IoT (R)evolution le nuove sfide dell IT System Management in ambienti di Internet of Things e Industry 4.0

Transcription

1 IoT (R)evolution le nuove sfide dell IT System Management in ambienti di Internet of Things e Industry 4.0 Nicola Degara - Würth Phoenix Riccardo Rolando Upgrade 1

2 About Würth Phoenix IT and Consulting Company of the Würth-Group Headquarter in Italy, European-wide presence, more than 150 highly skilled employees International experience in Business Software and IT Management Core competencies in trading processes, wholesale distribution and logistics Microsoft Gold Certified Partner, ITIL certified, OTRS Preferred Partner Facts & Figures More than customers worldwide Over ERP and CRM users monitored hosts 4 offices in 3 countries HQ in Italy We improve business productivity by delivering world class software solutions and a team of highly motivated and skilled IT experts Würth Phoenix 2017 more than software 2

3 Belonging to the Würth Group Facts & Figures Würth Group World market leader in trade in assembly and fastening material 430 companies in more than 80 countries employees > 10 Bio. turnover International professional experience We inspire our customers Würth Phoenix 2017 more than software 3

4 IT Strategy (R)evolution IT was is will be a Vital Business Function (R)evolution a Business Enabler NOW a Business Supporter PAST Würth Phoenix 2017 more than software 4

5 Next steps Historical challenges Würth Phoenix 2016 IT as a Business Supporter

6 Value Utility Warranty IT as a business supporter IT Monitoring Network SAN Systems Core Application Database Business Application Availability & Continuity Users IT Service perception Recognized only on failures Würth Phoenix 2017 more than software 6

7 Next steps Actual challenges Würth Phoenix 2016 IT as a Business Enabler

8 System Performance Monitoring Measurement Availability & Continuity + Performance A measure of what is achieved or delivered by a System, Person, Team, Process or IT Service Scalability The measure of a service s ability to increase or decrease in performance and costs in the response to changes in throughput or demand Reliability A measure of how long an IT Service or other Configuration Item can perform its agreed function without interruptions Efficiency A measure whether the right amount of resources has been used to deliver a Process, Service or Activity Würth Phoenix 2017 more than software 8

9 Performance Monitoring Holistic Approach Network SAN Systems Core Application Database Business Application IT Service Component perfada User Monitoring Experience Data Analytics Machine Learning Component based approach Service Holistic approach Würth Phoenix 2017 more than software 9

10 Next steps (R)evolution challenges Würth Phoenix 2016 IT as a Vital Business Function

11 The forthcoming IT Service architecture Company LAN Collaboration Home network CRM / ERP EDI / SOA on premise Internet E-Shop Custom application Mail ERP CRM SAN NAS Custom Transport Layer Production Plan Environmental Data Application Server Virtualization Datacenter Database Würth Phoenix 2017 more than software 11

12 Next steps Würth Phoenix 2017

13 The Unified Monitoring solution The Open Source IT System Management solution for the unified monitoring of your IT Services. Our answer to the IT Strategy (R)evolution. Würth Phoenix 2017 more than software 13

14 Case Study: a2a smart city Würth Phoenix 2017 more than software 14

15 LoRaWAN Case Study: NetEye IoT Data Collection DATA PRESENTATION & ANALYSIS DATA COLLECTION & NORMALIZATION INTERNET / MQTT on Premise Datacenter DATA SHARING & USAGE on Cloud Application Geographical Production *LoRaWAN is a Low Power Wide Area Network (LPWAN) specification intended for wireless battery operated Things in a regional, national or global network *MQTT is an ISO standard (ISO/IEC PRF 20922) publish-subscribe-based "lightweight" messaging protocol for use on top of the TCP/IP protocol. Würth Phoenix 2017 more than software 15

16 Next steps Industry 4.0 Riccardo Rolando Würth Phoenix 2016 Our partner Upgrade

17 Upgrade as a partner in Industry 4.0 challanges 1784 Industrial Revolution 1870 Electrification 1969 Automation Today Smart Industry (R)evolution IT and IoT Competences to support Customers through Digital Transformation process Würth Phoenix 2017 more than software 17

18 Corporate Business in Industry 4.0 era YOU ARE HERE TODAY* INTEGRATED SMART CONNECTED CONNECTABLE UNCONNECTED Würth Phoenix 2017 more than software 18

19 Technological process.. It s only the first step Würth Phoenix 2017 more than software 19

20 Thank you! Würth Phoenix 2017