list price is lower than the average of comparable A3 scanners available in its speed range, and its total cost of ownership and estimated cost per Director, Office Workflow Solutions Analysis, BLI 2

3 Kodak Info Input Solution Kodak Info Input Solution Capture documents where they originate Kodak Alaris Info Input Solution is an impressive document capture/processing/routing solution that may have organizations rethink how and where they capture documents. Typically, paper-intensive companies maintain a centralized scanning department, with dedicated scan operators running desktop applications (such as KODAK Capture Pro Software) to handle capture and indexing chores. With Info Input Solution, customers can maintain a distributed capture environment easily and affordably where documents are captured by knowledge workers at the point of entry. And the available mobile app lets documents be captured, indexed and uploaded from compatible ios and Android devices wherever the user happens to be. The secret lies in the solution s client/server architecture, where documents are captured and indexed locally via a low-overhead browser-based client applet, then uploaded to a central server (or servers) for processing and delivery to their ultimate destination. And with the easy-to-master Info Input client, users don t have to be experience scan operators: The UI is intuitive enough that any employee that handles documents can be trained to capture and index as part of their daily functions. Moreover, the solution offers all the batch capture and indexing features a user is likely to need, including essential workflow abilities to automate capture/index/export tasks. Plus, a wide range of scalable processing abilities on the Info Input Solution output server allow for flexible workflows that can deliver documents and data in the format they are needed in. Some of the key benefits for customers that BLI s analysts highlighted include CAPTURE DOCUMENTS WHERE THEY ARE Browser-based thin-client client applet allows users to capture documents at the point of origin (without requiring a full capture/ processing application on each desktop), eliminating the need and cost to courier documents to a central scanning location. CAPTURE DOCUMENTS ON THE GO For truly distributed capture, the optional mobile app lets documents be captured, indexed and uploaded from anywhere via compatible ios and Android devices. The user simply selects their app, takes the photo and the document is directed into the right business workflow. INCREASE PRODUCTIVITY Productivity enhancing usability features including Form Types, Samples Jobs, scan profiles and preset workflows speed capture chores, making knowledge workers more efficient and letting them back to other tasks more quickly. LOWER IT OVERHEAD Automatic client applet updates and centralized management of users, scan profiles and workflows eases the administrative burden on an IT department, while enabling a stronger adherence to compliance. WORKS WITH THE SYSTEMS YOU HAVE Info Input Solution offers support for the majority of scanners and ad-hoc capture via MFDs. It also supports data delivery to SQL and Oracle databases as well as a range of line-of-business applications, be they on-premises or hosted. Despite its ease of use, the Kodak Info Input Solution browser client delivers a full range of batch capture and indexing functionality. Users can even incorporate existing electronic documents from Windows Explorer folders or Microsoft Outlook via simple drag-and-drop actions. Director, Office Workflow Solutions Analysis, BLI 3

4 Services by Kodak Alaris Services by Kodak Alaris Better. Together. Enhance your solution experience by ensuring ongoing productivity. Services by Kodak Alaris complete the full value of the i3400 / Info Input Solution environment. Whether in support of mission critical operations, or addressing capture-workflow and data-extraction needs, Kodak Alaris Services are there to ensure you reliably achieve the maximum productivity possible. All Kodak Alaris solutions afford customers access to document capture workflow assessment and optimization advice, online self-help information and tutorials, and FAQs answered by Kodak Alaris hardware and software experts. Additional startup assistance, software assurance and professional services offerings let you tailor the exact level of post-sales support required to get the most out of your investment.. Superior knowledge and a relentless dedication to engaging with our customers to make their capture workflow more productive, and information management more impactful, make Kodak Alaris Services the perfect complement to our capture solutions. Other service, support and maintenance offerings include INFO INPUT SOFTWARE ASSURANCE Maintenance services include basic support to ensure successful scanner integration, plus updates to keep your software current with the latest improvements, including software maintenance releases and version and point releases with new features and functionality enhancements. Customers also get Help Desk Support (Monday Friday) and assistance with troubleshooting and problem isolation. i3400 MAINTENANCE SERVICES Customers receive Remote Assistance to minimize downtime, one preventative maintenance visit to minimize repair events, and available onsite repair inclusive of parts and labor with a 92+% first-time resolution rate. In addition to tiered service plans, customers have the ability to purchase additional Preventative Maintenance visits as well as customer-replaceable component kits. PROFESSIONAL SERVICES Make sure your employees can get the most from your investment with product overview and operator training, installation services, and additional advanced workflow configuration. 4

5 Capture, process, and deliver critical business documents seamlessly KODAK i3400 Scanner, Info Input Solution, Services by Kodak Alaris About Buyers Laboratory LLC Buyers Laboratory LLC (BLI) is the world s leading independent provider of analytical information and testing services to the document management industry. For over 50 years, buyers have relied on BLI to help them differentiate products strengths and weaknesses and make the best purchasing decisions, while industry sales, marketing and product professionals have turned to BLI for insightful competitive intelligence and valued guidance on product development, competitive positioning and sales channel and marketing support. BLI also offers private, for-hire testing services that help OEMs develop and market better products and consumables. About Kodak Alaris Information Management The ever-increasing flood of data, and how we manage it, is one of the greatest opportunities facing businesses and governments in the 21st century. Kodak Alaris works with organizations from small offices to global enterprises, bringing together the best science, technology, services and partner ecosystem so its clients can stay ahead of the curve. From our award-winning range of scanners and software to the best global customer service and support, we re here to help businesses transform data into a powerful competitive advantage.