DELIVERING EFFICIENT BUS OPERATIONS THROUGH PROVEN TECHNOLOGY. Bill Delaney Managing Director Trapeze Group Asia Pacific

Transcription

1 DELIVERING EFFICIENT BUS OPERATIONS THROUGH PROVEN TECHNOLOGY Bill Delaney Managing Director Trapeze Group Asia Pacific

2 Global Themes Efficiency Privatisation Sustainability

3 Rapid growth & urbanization of India Urbanization: 30 People leaving Rural India every minute for Urban India. Cities: In next 20 Years India Needs 11 New Delhi Pollution: India is already a third largest emitter Private Vehicle: Will grow 3 times of 2012 by 2021

4 Drivers for Efficient Operations Population - Efficient mass transit On time predictive service Commuter friendly Informed choices Pollution: Environment friendly Periodic and predictive corrections for Well maintained bus More coverage using same fleet Ease burden on existing resources Profitability: Self sustaining operations All of above + Optimized use of crew and fleet Manage overall cost (workshop, Tyre & Fuel) Increased life of fleet Achieve targets with existing resources

5 Driving Efficiency Fleet Costs Passenger Demand Service Hours Journey Demand Service Frequency Other Revenue Ticket Sales Staff Costs Service Standards Profit or Loss Operational Expenditure Operational Revenue

6 Business & Functional Landscape Inputs Plan Prepare Operate Engage Manage Passenger Demand Routes Staff Sign On/Off Timetables Operational Performance Journey Demand Services Rosters Dispatch Fares Staff Performance Service Hours Fleet Workshop Track Real Time Financial Performance Service Frequency Duties Assets Issues Monitor Continuous Improvement Financials

7 Solutions Landscape Business Intelligence Planning Fleet Tracking Inventory HR Management Scheduling Operations & Dispatch Financial Management Payroll Rostering Workshop Real Time Information Reporting & Analysis Workshop Fleet Management Fare Collection Purchase Management

8 Integrated Solution Business Intelligence

9 Business Intelligence Interactive Live Dashboards

10 Business Intelligence Interactive Live Dashboards

11 Lessons Learnt Capture data once use many times Enforce consistent naming and definitions of data Break down monitoring to lowest business unit Monitor and publish key metrics daily/weekly Put live information in the hands of management Model What-If scenarios and test Keep adjusting continuous improvement November 26, 2016

12 India Success: BEST

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14 India Success: Purple Nehru Nagar Depot Kothrud Depot Planning and Scheduling Nigdi Depot Sadgurunagar Depot Pune, Maharashtra Operation Diver Touch System Attendance and Fault Reporting (provision for Audio also) Purple Management Depot Workshop, Inventory & Maintenance Internet Cloud Bhopal, Madhya Pradesh Data Centre Performance Monitor Depot Indore, Madhya Pradesh HR-Training Trapeze s Customer Support Depot Surat, Gujarat Integrated Solution for Inter / Intra City Bus Operation Both for operational and non-operational staff Workshop Touch System Fault Checking and Report Resolution

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16 Many More Worldwide customers in North America 2 large customers in Middle East 3 customers in South Africa 1,200+ customers in Europe 2 customers in India 80+ customers in Asia/Pacific

17 Thank You Embrace Change Leverage Experience Measure & Manage Integrate Systems Bill Delaney Managing Director Trapeze Group Asia Pacific