Client. Nagarro. global in and. Transformation. and

Transcription

1 1

2 HP DMA Nagarro Training Delivered to Client Client: Nagarro Company Industry: Software Development Business Consultation Nagarro deals in domains of software development business consultation providing technology services consultation to various clients y hle. They have ir headquarters in Munich, Germany hle all ir developments through ir primary development center in Gurgaon. The niche solutions which Nagarro provides are global in nature focus very much on enabling agility which is also scalable to its customers by being very flexible customer centric in ir approach. They provide services in field of application development, digital commerce, independent testing validation, cloud services, Transformation & modernization, CRM ERP, Managed IT services more. Their clientele includes organizations like Siemens, GE, Lufthansa, Viacom, Estee Lauder, ASSA alloy more. Currently y have more than four thous employees spread across fifteen countries. In terms of its culture, Nagarro has always been recognized as a company known well for its flat, transparent 2

3 non hierarchical culture. Currently, Nagarro has its operations centers in North America, Europe Asia. Technology: HP DMA SA OO Domain: Database management, business intelligence operations executions The technology solution provided to client of all se three tools in an effective manner. was in three tools integration HP OOO or HP Operation s Orchestration helps in managing executing operations while reducing operational costs simultaneously improving upon quality of services through automation of routine IT tasks involving repetitive maintenance, provisional change resolution of incidents. HP OO allows implementation of various IT management systems to perform data center automation, service desk executions, ticketing procedures monitoring of tools. Users can perform all sorts of event incident management, change management, virtualization, disaster recovery much more. HP SA or Server Automatio on provides entire infrastructures of one management to be completely visible to servers operations. HP SA provides capabilities to hle manage multiple server activities such as software management, patch management, audit remediation, security management more. Using HPSA entire data centers can be managed automated through a centralized system without any hassles. The HPSA architecture consists of a core agents wherein core provides functionalities to automate servers while SA agents are deployed on serverss in environment to manage it. 3

4 HP DMA or HP Database Middleware Automation tool is a plug in which provides organizations with ability to essentially enable accelerate provisioning of databases configuration of st alone clustered application ready databases. There are a number of out of box sample workflows which enable reduction in dependencies on technical resources in order to underst processs configuration data structure integration protocols which leads to reduction in time to market deployment. Challenges Faced By client: With immense client base that Nagarro has in providing IT services in domains of business intelligence processs automation, company was exploring better technologie es ways to implement database management execution along with control of operations at highest levels of efficiency. HP DMA, OO SA is one such tool which when integrated can provide perform all such capabilities in one go withoutt losing out on robustness flexibility too. The major challenges in this adaptation were integration of HPSA, HPDMA HPOO tools in order to ensure perfect compatibility connectivity. Moreover, being a highly sophisticated project, Nagarro required knowledge capability to train resources for ir project. This is where was brought into picture Successfully delivered training covering all modules so that client participants were project ready. All of this was needed to outperform existing database management operations execution systems of client which y had been using till now. Moreover, by adaptation of this tool, y were bound to experience a manifold improvement in services of operations executions database management systemss which y provide to ir clients. The implementation adaptation of such a system is also a hard task especially when it is to be done at such a large scale over a business model spread out 4

5 across countries continents. A number of challenges which client would face while implementing system includes following: 1. Dropping of RDP in windows system 2. Connections errors servers. loss of internal communications in SA DMA 3. Disc errors thrown by SA DMA servers 4. Inaccessibility of VPS servers. And all se issues did come up during learning solution tenure were resolved by subject matter expert to implement an integrated system of tools. Before this system was implemented, client was comparatively losing about 35 % of ir time resources in hling of data in redundant tasks operations whichh were easily automated streamlined using integrated tools systems. This was a big hit on overall productivity of workforce which if relieved of se redundant tasks can focus more on tasks requiring higher cognitive thinking. 5

6 Why Corporate Solutions was approached for delivery of a consultative learning solution to client Nagarro in tools HP DMA, OO SA along with integration of three. The major task was to develop an entirely customized novel learning solution which can meet all specific needs requirements of client. And Corporate Solutions was able to do just this. With immense knowledge base strong hold of IT industry inculcated over years, provided a dedicated team well versed in technology needs to client. A global search for correct subject matter expert was performed owing to global nature of client's operations. It was important that SME was able to provide capabilities abilities to workforce as exactly how y needed it to perform operations automation through tools. The main pointers taken into account to execute various technical functional pointers include following: 1. Databases( Oracle, Sybase, MS SQL) 2. Middlware( Jboss, Tomcal, Weblogic) 3. Scripting (Jython, Python) 4.Automation tools (Run Books automation, Network Automation, Server Automation) 5.Integration with SA serverr 6. DMA SA Integration HPOO Data Mapping The Subject Matter Expert made it sure that workforce was well versed in all best practices hs on capabilities which are needed to effectively operatee also troublesho oot various issues which may arise during 6

7 operations integrations of system. Some of notable issues best practices which were dealt with during solutions include following: Enable VNC at time of creating VPS. Select no VNC option in VNC section. It will open server desktop in browser. That is how Login in VPS through RDP can be done. While setting password for Administrator, disable firewall enable remote desktop. Under network settings, DHCP has to be disabled both (Local & Live) IP are to be added manually Solutions Post Solutions Benefits Corporate Solutions in capacity of being consultative learning solutions provider was able to develop a completely customized learning solution which provided not just oretical understing knowledge of tool but also in depth practical knowledge of domain which would make it easy for workforce to deal with various use case scenarios y might encounter. Various scaled down use case scenarios were also developed participants weree able to go throughh m in a practical manner to make m familiar with various best practices methods of troubleshooting. Post solution delivery, Nagarro has been able to use tools of HPDA, HPSA HPOO along with successful deployment execution of Oracle Jboss. The company has been able to improve upon ir deployment time by 40 %, along with reduction in costs of deployment. They are also experiencing improved workforce motivation improvement in work proficiencies. It is predicted that y can easily experience complete return of ir investment within a few months of learning solution delivery. 7