EDB Business Partner ASA. First quarter 2004

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1 EDB Business Partner ASA First quarter 2004

2 Q1 highlights Continuous profitability and cash flow improvements Cost reduction program on track Structural changes strengthen competitiveness Acquisition from Telenor Divestment to Accenture Major contracts signed total TCV announced in quarter NOK 8 billion Apoteket Telenor Agreement with DnB NOR for strategic development 2

3 DnB NOR EDB takes position as system integration partner for DnB NOR Extensive project running till year end 2006 Strengthens EDB's position as key contributor in banking and finance-sector 3

4 Key figures Group NOK million Q1'04 Q1'03 Change Operating revenue % Operating costs % Operating profit bef. goodwill depr. (EBITA) % EBITA % 7,6 % 4,0 % Profit before tax Profit after tax Cash flow from operations Operational investments (CAPEX) Earnings per share (NOK) 0,20-0,12 No. of employees

5 Operating revenue Group NOK million Q1 Q2 Q3 Q

6 EBITA margin Group 12 % 10 % 8 % 6 % 4 % 2 % 0 % -2 % Q1 Q2 Q3 Q4-4 % -6 %

7 Cash flow from operations Group NOK million Q1 Q2 Q3 Q

8 Net interest-bearing liabilities Group NOK million Q1 Q2 Q3 Q

9 Revenue split by Industry Group Trade, Industry, Public sector 12 % Telecom 29 % Bank/ finance 59 % 9

10 EBITA by Business Area NOK million Q Q IT Operations Bank&Finance Telecom Admin/Other 10

11 Operating revenue by Business Area IT Operations Bank & Finance Telecom NOK million Q1 Q2 Q3 Q NOK million Q1 Q2 Q3 Q NOK million Q1 Q2 Q3 Q Q104/Q103: + 1 % Q104/Q103: + 2 % Q104-Q103: + 14 % 11

12 EBITA-margin by Business Area IT Operations Bank & Finance Telecom 12 % 20 % 14 % 10 % 15 % 12 % 8 % 6 % 4 % 10 % 5 % 0 % -5 % Q1 Q2 Q3 Q4 10 % 8 % 6 % 4 % 2 % 0 % -10 % -15 % -40,4% 2 % 0 % Q1 Q2 Q3 Q Q1 Q2 Q3 Q

13 IT Operations

14 Q1 Highlights IT Operations Cost reduction programs on track - increased profitability New large contracts signed - revenue impact from Q Acquisition from Telenor provides competence and scalability Value added electronic services growth EDB first Norwegian certified SAP Hosting Partner 14

15 Key figures IT Operations NOK million Q1'04 Q1'03 Change Operating revenue % Salaries and related costs % Ordinary depreciation % Other operating costs % Total operating costs % Operating profit bef. goodwill depr. (EBITA) % EBITA % 8,4 % 7,3 % Operational investments (CAPEX) No. of employees

16 Bank & Finance

17 Q1 Highlights Bank & Finance Strong performance Restructuring and cost reduction efforts affecting bottom line Strategic partnership with DnB NOR Long term contracts secured High demand for specialized solutions Internet banking Secure payment solutions Risk management 17

18 Key figures Bank & Finance NOK million Q1'04 Q1'03 Change Operating revenue % Salaries and related costs % Ordinary depreciation % Other operating costs % Total operating costs % Operating profit bef. goodwill depr. (EBITA) % EBITA % 9,3 % -7,5 % Operational investments (CAPEX) 2 3 No. of employees

19 Telecom

20 Q1 Highlights Telecom Strong revenue growth Market conditions still challenging Divesture of Telenor SI-business to Accenture for NOK 400 mill Remaining business focused on two areas in Revenue Assurance: Network Inventory Management Services (Incatel) Mediation products (Telesciences) 20

21 Key figures Telecom NOK million Q1'04 Q1'03 Change Operating revenue % Salaries and related costs % Ordinary depreciation % Other operating costs % Total operating costs % Operating profit bef. goodwill depr. (EBITA) % EBITA % 8,1 % 7,7 % Operational investments (CAPEX) 2 2 No. of employees

22 Future prospects

23 More focused and competitive Development in line with announced strategy Stronger sales and market focus Gaining share through new deals Improved proactive partnering Telenor / Accenture-deal shows the way More focused More competitive Partnership strengthens Nordic position Telenor, Accenture and SAP Capacity and competence 23

24 Customer focused and cost efficient Market driven and sales focused Brand positioning high profile New CRM application implemented Extensive sales force training Business development and partner relations Business development unit established Exploiting new growth opportunities through partnership Cost reduction efforts shows effect NOK 350 mill target remains after transactions Establishment of corporate staff functions as planned Process for optimizing of software portfolio initiated 24

25 Extensive range of products and services Bank / Finance Telecom Retail / Industry Public sector Business processes (BPO) BP BP BP Applications development / BP / BP / BP Applications administration & maintenance Applications operations & value-added services Operation & maintenance of systems software Infrastructure operations Infrastructure management & maintenance 25

26 Ready to capture Nordic growth Improved profitability and cash flow in all Business Areas Total TCV of NOK 8 bill in quarter Gaining share through large contracts and active partnership Increased IT spending in Nordic market outsourcing key driver for growth 26