Library Services & Resources

Transcription

1 DeGroote School of Business MBA Students Library Services & Resources Ines Perkovic, Business Librarian Innis Library, KTH-108 Jeannie An, RJC Research Services Librarian (on leave Fall 2018) Ron Joyce Centre, Room 253 November 1, 2018 McMaster University Libraries library.mcmaster.ca x22081

2 McMaster Libraries - Hamilton 1. Mills (Humanities & Social Sciences) 2. Innis (Business) located in Kenneth Taylor Hall (KTH), Room 108, just above Celebration Banquet Hall 3. Thode (Science & Engineering) UNIVERSITY LIBRARY (UL) 4. Health Sciences (HSL) located in the Health Sciences Centre (HSC), 2 nd floor, purple section

3 TD Learning Commons/Library (1 st floor) Ron Joyce Centre (RJC) Burlington Area behind Welcome Centre/Concierge Desk Access to almost all of the same library services & resources available on the Hamilton campus

4 RJC Library Services & Resources

5 Copying, Printing & Scanning PrintSmart account is linked to your MAC ID letter size (8 ½ x 11 ) paper only b&w copying & printing: 6 single-sided + tax 5.5 double-sided [default] + tax colour copying & printing: 25 single-sided + tax 23 double-sided [default] + tax scanning to 4 per side + tax add value to your PrintSmart account with credit or debit cash payment (coins & bills) not available download PrintSmart client (PC or Mac) to send print jobs from your own devices

6 McMaster Number of titles held (all formats): over 2 million items Annual library acquisitions: $12.7 million (UL + HSL, 2017/18) Library website is your primary access point to our collections

7 Discovery Catalogue + Articles & More Discovery simultaneously searches McMaster's library catalogue PLUS the contents of some subscription & open access databases such as JSTOR and HathiTrust. Results can be refined by a variety of criteria in the left column. Discovery and Catalogue can include some of the same format types (i.e., books, videos, etc.), but only Discovery includes articles.

8 Place hold on item. Will need to go to designated library when ready for pick-up. Take note of the library, location, call number & status of item to retrieve it from the shelf on your own. Have a book chapter scanned and sent to you via . Submit a Campus Libraries Retrieval Form to have the book delivered to RJC or to your home via Canada Post

9 Getting Library Materials #1. Books Delivered to Home or RJC Use online form to request print books /php/campus-lib-retrieval.php Books will be retrieved by library staff and sent a. to your home via Canada Post or b. to RJC Concierge Desk via the Shuttle Bus NOTE: Shuttle bus is the faster option. Return books a. via Canada Post using postage paid envelope provided or b. use the Book Return in the RJC lobby (1 st floor by elevators)

10 Getting Library Materials #2. Articles & Book Chapters Scanned Scan buttons will appear in Discovery or Catalogue if the item is eligible for this service. Use for journal & magazine articles or book chapters only available in Mills, Innis & Thode libraries Select the scan and send or scan one chapter button in the full record/description and input your citation in the form. A link to the requested article or chapter will be delivered for free via within 48 hours (M-F). NOTE: At HSL request a copy of a print only article using their photocopying service.

11 Getting Library Materials # 3. Visit Libraries on Hamilton Campus Visit the Hamilton campus at 1280 Main Street West and photocopy articles or borrow book(s) in person. Check RJC shuttle schedule between RJC and McMaster

12 Borrowing Materials from McMaster Libraries Library Card: McMaster ID card Loan Period for MBA (& other Graduate) Students 3 months (Mills, Innis & Thode) 2 weeks (Health Sciences Library) Renewals: All books can be renewed (unless they have been recalled). Select My Library Acount on Library home page. Login with the 14 digit barcode on your McMaster ID card (29005 ) and a numeric PIN code (at least 4 digits).

13 McMaster e-books: Thousands of business books online; view on any computer with a standard web browser - no special reading device required e-journals, magazines & newspapers: Over 8,000 titles related to business Databases: Over 100 business databases that contain articles, statistics, financial data, industry reports and more

14 Accessing e-collections at McMaster Libraries Your MAC ID gives you access to all the Library s online resources (e-books, e-journals, databases, etc.) 24/7, anywhere in the world! Connect to our online resources via the Library s website When prompted, login with your MAC ID

15 Accessing e-collections Sample results from Discovery Read ebook using any web browser. No special reading devices required. Select PDF or Get It! button

16 Get Menu 4 options for the fulltext of this article. When a link is selected, you will be prompted for your MAC ID before viewing the full-text. If one link doesn t work, try another.

17 McMaster Get It! Links via Configure Library Links so results in Google Scholar display get (or find Mac) links

18 Set Up Library Links to Access McMaster Resources via 1. Go to 2. Go to menu and select 3. Click Library Links (in left navigation) 4. In the Library Links section, find and select McMaster University Library NOTE: If using Google Scholar on more than one device, these settings will need to be saved on each one. 5. Click

19 Interlibrary Loan (I.L.L.) Get Books & Articles from Other Libraries If a book or article is not held at McMaster, use RACER to submit I.L.L. requests (link on UL home page) NOTE: Requires one time registration. Regular service is FREE of charge. Books: Books will be delivered to McMaster. Pick up and return I.L.L. books at the Mills Library Service Desk (1 st floor). Articles: I.L.L. articles will be sent online via an link. Takes 2-5 days (or longer) for materials to arrive. Notified by when items are available

20 Type your search words here RACER Login is the 14 digit barcode on your McMaster ID card (not your MAC ID)

21 Borrowing Other Universities On Site Use a Reciprocal Borrower Card to borrow books from other institutions in Canada for free EXCEPTION: University of Toronto Libraries charge reciprocal borrowers a fee of $300 for a borrower card. McMaster University Library will subsidize $250 towards the cost of these cards, for graduate students only. Complete this application form. Some material exclusions (e.g., reserves, reference) and borrowing limitations (shorter loan period, limit on # of items borrowed) apply For full details on program, read the Canadian University Reciprocal Borrowing Agreement and visit the reciprocal institution s website for specific policies

22 Library s Research Databases usually have a well defined scope covering specific years, various geographies, specific sources, etc. can be subject specific or general (e.g., business, finance, medicine, multi-disciplinary) can contain one or more source types (e.g., articles, data, financials, reports, videos, maps, images, and more) support precise, systematic searching, many searching, filtering, sorting and exporting options

23 Selecting & Accessing Databases On the Library s home page, select the Databases tab and then pick a database by Name or by Subject Area Business Accounting and Finance Human Resources and Management Information Systems and Operations Management Marketing Library subscribes to over 100 databases useful for business research

24 Selecting & Accessing Databases Read Description & Click Hyperlinked Name

25 Top Business Databases

26

27 Constructing a Search Concepts and Keywords 1. Identify main concepts of your topic Usually 2-3 concepts 2. Think of keywords (synonyms or related words) for your concepts 3. Combine keywords using Boolean operators (i.e., AND, OR, NOT) and modifiers, ( ), * Be aware of variant word endings and spellings

28 Database Search Tips Use quotes around search words to find exact phrases *!? Use a wildcard symbol to find word variations AND OR Narrows results. Use between search words to retrieve items with ALL words present Broadens results. Use between search words to retrieve items with ANY of the words present corporate social responsibility big data labo*r finds: labor, labour manag* finds: manage, manager, management, etc. accounting and fraud brand and reputation self-driving or driverless or autonomous NOT Use to get rid of unwanted words addiction not opioids ( ) Searches using a mix of Boolean operators are processed left to right - AND first, OR second, NOT last. Words enclosed in parentheses () become first. (volkswagen or VW) and emissions and scandal

29 Sample Research Worksheet Link to Blank Research Worksheet

30 Sample Search in a Database Boolean Operators & Modifiers Specify date range Specify source type The option to specify the location of search words is common in databases. Can make results more precise.

31 Business Source Premier Contains articles from journals & magazines, company profiles (with SWOTs), industry profiles (with statistics & Porter s five forces analysis) & many other source types. International in scope. Indexes thousands of business sources (many of which are available in full-text). Search or browse for content.

32 Business Source Premier Includes company profiles & SWOT analyses on public & private companies worldwide Profiles can include... company overview key facts history major products & services revenue analysis SWOT analysis top competitors company view and more

33 Business Source Premier Sample Industry Profile Lengthy reports (>25 pages) Profiles can include... market overview market value market volume market segmentation market share market outlook market forecasts five forces analysis leading companies Porter s 5 forces analysis unique to MarketLine reports

34 Factiva International news & company database News go to Search > Search Builder in toolbar 1000s of international newspapers such as Financial Times, New York Times, Wall Street Journal, Globe & Mail multimedia, graphics & images available strong foreign language coverage Companies go to Companies/Markets in toolbar includes entries for public & private companies worldwide profiles include company news, key developments, peer comparison, financial results, ownership info Factiva limited to 6 simultaneous users.

35 Factiva - Search Example for News Type in your search words Pick a date range Select a source(s) & other limits, if desired. Specify search fields Full Article, Headline + Lead Paragraph, Headline (title) or Byline (author)

36 Thomson ONE Analyst reports on companies & industries worldwide full text company & industry reports written by analysts at leading investment, broker and independent research firms analyst reports include forecasts and opinions from industry experts that provide insight into company strategy, industry trends, company valuation, competitive analysis and market share reports not readily available elsewhere 5 simultaneous user limit

37 Thomson ONE > Screening & Analysis > Research Search by company name, ticker, keywords, and more Select Initiating Coverage to find an analyst s first assessment of a company. These reports provide the most comprehensive coverage on a company in terms of strategic topics, trends, competitors, market shares, etc. Accessible via the DSB Virtual Lab & Library s website. Outside of virtual lab, only works on PCs and with Internet Explorer.

38 IBISWorld Search or browse for industry reports Contains over 1,300 U.S., 425 Canadian and 73 global industry reports Many reports cover industries at the 5-digit NAICS (North American Industry Classification System) level Specialized Industry Reports cover industries at a more granular level (U.S. only)

39 - Sample Report Typical Report Structure or Table of Contents

40 Passport Global market information database extensive international coverage, 200+ countries focuses on business to consumer industries wide variety of reports for industries, companies, consumers, countries and cities statistics, customizable tables & graphs range of sources: opinion pieces from EI analysts, podcasts, videos, briefings, datagraphics, etc.

41 Passport

42 Statista - The Portal for Statistics Includes millions of statistics on thousands of topics from a variety of sources wide variety of reports on countries, industries, companies, and consumers international focus quick and convenient access through intuitive search interface direct download of all data in PPT, XLS, PDF and PNG formats

43 Sample Statistical Table & Reports

44 Citation Management Software This software helps you collect, organize, cite, and share your research. The University Library doesn't subscribe or recommend any specific system, but below are 3 free popular tools that you can explore Zotero Mendeley Endnote Basic Citing Guides for APA, MLA, Chicago, etc.

45 Business Research Guides From library.mcmaster.ca select Research Guides tab > All Guides > Business > pick from a list of course & subject guides such as How Do I Find Company Annual Reports Industry Reports Financial Ratios

46 How Library Stuff Works Video Tutorials Online Tutorials

47 Lynda.com Contains thousands of self-paced online video tutorials on software, creative and business skills. Go to: and sign in with your MAC ID.

48 Lynda Mobile Access Mobile apps available for ios and Android: To connect to Lynda with your mobile device Launch the Lynda app select Already a member? select Organization tab scroll to Web Portal section on screen and enter mcmaster.ca click Log in button type your MAC ID username & password at the prompt

49 Research Help Phone: ext Innis Service Desk ext Business Librarian ext RJC Research Services Librarian (on leave Fall 2018) Live Chat: When chat is open, Ask a Librarian button will appear on bottom right of every university library webpage.