Connecting the Air Transport Industry FEBRUARY 2018

Transcription

1 Connecting the Air Transport Industry FEBRUARY 2018

2 About Deolan years 120K flights Global Founded in 2007, 20 years combined Facilitates the Strong partnerships backed by leading experience, second- management of more with global clients European investors to-none in than 120,000 flights a including Transavia, with offices in Paris collaborative tech year at 350 stations for Vueling, and Hop-Air and Bordeaux innovation across 35 different clients France the industry

3 Who We Are CEO COO CCO Entrepreneur with 20 years in airport management, creating business change through digital collaboration through several ventures including Founder and CFO of Multimania (sold in 2000 for 200m) Strategic and operational product executive with 20 years experience in digital transformation, driving profitable revenue growth for leading global companies Senior sales executive with 25 years experience and strong commercial acumen, development and execution expertise, and a passion for creating business value for global leaders Copyright 2017 Deolan - All rights reserved.

4 Why Deolan NEED A SOLUTION TO ENHANCE: OPERATIONAL PERFORMANCE BUSINESS LACK OF SILOED GROUND DATA COLLECTION ACCELERATION RIGHT TOOLS TEAMS CUSTOMER EXPERIENCE SAFETY & SECURITY COMPLIANCE

5 Airport Industry Landscape OPERATIONAL EFFICIENCY LACK OF COMMUNICATION LOW PROFITABILITY LACK OF SECURITY On-time performance Fragmented teams Limited investment Compliance with Missed connections No collaboration Increasing costs security regulations

6 Introducing Logbook A unique pocket companion for teams in air transport to record, track & distribute procedural and operational information Ground Operations Duty Managers Airline Operators Sales & Marketing Passenger Sales & Marketing Experience Respond to disruptions Easily monitor turnarounds Cross-team information sharing, collaboration communication,and analysis. Monitor and collaborate with your teams Increase the quality of event reporting across shifts Enable teams to record events, share information and collaborate in real-time. Make informed decisions Access real-time passenger and flight information Share procedures and operations with internal and external teams across a centralised dashboard. Gain a single view of information across different silos and channels Offer on-demand, real-time passenger services including personalised offers. Access and process customer claims quickly and efficiently Proactively engage with customers through targeted interactions Notify operational teams of instructions. Copyright 2017 Deolan - All rights reserved.

7 Introducing Logbook Improve collaboration through better information capture, sharing, reporting, and analysis INSTRUCTIONS AND FLASH ALERTS for all communication and speed of execution DATA TEMPLATES for fast data capture and entry ONE-STOP-SHOP for real-time information sharing across teams SMS AND DISTRIBUTION LISTS to quickly share information TAGS & FILTERS to easily access information MOBILE ACCESS to enrich information across phones and tablets Copyright 2017 Deolan - All rights reserved.

8 Logbook Brings Immediate Benefits Reduce costs, drive revenue and growth, and improve on-time performance Reduce time spent on claims and incident investigations Centralised, archived event logs replace mail Richer and faster shift reporting Real-time event logs replace paper, mail and telex systems Instantly share instructions and procedures online Read and sign functionality replaces paper and mail signatures FROM ½ DAY to 15 MINUTES FROM 3 HOURS to 30 MINUTES FROM 2-3 WEEKS to 2 DAYS 40% less paper 30% less mails

9 Pricing Model for Ground Handlers Billing type: Annual Monthly Starter Small Medium Large Free 329/mo 649/mo 1049/mo NEW ACCOUNTS START HERE < FLIGHTS < FLIGHTS < FLIGHTS Free forever with 10 users located in same Airport For businesses operating with more than 10, 000 flights annually For businesses operating with more than 25, 000 flights annually For businesses operating with more than 25, 000 flights annually 10 users same Airport 20 users 50 users 100 users 1 team 2 teams 5 teams 10 teams -3/+3 days Logs 12 months Logs 12 months Logs 12 months Logs >30 Delay MVT Unlimited notifications User guide online Chat for 1 day No phone assistance No team dashboard Custom Delay & LD code MVT Unlimited notifications User guide online Chat Phone assistance Team dashboard Custom Delay & LD code MVT Unlimited notifications User guide online Chat Phone assistance Team dashboard Custom Delay & LD code MVT Unlimited notifications User guide online Chat Phone assistance Team dashboard Current plan Upgrade plan Upgrade plan Upgrade plan Copyright 2017 Deolan - All rights reserved.

10 What our Clients Say Logbook is an amazing tool to record efficiently details about incidents. Airline Operations Support Manager Logbook s real strength lies in its pure simplicity. Airline CCO Manager With Logbook, it's possible to react to and solve issues before they become a problem! Ground Handler Of users say they are saving time within the first 2 weeks of using Logbook. Copyright 2017 Deolan - All rights reserved.

11 Case Study: Biarritz Airport THE CHALLENGE Biarritz Airport is located in the Basque region of France. With more than one million passengers a year, the airport was keen to improve the overall passenger experience. In 2015, Biarritz Airport and Deolan began discussing how they could improve communication, collaboration and information sharing on the ground. Deolan s platform allows us to work quickly and efficiently to enhance the quality of our service. THE SOLUTION Biarritz Airport wanted to to overhaul its legacy IT systems which housed information in various silos, integrating these diverse IT systems through one platform to better manage airport activity and to give their passengers a smooth and enjoyable experience. The ability to respond in real-time and interactively allows us to anticipate complex situations and handle them better than THE RESULTS Biarritz has been the laboratory for developing Deolan s collaboration tool, Logbook. By providing a single plug and play platform, Logbook has helped Biarritz significantly transform efficiency across the airports teams. By centralising its data, Logbook has given the teams on the ground the ability to better and more easily share information from day one. In a nutshell, the platform has improved operational efficiency, productivity and communication within the airport by synchronising and centralising information into one place. Copyright 2017 Deolan - All rights reserved. before. Didier Roche Managing Director

12 Come fly with us! February 2018 Jean-Philippe Massin Chief Commercial Officer