Extensive experience including; Program Management, Project Management, Product Development & Lifecycle, Sales Operations, and Call Centers.

Transcription

1 KIMBERLY CURTIS, PMP 1323 Bungalow Ave Durham, NC PROFESSIONAL SUMMARY Software Proficiency in ORACLE HRMS, NORTH AMERICAN PAYROLL, EMPLOYEE AND MANAGER SELF SERVICE, KRONOS WORKFORCE TIMEKEEPER, REFLEXIS WORKFORCE MANAGEMENT, EQUITY EDGE, HYPERION, PROJECTS07, MICROSOFT SUITE, VISIO, SHAREPOINT, ADP, CERIDIAN AND PAYCHEX PAYROLL SYSTEMS. PROGRAM MANAGEMENT and SENIOR PROJECT MANAGER for several successful large scale infrastructure implementations of critical business applications with an emphasis Human Resources, Payroll, Timekeeping Systems and Finance up to 10 million dollars budgetary responsibility. Senior Project Manager for the implementation of a critical application PMO. Senior Project Manager for the implementation a comprehensive PMO in a Web Development company with several hundred development projects in process. Extensive experience including; Program Management, Project Management, Product Development & Lifecycle, Sales Operations, and Call Centers. An action-oriented individual with excellent organizational, analytical, interpersonal and negotiation skills. Recognized for leadership in various programs. Expertise in critical applications such as Human Resource Information Systems, Payroll and Time and Attendance systems as well as extensive Project Management background in both public and private sectors.

2 CORE COMPETENCIES Leadership - Proven Project Management success using innovative team building techniques allow me develop loyal subordinates and staff throughout projects. Ability to create and manage a team centered on efficient and effective development. Innovative a" Ability to envision future deliverables setting specific targeted goal based accomplishments. With a creative approach on project management rather than methodical execution I can better accept challenges in designing and implementing new business initiatives and gain better outcomes for complex system deployments especially in projects that introduce change and diversity into the organization. Dedication - High standards for quality, professionalism, and work ethics. Easily gain the respect of the team which produces higher level of motivation. Measured Success - Delivering quality projects within or under-budget and consistently meeting required milestones for the last 14 YEARS ON A VARIETY OF BUSINESS INFRASTRUCTURE PROJECTS. CERTIFICATIONS CERTIFIED PMP a" PROJECT MANAGEMENT PROFESSIONAL PROJECT MANAGEMENT INSTITUTE (PMI.ORG) Certified in ORACLE HRMS, Finance, and North American Payroll Certified in Kronos Workforce Timekeeper Implementations and Upgrades AFFILIATIONS Project Management Institute (PMI.Org) NCPMI a" North Carolina Chapter NCPMI LEADERSHIP Committee NCPMI PMO Committee PROFESSIONAL EXPERIENCE

3 IT PMO PROJECT MANAGER (CONTRACT) _THE PANTRY a" CARY, NORTH CAROLINA _ 3/2010 a" _PRESENT_ As the Project Manager representing IT PMO I am leading the SDLC for the implementation of Reflexis Retail Workforce Task Management product. Develop project plans, support plan, budget tracking, resources, deployment and infrastructure installation in a hosted environment as well as software installation and configuration and testing. Full Project reporting responsibilities for Change Management, Release Management and status reporting to the Executive Leadership. SENIOR PROJECT MANAGER (CONTRACT) _UNIVERSITY OF NORTH CAROLINA - CHAPEL HILL, NC _ 10/ 2006 a" 10/2009 As the Senior Project Manager I was responsible for System architecture, design, build, budget, UAT Testing, Test Plans and QA Validation, implement and deployment of an enterprise wide complex automated Time and Attendance system. Managed the core team including teams from technical, functional, Human Resources, Payroll and Finance departments to establish, deploy and maintain the Kronos Workforce Timekeeper v5.2 through product life cycle within a milestone released process and budgetary constraints of a 2 year contracted cycle. Lead the team to complete Upgrade after deployment, convert Application Server Hardware to Virtual Environment. Served as the Gate Keeper for Change Management for Network, Database and Application Servers as well as Application Configuration, and external Devices for Telecomm and Biometric Time Clocks. Coordinated the culture change with the State of North Carolina Office of State Personnel and UNC Human Resources Department to ensure compliance and mitigate employee relations issues. Managed the technical team through infrastructure build and system integration process between multiple complex Human Capital Management systems in a very diverse environment utilizing a variety of desktop configurations. Managed budget, procurement and expenditures as well as report progress to senior executive staff as well as University Provost and

4 Chancellors Offices. Mentor Team to achieve self-sufficient system management and future development. PROJECT MANAGER (CONTRACT) 06/2006 a" 10/2006 _CLIENT: UNIVERSITY OF ALABAMA AT BIRMINGHAM_ Responsible for GAP Analysis, Project Blueprint and System Design documentation for HR and Payroll System to Standardize 8 Medical Centers including UAB Hospital. Outline scope, resources, requirements and budget for Implementation Project of Human Capital Management, Payroll, Time and Attendance and Hospital Staff Scheduling systems. Set guidelines and expectations of stake holders as a consultant to the CFO and CIO for the standardized payroll policies and system implementations. PROJECT MANAGER (CONTRACT) 09/2005 a" 06/2006 _CLIENT: WESTCHESTER MEDICAL CENTER, MARIA FERARI CHILDREN'S HOSPITAL, NY MEDICAL COLLEGE _ As Project Manager I was responsible for System Configuration, Training, Budget and Implementation of automated Time and Attendance with Advanced Hospital Scheduling module to maintain federal healthcare mandates and certifications as well as reduce overhead costs of unnecessary overtime and more efficient staffing. I managed a team of 16 Core Members to establish, deploy and maintain the Kronos Workforce Timekeeper v5.1 and Oracle databases through product life cycle within a milestone released process and budgetary constraints of a 1 year contracted cycle. ADP Payroll and Human Resources. Coordinate the culture change with the Westchester County Department of Labor Relations, Westchester Hospital Legal Department, New York State Nursing Association (NYSNA Union) and other healthcare employee unions to ensure compliance and mitigate employee relations issues. Manage the application development team through infrastructure build and system integration process between multiple complex Human Capital Management systems establish UAT Testing, Test Plans and QA

5 Validation. Manage budget and expenditures and report progress to senior executive staff and project sponsors. Implement Biometric Time clocks and replace outdated employee identification badge system. Mentor Team to achieve self-sufficient system management and future development. Senior Project Manager a" Project Manager a" Lead Business Analyst _FIRST HEALTH GROUP CORP- DOWNERS GROVE, IL_ 01/2000 a" 09/2005 Lead Business Analyst and PM for Oracle HRMS and North American Payroll, Kronos and Time and Attendance systems. I was responsible for Human Capital Data and payroll processing for 10,000 employees throughout the U.S. As the Project Manager I drove Oracle HRMS enhancement projects that included a number of business intelligence enhancements such as Employee Self Service, Online Check Advices, Online W2 Reporting as well as infrastructure upgrades with HR Advanced Benefits and Manager and Employee Portals. Gatekeeper for Change Management, testing and validation, for system patches and upgrades. I was selected as the Project Manager for Kronos Workforce Timekeeper Implementations, and full SDLC as well as budget and resource planning. As Senior Project Manager for the Implementation of Infrastructure PMO for critical business applications, I developed PMO Guidelines, and set the Standards for Quantifiable Analysis, Accurate Accountability for all aspects of systems in Human Resources and Payroll Departments. Responsible for SLA, vendor management, contracts, and Project Scope documents. Served as Project Manager for the Development of Center of Excellence PMO for web portal projects managed by 60 project managers throughout the United States and Profitable Billing for Customer Web based deliverables. Established project prioritization, project evaluation and approval process to achieve maximum development success and ROI within the annual budget cycle. Developed PMO Guidelines, Formats, Quantifiable Analysis, Accurate Accountability and Profitable Billing for Customer Web based deliverables. Program Manager for HR Systems Group: Payroll, HCM, Recruitment, Advanced Benefits processing, Employee Stock Option and Stock Bonus plan, tax reporting and Equity Edge

6 System 401k Compliance Testing and Reporting Reconcile GL Accounts related to Payroll Tax and Witholding SOX Compliance for Stock Options, Payroll and Human Resources Business Continuity Plans for Critical Applications Labor Reporting initiatives for funding grants and US Government Contracts Labor Expense tracking for both Capital and Expensed Software development in a Matrix Environment. DIRECTOR OF OPERATIONS a" Client Conversion Department Manager RELATED PAYROLL SERVICE - OAK BROOK, IL 06/1994 a"01/2000 Departments under my direction were Client Conversion, EDE, Courier, Payroll Call Center, and Processing Center. As Client Conversion Department Manager I drove business initiatives that tripled RPS customer base in less than 2 years. Promoted to Director of Operations I created employee incentive programs that increased revenue by 40% over a 1 year period. As Project Manager I managed full SDLC for the development Web Based Payroll Product with outsourced IT Consultants. I served as the Subject Matter Expert for the development process as well as for State and local taxation configuration development and multi-state and SUI payrolls. ACH set up and transmissions for bank and tax processing for over 4000 US Clients. Extensive experience with Payroll Service Bureaus a" ADP, Paychex, Ceridian, Robert F White I was responsible for all hiring, employee benefit programs, employee evaluation programs and internal Human Resources and Payroll processing.

7 SYSTEMS ANALYST - Business Analyst CARTEX CORPORATION - A DIVISION OF WOODBRIDGE FOAM - ADDISON IL 06/1986 a" 11/1992 Computerized and processed United Auto Workers Union (UAW) Payroll for manufacturing plant from Robert F. White to ADP. Developed and maintained Human Resource information and HR Data Warehouse. Duties included EFT Federal and State Withholding Payroll Tax transfers, payments, quarterly reports and W-2's, journal entry preparation and input in US and Canadian Currency valuations, reconciliation of Payroll and Operating Bank Accounts. GL account reconciliation. Maintained depreciation schedules and Capital Appropriation Logs for plant equipment, MRP Accounting (Material Requirements Planning) and Production Line Reporting, processed JIT Shipping electronic transmissions to Ford, GM and Chrysler. Maintained the build of materials and cost analysis database for parts manufacturing, As a special project I developed a DBase software application to record, measure and advise management of defects in finished goods that saved Woodbridge 1.7 million dollars in the first year of its use. Installed and deployed in US and Canadian locations. EDUCATION College of Dupage - Glen Ellyn, IL Oracle University- PLSQL Advanced Ford Q1 School Detroit MI Just In Time Manufacturing Ford Q1 School Detroit MI MRP Planning and Inventory Control Chrysler Training Center a" Flint, MI Material Control EFT General Motors Detroit J.I.T. Principals Statistical Process Analysis HIPPA Training