Expert Parts and Estimating- What s Available and What s Coming Soon? Alex Adegan, Thomas Butch, Brian Elmi, Jack Rozint and Palak Samel

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2 Expert Parts and Estimating- What s Available and What s Coming Soon? Alex Adegan, Thomas Butch, Brian Elmi, Jack Rozint and Palak Samel

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4 Faster Appraisal Time Reduction of Supplements Improve Cycle Time and Operational Efficiency Improved Transparency for all Industry Participants

5 USERS OF THE FUTURE

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7 Mitchell Estimating

8 Mitchell Estimating Any Browser, Any Device

9 UltraMate Mitchell Estimating

10 Easy to Learn: In-App Guidance

11 Smart & Intuitive User Interface

12 A single system which collaborates across the enterprise eliminating multiple systems

13 Industry Leading Database Made Smarter

14 Mitchell Estimating Transformation UltraMate Local install Monthly updates Multiple, disparate systems Generic design Time consuming training & setup Serial workflow Mitchell Estimating Online Instant, automated updates Single platform User centric, intuitive design Little to no training Parallel & instanstaneous Smarter solution Guided & automated

15 Launching in March 2017! Launch will be targeted to a subset of Mitchell body shops utilizing Estimating for Walk-In/Non- Insurance Workflows

16 What s Next? Simple Intuitive, simple, user centric platform which provides freedom and flexibility to users Collaborative Connecting all the industry participants on a single, seamless platform Expert Mitchell expertise integrated into a guided and automated estimating platform Guided Expertise and data driven suggestions to write an accurate estimate faster

17 Self Service User Provisioning

18 Profile Management

19 Work Queue Management

20 What s Next? Simple Intuitive, simple, user centric platform which provides freedom and flexibility to users Collaborative Connecting all the industry participants on a single, seamless platform

21 Parallel and Instantaneous

22 A Single Estimate Estimator Reviewer

23 Repair Line Level Estimate Advisor Spell Check

24 Estimator revises and shares estimate with insurance partner

25 Reviewer Makes Edits Directly Into Estimate and Shares Back

26 What s Next? Simple Intuitive, simple, user centric platform which provides freedom and flexibility to users Collaborative Connecting all the industry participants on a single, seamless platform Expert Mitchell expertise integrated into a guided and automated estimating platform

27 Integrated Repair Procedures

28 Integrated Procedures

29 What s Next? Simple Intuitive, simple, user centric platform which provides freedom and flexibility to users Collaborative Connecting all the industry participants on a single, seamless platform Expert Mitchell expertise integrated into a guided and automated estimating platform Guided Expertise and data driven suggestions to write an accurate estimate faster

30 Leveraging Mitchell expertise and machine learning technolog a guided appraisal workflow Image recognition to identify part and operation (i.e. Bumper, R&R) Suggested list of parts and labor lines Suggested next part or labor lines (i.e. adjacent panels) Intelligent part sourcing

31 Part and Labor Line Recommendations

32 Part Type Analytics

33 Intelligent Part Sourcing for Increased Speed and Accuracy

34 What s Next? Simple Intuitive, simple, user centric platform which provides freedom and flexibility to users Collaborative Connecting all the industry participants on a single, seamless platform Expert Mitchell expertise integrated into a guided and automated estimating platform Guided Expertise and data driven suggestions to write an accurate estimate faster

35 Powered by:

36 Mitchell Announces Mitchell Parts Procurement Through Strategic Alliance with uparts SAN DIEGO OCTOBER 17, 2016 Mitchell, a leading provider of technology, connectivity and information solutions to the Property & Casualty (P&C) claims and Collision Repair industries, connectivity and information solutions to the insurance and repair industries, announced today its launch of Mitchell Parts a fully integrated parts procurement solution to be offered to all collision repair shops and their existing suppliers.

37 Sourcing Management

38 Real-time part sourcing and audit, with recommendations to ensure accurate estimate One-Click shopping to eliminate manual transactions including payment processing Electronic Tracking & Management to provide visibility and improve cycle time Analytics to drive smart workflows and business decisions for all participants Comprehensive connected Supplier Network to provide real time pricing and availability

39 Repair Facilities Insurance Carriers Part Suppliers ONE SOLUTION FOR ALL INDUSTRY PARTICIPANTS

40 Introducing

41 Integrated and Connected Solution Integration is key to adoption and satisfaction Four Mitchell products in four integration tracks: Track I Track II Mitchell UltraMate Current estimating solution Mitchell RepairCenter Repair Management solution Track III Mitchell Connect Shop-Carrier communication solution Track IV Mitchell Estimating Next generation estimating solution

42 Competitive & technological advantage with true one-click parts procurement Repair facilities can process 100% of parts transactions leveraging existing supplier relationships Open supplier network enables all suppliers to join in regardless of technology backend Analytics enables visibility, and transparency for all participants

43 One-Click Procurement Estimate Parts sourced and validated with one-click procurement option Estimate sent for review and procurement with changes returned to Mitchell Powered by: Integration with suppliers for parts data and procurement All Parts

44 One-Click Ordering

45 Review orders Available for all of your suppliers Send all orders with one click

46 Real-time alerts such as Parts Price Changes Status of all POs Manage receive and return process

47 100% Supplier of Choice & Open Network Ad-Hoc Fulfillment Supplier to provides data access Powered by: Keystone Rey & Rey Bidirectional Inventory system & Order integration CDK

48 POWERFUL KPIS THAT PROVIDE OBJECTIVE MEASUREMENTS FOR THE COLLISION INDUSTRY THE SAME WAY THAT THE FICO SCORE MEASURES CREDIT WORTHINESS FOR THE LENDING INDUSTRY.

49 MSO & SHOPS GAIN THE ABILITY TO TARGET IMPROVEMENT OPPORTUNITIES RESULTING IN SHORTER CYCLE-TIME, HIGHER PROFITABILITY AND OVERALL OPERATIONAL EFFICIENCY

50 HIERARCHY OF PEI & OPQ PEI: 7.9 Entire MSO OPQ: REGION REGION REGION REGION DENVER SHOP# SHOP# SHOP#

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53 Mitchell Estimating & Parts Objectives Faster Appraisal Time Reduction of Supplements Increased Operations Efficiency Improved Transparency for all Industry Participants