Improve Information Compliance, Availability Retention and Security

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1 Improve Information Compliance, Availability Retention and Security Name: Tran Thi Anh Tuyet Date: 26 June 2009

2 Agenda Information Infrastructure Challenges Information Retention and Compliance IBM s approach Archiving Value Why IBM

3 Information Growth and Drivers Unstructured Structured growing at 32 % growing at 68 % Structured Data: database data Unstructured Data also called content : files, medical images, docs, web content, rich media files etc. Regulatory/Industry Compliance Basel II Sarbanes-Oxley, Euro-SOX, J-SOX FRCP Application driven growth E-commerce ERP/CRM New applications Web 2 Digital video, voice, audio Data multiplier effect Backup, Disaster Recovery Test, Development Mergers and acquisitions Source: IDC "Storage Infrastructure: Innovations for the Future Datacenter," Doc # DR2008_1RV, March 2008

4 The explosive growth of information drives enterprise Information Infrastructure challenges Information Availability How to deliver continuous and reliable access to information? Downtime costs can amount up to 16% of revenue in some industries. Information Security How to protect and enable secure sharing of information? 84% of security breaches come from internal sources. Information Retention How to support our information retention policies? Information Compliance How to reduce our reputation risks and audit deficiencies? Average legal discovery request can cost organizations from $150k to $250k. 63% IT executives rate compliance with regulations a top challenge. Sources: CIO Magazine survey 2007; IBM Tivoli Market needs and profiling study 2005; The Costs of Enterprise Downtime: NA Vertical Markets 2005" Information Research; IBM Market Intelligence

5 What are your risks? 1. Have you evaluated the cost of storing and managing all this information? 2. Have you evaluated the level of compliance required throughout? 3. Is your infrastructure optimized based on your retention? 4. Are you concerned with being able to do timely legal search (e-discovery)? 5. Can you backup and recover your servers fast and reliably enough? 6. How are you addressing these requirements today?

6 Why do Information Retention and Compliance? Manage Legal, Regulatory and Business Risk associated with Information Control Costs Reputation and legal Manage Risks Operational Regulatory compliance Litigation support

7 Bernard Madoff, $50 billion fraud Jeff Skilling, Enron Corp Scott Sullivan, Worldcom Calisto Tanzi, Parmalat: Europe s

8 for efficient Information Retention and Compliance Match the value of information with the right storage technology Leverage green storage for power & cooling savings in the long term Migrate information within storage tiers for cost efficiency Leverage data de-duplication and compression Retain, protect and encrypt information Facilitate Compliance with Record Retention Requirements Reduce litigation costs and risk Building block for long term preservation

9 Reduce Cost with an Automated Process IBM Offers Policy-based, Automated Data Movement Fast/High Data Access Needs Throughout Lifecycle Match the value of the information with the storage technology and management. Help keep data retained and accessible when needed or is otherwise removed and destroyed. Slow/Low Relative Cost / GB / Year Months 1 Day 1 Hour Fully Managed Costs: Storage Options High Perf Disk 3 Years Nearline Disk 5 Years 20 Years Online Archive (Disk) 50 Years Online Tape 100+ Years Offline Tape Today: Future: Move data to the most cost effective storage for its current use based on policies Move data to the most power efficient storage dynamically to satisfy usage requirements

10 is4 Optimizes storage Retain copies of critical SAP data for extended periods of time to comply with government regulations Reduce the cost of managing and storing data Solution Includes for SAP data retention and compliance IBM CommonStore for SAP IBM System Storage DR550 Result Optimized storage infrastructure for the entire information lifecycle, from creation to disposal leveraging disk and tape storage Data is protected against deletion or modification IBM Tivoli Storage Manager With IBM storage solutions, we ve been able to cost-effectively manage and retain critical SAP data and leverage its business value throughout its lifecycle.

11 Drive exceptional infrastructure efficiency IBM Offers Data De-duplication Revolutionary in-line data de-duplication Dramatically reduced disk storage requirements up to 25X reduction Store 25 TB of backups onto 1 TB of disk, in 8 hours Up to 9x faster than competitors Disk Space Reduced power, space and cooling requirements Improved management - simplifies and speeds information protection

12 Preserve Information as Long as It s Needed IBM Offers long-term retention solutions This document was created about 3,500 years ago This document was created this year Will you be able to access your data in 20 years? 50 years? You must future proof your information Bit Preservation How do you retrieve a bit perfect copy of digital data after years or decades? Logical Preservation Once you ve retrieved the bit perfect copy, how do you productively use the data?

13 Koninklijke Bibliotheek -(National Library of the Netherlands) Preserves information Collect, maintain and preserve an archive of all publications (books, papers, periodicals, scientific publications) issued in The Netherlands Store & retrieve electronic publications on a large scale Required Long Term Preservation Solution IBM Content Manager, Tivoli Storage Manager, WebSphere Application Server, DB2, AIX IBM p570 system, IBM DS6800 storage system, IBM Tape Libraries, Plasmon G638 Optical Library IBM Global Services and Almaden Research Laboratory Result Estimated savings of $5m (USD) per year by avoiding manual cataloging and storing Preservation of and improved access to the national cultural heritage of The Netherlands Better, easier and faster access to information

14 Safeguard your Information IBM Offers Information Protection Options Encryption 3rd generation tape drive with onboard encryption Key Management automation software Encrypted disk drives, planned for 2009 Non-erasable, non-rewriteable Policy-managed Event and Chronological retention What separates IBM from the pack is its ability to provide a complete and extensible Storage Encryption architecture, including an enterprise key management capability. Jon Oltsik, Enterprise Strategy Group, Aug.2008

15 Address regulatory Compliance IBM Compliance Warehouse for Legal Control Disorganized Enterprise Content Manual Processes Paper Storage Organize / Control Automatic Classification Records Management Intelligent Content Archiving Optimize Legal Discovery Operational Controls Analytics, BI & Reporting

16 Hansgrohe AG Improves Compliance Lacked ability to rapidly respond to legal discovery demands 2,000 mailboxes, 30,000 daily volume (3 to 5 GB/day) Legal requirement to archive for 10 years Small IT staff needed an automated solution Solution archiving, retention, and retrieval solution bundle for mid market customers Total Solution components: Application Software: CommonStore, Search for CommonStore Hardware: System x server; DR550 storage system Services: IBM Global Services Result Ensures compliance with Discovery Orders, avoiding penalties and judgments from an inability to produce s in a timely fashion Ability to search across mailboxes and apply multiple legal holds to critical s ensuring retention of for duration of need Single instance store to reduce volume of and attachments in storage

17 Archive Address Information Retention and Compliance Optimize storage infrastructure Inactive or infrequently accessed data migrated to tape storage in order to increase efficiencies Reduce Risk Adhere to internal records management policies Address Regulatory Compliance requirements Reduce Cost Reduce ediscovery & Litigation costs Reduce infrastructure costs Improve Productivity Improved Application Availability and Performance Faster Backup and Recovery Mitigate business risk, reduce costs, improve competitiveness

18 IBM Strategic Archiving & Retention Offerings Data content layer IBM CommonStore, IBM Content Manager, IBM Content Collector IBM FileNet P8 Content Manager, Image Services, SAP Connector IBM Records Crawler IBM Optim Grid Medical Archive Solution (GMAS) Policy Management layer Tivoli Storage Manager System Storage Archive Manager Data Facility Storage Management Subsystem Storage Media layer IBM DR550 (includes SSAM) IBM Tape Systems IBM Disk Systems including N series with SnapLock feature Services layer IBM Enterprise Archive Services Enterprise Archive Services Applications Archiving Application Archive / HSM Infrastructure Information Retention Systems Files TSM Client DR550 Common Store SSAM Records Images Virtual Tape (Remote Site) FileNet TSM SAP Tape/Optical DBMS PACS Siebel Peoplesoft Optim DFSMS GMAS Disk Systems

19 Iowa Health Improves Productivity Need high capacity, scalable and automated archival solution for PACS digital images Reduce archive management TCO dramatically Solution to span across multiple centers Near continuous access to imaging files with security Solution IBM Grid Medical Archive Solution storing 30TB of PACS images and clinic files annually Total Solution Components: IBM System Storage DS4000 disk systems, Enterprise Storage Server 800 Plans to implement tape tier in future for less frequently accessed data. IBM GTS Implementation Services Result Non-disruption of production environment Eliminated traditional back-up and restoration window Improved performance - reduced time to image access by 70% All hospitals within network can share information Reduced data management costs by 90%

20 Support for two datacenters, 200+ TBs of patient images Multiple points of failure placing data at risk Explosive growth of clinical patient data, requiring continuous availability to physicians Desire for multi-vendor strategy demanding open, industry standard interfaces Flexibility to absorb Storage media growth & manage data migration without down-time FTEs overly engaged on current HW problem determination/issues vs proactive activities Solution IBM GMAS Spinning disk solution using IBM and Grid Access Mgr SW Grid spans across two data centers Utilizes repurposed legacy storage Supports AGFA enterprise application Result Storage cost optimization and TCO reduction long-term data archive Virtualization across existing storage Digital signatures for no single point of failure data integrity and "corruption correction" Auto-replication and encryption of all patient images Reduction in application down-time regardless of growth & migration needs

21 IBM Provides the Complete Information Infrastructure Global Business Services Line of business oriented consulting and services around archive and information retention for the business executive Global Technology Services Planning, design and implementation services specifically for security, compliance, archive & retention of information for the IT staff Retention Storage & Systems Storage systems providing multiple tiers of storage, performance, scale, and cost Storage software running on highly reliable and scalable servers. Software Integrated middleware and software for managing a wide variety of content. Content collection, records management, classification and ediscovery/search Integrated Solutions Soft bundles for customers needing maximum flexibility with ease of ordering and deployment. Appliances for customers desiring turnkey solutions and simplicity

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