The 6I s of Digital Transformation. Marcus Dervin

Transcription

1 The 6I s of Digital Transformation Marcus Dervin

2

3 Injio Digital Workplace accelerator based on SharePoint

4 WHAT DECADE DO YOU WORK IN? A) 2000 A world of , Meetings and Phone calls B) 2010 A reasonable Intranet for Communications, Policies and a Staff Directory C) 2020 A dynamic Digital Workplace that enables productivity, fosters growth and improves culture

5 How do you get to 2020? A) Give everyone the LATEST software! B) Send people on training courses! C) Tell everyone to collaborate! D) Hire young people who know how to use smartphones! E) Replace people with robots!

6

7 Style Out had issues Losing the best designers and staff Internal costs were high, so weren t able to be as competitive Missing out on opportunities due to lack of data Not leading edge anymore Culture suffered

8 1. Identify issues and possibilities Held a 99 ideas session with focus groups Reviewed customer complaints Interviewed new staff for a fresh perspective Reviewed system usability by watching people work

9 Style Out opportunities 1. Leave Request form 2. Equipment check process 3. Contract management process 4. HR team task management 5. Performance appraisals management 6. Onboarding new employees process 7. Monthly reports

10 2. Impact

11 Style Out Impact Contract management solution example Hours per month 20 x Hourly rate $ $50 x No. users 8 Monthly cost $8,000

12 STYLE OUT IMPACT ESTIMATES No Opportunity A B C D E F AxBxC+DxExF=G Gx1.25=H Hx36=I Hours per month End users Avg Hourly rate No. of users affected Hours per month Opportunity owners Avg Hourly rate No. of users affected TOTAL Impact Cost per month Impact Cost over 3 years 1 Leave request form 1 $ $50 3 $24,000 $30,000 $1,080,000 2 Staff directory 2 $ $50 4 $12,000 $15,000 $540,000 3 Contract management solution 20 $ $80 3 $15,200 $19,000 $684,000

13 New opportunities created Enhancing the culture Automation Learning and development advantages Support for the company s overall strategy Alignment with the company s vision, mission or values IMPACT SCORE Foster collaboration Harnessing knowledge Productivity benefits Efficiency benefits Potential future financial benefits

14 3. Ideate

15 STYLE OUT IDEATE COST J K J+(K*3) = L No. Solution Technology Cost to create Support and licence cost p.a. Ideate Cost over 3 years 1a Online leave request form with automation PowerApp $6,000 $0 $6,000 1b Online leave request form with automation SharePoint $15,000 $0 $15,000 2a Staff Directory PowerApp $7,000 $0 $7,000 2b Staff Directory SharePoint $20,000 $2,000 $26,000 3 Contract management solution SharePoint $40,000 $5,000 $55,000

16 Impact cost $1,080,000 Solution cost $60,000 Opportunity cost $1,020,000

17 STYLE OUT OPPORTUNITY COST Number Solution Technology I L (I-L)=M Total impact Opportunity Ideate cost cost over 3 cost over 3 over 3 years years years 1a Online leave request form with automation PowerApps $1,080,000 $60,000 $1,020,000 1b Online leave request form with automation SharePoint $1,080,000 $15,000 $1,065,000 2a Staff Directory PowerApps $540,000 $7,000 $533,000 2b Staff Directory SharePoint $540,000 $26,000 $514,000 3 Contract management solution SharePoint $684,000 $55,000 $629,000 Current cost minus New cost = Opportunity cost OR Upside of new solution

18 Ideate score 1-10 Best fit for requirements Ease of creation Out-of-the-box solution Existing platform Minimal maintenance Configuration only Requiring little development Poor fit for requirements Needing constant support Requiring strong technical skills Needing upgrades Being an isolated solution Requiring a different platform Requiring a third party tool

19 STYLE OUT SCORECARD SUMMARY Number Solution Technology Opportunity cost over 3 years Impact score Ideate score 1a Online leave request form with automation PowerApps $1,074, b Online leave request form with automation SharePoint $1,065, a Equipment check app PowerApps $533, b Equipment check app SharePoint $514, Contract management solution SharePoint $629,

20 4. Innovate

21 STYLE OUT STAFF DIRECTORY

22 Innovate Solution trimming Nice-to-Haves vs Must-Haves

23 Implement: The Fifth I

24

25 Iterate: The Sixth I

26

27

28

29 DIGITAL TRANSFORMATION FROM THE INSIDE OUT ebook $2.00 webvine.com.au/book

30 Contact me Marcus Dervin Request your 6I s Report