Adapting the SAP user experience for the digital age AMSTERDAM 8-9 DECEMBER,

Transcription

1 Adapting the SAP user experience for the digital age AMSTERDAM 8-9 DECEMBER, SAPinsider #Fiori2015

2 BY ATTENDING, YOU LL LEARN TECHNIQUES TO: y Evaluate SAP s portfolio of Web UX technologies to decide if SAP Fiori is the best choice for specific transactions and processes y Decide when to use out-of-the-box SAP Fiori apps and when to build your own y Co-create apps with end users by leveraging design thinking methods and tools y Build an SAP Fiori app on your own with hands-on guidance from industry experts y Dissect the architectural structure of SAP Fiori and see how it fits into your SAP landscape y Identify technical prerequisites, required skills, and deployment options y Skill up your development team on Web technologies, such as SAPUI5 and JavaScript y Configure the SAP Fiori launchpad according to user needs THIS EVENT OFFERS A UNIQUE LEARNING EXPERIENCE YOU WON T FIND ELSEWHERE: y Visual learning through detailed demos y Hands-on labs to learn and practice new skills y Interactive classroom exercises y Practical lessons drawn from real-world projects y Engaging panel discussions all delivered by leading instructors from SAP and independent industry experts, providing you with a balanced perspective.

3 DAY ONE : Registration and Continental Breakfast STRATEGIES FOR BRINGING THE SAP USER EXPERIENCE INTO THE 21ST CENTURY SAP As business users have become accustomed to accessing information and executing business processes on a variety of devices, their tolerance for complicated UIs, multiple log-ins, and dependence on IT is quickly evaporating. IT teams, in turn, often bear the brunt of user frustration. Come hear a leading executive from SAP s UX and Design Leadership team share expert insight into what it takes to adopt a user first philosophy when it comes to solution design. This session explores: SAP s UX strategy and solution roadmap and what it means for companies already heavily invested in SAP GUI Guidelines to establish a UX strategy that fits your business context and user requirements The four goals of UX-centered design, including the establishment of a design mindset within your organization New ways for IT development teams to work with and even influence business units and end users SAP s latest UX innovations, such as SAP S/4HANA and SAP Simple Finance with their natively designed SAP Fiori UI HOW DOES SAP FIORI FIT INTO MY LANDSCAPE? A GUIDE TO COMPONENTS, DEPENDENCIES, AND REQUIREMENTS Gavin Quinn, Mindset This session provides a detailed examination of the SAP Fiori architecture, including SAP Fiori components, landscape dependencies and requirements, and deployment options. Walk through a typical SAP Fiori landscape, and learn how SAP NetWeaver Gateway s OData and RESTful protocols simplify the consumption of SAP information on different devices. Examine: The way SAP Fiori components, including its SAPUI5-based interface, SAP Fiori launchpad, and web services interact with SAP Business Suite, SAP NetWeaver Application Server for ABAP, SAP NetWeaver Gateway, SAP HANA, and the end user s desktop or mobile browser Pros and cons of different options for deploying SAP Fiori in SAP NetWeaver Gateway, including hub deployment and embedded deployment, as well as SAP HANA Cloud platform deployment Criteria to determine which web proxy, such as SAP Web dispatcher, will be most effective in load balancing, performance, and security The latest updates to the SAP Fiori client and their impact on performance and the end user experience Architectural changes that come with SAP S/4HANA and how to prepare for them : Refreshment Break LIVE DEMO A GUIDED TOUR OF THE LOOK, FEEL, AND INNER WORKINGS OF AN SAP FIORI APPLICATION Gavin Quinn, Mindset This lively demonstration illustrates how an SAP Fiori application looks and works, from back-end data integration through SAP NetWeaver Gateway, to rendering in the user s desktop or mobile device. View examples of out-of-the-box SAP Fiori apps provided free by SAP, and understand the possibilities and limitations of extending those apps versus building your own custom app. After this session, you will possess a comfortable familiarity with: The three main types of SAP Fiori apps, including transactional, analytical, and fact sheets Rules of thumb for designing, configuring, theming, and branding the SAP Fiori launchpad, the user s entry point to rolebased apps Responsive capabilities that enable SAP Fiori apps to render across a variety of layouts (i.e., phones and tablets) with just a single set of code Steps required to set up SAP Fiori search on SAP HANA Best practices for launchpad configuration and layout, including user personalization options Creative ways to use SAP Fiori that will delight users, improve business processes, and maximize the ROI on your investment : Lunch Day One continued next page

4 DAY ONE (CONT.) A COMPREHENSIVE GUIDE TO SAP S ARRAY OF WEB UX TECHNOLOGIES AND WHEN TO USE THEM Sarah Lottman, SAP This comprehensive session examines the top five technologies SAP offers for UX development. It candidly lays out the strengths and limitations of each tool and provides criteria for choosing which tool(s) best fits your needs based on the speaker s real world not perfect world experience with dozens of projects. Attend this session and learn: If and when SAP Fiori should be used for complex transactions and how SAP S/4HANA changes SAP UI decisions When to use SAPUI5 versus Web Dynpro ABAP, and SAP Screen Personas 3.0 Important differences between SAP Fiori and SAP Screen Personas, as illustrated in a live demo How to incorporate UX design tools into any SAP project and the reasons why this is critical for user acceptance and adoption Criteria for boiling transactions down to what is most applicable to the casual user before you begin app development The best ways to quickly ramp up your skills with SAPUI5, JavaScript, and other web development tools Take home a decision matrix that helps you choose the right UX tool : Refreshment Break CRITICAL STEPS AND CONSIDERATIONS WHEN DEPLOYING SAP FIORI ON MOBILE DEVICES Gavin Quinn, Mindset The ability to deploy on mobile devices is a significant factor in the attractiveness and value SAP Fiori brings to an organization. This session walks you through SAP Fiori on mobile devices, from simple to comprehensive scenarios, and provides a wealth of practical knowledge that will boost your success with SAP Fiori on mobile. In this highly-visual, demo-oriented session, you will explore: The differences between deploying SAP Fiori apps in a web browser versus the SAP Fiori Client Enhanced cache management features in the SAP Fiori Client that provide more reliable asset caching and better performance for the user than a typical mobile browser Improvements that can be made to the mobile user s experience with SAP Fiori full screen operation Requirements to deploy mobile single sign-on and user authentication with SAP Fiori Advanced techniques to incorporate native mobile functionality, like camera and GPS, into your SAP Fiori app WHAT ABOUT POWER USERS AND SUBJECT MATTER EXPERTS? IMPORTANT CONSIDERATIONS TO PROVIDE A BETTER EXPERIENCE FOR SERIOUS SAP USERS Andy Prier, NIMBL Casual business users who need access to specific SAP transactions and information can benefit greatly from SAP Fiori. To what extent can SAP Fiori benefit powers users, subject matter experts, and other serious functional users who rely more heavily on SAP GUI functionality? This session provides answers to these questions and helps you: Evaluate SAP Fiori s ability to handle simple versus complex transactions and processes that power users and others rely on Determine whether SAP Screen Personas, which simplify screens and script automated processes without interfering with SAP GUI functionality, might be a viable alternative for serious system users Understand the extent to which functional and power users can modify SAP Screen Personas on their own Compare and contrast the strengths and limitations of SAP Screen Personas (cannot be deployed on mobile) versus SAP Fiori (cannot personalize highly customized transactions) Develop a UX strategy that works best for your SAP user community 18.00: Day One Concludes

5 DAY TWO : Continental Breakfast INTERACTIVE WORKSHOP DESIGN THINKING: A NEW PARADIGM FOR TRADITIONAL SAP DEVELOPERS Michael Pytel, NIMBL Effective UX design starts with getting into the mind of the user. For many developers accustomed to working within the confines of SAP GUI, this requires a new way of thinking. This workshop teaches enterprise software teams a UX design approach derived from a proven product design and development methodology. Through lecture, discussion, and interactive group work, you will learn how to: Put into practice the six steps of the design thinking method as used by SAP: Understand, Observe, Derive Insights, Ideate, Prototype, and Test Techniques to interview and observe users in order to understand their problems and pain points Create user personas for which you will define solution requirements Brainstorm solutions while separating needs versus wants, required functionality versus nice-to-have add-ons Prototype the app, identifying potential process, technical problems, and points of failure before you code Create low-fidelity mock-ups in Microsoft Excel and high-fidelity mock-ups using stencils, or templates, in SAP Fiori and know when in the process to use each one Effectively document user requirements Take home templates and process diagrams to create user personas within your own company : Day Two Concludes Day Two continued next page

6 MEET YOUR SPEAKERS Michael Pytel NIMBL Michael Pytel is a certified SAP Netweaver, HANA & Solution Manager resource possessing over ten years of technical SAP implementation expertise and over fifteen years of overall ERP project experience. Michael has lead countless technical projects at NIMBL, driving business process improvements (ERP on SAP HANA, SAP Smart Business Applications, Fiori on HANA). A frequent presenter at SAPinsider, ASUG and SAP Conferences and active SAP ecosystem contributor Michael continues to share his experiences/lessons learned implementing SAP across the country. With a deep SAP technical understanding of SAP s software and hardware capabilities coupled with a strong ability to connect with his customers, Michael is able to consistently drive client initiatives focused on new SAP UI deployments which drive additional value from a customer s existing investment. Sarah Lottman Senior Software Developer, SAP Don t miss this opportunity to learn from Sarah Lottman, senior software developer at SAP, who has quickly become a leading subject matter expert in SAP UI/UX development. Like most SAP developers, Sarah got her start in ABAP and almost immediately discovered her passion for providing users with a great experience. She has brought that passion to her latest role at SAP, where she is working on development of new SAP S/4HANA functionality in SAPUI5. Sarah has also worked on the client side, leading development projects for Deloitte and establishing and leading NIMBL s SAP UI/UX practice. Her technical skills are unsurpassed and include ABAP, SAPUI5, SAP Fiori, SAP NetWeaver Gateway, SQL, Java, JavaScript, and a variety of mobile technologies. Sarah has been a frequent speaker at SAPinsider conferences, SAP TechEd && d-code, and other industry events, and specializes in getting SAP developers up to speed on the most current SAP UX technologies. Andy Prier SAP UX Practice Lead, NIMBL Learn step-by-step how to build SAP Fiori apps with Andy Prier, SAP UX practice lead for NIMBL. Andy excels at architecting custom applications that simplify business processes and enhance the end user s SAP experience, as well as enhancing standard solutions, drawing on his extensive technical skills, including SAP Fiori, SAP NetWeaver Gateway, ABAP, SAP Process Integration, and SAPUI5. A frequent contributor to the SAP community as a blogger and speaker, Andy enjoys sharing his expertise and experience with customers. Having supported customers both large and small, simple and complex, Andy brings a real world perspective to SAP application development. Gavin Quinn Founder and Chief Architect, Mindset Gavin Quinn is fast becoming an industry thought leader and has a relentless commitment to making the SAP user experience simple, mobile, and beautiful. Gavin is the founder and chief architect of Mindset and has over 15 years of experience advising and leading projects for Fortune 1000 companies, internationally-renowned health care organizations, retailers, and government agencies. After getting his degree in computer science with a focus on human- centered design, he got his start in enterprise UX with SAP NetWeaver Portal and has moved on to embrace mobile design, HTML5 and, eventually, SAPUI5 and SAP Fiori. Most recently, his focus has been on mobility, cloud computing, SAP HANA, and SAP Fiori. Gavin is a regular blogger on the topics of mobility and SAP Fiori and is a frequent contributor to SAPinsider as an author and speaker.

7 Michael Falk Come experience the 21st century SAP UX with Michael Falk, Software Product Manager for User Experience at SAP. Michael has more than 16 years of broad international experience in product definition, product development, management and is deeply involved in corporate strategy and business development. Recently, Michael launched the Go-To-Market Activities for SAP s new HTML5 UI Framework. A passionate UI Evangelist, Michael is the Principle founder and lead of the new UI work group for the German SAP User Group (DSAG) and has grown a huge and interactive community all across the SAP User Interface topic. In his session, Strategies for bringing the SAP UX into the 21st Century, Michael will share his expert insights into bringing IT and business users together to unleash the true power of SAP UX. WHO ATTENDS: Technical teams responsible for SAP UI design and development, including: y Directors of IT y Directors of SAP systems y Application development managers y ABAP development teams y Custom application developers y Data integration specialists y HTML 5 specialists y Java developers y Mobile development and integration y UI developers y UI specialists y Web developers Functional teams responsible for user productivity in: y Field Service y Finance y Call Centers y Customer Service y Human Resources y Logistics y Manufacturing y Order Management y Plant Maintenance y Purchasing y Sales y Self-Services y Shop Floor Management y Warehouse Management

8 COMPANIES THAT HAVE ATTENDED SAPinsider s EVENTS IN THE PAST INCLUDE: The Hershey Company IBM Johnson and Johnson Tyson Foods Inc. Sony Lockheed Martin Mars Inc. Harley-Davidson 3M Bank of America Merrill Lynch Aflac Center Point Energy Waters Corporation Intel Target Palo Alto Networks Schindler Elevator AOL Coca-Cola Bottling Co. Zurich North America Dairy Farmers of America CONFERENCE RATES Amsterdam 8 9 December 2015 Pay by 9 October 1799 SAVE 200 Pay by 6 November 1899 SAVE 100 Register and Pay Onsite 1999 Mövenpick Hotel Amsterdam City Centre Piet Heinkade 11, 1019 BR Amsterdam, Netherlands +31 (0) Cancellations/substitutions: If you are unable to attend, you may send a substitute. Or if you cancel in writing by at least 30 days before the event, you can get a full refund. If cancellation is requested within the 30 days prior to the event, a credit will be held on the registration to be used toward a future event Wellesley Information Services, LLC, (WIS) publisher of SAPinsider. All rights reserved. More than 250,000 professionals worldwide rely annually on WIS products for expert strategies, instruction and best practices to optimize their IT investments. WIS products include SAPinsider, insiderprofiles Magazine, SAP Experts, and books. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. All other product and service names mentioned are the trademarks of their respective companies. This conference is open exclusively to SAP customers, and approved prospects and partners. SAP Fiori: Building your skills in user interface design and development is conducted independently by WIS, publisher of SAPinsider with permission from SAP SE. WIS is not affiliated with SAP SE or any of the SAP SE group of companies. 100% money-back guarantee We guarantee this seminar will be worth the investment in attendance. If for any reason you are not fully satisfied with this seminar, let us know and we will refund your entire registration fee.