For over 18 years, Cygnet has been fulfilling its commitment of delivering customer success. With SAP, we take our commitment to the next level.

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2 For over 18 years, Cygnet has been fulfilling its commitment of delivering customer success. With SAP, we take our commitment to the next level.

3 Cygnet supports businesses across the entire SAP lifecycle from strategy, product selection, implementation, migration, maintenance and ongoing operations. This enables organizations to leverage our expertise in any area, to gain a vantage point, and to address both current and future requirements. SAP Reseller Partner Implementation and selection of the right SAP product and product licenses for S/4HANA and ByD for on-premise as well as cloud deployment Infrastructure as a Service (IaaS) Provide infrastructure services for all SAP Product solutions, database including HANA & all OS Platforms Application Maintenance Services Ensuring business continuity and sustained growth through innovation & stabilization GSP services & E-Way Bill Fully Integrated and automated ASP/GSP & EWB Solution from Cygnet Infotech Data Center & Managed Services 24/7 help desk for data center services to ensure availability, performance and stability

4 Cygnet ensures business continuity, risk management and global compliance with its state-of-the-art hardware & infrastructure capabilities. INFRASTRUCTURE AS A SERVICE SUPPORT CLOUD MIGRATION SUPPORT CYGNET DATA CENTER ISO/IEC 27001:2013 certified % Availability Highly Extensive Secure Network Microsoft Azure Partner for migration support MANAGED SERVICES APPLICATION SERVICES

5 SAP Implementation Services End-to-end SAP S/4HANA & Business ByDesign on premise and cloud Implementation BI / BO / CRM / Portal / PO Implementation Version and Function Upgrade Services Rollout Implementation services SAP Resources for Implementation, Development and Support Timely availability of SAP Consulting, ABAP, Mobile, Fiori, Functional, Basis and Security Resources across all Product Lines Consulting advisory, audit and project management services SAP Development Services Custom development, performance optimization, FS-TS design and support through SDLC for WRICEF objects Deputation of skilled and experienced SAP consultants Consultants Services to SAP Partners as well as end clients Project Development as per clients requirements Each consultant has experience with at least 2 life cycles SAP Integration Services Application development and PI/ PO/ API integration of SAP with Payment gateway, vendor portal, GSTN/ NIC for E-waybill SAP FIORI Application, Customer Application Development, SAP Mobile Solution Third Party Application Integration with SAP Report Creation and Programming Data Migration Services SAP Application Management and Support Services 24/7 onsite, offsite, online support services Support on existing SAP Product, application development & configuration Training to new users Finetuning on configuration GSP Services Data Validation Returns filing Asynchronous operation & bulk-uploads Reconciliation with multi-layered engine Communication with GSTN

6 ACCELERATORS OFFERINGS SAP S/4HANA SAP Business ByDesign ASP/GSP Solution Leveraging Cygnet s full range of S/4 HANA capabilities translates to a fully integrated, highly optimized environment that helps ensure desired results for an initiative, including lower costs and risks, and higher business value. Highly modular and flexible SAP ByD services & an agile delivery approach helps you optimize your critical business processes and allows you to scale faster without compromising business growth Comprehensive GSP/ASP solution for end-to-end data validation and tax returns filing needs to help customers comply with regulatory compliances. Pre-designed process map as per industry practices Value based delivery methodology for implementation strategy, templates, and pre-developed solutions Preconfigured templates for master data and transaction data uploads Cygnet defines business process flow (template) based on the business criticality Accelerated implementation with manufacturing specific solutions Cygnet delivers sample code design based on SAP standard helps to reduce effort by nearly 70% FS & TS based on common industry requirements which reduces effort by more than 50%

7 ACCELERATORS OFFERINGS Implementation Upgrade/Migration Hosting & Managed Services Leverage Cygnet s expertise in: 1. New Implementation 2. System Conversion 3. Landscape Transformation 4. Landscape Consolidation Phased approach to ensure least disruption and business continuity Technical and Functional Upgrade Platform/ Database Migration ISO/IEC 27001:2013 compliant & VAPT certified Data Center Expertise in SAP, BI Analytics, Microsoft and Oracle Application Hosting and Managed Services Pre-configured trial systems role based self-led evaluation of SAP S/4HANA, both on-premise as well as on the cloud Cygnet adopts SAP best practices for integration into cloud lines-of-business solutions Preconfigured templates for master data and transaction data uploads Pre-defined data mappings for data migration Mapping requirements against predefined migration objects and best practices for seamless migration Template sizing for customer usage requirement, highly scalable infrastructure Documented installation procedures for speedy deployment & automated alerting mechanism Pre-defined responsibility matrix and working governance mechanism for the management of hosting services

8 Our SAP Application Management Services (AMS) provide sustained support, costeffective operations and improvement of SAP solution-based landscapes.

9 Application Support Legal changes, Enhancements, Event Handling, Partner Collaboration, Rationalization, Landscape Integration, Automation Enhance Business Processes Enhance SAP Footprint, Enforce Best practices, Process Assessment, Incident Problem Management IT Change Management Service Requests, Change Requests, Training/Data Management Proactive Services for SAP Applications 24/7 availability, Proactive Monitoring, Operations Management, DRP Testing, Upgrades, Release Management, Configuration Management

10 Application Management Services Help Desk (Application Support) Application Maintenance Application Development Application Operations End-user support for applications including: User Administration Call Routing Call Prioritization Call Monitoring Initial Triage Applications support services including: Analysis Functional Requirements System Design Configuration Break/Fix Provide patch release implementation and testing, database optimization, and interface management Development services including: Technical Specifications Programming Unit Testing Data Dictionary Break/Fix Provide leadership, resources, and support for ongoing initiatives, including upgrades, new functionality, and geographic roll-outs Provide Interfaces, EDI, Batch Job Management, Application Security, Release Changes Version Control, and Change Control Provide remote application and database monitoring Perform maintenance and tuning Database Management Support and Account Management Technical Operations Application Operations Provide database management services including: Administration and Tuning Extension Management Monitoring Single Point of Contact for all service delivery issues Service delivery compliance management Service SLO and quality management Customer relationship management Overall resource planning and management System management services including: SAP System Administration Backup and Recovery Operating System Updates Incident and Change Management Performance Management Operate and measure service against SLOs including: Application Monitoring SLO Management Service Reporting Issue Management QA Reviews Risk Reviews

11 SAP ECC S/4H Implementation, AMS Support, Upgrade and Migration Support Enterprise Application Integration SAP PI / PO Implementation and API/ Web service integration SAP Implementation of ByD & S/4HANA & Upgrade Audit Services SAP Technical & Function Upgrade Services in SAP ERP & other product lines GST Integration & E-Way Bill Solution for SAP R/3, ECC 6 and S/4 HANA GST CRM Implementation and AMS / Migration Support BI/BO Implementation and integration with SAP and non-sap data sources

12 Fully Integrated & Automated ASP/GSP & E-Way Bill Solution ASP & GSP Services E-Way Bill Solution Returns Filing SAP Integration Our end-to-end data validation and return filing seamlessly aligns with the SAP ecosystem to help comply with regulatory compliances and avail input tax credit. Our readymade solution is available on SAP R/3, ECC & S/4 HANA. Some of our SAP Customers

13 We are a one-stop shop SAP Partner for all your business transformation needs, from advisory to migration and support. Industry Expertise Rapid deployment of standardized processes in line with Industry specific processes & requirements Rapid Productization Partnering with you at each engagement level, right from Ideation to deployment & support Rapid Timelines Better, faster, cost-effective solution deployment & delivery Global Consulting Capabilities Cygnet CoE has deep industry knowledge and extensive experience in delivering customer success World Class Hosting Capabilities Highly connected teams with comprehensive skill-sets; 24 x 7 data center operations Taxation Suite Market leader in Tax compliance solutions (GST) & SAP integration capabilities

14 Empowering lives globally with technology enabled business solutions QUALITY & SECURITY BENCHMARKS TECHNOLOGY PARTNERS Founded in 2000 with Offices in 6 Countries Cutting Edge Products & Solutions 800+ Employees - Delivered Projects 95% Client Retention MEMBERSHIPS Development Process Driven by Agile Methodology 18 Years of Experience Serving 250+ Clients Across 29 Countries

15 Cygnet s transformation strategy focuses on integrated & collaborative technology solutions to empower business globally. Services & Solutions Recent Milestones Strategic Outlook High End Software & Application Engineering Agile Application Development, Support & Maintenance Nearshore / Offshore Platform Architecture Application Quality Assurance Codeless Testing Solution Enterprise Mobility Smart City Solution Tax Technology Blockchain Solution HR Automation Cloud Enablement Consulting & Advisory Market leaders in India (GST), introducing offerings in the GCC region, and envisioning setting footprints in the UK. Self-envisioned four pronged strategy has propelled growth by 42% in FY vis-àvis FY Cygnet collaborates with Bitbank, Luxembourg for IBISA project (Inclusive Blockchain Insurance using Space Assets) to serve farmers across the world and solve major agricultural issues by utilizing Blockchain technology 800+ employees globally Delivered projects with very high client retention Serving clients in 35 countries Strengthen focus on emerging technologies by building solutions on Blockchain, Machine Learning, IoT, Analytics Strategic acquisitions in the pipeline Risk mitigation assisted with quick ramp ups Increasing our global presence by establishing offices in geographies with high growth potential

16 We provide Scale and Speed, enabling businesses to achieve significantly more at reduced costs Product Engineering Enterprise Mobility Enterprise Software Development Application Testing Content Management Managed Services Microsoft Java Cloud Mobile PHP SAP TestingWhiz GST Cygnature epubhub HRINNOVA Cygneto Apps BlockChain AI & Machine Learning IoT AR & VR

17 Success Stories We have a strategic approach which focuses on delivering continuous process improvement, innovation and stabilization for Enterprise & SMB customers on ECC, S/4HANA, Business ByDesign, PI/PO, BI/BO. You can count on us to deliver the results.

18 Streamlined Stock Transfer process with SAP implementation for one of the largest manufacturers of Commercial Refrigeration Equipment Business Challenge As one of the leading manufacturers of commercial refrigeration equipment, our client faced severe challenges to manage stock transfer from the manufacturing plant to the depot, as the margin of stock was mishandled by depot users. Key Project Deliverables Cygnet SAP team helped them implement automated and streamlined stock transfer order process Data Management from a single location Cygnet provided an automated process in which the original data of Purchase Order (PO) value gets fetched including the basic price of the product, freight, and margin value while maintaining the Pro-forma invoice Auto determined freight and other expenses at the time of billing which helped reduce human intervention by 80% Western Refrigeration is one of the largest manufacturers of commercial refrigeration equipment in India. They started as a trading company with supply of air-conditioning and refrigeration parts in Owing to their expertise and success, they forayed into setting up cooling plants, and then ventured into the manufacturing of horizontal coolers and freezers. Platform: SAP ECC 6.0 Modules: SD, MM, FI, ABAP

19 GST compliant SAP integrated solution for a leading Oil & Gas player in India Business Challenge Key Project Deliverables They were faced with issues with identifying the condition types which determined what tax type (CGST/SGST/IGST) and how much tax was applicable on goods for import/export. Data duplication of invoices and data inconsistencies were among the other key pain points which needed to be fixed. Cygnet played a key role as a strategic partner to help define a roadmap to seamlessly transition to GST Cygnet provided a single login for managing all their businesses/ branches/ locations/units Efficient Reconciliation for processing and distribution of invoices in appropriate sections of GSTR 1 and GSTR 2. Our system allowed our client to avail accurate reconciliation of GSTR-2A and purchase register Standardized and automated process for invoice capturing, Bulk Inward and Outward supply data with minimal files into Excel, CSV and JSON format allowed for effective supply file mapping Our system enabled vendor registration, allowing verification with DSC (Digital Security Certificate) and integration with Aadhar number Client is one of the leading Oil & Gas companies in India with global operations across the hydrocarbon value chain. Their domains span exploration and production to the eventual oil retail market. They have premier on-shore and off-shore oil and gas blocks, with theirs being the country s largest producing gas block. Platform: SAP ECC 6.0 Modules: SD, MM, FI, ABAP Database: Oracle

20 Mobile Banking solution for secured & reliable data transfer using SAP Integration for India s leading Credit Co-Operative societies Business Challenge Client s vision was to provide digital banking services to their consumers for majority of their banking needs, enhance customer interaction and accounting transactions for businesses. Their legacy system was unable to provide intended results within a set timeframe and was not scalable enough to handle future growth and flexible enough to adopt fast changing business requirements. Key Project Deliverables Cygnet s solution was specifically designed to handle 2 million+ customer transactions and bring them on to a digital platform Cygnet developed mobile applications where users could easily connect and operate their bank accounts digitally Cygnet s SAP solution was designed specifically to handle high-volume transactions and to integrate web services using XML data transfer between external/mobile application and SAP backend system using SAP middleware Effectively, accurately and efficiently manage payables and receivables Process multiple types of electronic fund transfers like online insurance payments, credit, deposit, fund transfers and loans India s leading credit Cooperative Society is one of the leading multi-state credit co-operative societies in India, providing secure financial services and products. It has 800+ branches across India with 2 million members, 3.7 lakh advisors, and more than INR 8000 crores of deposit. They have been successful in extending financial services to low income, rural areas where penetration is traditionally poor. Platform: SAP ECC 6.0, SAP EHP 7 Modules: PO 7.5, PI 7.4 Database: Sybase, SAP Mobilizer 2.1 Mobile App Platform: Android

21 Cygnet Infotech Pvt. Ltd. 16-Swastik Society, Nr. AMCO Bank, Stadium Circle, Navrangpura, Ahmedabad, Gujarat Cygnet Infotech LLC 125 Village Boulevard, Suite 315, Princeton, New Jersey South Africa +27 (0) Germany UK India (Pune) Australia India (Mumbai)