Sentury Tire Optimized Their Sales Processes With Commercient

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1 Sentury Tire Optimized Their Sales Processes With Commercient SYNC Integrates Sage 100 & Salesforce, Saving The Sales Team Hours Of Data Entry Work Every Day

2 COMPANY OVERVIEW Sentury Tire is headquartered in Miami, Florida, and offers a broad product line that includes tires for passenger cars, light trucks, SUV, and commercial vans in four popular tire brands: Delinte, Landsail, Pantera, and Sentury. LOCATION Miami, FL, USA EMPLOYEES INDUSTRY Customer Business Model (B2B, B2C, or Both) ERP & CRM SOLUTION(S) GO LIVE DATE Tire Manufacturer B2B Sage 100 & Salesforce Commercient SYNC 2017

3 CHALLENGE SOLUTIONS RESULTS Remote salespeople at Sentury Tire have zero visibility of Sage 100 information Currently four team members do a total of 6 to 8 hours of daily work on a specific, sales-related task in Salesforce Salespeople use archives to find key information, and sometimes an remains buried in the inbox Sentury Tire s Sales Manager needs access to sales reports more frequently than once a quarter Commercient SYNC, the #1 data integration platform for sales SYNC allows a more streamlined approach Centralized access to client records thanks to SYNC integration between Sage 100 and Salesforce Commercient has given a more detailed picture of the company s data SYNC allows sales to be on one platform with access to both Salesforce and Sage 100, giving the sales team better access to data and improving sales Before Commercient SYNC, a process that took up to 8 hours was drastically reduced to about 1 hour Sales can quickly access customer s information The sales team now has access to daily reports, as opposed to once a quarter

4 More Detailed Information and Results NOTES Sentury Tire, a leading tire manufacturer, uses Salesforce and Sage 100 for their sales and accounting software. The company has many remote salespeople, and they don t have access to important sales data in Sage 100. Hilton Cordero, Territory Manager, turned to Commercient SYNC to help give visibility of vital sales data, such as customer information, invoice details and history, serial numbers, multi-ship to addresses, and other pivotal information. Commercient provides a bi-directional SYNC that exports new accounts and sales orders created in Salesforce to Sage 100. This saves time, and there s no potential for inaccurate data due to inputting information twice between both systems.

5 More Detailed Information and Results (Continued) RESULTS There was no visibility to the information, [which] only lived in Sage 100, said Hilton Cordero, Sentury Tire s Territory Sales Manager. The sales team would have to [manually search through] s, and sometimes an [might be forgotten], and [Commercient s bi-directional SYNC] gives visibility of Sage 100 to the entire sales team. Initially, a team of four people would work daily on a specific, sales-related task in Salesforce via a Custom Object, which would collectively take six to eight hours to complete. With Commercient SYNC, that same task is completed by one person in about an hour. Commercient SYNC gives clarity to all the vital data in Sage 100 for report building, which was limited to accounting side. Cordero explained that this led to quarterly reports until SYNC was implemented: I can now get reports from Sage 100 up-to-the-minute, and I can look into my reports once a day now. With Salesforce, Sage 100, and a bi-directional SYNC from Commercient, the sales team is better informed, which allows them to focus more on sales and new business.

6 ABOUT COMMERCIENT Commercient SYNC makes ERP and CRM data integration simple, quick, and efficient. Over the years we ve helped companies of all sizes integrate their ERP data with their CRM system, helping businesses become more efficient. Our SYNC integration has grown to over 65 systems, including Sage, QuickBooks, Acumatica, Epicor, SAP, SYSPRO and many others. With our ERP and CRM integrations, your data is synced to both systems in real time without the need for manual data entry, or the risk of human errors. Phone No: US: +1 (844) UK: SA: