H.O.P.E Hotel Management Software. Online Solution Enjoy the management simplicity

Transcription

1 H.O.P.E Hotel Management Software Online Solution Enjoy the management simplicity

2 HOPE is a Fully web based centralize hotel property management software and booking system. (Access from anywhere with any device) Its a next generation application framework combines state-of-the-art technology with advanced user features to deliver the hospitality industry's most flexible and easy-to-use reservation and distribution solution. Advantages of H.O.P.E 1. Access from anywhere with any device ( Fully online solution ) 2. Free channel manager (terms and condition apply ) 3. Unlimited user accounts 4. Free online booking engine 5. Self checkout 6. Payment gateway Integrated 7. Easier installation and maintenance 8. Adaptable to increased workload 9. Security ( No Virus threat ) 10. Cross platform compatibility.(os independent ) 11. Cost effective (Low spec PCs or smart phones can be used ) 12. Centralized data is secure and easy to backup. 13. Improved usability ( No IT knowledge required operate the software )

3 How H.O.P.E work

4 Main Modules Front Office Back office Online Booking Engine Channel Manager Agent Diary Self Checkout Restaurant POS Trojan Print Banquet Housekeeping Global Payment Kitchen Inventory Control Finance Payroll Admin Metrics Reports

5 Front Office a. Room Reservation / Make Tentative Booking i. Instant room booking with real time availability ii. GRC Document iii.final Bill print ( LKR and USD) iv.f&b Only Bill ( LKR and USD) v. Pro forma document, vi.booking Confirmation document vii.all above documents are in PDF, DOC and XL formats viii.reservation confirmation and cancel notification to guest by ( Automated ) b. Arrival List c. No Show list d. Checkout list e. Guest Information / Guest History f. Review Booking Details i. Amend Booking ii. Make part payment / multiple payment types iii.manual price adjustment g. Booking Diary i. Room wise ii. Room type wise h. Booking diary ( Graphical chart mono color / Multiple color ) i. Agent booking panel ( Optional) j. Read only availability chart for Agent k. Multi-currency facility l. Room change m. Bill seperate

6 Back Office Rate Management a. Occupancy setup b. Room facility c. Room Setup d. Availability e. Room Rate i. Feed room rate occupancy wise f. Agent Rates i. Setup unlimited agents ii. Feed agent rates g. Discounts rules h. Discount limits i. Supplements i. Per person ii. Per booking iii.per person per night j. Tax ( Multiple tax rules ) k. Cancellation Policy l. No Show Policy m. Blackout ( Shutdown rooms temporally ) n. Season ( Setup multiple seasons ) Online Booking Engine a. Manage sales promotions b. Real time availability c. Pay online ( Payment gateway integrated )

7 Self Checkout a. Guest could view billing details with a smart device b. Pay online by credit and checkout (payment gateway integrated ) c. Guest payment instantly update in front office Channel Manager ( Free) a. Booking.com b. Expedia.com c. Agoda.com d. No monthly fee E. Integrated with front office Restaurant / Bar ( POS ) a. BOT b. KOT c. Multiple menu management d. Recipe management E. Recipe cost calculation

8 Agent Dairy a. Agent login to the system can check availability Restaurant / Bar ( POS) a. BOT b. KOT c. Multiple menu management d. Recipe management( recipe cost calculation ) Trojan Print a. Operate POS with smart devices and send KOT / BOT to kitchen or bar printer b. Print KOT/BOT bill from anywhere Global Payment a. Post extra bills to room bill

9 Kitchen a. Show Latest KOT ( display screen ) b. Show delay KOT ( display screen ) Housekeeping a. Arrival b. Departure c. Available d. Reserved e. Occupied f. Room status update g. Lost and Found Banquet

10 Reports a. Room revenue report ( Weekly, Monthly, Yearly ) b. F&B revenue report (Weekly, Monthly, Yearly ) c. Daily revenue report d. Forecast Report e. All guest in house f. Pending payments g. Tour Operator Payment h. Occupancy Reports i. Rooming List j. Guest list k. Guest List Geographically Admin a. Setup user categories i. Setup Unlimited user categories b. Setup users i. Setup unlimited users c. Setup unlimited currencies d. Setup exchange rates e. Create agents / Channels f. Audit Trail

11 Inventory Control a. Main Stores i. Goods received ii. Purchase order iii.return note iv.supplier stock items v. Payment vi.reports 1. Purchase details 2. G.R.N summary 3. Purchase summary 4. Purchase Order Details 5. Purchase Order summary 6. Purchase Order item wise 7. Return details 8. Return summary 9. Item wise return 10. Stock List b. Sub Stores i. Stores issues ii. Stores return (MRN.) iii.sub stores iv.stock items v. Reports ( 6 Reports ) c. Ref i. Ref issues ii. Ref returns (MRN.) iii.ref iv.stock items v. Reports ( 6 Reports ) d. Customer i. Invoice ii. Receipt iii.customer return iv.customer v. Stock items vi.report ( 6 Reports ) e. Admin i. Create / Users 1. Assign permission

12 Finance Standards features are available. This is a simple and easy to use system a. Receipts b. Payment c. Petty Cash d. Journal Entry e. Bank Reconciliation f. Credit Note g. Debit Note h. Chart of accounts I. Reports Metrics Payroll Contact us for more details Tel to: info@creative-2.com Creative Two Pvt Ltd, No 193/143/3, Bandaranayakapura,Sri Lanka

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