> E-Letter n 38 - February 2018

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1 > E-Letter n 38 - February 2018 This e-letter is available in French and in English on our site INDEX NSE Group has more than 700 people worldwide dedicated to customer service in the Electronic, Computer and Telecom domains, in the sectors of civil aircraft, defense, industry. EDITORIAL BY GUILLAUME LAURIN, PRESIDENT OF EXECUTIVE BOARD BU CONCEPTION : THE DEVELOPMENT OF A SERVICE OFFERING ASSOCIATED BY JEAN MARC MASANELLI, DIRECTOR BU CONCEPTION BU INTEGRATION : INTERVIEW OF MBDA BY IBRAHIMA DIABY, COMMERCIAL ENGINEER BU INTEGRATION BU SERVICES : INTERVIEW OF ESAOTE BY LOÏC GARLOT, COMMERCIAL ENGINEER BU SERVICES UPDATE ON INTERNATIONAL SUBSIDIARIES

2 EDITORIAL BY GUILLAUME LAURIN, PRESIDENT OF EXECUTIVE BOARD Hello All, I am pleased to present this new e-letter even if the year is already well underway. Our business remains sustained, driven by the healthy aerospace and defense sector in general and the growth of our services activities in particular. These now represent almost half of our turnover with a predominance over the defense sector. Our actions in the field of maintenance, modification of aircraft and the technical and logistic follow-up of electronic equipment have been successful. Our teams are thus able to manage requests from users, coordinate equipment logistics and ensure the control of repair circuits. In addition to our own design offices and repair centers, our IT department has been strengthened to be able to achieve personalized and secure interfaces with our partners' systems. Today we stand out as an international industrial ETI with in-house expertise covering the entire product lifecycle (in design, integration and services). We position ourselves as subcontractors of major contractors on elements of weapon systems or more complex services. This letter will deal specifically with the following topics: - The development of a service offering associated with recorders by Jean Marc MASENELLI, Director of NSE BU Conception; - Interview of MBDA by Ibrahima DIABY, commercial engineer NSE BU Integration; - Interview of ESAOTE by Loïc GARLOT, commercial engineer NSE BU Services; - International development by François LACOSTE, President of Supervisory Board and Guillaume LAURIN, President of Executive Board. Happy Reading! The entire NSE teams are at your disposal. Guillaume LAURIN President of Executive Board

3 BU CONCEPTION : EXPLOITING FLIGHT DATA : A NEW NSE SERVICE OFFERING NSE acquired over the last twenty years a recognized expertise and know-how in the field of flight data recorders (FDR / Flight Data Recorder) for helicopters and light aircraft of less than 5,700 kg. Brite Saver 2, FDR proposed by NSE, equips many aircraft in France and abroad. Completed by the DTS (Geolocation GPS box with Iridium transmission), by the BS2e (box of automatic unloading of the data at the place of the apparatus), and associated with the software GSS soil (analysis of the data and the overtaking) and Cartoweb (Fleet Geolocation Tool), the NSE offer enables users to have a complete data collection and transmission chain.. The access to these data makes it possible today to consider a major extension of the NSE offer, by exploiting them directly in powerful software of fleet management (aeronautical ERP) allowing to automate the major functions that are: - Monitoring and maintaining airworthiness - Operations management - Aircraft maintenance and associated logistics - The replay of the flights, In this context, NSE has developed a global offer, in partnership with a fleet management software publisher, to offer its customers a set of services made available in the form of modules and monthly subscriptions. Depending on its activities (civil or military fleet operators, MROs, CAMOs, training schools, private owners, etc.), each customer can choose his formula (in a catalog offering 4 levels of different offers supplemented by options), to best meet his needs.. Airworthiness Module Web Interface Brite Saver 2 Thanks to a secure Web connection, he will easily access, through the fleet management software, all the data he needs, data stored and protected on an NSE server, and which will allow him to automate the maximum set of operations currently performed manually. In addition to reducing the risk of errors, this new way of managing his fleet will enable the operator to make substantial gains in operating and maintenance costs. This offer is part of the natural evolution of technologies to turn aircraft into real connected objects. Exploitation of the data thus available will help simplify aircraft management, reduce their cost of use and improve flight safety. Through the offer of services offered by NSE, each potential user will have access to powerful tools, at a lower cost, and without the need to invest in own resources. That's the meaning of the story. Jean-Marc MASENELLI Director BU Conception

4 BU INTEGRATION : MBDA INTERVIEW BY IBRAHIMA DIABY, NSE BU INTEGRATION SALES ENGINEER MBDA Interview by Ibrahima DIABY, NSE BU Integration Sales Engineer. Ibrahima DIABY - Can you briefly introduce your company MBDA? Founded in 2001, MBDA is the result of a series of strategic mergers in the tactical missile sector in Europe. MBDA is the largest European specialist in the missile systems sector and the only player capable of meeting all the needs of the three armies in the field of missile systems. MBDA operates in both national and international markets. What are the specificities of your market and the particular expectations of your customers? MBDA's range of proposals can range from shelf products to creating new concepts for the future and adapting existing products. We need to determine the best industrial solutions and, if necessary, the technology transfer associated with the solutions. Our activities cover all product life cycles. Our customers expect an irreproachable quality of service. NSE is in your subcontracting panel. What are the benefits you entrust to them? Development and manufacture of electronic subassemblies embedded on demonstrators of new firing systems. What are the differentiating benefits that you have been able to highlight at NSE? Strong responsiveness and competitive positioning. The RETEX also showed a good performance "On Time". How do you see the evolution of your market segment in the coming years? Can your outsourcing fabric be impacted by the trend? MBDA is experiencing a significant increase in its activity following the strong orders recorded for export over the last years. Our sales, which had been around 3 billion euros in recent years, are expected to grow steadily, reaching 4 billion euros early 2020s. What do you expect from your supplier or your partner? Our challenge is to obtain the commitment of our suppliers and to put in place with them and with all the internal actors, a close collaboration to reach the performance of 100% deliveries by the hour, at the fixed cost and expected supply chain quality, increased competitiveness and service level. MBDA Ibrahima DIABY Commercial Engineer NSE BU Integration

5 BU SERVICES : INTERVIEW WITH JEAN-LUC GILSON - ESAOTE Interview with Jean-Luc GILSON, Director of Customer Services and MRI Sales at ESAOTE, by Loïc GARLOT, NSE BU Services Sales Manager Can you introduce ESAOTE to us? The ESAOTE Group is one of the leading companies worldwide, active in Research and Development for more than 30 years, in Imaging Diagnostics in the segments of Ultrasound, dedicated MRI and Medical Informatics (PACS, RIS, CIS). These are very innovative segments where ESAOTE places the customer at the heart of the development of its solutions. With a consolidated turnover of 270 million euros in 2016, the group employs 1250 employees. 10% of its turnover is devoted to Research & Development. Its research and production units are located in Italy and the Netherlands. It is present with 14 subsidiaries based in: Belgium, Netherlands, France, Germany, Spain, England, Russia, China, Hong Kong, India, Argentina, Brazil, United States and Australia. It also relies on a network of 80 local distributors abroad. The ESAOTE group has 135,000 ultrasound scanners and 2800 MRIs installed worldwide. It is recognized among the top 10 diagnostic imaging companies in the world. In France, the ESAOTE Medical subsidiary is responsible for the marketing and after-sales service of ultrasound scanners and MRIs in the human and veterinary markets. It relies on 2 distributors for the veterinary part. It second mission, and not least, is Customer Service, to which it attaches great importance through the objective of satisfaction, listening and responsiveness towards its clients. It enjoys triple certification ISO 14001: 2004 LNE / ISO 9001:2008 TUV / ISO 13485:2012 TUV.x GSCAN brio MyLabSix breast MyLab9

6 What are the evolutions of ESAOTE? Recently the ESAOTE Group has undertaken many internal transformations and worked on many projects aimed at excellence and customer satisfaction. Recent major developments include: - Its new center of excellence for ESAOTE probes in Florence - Its new MRI manufacturing site in Genoa - Its new innovative technology platform that will equip its new range of ultrasound scanners. MyLab 9, its new ultrasound system of excellence, launched in October 2017, integrates this new platform. What is the place of the Service in the offer of ESAOTE? The place of the Service in the ESAOTE offer is major. Although most of its systems are more and more stable, the support of our customers during the life of their products is major. Also to best meet the expectations of our customers, our Customer Service has developed Pack Services adapted to the different needs of our customers. Why choose NSE to accompany you on the Service? The recent reorganization of its Customer Service has led ESAOTE Medical to rely on the expertise of professionals in customer communication and has retained the company NSE for its responsiveness and ability to adapt to our expectations. Jean-Luc GILSON Director of Customer Services and MRI Sales ESAOTE Loïc GARLOT NSE BU Services Sales Manager

7 UPDATE ON INTERNATIONAL SUBSIDIARIES NSE AUTOMATECH / CANADA A new site for NSE AUTOMATECH, still in Ville Saint Laurent (Quebec, near Montreal Airport), but at 1560 Beaulac Our subsidiary in Canada NSE AUTOMATECH (125 employees) was present on the Ville Saint Laurent site in premises that had become too small and, with the agreement of the Board of Directors, the teams, under the direction of Victor CALAMOTE, Vice-President in charge of the activities wiring / integration, moved to a local 2.5 times bigger (i.e M2) at the beginning of January This building will also enable us to prepare a world-leading SAFT brand aircraft battery repair activity in the coming weeks. The NSE AUTOMATECH Board of Directors met in this new location in Ville Saint Laurent for a first meeting in Partial view of the new Ville Saint Laurent workshop, of which the surface has been multiplied by 2.5. Front in the foreground: in the middle Victor CALAMOTE, head of Ville Saint Laurent, and on the right Francis ARCHAMBAULT, CEO of NSE-AUTOMATECH. And part of the teams out of a total of 20 people. The site of Ville Saint Laurent will start next March a SAFT aircraft battery repair activity in a suitable room. Beside Victor CALAMOTE, VP and site manager on the right, Fouad our technician who was trained and authorized by Transport Canada for the repairs of this equipment Management of NSE AUTOMATECH. From left to right: Carlos, manager of BE, Victor CALAMOTE, VP and site manager of Ville Saint-Laurent, Ali, quality manager and file, Jean-Luc, deputy site manager of tech and RAO, and Francis ARCHAMBAULT, CEO of NSE AUTOMATECH.

8 Victor CALAMOTE, Vice President, manager of Ville Saint Laurent site, decided to take a well-deserved rest and will leave NSE AUTOMATECH March 31st We would like to thank him for his action and wish him to enjoy this new time of rest. NSE BRASIL Under the leadership of Eduardo MOLENTO, our director, NSE Brasil continues its activities, mainly in the fields of aeronautics and defense, in wiring and integration of equipment. You will see in the photos below a wiring activity for a new foreign customer subcontracted by NSE France and the integration of new consoles for helicopters. The NSE Brasil team working on the harness production for CMI Defense, which integrates the workshop manager, the methods manager, the quality manager and logistics procurement / supply A wiring technician working on the construction of a harness

9 A console in finalization of integration by NSE Brasil before installation on helicopter Cabling under repair on helicopter test equipment NSE AERO MAROC NSE Aéro Maroc is in full activity for the cabling / integration business of its site based on the Aerospace Free Zone of the MIDPARC near Casablanca Airport. The company's workforce has doubled from 30 to more than 60 people in NSE Aéro Maroc workshop in full activity, with Mireille, production manager, and Amine, deputy manager

10 Mr. Hicham ELKRISSI, former senior officer of the Royal Moroccan Air Forces, graduate engineer of SUP AERO Toulouse, currently director of NSE Aéro Maroc, will be appointed on March 1st following a decision of the chairman of the board Mr. Guillaume LAURIN, Director (CEO) of NSE Aéro Maroc, succeeding Mr. François LACOSTE, who wished to take more operational stepback. Systematic functional and dimensional quality control of our harnesses and different materials. Salah in the center, quality manager.

11 HICAL NSE / INDE Our HICAL-NSE Joint Venture, operational in Bangalore since 2013, is the solution to your production needs in India to meet your compensation market requirements. HICAL NSE workshop You have a competent team in an AS 9100 certified organization with a local supply chain and import and export processes. We provide integration services in complex cable systems, boxes and racks for the aerospace and defense sectors. Contact and sales support in France is made in French from our Riom site by Mr. Stéphane GEHU: Guillaume LAURIN President of NSE Executive Board François LACOSTE President of Holding NSE Participations President of NSE Supervisory Board PLEDGE OF QUALITY NSE sites are certified by Bureau VERITAS Certification under references ISO 9001, ISO 14001, and EN 9100 for design and production in Aerospace and Defense activities, and EN 9110 for Aerospace maintenance activities. Declaration CNIL # You have a right of access, of modification, correction and suppression of the data which concern you (Article 34 - Law "Informatique Et Libertes" January 6, 1978).