UTILITY SUPPLY CHAIN FUNDAMENTALS

Transcription

1 COURSE UTILITY SUPPLY CHAIN FUNDAMENTALS April 15-16, 2019 Springhill Suites Chicago/O Hare Chicago, IL Learned valuable information about supply chain structures in utilities. Reliability Consultant, Reliability First TAG US #EUCIEvents FOLLOW EUCI is authorized by IACET to offer 1.1 CEUs EUCI is authorized by CPE to offer 12.0 credits

2 OVERVIEW This course will offer a practical multi-faceted look at utility supply chain excellence through foundational concepts and what has proven to work well at utilities. The foundation of the day and a half of engaging instruction will be what is supply chain excellence and what are the hallmarks of when it works well. Services that are delivered effectively and efficiently and how to connect with customers for mutual success will be explored as well. Additionally, a discussion on how organizations ensure consistent improvement and build internal expertise over time will round out the course material. Through a mix of lecture and interactive discussions, participants will come away with a deeper understanding of the key ingredients to achieve excellence in utility supply chains. LEARNING OUTCOMES Review a utility supply chain excellence model Engage in a discussion on maturity curves, leading practices and common pain points Discuss service delivery concepts with models and methods for measuring service performance Review key concepts of organizational design and structure Decide what important performance keys for success are while including benchmarks with metrics to drive performance Expand on lessons learned from case studies WHO SHOULD ATTEND? Supply chain and procurement professionals Supply Chain managers Supply Chain contracts managers Non-supply chain individuals involved with supply chain needing a better understanding of improved supply management operations and strategies PAGE 2

3 AGENDA MONDAY, APRIL 15, :00 8:30 am Registration and Continental Breakfast 8:30 am 5:00 pm Course Timing 12:00 1:00 pm Group Luncheon Utility Supply Chain Excellence Model Functional Excellence o Functional overview o Maturity curves o Leading practices o Common pain points Service Excellence o Achieving strategic alignment with customers o Service delivery concepts o A model for service delivery o Measuring service performance Organizational Excellence o Overview and key concepts o Cultural success factors o Organizational design and structures o Staffing and talent management Day Review and Questions TUESDAY, APRIL 16, :00 8:30 am Continental Breakfast 8:30 am 12:00 pm Course Timing Performance Excellence o Overview and keys to success o Select industry benchmarks o Using metrics to drive performance o Gap-based business planning Case Studies Course Review and Final Questions PAGE 3

4 INSTRUCTORS Andy Flores Partner and Supply Chain Practice Lead, ScottMadden Andy Flores joined ScottMadden, Inc. in 2005 and is currently a Partner and supply chain practice lead with the firm. Specialties include supply chain management, operations improvement, strategy development, and process redesign across a wide spectrum of industries including utilities, industrial supply, industrial construction, and manufacturing Experience prior to joining ScottMadden included various positions from regional supply manager and sales development manager to physical distribution manager over a six-year period at McMaster-Carr Supply Company, a multibillion dollar industrial supply firm Additionally, Andy served in the United States Marine Corps as an infantry and intelligence officer Educational accomplishments include graduating Phi Beta Kappa with a B.A. from the University of North Carolina and receiving an M.B.A. from Goizueta Business School at Emory University Marc Miller Partner, ScottMadden Marc Miller is a partner with ScottMadden and has more than 15 years of experience helping business leaders become more successful. Marc also leads ScottMadden s public power and electric cooperatives practice. Specialties include strategic and business planning, operational transformation, process improvement, program design and implementation, organizational design and staffing, and other management practices across a broad range of functions in several industries Prior to joining ScottMadden, Marc gained extensive experience through various leadership positions in operations, supply chain, sales, and customer service Marc received a bachelor of industrial engineering with highest honor and a master of science in industrial engineering from Georgia Tech, where he was a National Merit Scholar, a Governor s Scholar, and a George Fellow PAGE 4

5 REQUIREMENTS FOR SUCCESSFUL COMPLETION Participants must sign in/out each day and be in attendance for the entirety of the course to be eligible for continuing education credit. INSTRUCTIONAL METHODS Case studies, PowerPoint presentations, and group discussion will be used in this event. IACET CREDITS EUCI has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET). In obtaining this accreditation, EUCI has demonstrated that it complies with the ANSI/ IACET Standard which is recognized internationally as a standard of good practice. As a result of their Authorized Provider status, EUCI is authorized to offer IACET CEUs for its programs that qualify under the ANSI/IACET Standard. EUCI is authorized by IACET to offer 1.1 CEUs for the course. CPE CREDITS EUCI is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: Upon successful completion of this event, program participants interested in receiving CPE credits will receive a certificate of completion. EUCI is authorized by CPE to offer 12 credits for the course. There is no prerequisite for this course. Program Level: Beginner, Delivery Method: Group-Live, Advanced Preparation: None EUCI is authorized by CPE to offer 12.0 credits EVENT LOCATION A room block has been reserved at the Springhill Suites Chicago/O Hare, 8101 W Higgins Rd. Chicago, IL 60631, for the nights of April 14-15, Room rates are $139 plus applicable tax. Call for reservations and mention the EUCI event to get the group rate. The cutoff date to receive the group rate is March 18, 2019 but as there are a limited number of rooms available at this rate, the room block may close sooner. Please make your reservations early. REGISTER 3, SEND THE 4TH FREE Any organization wishing to send multiple attendees to these courses may send 1 FREE for every 3 delegates registered. Please note that all registrations must be made at the same time to qualify. PAGE 5

6 PLEASE REGISTER Please make checks payable to "PMA EVENT LOCATION A room block has been reserved at the Springhill Suites Chicago/O Hare, 8101 W Higgins Rd. Chicago, IL 60631, for the nights of April 14-15, Room rates are $139 plus applicable tax. Call for reservations and mention the EUCI event to get the group rate. The cutoff date to receive the group rate is March 18, 2019 but as there are a limited number of rooms available at this rate, the room block may close sooner. Please make your reservations early. UTILITY SUPPLY CHAIN FUNDAMENTALS APRIL 15-16, 2019: US $1395, Early bird on or before March 29, 2019: US $1195 How did you hear about this event? (direct , colleague, speaker(s), etc.) Print Name Job Title Company What name do you prefer on your name badge? Address City State/Province Zip/Postal Code Country Phone List any dietary or accessibility needs here CREDIT CARD INFORMATION Name on Card Billing Address Account Number Billing City Billing State Exp. Date Security Code (last 3 digits on the back of Visa and MC or 4 digits on front of AmEx) Billing Zip Code/Postal Code OR Enclosed is a check for $ to cover registrations. Substitutions & Cancellations Your registration may be transferred to a member of your organization up to 24 hours in advance of the event. Cancellations must be received on or before March 15, 2019 in order to be refunded and will be subject to a US $ processing fee per registrant. No refunds will be made after this date. Cancellations received after this date will create a credit of the tuition (less processing fee) good toward any other EUCI event. This credit will be good for six months from the cancellation date. In the event of non-attendance, all registration fees will be forfeited. In case of course cancellation, EUCI s liability is limited to refund of the event registration fee only. For more information regarding administrative policies, such as complaints and refunds, please contact our offices at (201) PAGE 6