CSR reporting assessment

Transcription

1 University of the Aegean Centre for Environmental Policy and Strategic Environmental Management CSR reporting assessment Development and implementation of an evaluation methodology for CSR reports according to GRI Guidelines: An overview of the 2008 results CSR Reporting Forum 2009 December 8 th 2009, Sofitel Athens Airport

2 GRI Guidelines: The de facto framework in CSR reporting Source: UNEP-FI, 2007

3 Status of CSR Reporting in Greece in out of 24 CSR reports were prepared using the GRI Guidelines 4 companies sought for external assurance of their reports : 1. ΤΙΤΑΝ Cement (A+) 2. Emporiki Bank (A+) 3. Athens International Airport (B+) 4. Hellenic Public Real-Estate Corporation (C+) 2 companies had their reports third-party checked for the application level: 1. Vodafone Hellas 2. Hellenic Petroleum 4 companies have used the corresponding GRI sector supplement: 1. S&B Ind. Minerals (Mining and Metals Sector Supplement) 2. Emporiki Bank (Financial Services Sector Supplement) 3. Piraeus Bank 4. Vodafone Hellas (Telecommunication Sector Specific Indicators )

4 GRI embeddedness in Greek companies publishing CSR reports 100% 70% 83% 50% 47% 25% 0% GRI adopters / total number of CSR reporters included in the 2008 assessment (%)

5 Research design Global Reporting Initiative (GRI) Guidelines Widely accepted benchmark methodologies Sustainability Reporting Assessment Methodology Greek Reports Benchmark results

6 Methodology GRI-G3 Guidelines consist of 119 indicators topics A numerical scoring system for each topic was devised Each topic is allocated between 0 (worst) and 4 (best) points Results provide ranking among assessed reports Implementation of proposed method to all 2008 CSR reports published by companies operating in Greece This methodology assesses only what organizations include in their reports, and not other sources (e.g. questionnaire, websites, press releases etc) The methodology assesses only what organizations publish and does not assess their actual performance.

7 Benchmark scoring system Scores 0 1 Scoring Levels No mention Generic statements Example Direct CO 2 emissions No information provided Our company monitors CO 2 emissions 2 3 More detailed Extensive Our company produced 100 tons CO 2 emissions from direct energy consumption Our central offices and branches in Attica produced 70 tons of direct CO 2 emissions while our branches for the rest of Greece produced 30 tons 4 Full We are responsible for 70 tons of direct CO 2 emissions within our operations in Attica and 30 tons from the rest of our branches. This is a 3% reduction from last year s total direct emissions and we plan to further lower these figures by 10% within the next 3 years

8 Results: Average score / report section CSR Report Section Score Strategy and Analysis 37% Organizational Profile 67% Report Parameters 52% Governance, Commitments, and Engagement 42% Economic Performance 31% Environmental Performance 27% Social Performance 27% Labor Practices 36% Human Rights 23% Society 22% Product responsibility 29%

9 Commonly addressed performance indicators Economic Direct economic value generated and distributed Donations to community Environmental Energy consumption (electricity, fuels) Greenhouse gas emissions Water consumption Waste management and disposal methods Social Breakdown of workforce Average hours of training Programs for skills management Employee benefits Surveys measuring customer satisfaction.

10 Less commonly disclosed performance indicators Economic Financial implications for the organization s activities due to climate change Proportion of spending on locally-based suppliers Environmental Weight of hazardous waste Other significant air emissions by type and weight. Description of significant impacts of activities, products, and services on biodiversity Social Performance indicators pertaining to human rights protection Programs/practices aimed at managing the impacts of operations on local communities Anti-corruption policies and procedures.

11 Benchmark Findings 2008 Leading CSR reporters in Greece

12 Benchmark results: 10 th place Cosmote Overall score: 34% Provided satisfactory coverage of topics referring to: Organizational profile Governance, commitments & engagement Basic report parameters

13 Benchmark results: 9 th place Vodafone Hellas Overall score: 35% Leading practices in stakeholder perceptions identification Presentation of stakeholder engagement/survey results Satisfactory disclosure of environmental performance information S&B Industrial Minerals Better-than-average disclosures on of topics referring to organizational profile, governance systems and basic report parameters

14 Benchmark results: 8 th place Overall score: 36% Athens International Airport Better-than-average disclosures on economic and environmental performance Clear commitment to promote CSR from a strategic perspective External assurance of full report AGET Heracles Important aspects of social performance covered Good organizational profile presentation Better-than-average disclosures on economic performance Interamerican Better-than-average disclosures on product/ services responsibility Satisfactory coverage of labor practices Good coverage of topics referring to organizational profile, governance, commitments & engagement and basic report parameters

15 Benchmark results: 7 th place Overall score: 37% National Bank of Greece Important aspects of product responsibility disclosed Good coverage of organizational profile and report parameters topics Hellenic Telecommunications Org. (OTE) Disclosure of fines and non-monetary sanctions for non-compliance with laws and regulations Good reporting practice related to customer satisfaction measurement Good coverage of basic core environmental indicators

16 Benchmark results: 6 th place Overall score: 42% Piraeus Bank Better-than-average scores in labor practices and human rights sections Satisfactory coverage of basic core environmental indicators Combined Global Compact principles along with GRI-G3 in order to report CSR efforts

17 Benchmark results: 5 th place Motor Oil Hellas Overall score: 43% Better-than-average organizational profile description Very good disclosure of product responsibility indicators Extensive discussion of labor practices

18 Benchmark results: 4 th place Emporiki Bank Overall score: 45% A comparatively more balanced report Good coverage of core environmental performance indicators External assurance of full report

19 Benchmark results: 3 rd place Overall score: 49% Balanced reports covering a broad range of CSR topics Coca-Cola 3E Extensive environmental performance disclosures and better-thanaverage coverage of social issues Hellenic Petroleum External assurance of full report Clear commitment to promote CSR from a strategic perspective Very good disclosure of product responsibility indicators

20 Benchmark results: 2 nd place Coca-Cola Hellenic A balanced report Overall score: 54% Extensive coverage of environmental performance indicators Adequate disclosures on every dimension of social performance

21 Benchmark results: 1 st place TITAN Cement Overall score: 56% Very good coverage of core environmental performance indicators Leading stakeholder identification, communication and engagement practices Broad coverage of social performance indicators Used multiple CSR initiatives to materially report performance External assurance of full report

22 80% 40% 0% Overall results Ranking of Greek CSR reports % 54% 49% 49% 45% 43% 42% 37% 37% 36% 36% 36% 35% 35% 34% 31% 29% Average score:35% 27% 26% 25% 24% 20% 15% 15% ΤΙΤΑΝ Cement Coca Cola Hellenic Coca Cola 3E Hellenic Petroleum Emporiki Bank Motor Oil Hellas Piraeus Bank Nat. Bank of Greece Hellenic Telecom. Org. Ath. International Airport AGET Heracles Interamerican Vodafone Hellas S&B Ind. Minerals Cosmote Alpha Bank Hellenic Alumin. Ind. Corinth Pipeworks Mytilineos Eurobank EFG Halkor Hel. Public R. Estate Corp. Ellaktor Nireus

23 80% 40% 0% Environmental performance disclosures - Ranking 66% 59% 43% 38% 37% 37% 35% 29% 28% 27% 26% 25% 24% 24% 23% 23% Average score:27% 20% 20% 18% 14% 13% 12% 8% 6% Coca Cola Hellenic Coca Cola 3E Hellenic Petroleum Emporiki Bank ΤΙΤΑΝ Cement Piraeus Bank Vodafone Hellas Motor Oil Hellas Ath. International Airport Hellenic Alumin. Ind Eurobank EFG Hellenic Telecom. Org Cosmote Alpha Bank Nat. Bank of Greece Corinth Pipeworks AGET Heracles Halkor Mytilineos S&B Ind. M inerals Interamerican Ellaktor Hel. Public R. Estate Corp Nireus

24 80% 40% 0% Social performance disclosures - Ranking 59% 47% 45% 45% 45% 42% 37% 36% 34% 31% 31% 30% 24% 24% 23% 19% Average score:27% 15% 14% 10% 9% 9% 9% 9% 4% ΤΙΤΑΝ Cement Hellenic Petroleum Coca Cola Hellenic Coca Cola 3E Motor Oil Hellas Hellenic Telecom. Org. Emporiki Bank Piraeus Bank AGET Heracles Nat. Bank of Greece Interamerican Cosmote Ath. International Airport S&B Ind. Minerals Alpha Bank Vodafone Hellas Hellenic Alumin. Ind. Corinth Pipeworks Mytilineos Eurobank EFG Halkor Hel. Public R. Estate Corp Nireus Ellaktor

25 Relevant literature: Skouloudis, A. and K. Evangelinos (2009). Sustainability Reporting in Greece: Are We There Yet? Environmental Quality Management 19(1): Skouloudis, A. and K. Evangelinos (2009). Development of an evaluation methodology for triple-bottom-line reports using international standards on reporting. Environmental Management 44(2): Skouloudis, A. and K. Evangelinos (forthcoming). Benchmarking Greek sustainability reports according to the Global Reporting Initiative guidelines. Journal of Cleaner Production.

26 University of the Aegean Centre for Environmental Policy and Strategic Environmental Management Contact Konstantinos Evangelinos: Antonis Skouloudis: Stavros Moraitis: