Development of Digital Government and Innovational Ecosystem in Kazakhstan

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1 Development of Digital Government and Innovational Ecosystem in Kazakhstan Office of the Prime Minister of the Republic of Kazakhstan, Sector of digitalization in industries, Altyn Alimkhanova 1

2 DIGITAL KAZAKHSTAN STATE PROGRAM 2

3 SERVICES ONLY IN ELECTRONIC FORMAT DIGITAL BY DEFAULT STEP 1 Filing documents Application, documents AS IT IS State corporation Delivery of application, documents E-Request AS IT WILL BE 187 SERVICES WILL BE ONLY IN ELECTRONIC FORM IN 2018 E-Result State information systems and databases State corporation Delivery result State agency Documents and Information STEP 2 Getting the result State corporation Result State agency EFFECTS: Reduction of 71.3 million paper turnover out of 400 services reviewed at IDC. 3

4 AUTOMATION AND OPTIMIZATION OF SERVICES CURRENT SITUATION 128 State agency Total services 746 in register State agency State corporation Egov Egov 400 services reviewed by IDC 346 services will be reviewed by IDC until the end of the first half of the year 204 State corporation Implementation

5 фото PAPER FREE SERVICES 5 TYPES OF MOST REQUIRED ELECTRONIC CERTIFICATES : Address Certificate Certificate of no criminal record Certificate of pension contributions Certificate of registered property rights PLANNED FOR 2018 : a) 88 INTEGRATION OF INFORMATION SYSTEMS to exclude the provision of certificates to government agencies Address certificate Certificate of no criminal record state agency Certificate of pension contributions Certificates of registered rights, no real estate ИС ГО Information about registration, valid identity document ШЭП Property Information Information about the act records Social Status Information ГБД ФЛ ГБД РН ИС Е-МАКЕТ ЕС ФЛ Certificate of presence / absence of housing Public and private organizations annually receive more than 21.5 million electronic certificates, or 64.5% (In private organizations - 12 million; in state agencies million.) b) PROVIDING ACCESS to third parties to obtain information with the consent of citizens Employee Employer Needed information: address, military registration, drug psycho follow up, bank details PERSONAL CARD FULL NAME Yerikov Serik Berikovich Date of birth: 01/01/1990 IIN: Address: Astana, Orynbor str. 1 fl. 1. IBAN: KZ Military attitude: registered in Esil district of Astana Dear Serik Berikovich! LLP "Asyl Su" carries out a request to obtain your personal data for employment. If you confirm the request, send: Yes , No Да Employee Conviction: no Narco / psychodispensary: not registered ENPF: contract number 1 of EFFECTS: million tenge annual savings. 5

6 PROACTIVE SERVICES. EXAMPLE: BIRTH OF A CHILD AS IT IS More than 400 thousand children are born annually. AS IT WILL BE The service was launched on December 29, More than 30 thousand requests registered 5 applications Birth certificate Queue in kindergarten ADVANTAGES : 0 applications; Getting 5 services without leaving home; Eliminate the need for paper documents (767 thousand annually). By the end of the year, 14 proactive services will be launched in 4 life situations. Birth allowance Care allowance Proactive services will be launched in 4 life situations. 4 services included Установлении инвалидности меры господдержки инвалидов без личного обращения. 8 services included Registration The initiation of enforcement proceedings - debt collection by a court decision without a statement Changing the characteristics of real estate - automatic re-registration of real estate when changing the name or address EFFECTS: Exception of applications was 19, became 0; 750 million tenge annual savings; Exception 6.7 million paper documents. 6

7 DIGITAL PSC TECHNOLOGIES USED TRANSITION TO DIGITAL SERVICE Artificial Intelligence Big data Blockchain Face biometrics Mobile platform The concept of an increase in self-service areas in 308 PSCs : 60/40 Self-service Operating room In Digital PSC will be open Delivery of services to home Since January 2017, 13,440 documents delivered Placement at the payment terminal of a functional of public access points for receiving electronic services 7

8 CREATION OF KAZAKHSTAN MOBILE ECOSYSTEM News News content aggregator with personalized feed Post.kz nationwide operator E-procurement Integration with a single point of access to e-services in the field of public procurement and allows you to participate in public procurement as a customer, organizer and supplier from a mobile application. MGOV 2.0 Component of the communication ecosystem of the citizen and the state. Receiving and assessing the quality of public services. Application of the function PUSH - notification. Annual increase - 20 services In 2022, a total of 183 services will be available. E-Exchange Integration with a single digital employment platform, providing opportunities for job search and assistance in recruiting. Biometrics application Proof of identity through biometric data Т Kundеlik Electronic diaries for schoolchildren and their parents Smart contract implementation of electronic contracts between counterparties to ensure full transparency of transactions, reporting and supply chains. Application in the field of: trade, construction, procurement, insurance, registration or transfer of property, lending, rental housing and cars. E-AOC introduction of electronic Apartment Owners' Cooperative in the application provides the ability to obtain information about AOC, about the house, applications, view reports of AOC, etc. E-Health Electronic medical record of the patient, which will include the entire history of diseases, vaccinations. Information will be available in the application, as well as completely eliminate paperwork.. E-Wallet Paying for various services Mobile EDS Signing requests via EDS on a SIM card Intellectual Assistant Video assistant for consultation of citizens 8

9 KEY EFFICIENCY INDICATORS place ELECTRONIC GOVERNMENT DEVELOPMENT INDEX FOR UNITED NATIONS ORGANIZATION RATING 25 place 49% 75% 1,3 billion SHARE FROM TOTAL VOLUME OF PUBLIC SERVICES OBTAINED IN ELECTRONIC FORM DIGITAL LITERACY OF THE POPULATION INDIRECT ECONOMIC EFFECT 80% 83% 12,5 billion 6,4 million EXCLUSION OF PAPER TURNOVER 71,3 million 9

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12 ASTANA HUB PURPOSE 12

13 ASTANA HUB ACADEMY 13

14 ASTANA HUB PRODUCTS 14

15 ASTANA HUB INFRASTUCTURE 15

16 ASTANA HUB RESIDENTS 16

17 PRIORITY TECHNOLOGIES 17

18 PREFERENCE MODE 18

19 THANK YOU FOR ATTENTION! 19