ADDITIONAL INFORMATION

Transcription

1 Computer Services Department FY 2014 Budget Request Cover Narrative The Computer Services Department is chartered with the task of providing comprehensive computer-related services to all Town Departments except the Police Department, Town Library and the School Department. These services include the procurement and staging of hardware and software to Town staff so that they can perform their daily tasks in an efficient manner. The hardware includes Desktop PCs, Laptops, Tablets, printers, monitors, scanners, and other miscellaneous external devices needed to accomplish daily tasks. The software includes relevant Windows versions, Office packages, and miscellaneous other standard offerings. Computer Services will assist in setup of applications that are required by banks, professional groups, and department specific entities. In addition to the above services provided to staff, Computer Services is also chartered to procure servers and relevant applications for global use within the town. These include network, printer, data and application servers. This year will see an attempt to continue the transition from physical servers to a VM environment. VM software will be enhanced, hardware added and additional servers removed from the lab. Computer Services is responsible for the maintenance and support of the Town Microwave Network. The services include monitoring the switches, procuring equipment, working with the various departments using network segments other than data and interfacing with contractors using, enhancing or adding services. Because the Network architecture has 10 VLAN s currently defined for department specific functions, Computer Services interfaces closely with the following departments: Fire for the Public Safety Radio system, School for data and security cameras, DPW for Badger Water Meter system, Media for VBrick remote telecasting system, Council of Aging for building camera system, and Water Treatment Plant for SCADA camera system. With the complexity of the network, new tasks include design enhancements, address allocation, troubleshooting, and problem resolution. The next year will be spent enhancing the current hardware infrastructure and possibly adding a fiber network to off-load data requirements from the Microwave Network and relieve performance issues that are being seen. Integrated into the fabric of the Computer Services charter is support of certain Town key applications with effort prioritized by importance. Tyler/MUNIS, Town Financial application, is no longer supported by Computer Services Department. Per request of the Town Manager, Computer Services does continue to support Business Objects and staff continues to be primary user of Crystal Reports to create requested reports from Town departments. Staff will look to see if a report already exists, make modifications to current reports, and create new reports from scratch. These Crystal reports are becoming more critical for departments to extract information from MUNIS and then make critical decisions. Other applications such as Microsoft Office 2010, Adobe X.1, Badger Meter Reading, Track-IT (Help Desk system), SOPHOS (anti-virus and anti-spam) and (Exchange and Portal) are dealt with on an as-needed basis. The applications that are more vendor supported or department specific are only provided consultation type services because they require sporadic assistance, but also cause the most department complaints because of our lack of experience or knowledge. These type of applications include ESRI/GIS, AutoCAD & Innovyze/H2OMap for DPW, IMC for Police & Fire, VISION & RRC for Assessors, LaserFiche for Auditors & Town Clerks, TOKAY for Water Treatment Plant, etc. Because of the nature of the work that Computer Services performs, it is critical that staff attend as many training opportunities as possible to maintain a minimal technical level in order to provide support services. Because of the current financial environment, most technical seminars attended by staff are of the free nature. Other opportunities are too expensive. Lack of training is a concern for the Computer Services Department. On-the-job training will only work so long. I would like to thank the members of the Computer Study Committee who have provided valuable guidance and expertise in addressing the outstanding issues facing Computer Services. Computer Services looks forward to all future endeavors with the Committee in planning the direction of the department to address all future Town needs. Computer Services will endeavor as always to meet all issues and demands proactively and as professionally as possible. Sincerely, Stephen M. Hattori MIS Director C:\Documents and Settings\rmontuori\My Documents\FY2014 Budgets\FY14 Presented Budget\FY14 Budgets FinCom and BOS\FY14 General Government\#FY2014 Narrative.docx Page 1

2 Computer Services Department FY 2014 Budget Request ADDITIONAL INFORMATION Per request of the Town Manager, the following information is submitted: Cell Phone: No staff member in the Computer Service Department has a Town cell phone. Personal cell phones are used for Town-related business when access to regular Town phones is not available. Cost is not charged back to Town. Town-Owned Vehicle: No staff member in the Computer Service Department has use of a Town vehicle. Personal vehicles are used for all Town-related business. Mileage is recorded and invoices are submitted quarterly using approved IRS mileage rates. CURRENT TOWN COMPUTER EQUIPMENT ALLOCATION as of 12/14/2012 Department Win2000 PC s WinXP PC s Win XP Laptops Win 7 PC s Win 7 Laptops Win Servers HP Laserjet Printers HP Deskjet Printers Miscellaneous Administrative Services Assessors Office Ricoh Copier, HP Plotter HP Map Scanner Auditors Office Ricoh Copier Board of Health Building Community Development Konica Copier Computer Services / Conference Room HP 5590 Scanner HP Color Copier DPW / Administration Toshiba Copier DPW / Engineering & Project Mgr HP Plotter, Contex Map Scanner DPW / Fleet Maintenance 1 1 DPW / Forestry, Snow & Ice, DPW / Water HP 5590 Scanner DPW / Water Treatment Plant Emergency Management 1 Fire Library 1 1 Media Services 2 Senior Center Ricoh Copier Town Clerks Office Ricoh Copier Town Managers Office Ricoh Copier Treasurer/Collectors Office Veterans Services 1 1 TOTAL The following departments procure and maintain their own equipment with their own IT staff: 1. Library 2. Police Department 3. School Department C:\Documents and Settings\rmontuori\My Documents\FY2014 Budgets\FY14 Presented Budget\FY14 Budgets FinCom and BOS\FY14 General Government\#FY2014 Narrative.docx Page 2

3 FY2014 COMPUTER SERVICES FIN COM REC Salaries 5111 Regular 155, , , , , , , , , Temporary Part-Time Out of Grade Total Salaries 155, , , , , , , , ,047 Water Enterprise Fund Allocation (2,420) (2,420) (2,336) (2,336) (2,388) (2,388) (2,333) (1,275) (1,275) Sewer Enterprise Fund Allocation (2,420) (2,420) (2,336) (2,336) (2,388) (2,388) (2,333) (1,275) (1,275) Total Salaries Net of Allocations 150, , , , , , , , ,497 Operating 5270 Leases/Contracts 109, ,062 45,477 45, , , ,332 55,612 55, PC Maintenance 1,931 1, ,500 1,327 1,500 1,500 1, Professional Services 5,784 4,689 12,505 12,488 5,940 5,940 11,500 11,500 11, Communications 1, ,790 1,334 1,700 1,660 1,500 1,800 1, All Other 4,100 4,100 2,274 2,271 3,000 2,881 3,000 3,000 3, Computer Supplies 5,000 4,986 1, ,500 3,252 4,000 4,000 4, Software 6,408 3,436 6,966 6,693 3,825 3,804 4,000 4,000 4, In-State Travel 3,244 3, , ,000 1,000 1, Dues and Memberships Staff Development - - 1,264 1,264 3,419 3,419 3,000 3,000 1,000 Total Operating 136, ,347 72,551 70, , , ,932 85,512 83,512 Water Enterprise Fund Allocation (287) (287) (287) (287) Sewer Enterprise Fund Allocation (287) (287) (287) - Total Operating Net of Allocations 136, ,773 71,977 70, , , ,932 85,512 83,512 Capital Outlay Capital Outlay , ,475 33,694 33,173 8,000 8,000 8,000 - Total Capital Outlay , ,475 33,694 33,173 8,000 8,000 8,000 Total Budget 292, , , , , , , , ,559 Total Budget Net of Allocations 286, , , , , , , , ,009 FY2010 FY2011 FY2012 FY2013 FY2014 FY2014 FY2014 BUDGETED BUDGETED BUDGETED BUDGETED DEPT REQ TM REC FIN COM REC Position FTE FTE FTE FTE FTE FTE FTE MIS Director Systems Administrator Total Staffing /31/2013 5:29 PM 1

4 FISCAL YEAR 2014 COMPUTER SERVICES DEPARTMENT SALARY INFORMATION TOWN MANAGER RECOMMENDED Regular Salaries Name Position Ann. Date Grade Step Base Salary Longevity % Longevity $ Wage Def. Total Salary Steve Hattori MIS Director 12/13/ ,388 1,000 1, ,198 Systems Administrator 3 41,624 41,624 Total Regular Salaries 145,012-1,000 1, ,822 Temporary Part-Time Salaries Name Position Ann. Date Grade Step Base Salary Longevity % Longevity $ Wage Def. Total Salary - - Total Temporary Part-Time Salaries - Out of Grade Amount Total Systems Administrator Total Out of Grade Department Total 148,047 1/31/2013 5:29 PM 2

5 FISCAL YEAR 2014 COMPUTER SERVICES DEPARTMENT SALARY INFORMATION DEPARTMENT REQUEST Regular Salaries Name Position Ann. Date Grade Step Base Salary Longevity % Longevity $ Wage Def. Total Salary Steve Hattori MIS Director 12/13/ ,388 2,000 3, ,007 Systems Administrator 54,238 54,238 Total Regular Salaries 157,626-2,000 3, ,245 Temporary Part-Time Salaries Name Position Ann. Date Grade Step Base Salary Longevity % Longevity $ Wage Def. Total Salary - - Total Temporary Part-Time Salaries - Out of Grade Amount Total Systems Administrator Total Out of Grade Department Total 163,470 1/31/2013 5:29 PM 3

6 FISCAL YEAR 2013 COMPUTER SERVICES DEPARTMENT SALARY INFORMATION Regular Salaries Name Position Ann. Date Grade Step Base Salary Longevity % Longevity $ Wage Def. Total Salary Steve Hattori MIS Director 12/13/ ,360 2,000 3, ,908 Lisa Hanson Systems Administrator 1/23/ ,214 2,000 55,214 Total Regular Salaries 154,574-4,000 3, ,122 Temporary Part-Time Salaries Name Position Ann. Date Grade Step Base Salary Longevity % Longevity $ Wage Def. Total Salary - - Total Temporary Part-Time Salaries - Out of Grade Amount Total Lisa Hanson Systems Administrator Total Out of Grade Department Total 162,347 1/31/2013 5:29 PM 4

7 FISCAL YEAR 2012 COMPUTER SERVICES DEPARTMENT SALARY INFORMATION Regular Salaries Name Position Ann. Date Grade Step Base Salary Longevity % Longevity $ Wage Def. Total Salary Steve Hattori MIS Director 12/13/ ,372-2,000 3, ,851 Lisa Hanson Systems Administrator 1/23/ ,131 2,000 54,131 Total Regular Salaries 151,503-4,000 3, ,982 Temporary Part-Time Salaries Name Position Ann. Date Grade Step Base Salary Longevity % Longevity $ Wage Def. Total Salary - - Total Temporary Part-Time Salaries - Out of Grade Amount Total Lisa Hanson Systems Administrator Total Out of Grade Department Total 159,207 1/31/2013 5:29 PM 5

8 5270 Leases/Contracts 109, ,062 45,477 45, , , ,332 55,612 55,612 This account is for payment of Maintenance/Support Contracts with various software vendors working thru Computer Services. Add: 1. Info Tech Accessible Solutions / SERVTracker 2, , AGFA / Engineering Plotter Change: 1. Tyler/Munis moved into Auditor's budget Annex - Generator NUMARA now BMC Software Annex - HVAC Units 1, , BMC Software / Track-It 1, , Delete: 1. Full Circle DLT / Civil3D 2, , Ti-Sales Duplitron - LaserFiche 3, , Duplitron - Scanner(2) ESRI / ArcGIS 3, , Info Tech Research Group 2, , MEC / Joebox 2, , MEC / Verizon FIOS Maintenance 4, , MEC / Renewal of Domain (.gov) MEC / E-Archiving 3, , MEC / Sohos Virus App (3 year-250 seats) 5, , MEC: Exchange Server Accounts 3, , Retrofit / LaserJet Printer Maintenance 4, , SoftRight / Dog & Certificate Tracker VBrick 1, , Virtual Town Hall / Town Web Site 4, , VISION / Assessor's Application 6, , Total 5270 Leases and Contracts: 55,612 55,612 1/31/2013 5:29 PM 6

9 5286 PC Maintenance 1,931 1, ,500 1,327 1,500 1,500 1,500 This account is to pay for PC equipment repair on a Time and Material basis. 1,500 1,500 Total 5286 PC Maintenance: 1,500 1,500 1/31/2013 5:29 PM 7

10 5310 Professional Services 5,784 4,689 12,505 12,488 5,940 5,940 11,500 11,500 11,500 This account is to pay consultants to perform system and application analysis 11,500 11,500 or hardware support type work: i.e. Consultants/ Service - Akuilty, RetroFit,... Total 5310 Professional Services: 11,500 11,500 1/31/2013 5:29 PM 8

11 5340 Communications 1, ,790 1,334 1,700 1,660 1,500 1,800 1,800 This account is for payment of computer telephone costs at Annex. 1,800 1,800 Total 5340 Communications: 1,800 1,800 Cost for Comcast Business Class Internet Service (backup) increased $10 per month in December Need to increase requested amount because FY'2012 will require a Lateral Transfer Request. 1/31/2013 5:29 PM 9

12 5381 All Other 4,100 4,100 2,274 2,271 3,000 2,881 3,000 3,000 3,000 This account is for payment of miscellaneous expenditures such as consultants, office supplies. 3,000 3,000 Total 5381 All Other: 3,000 3,000 1/31/2013 5:29 PM 10

13 5403 Computer Supplies 5,000 4,986 1, ,500 3,252 4,000 4,000 4,000 This account is for payment of maintenance supplies such as computer paper, laser cartridges 4,000 4,000 Total 5403 Computer Supplies: 4,000 4,000 1/31/2013 5:29 PM 11

14 5501 Software 6,408 3,436 6,966 6,693 3,825 3,804 4,000 4,000 4,000 This account is for payment of additional software purchases. 4,000 4,000 Total 5501 Software: 4,000 4,000 1/31/2013 5:29 PM 12

15 5701 Travel 3,244 3, , ,000 1,000 1,000 This account is for payment of car mileage to local seminars and towns/cities and 1,000 1,000 in-town travel to other Town sites. Total 5701 Travel: 1,000 1,000 1/31/2013 5:29 PM 13

16 5703 Dues and Memberships This account is for payment of Professional Organizations Membership Dues such as MGISA Total 5703 Dues and Memberships: /31/2013 5:29 PM 14

17 5790 Staff Development - - 1,264 1,264 3,419 3,419 3,000 3,000 1,000 This account is to pay for department staff training and college degree program. 3,000 1,000 Total 5790 Staff Development: 3,000 1,000 1/31/2013 5:29 PM 15

18 COMPUTER SERVICES Capital Outlay , ,475 33,694 33,173 8,000 8,000 8, Computer PCs & Equip 5,000 5, Printers 1,000 1, Networking 2,000 2,000 Capital Outlay 8,000 8,000 1/31/2013 5:29 PM 16