Punjab & Sind Bank. (A Government of India undertaking) Addendum No.7 Dated: RFP No. PSB / HOIT/RFP/115/ dated

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1 Punjab & Sind Bank (A Government of India undertaking) Addendum No.7 Dated: RFP No. PSB / HOIT/RFP/115/ dated REQUEST FOR PROPOSAL FOR Selection of Vendor for Supply, Implementation, Integration, Maintenance and Management of Real Time Transaction System (RTTS) PUNJAB & SIND BANK HO IT Department 21, Rajendra Place, New Delhi

2 INTRODUCTION : Bank has published the Tender No. PSB/ HOIT/RFP/115/ dated for Request for Proposal for Selection of Vendor for Supply, Implementation, Integration, Maintenance and Management of Real Time Transaction System (RTTS). Following addendums were published w.r.t the said RFP: i) Addendum-1 published on ii) Addendum-2 published on iii) Addendum-3 published on iv) Addendum-4 published on v) Addendum-5 published on vi) Addendum-6 published on Following amendments have been made by the Bank with respect to the RFP. Sr. No. 1. E Clause Eligibility Clause General Instructions [c] New Clause Eligibility Clause The review details of the product/solution by third party industry survey agencies like Leaders or Challengers in Gartner / Frost & Sullivan / IDC / Forrester Wave/ Chartis RiskTech Ranking in any of the last 2 years should also be provided. Minimum Documents Required (The Bank can ask for additional documents to its satisfaction for the eligibility clauses mentioned below.) Undertaking is to be provided by the bidder. In case of cross check Bank may ask for the Certificate/Report and bidder needs to provide the same without any cost to Bank. Clause Original Clause Revised Clause 3. ANNEXURE - XVI FACILITY MANAGEMENT (FM) AND SERVICE REQUIREMENT If the detail of solution offered by the Bidder is available on any website, the address thereof should be indicated. The review details of the product/solution by third party industry survey agencies like Gartner, Frost & Sullivan, IDC and Forrester should also be provided. Educational Qualification for Onsite Engineer:- L1 Engineer- BE/ B.Tech/ MCA with minimum 2 years of experience in the field of IT Security or EFRM Solution. Page 125 of 137 If the detail of solution offered by the Bidder is available on any website, the address thereof should be indicated. Educational Qualification for Onsite Engineer:- L1 Engineer- BE/ B.Tech/ MCA with minimum 2 years of experience in the field of IT Security or EFRM Solution. Page 125 of 137 L2 Engineer- BE/ B.Tech/ MCA with minimum 3 years of experience in the field of IT Security or EFRM Solution. L2 Engineer- BE/ B.Tech/ MCA with minimum 3 years of experience in the field of IT Security or EFRM Solution. Addendum No. 7 RFP No.PSB/ HOIT/RFP/115/ Page 2

3 Service Levels during operations phase Point 6 Manpower Service Operations Phase L3 Engineer- BE/ B.Tech/ MCA with minimum 5 years of experience in the field of IT Security. Engineer should be having minimum 2 years of experience on the proposed EFRM Solution and should have working experience of 1 year working on the same solution as provided by the OEM. - Penalty of 0.5% for absence per day of L1/L2 resources with required qualification and certification as per RFP. -Penalty of 1% for absence per day of a L3 resource with required qualification and certification as per RFP. The proportion in which resources should be deployed in operations phase shall be- L1: L2: L3 = 6:2:1 6. ANNEXURE XI COMMERCIAL BILL OF MATERIALS ANNEXURE XI COMMERCIAL BILL OF MATERIALS -Penalty of 1% for absence per day of L1/L2 resources with required qualification and certification as per RFP. The proportion in which resources should be deployed in operations phase shall be- L1: L2 = 6:3 Reg.: Request for Proposal for Supply, Implementation, Integration, Maintenance and Management of Real Time Transaction System - Tender Ref No. PSB/HOIT /RFP/115/ dated TABLE A RTTS Software, License, Integration Cost Sr. No. Item/ Deliverables COST (in ) [1] Enterprise Fraud Risk Management Solution (RTTS) Software Cost (Enterprise Licenses):- For real time monitoring of transactions. Minimum three years warranty. Should be provided with high availability both at Bank s DC and DR. [2] Integration Cost of RTTS with followings mandatory channels/ products:- Internet Banking Mobile Banking & IMPS CBS (Branch Banking, Employee Fraud, Cheque Fraud) SWIFT RTGS/NEFT Debit Card ATM POS E-Commerce UPI Financial Inclusion (FI) Prepaid Cards BBPS BHIM/ Aadhaar Pay Bharat QR Code AML SIEM Addendum No. 7 RFP No.PSB/ HOIT/RFP/115/ Page 3

4 [3] Training Cost [4] Any other Requirement Cost (Specify) Add rows if required. TOTAL COST FOR TABLE A = TABLE - B RTTS Hardware Cost () Hardware, Middleware, Database, Storage & Backup Solution, and Replication Solution costs etc. for both DC and DR Sites. All inclusive cost of Hardware should be mentioned as per requirement of the RFP and with capacity to meet Bank s expected workload to handle existing as well as projected Transactions for the contract period. Hardware is to be sized with High Availability, with threshold of 70% CPU utilization and all its monitoring tools are to be deployed and managed by the successful bidder. Data Centre (DC) Disaster Recovery Site (DRS) Sr. No. Particulars No of Units Unit Price in Total Cost in No of Units Unit Price in Total Cost in Total Cost including DC and DRS [1] Application Servers (details of system configuration to be given in technical bid.) [2] Web Servers (details of system configuration to be given in technical bid.) [3] Database Servers (details of system configuration to be given in technical bid.) [4] Any other servers (if required) (details of system configuration to be given in technical bid.) [5] License for Operating System (complete details including versions to be given in technical bid) [6] License for Database (RDBMS) (complete details including versions to be given in technical bid) [7] License for any other software, middleware required for EFRM solution such as BI and Reporting Tool, Monitoring Tools, ETL Tool, SLA Tool, if any, required for solution as per RFP Scope. (Complete details including versions to be given in technical bid) Addendum No. 7 RFP No.PSB/ HOIT/RFP/115/ Page 4

5 with three year warranty. [8] Storage and Backup Solution Cost, including replication solution for data replication between DC and DR Sites, SAN Networking, Tape Library etc. [9] Networking/ Bandwidth: Link cost between Bank s DC and DR, along with networking & security equipments etc. required for implementation of RTTS. (Specify) [10] Racks for deploying the Solutions/ Appliances at DC, DR, and Other Locations. Including Network Cables at DC, DR, and Other Locations. [11] Any other Requirement Cost (Specify) Add rows if required. TOTAL COST FOR TABLE - B = TABLE - C RTTS Maintenance Charges (ATS/ AMC) () Sr. No. Deliverable Total Cost RTTS Software - ATS Cost [1] [2] ATS cost of RTTS Software/ License for 4 years (after completion of warranty period of 1 year) for both DC and DR sites. RTTS Hardware - AMC Cost Annual Maintenance Contract (AMC) cost for Hardware for 2 years (after completion of warranty period of 3 years) for both DC and DR site TOTAL COST FOR TABLE - C = X X X X X TABLE D Integration Cost for Other Channels/ Products (Optional) Sr. No. Item/ Deliverables (Optional) COST () [1] Integration Cost of RTTS with Credit Card Addendum No. 7 RFP No.PSB/ HOIT/RFP/115/ Page 5

6 [2] Integration Cost of RTTS with Mobile Wallet [3] Integration Cost of RTTS with Treasury [4] Integration Cost of RTTS with Trade Finance TOTAL COST FOR TABLE - D = Note: The Items/ Deliverables mentioned in Table - D are optional, i.e. Bank will place purchase order for the same as per the requirements of the Bank at the cost mentioned. However, Total Cost for Table - D shall be considered for calculation of the TCO for L1 determination. TABLE E Onsite Resource Cost () [Onsite Technical Support (OTS), including Facility Management. Refer Annexure - XVI for FM scope.] Resource No of Units for Bank Unit Price in (per Annum) Total Cost in per Annum Total Cost for 5 years L1 Resource Cost 6 L2 Resource Cost 3 TOTAL Onsite Resource Cost = NOTE 1. Number of resources required may increase/decrease upon requirement and will be at the same rates for the term of the Project 2. L1 and L2 resource needs to manage Infra (Hardware and Software) as per Annexure XVI TABLE F Total Cost for 5 s Contract Period A Total cost of RTTS Software, License, Integration Cost [as in Table A] B Total cost of RTTS Hardware Cost [as in Table B] C Total cost of RTTS Maintenance Charges (ATS/ AMC) [as in Table C] D Total cost of Integration for Other Channels/ Products (Optional) [as in Table D] E Total cost of Onsite Resources [as in Table E] Total Cost of Ownership (Sum of A+B+C+D+E) TCO in Words Addendum No. 7 RFP No.PSB/ HOIT/RFP/115/ Page 6

7 Note: The rates quoted by the bidders in the COMMERCIAL BILL OF MATERIALS are exclusive of taxes prevailing at the time of submission of bid. Bank will pay the taxes on actual on production of necessary documents by the bidder to the Bank. The prices indicated in the COMMERCIAL BILL OF MATERIALS should address all requirements of the scope of the RFP. No other cost apart from that mentioned in the final commercial bill shall be considered. Date Place : : Signature of Authorised Signatory Seal of Company Name of Signatory: Designation: Addendum No. 7 RFP No.PSB/ HOIT/RFP/115/ Page 7