EAGLE. A Premier Solution for

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1 ACTIVANT EAGLE ACTIVANT EAGLE FOR THE AFTERMARKET A Premier Solution for JOBBERS AND distributors

2 eagle is the right solution for all of our stores. The counter is more efficient which improves productivity and delivers better customer service. Customers have noticed the improvement. We look like a technically advanced, modern operation. And I know Eagle will keep us competitive for a long time to come. Corey Bartlett President Automotive Parts Headquarters, Inc. Upper Midwest Region

3 CONTINUOUSLY IMPROVE YOUR BUSINESS Activant Eagle for the Aftermarket is a comprehensive business management solution built for the small- to large-sized jobbers and distributors. Each application is designed to automate business processes so that your employees can deliver the service customers deserve and expect from the counter or the back office. For ultimate business management from a centralized warehouse, Activant offers Central Services, allowing you to control multiple Eagle systems ensuring consistency and simplifying jobber operations. From part sourcing technology and inventory management to financial applications and analysis tools, Eagle delivers an integrated, functionally rich solution to help you improve service, sales and profitability. Eagle runs on the latest Windows technology at more than 7,000 locations across all Activant business lines. Windows offers an intuitive graphical user interface that s easy for veterans and new-hires to learn and use. To help you get the most from your system, we provide a myriad of training options, some delivered right to your desktop. Our service and support keeps you up and running so you can thrive and grow in the markets you serve. ORDER ENTRY INVENTORY ANALYTICS POINT-OF-SALE EAGLE COMMUNICATIONS FINANCE OTHER APPLICATIONS PAPERLESS AUTOMATION Thousands of businesses use Eagle to improve service, sales and profitability. Deliver fast, accurate and personal service at the counter with electronic part sourcing and point-of-sale technology Increase revenue with integrated PartExpert Catalog, PartSource Plus, Cover-to-Cover and All Lines applications that help you locate the right part instantly Train your entire staff quickly with the familiar Windows graphical interface and free Activant Training Browser Reduce costs with pa perless document management and storage features Make effective management decisions today using intuitive, on-screen reporting and analysis tools

4 AUTOMATED systems and service Today, thousands of Activant Eagle users enjoy higher levels of efficiency and success from automating their business with cutting-edge solutions. Read on to learn more about Eagle s rich set of features and how Eagle can make a difference in your automotive business. Speed up checkout and reduce paper with: Bar Code Scanning Signature Capture Credit and debit card processing Offline POS and catalog POINT-OF-SALE The Eagle Point-of-Sale (POS) system offers an intuitive interface that helps you bring new or part-time staff up to speed in no time. From any workstation, you can access Activant s electronic parts catalog to quickly and efficiently identify and source parts and then finalize sales transactions. Activant offers the latest POS technology, including bar code scanning, signature capture and payment-card processing. Offline POS allows you to process transactions even when the workstation is not connected to the Eagle server no manual procedures required. You can access inventory and customer pricing data during a power or network outage, key to providing efficient service. Your outside sales staff can even use a laptop to place customer orders while traveling their territory, disconnected from the Eagle server. Power-up your POS processes: Fully integrated electronic catalog Parts and service lookup by application, description or VIN Warehouse and store transfers Economical laserprinted forms Electronic CATALOG AND Part Sourcing With Activant s industry-leading electronic catalog, PartExpert, you can quickly find and quote the right part the first time, improving service and reducing returns. Vehicle coverage includes virtually all domestic and import models for North America from 1962 to the current model year. And, Activant s exclusive OE Carry-Forward data significantly increases late-model coverage, enabling you to compete more effectively with OE dealerships. You ll access in-depth information such as part number, published price, Technical Service Bulletins, labor times, buyers guides, service intervals, installation instructions and even pictures and images with Cover-to-Cover. PartExpert is the most comprehensive aftermarket database available. To source non-stocked parts, you can use the All Lines feature to check other manufacturer lines for cross-referenced parts. You can also add Activant Interchange, an expanded electronic cross-reference parts database for both Original Equipment Manufacturer (OEM)-to-aftermarket and aftermarket-to-aftermarket interchanges. With PartSource Plus, you can seamlessly look up hundreds of thousands of parts stocked in the warehouse. Offline catalog works hand-and-hand with Offline POS to allow you to look up parts any time, keeping vital inventory, price and installation data at your fingertips. With offline catalog, downtime is transparent to your customers.

5 With Eagle s seamless integration with Cover-to-Cover, it s simple for countermen to look at part pictures and specs from within the Eagle application. Cover-to-Cover enables us to quickly compare pictures with the actual part so the customer leaves with exactly what they need. We save the sale of at least one item every day because of Cover-to-Cover. Corey BartleTt President Automotive Parts Headquarters, Inc. Upper Midwest region

6 Source parts from anyone in the AConneX network in seconds Sell to independent service dealers through your own secure Web site via AConneX Connect to regional and national repair chains such as Midas and Meineke Offer access to fully integrated electronic catalog ecommerce Solutions Activant Aftermarket ConneX (AConneX ) is an Internet-based parts sourcing solution. With AConneX, you can instantly locate parts, share information and conduct secure transactions from coast to coast with AConneX-enabled suppliers and customers. You ll improve response time and customer service by locating parts through direct connections to multiple inventories. Since most estores and Service Dealer solutions use AConneX to connect into thousands of distributors inventories today, you don t want to be without it. With Activant s ecommerce solutions, you can set up a certified estore, build your own customized Web site or entrust the development to an AConneX partner. Once your store goes live, your customers will be able to access part information, availability and pricing, and then place a secure order, day or night. Activant s ecommerce solutions integrate seamlessly with the Eagle system for optimal business management. Paperless Automation Tired of filing paper and thumbing through stacks of invoices, statements and checks to find a discrepancy? With Eagle Document Management, you can reduce the amount of paper you use and store while increasing general office efficiency. With Signature Capture and Document Scanning, you can append a customer s signature to an electronic invoice and file it electronically. No more saving signed, hard copy documents in large filing cabinets. When you automatically or fax electronic invoices and statements to your customers, you reduce printing and postage costs and save time stuffing envelopes at month end. Other ways to reduce paper: or fax invoices and statements Offer Internet-accessible statements and invoices Include supporting invoices with statements

7 INVENTORY AND PURCHASING The Eagle Inventory management system allows you to reach for that perfect level of inventory by keeping the right products at the right stocking levels to meet changing customer needs. Eagle provides a rich set of inventory management tools to help you track sales volume on every item. The Eagle multi-store or Central Services applications gives you the flexibility to add stores, manage an entire chain and transfer inventory between locations. The Eagle system s precise reporting helps you understand the big picture so you can make the best decisions for your business. The Eagle Purchasing and Receiving system offers an intuitive way to build purchase orders (PO) and then receive items accurately against the PO. These applications are integrated with Activant POS, Inventory and other financial applications to ensure that your stock meets customer demands and your inventory valuations are accurate. You ll protect profits by setting prices based on actual cost and desired gross margin. Accounting Activant s financial applications improve your cash flow and help you manage your money: how you get it, how you spend it and how you keep track of it. At the center is the Eagle system s General Ledger (GL) application that lets you easily create financial accounts that make sense for your business, then manage those accounts to create accurate financial statements and budgets. Since Eagle is a fully integrated system, all sub-ledger transactions are automatically posted to your general ledger. Eagle s Accounts Receivable (A/R) module helps you manage customer account balances and reduce credit risk. Create accurate statements and invoices to ultimately improve AR days and cash flow. Control your receivables by tracking transaction history and analyzing sales history and profit by customer. A well-managed Accounts Payable (AP) process can lead to significant improvements in cash flow. With Eagle AP, you will pay invoices on time, take advantage of early payment discount terms, reduce or eliminate late payment fees and interest charges while building strong relationships with suppliers. Optimize inventory and purchasing: Manage optimal stocking levels Maintain accurate inventory valuations Set up desired gross margin to manage profits Take control of your finances: Integrated General Ledger, Accounts Receivable and Payable modules Manage vendor payables Control labor costs with Payroll and Time Clock applications Make informed decisions with drill-down analysis from the GL

8 Activant Eagle was the smart choice to run our business. Its new Windows technology and integrated graphical catalog have allowed us to sell more parts, reduce returns and improve customer service. Jeff Moulton Store Manager Advantage Canandaigua Canandaigua, New York

9 TAKE CONTROL OF EVERY AREA OF YOUR BUSINESS Analytics Eagle offers complete reporting and analytical tools to give you a clear view of your business in real time. Take a broad or detailed look into your inventory costs, sales and profit margins. You ll know where your business is today so you can take action and improve results tomorrow. The Inventory Transaction Register and System Audit and Reporting Tools provide you with a detailed audit trail of inventory transactions and updates to important customer and vendor records. Activant Compass helps you analyze performance by presenting key financial and business operations data in a meaningful way. With integrated spreadsheet-like viewers and graphs, you can calculate financial ratios and ROI, compare current results to last year and create what-if analyses. Compass presents information your way through a series of customized dashboards designed for specific users and business needs. Powerful drilldown capabilities quickly take you from distilled summaries to the raw underlying data, enabling you to quickly identify root causes behind trends, problems and successes. central services You can manage and control jobber stores from a central warehouse with Activant Central Services, also called Central Control. This application gives you the flexibility to establish a light or heavy level of control from the warehouse. A controlling warehouse generally uses heavy services to manage company-owned stores; independent jobbers can choose a light-to-heavy service level depending on their relationship with the warehouse. In general, Central Services enables jobbers to smoothly access the latest inventory levels and instantly place and receive orders for critical parts. They improve efficiency by pulling all the details of needed part numbers from the warehouse system into the Eagle system without human intervention. Dozens of fields are populated instantly and accurately on demand. Controlling warehouses can improve profits by instantly passing along price changes, promotions and forecasts and controlling customer pricing plans and credit worthiness. The warehouse can use automated sales history and forecasting tools to better manage buying decisions. Get to know your business with: ROI calculator User-defined system alerts Custom report writing tools Automated collaboration between warehouse and jobber: Ordering via AConneX Advanced Data Management (ADM) Central customer account management and AR control

10 activant is committed to your Long-term success Training, Support and Services Activant provides a full turn-key solution, offering software and hardware sales, installation, training, support and consulting services that encompass the entire system. Activant s training tools and support services help you get the most from your system applications every day. We provide options such as onsite training, Web-based training, and oneto-one phone training and troubleshooting. The built-in, free Eagle Training Browser gives you immediate, always-available assistance for all Eagle products. For issues beyond the ordinary, our online and phone services provide friendly and informed personal assistance. Activant offers a full suite of security products to protect your computers and data from harmful hackers and viruses. Our IT Audit team can evaluate your network, Internet connections and business operations and then recommend best practices to keep your entire system safe, secure and reliable. At any time, a member of our Consulting Services team can take an in-depth look at your business practices. Following a complete evaluation, we will recommend additional training, best practice procedures or new software and hardware to help you get the results you want from your Activant Eagle system. Comprehensive training and services: Job Aids and Quick Tip videos Phased education plans Data conversion services Implementation and consultation services Installation and hardware support eagle s familiar Windows interface significantly reduces training time for new employees. Countermen who are used to Windows just fly on Eagle. It s much easier than the old system. Kevin McCarthy Store Manager Automotive Parts Headquarters, Inc. upper Midwest region

11 Activant has enabled us to leapfrog outdated technologies E a g l e is a powerful, easy-to-use solution so we can run our business more effectively. With Eagle, we re more competitive, and we can service our customers better. Todd Toutant General Manager Piston Ring Did You Know? Activant Eagle is built on decades of industry experience and customer input. We value our customer partnerships and continue to add relevant capabilities and products all the time. Our integrated software solutions bring new efficiencies to every part of your business. About Activant Activant, a leading technology provider of business management solutions serving small- and medium-sized businesses, offers its customers tailored proprietary software, professional services, content, supply chain connectivity and analytics. Activant s systems are designed to help customers increase sales, boost productivity, operate more cost-efficiently, improve inventory turns and enhance trading partner relationships. Learn MOre To learn more about Activant Eagle and add-on options, or other products and services, please visit or call

12 Activant Solutions Inc Southfront Road Livermore, CA Activant Phone: Solutions Inc Southfront Road Livermore, CA Phone: 2008 Activant Solutions Inc. All rights reserved. Activant, Activant Eagle, AConneX, Compass, Interchange, J-CON, PartExpert and the Activant logo are registered trademarks of Activant Solutions Inc. All other company or product names are trademarks or registered trademarks of their respective companies Activant Solutions Inc. All rights reserved. Activant, the Activant logo and Professional Estimating are trademarks or registered trademarks of Activant Solutions Inc. All other company or product names are trademarks or registered trademarks of their respective companies. 02AEBR