ENTERPRISE MOBILITY SOLUTION. Start Delivering Better

Transcription

1 ENTERPRISE MOBILITY SOLUTION Start Delivering Better

2 Sector: Enterprise Mobility Solution Focused Domains: Logistics, Sales and Field Services WHO WE ARE? An enterprise mobility platform Manage your mobile workforce & gain transparency across field operations Company Offerings: An Enterprise Mobility SaaS based Platform which can be implemented across domains and geographies to serve multiple industries. Annuity kind business model having multiplier impact. Disruption: Niche positioning in the industry with its cashless transactions (e-wallets) enabler, network impact and data analytics, to conquer the I mn Transactions a day market by having superior functionalities, value-driven pricing and highly scalable model. Product overview: Mobility platform for workforce management which facilitates: Configure and design business processes Tool to schedule, dispatch and live monitoring of jobs Intelligent automation and predictive analytics 35 Clients Executive Summary A Quick Snapshot 10 Snapdeal, Walmart, Gojavas, Hitachi, Apollo, Kores-India, Bajaj Capital 6 Happy Management team: Founded by 3 young dynamic and enthusiastic promoters in January 2013; team of 21 on date. Countries customers per second Existing clientele: Catering 30 clients across logistics, e-commerce, field-services, banking & finance etc. Key clients: Blue Dart, DTDC, International presence: Leading logistics and ecommerce companies in ASEAN, UAE like Souq, Lazada, Zalora Existing impact: Handling 1,000,000 transactions/jobs done by around 15,000 field force daily

3 Executive Summary Enterprise Mobility Industry Overview FarEye, an Enterprise Mobility Platform Operating in an Industry having extensive potential Enterprise mobility applications Key Growth Drivers Changing Demographic and Lifestyle: born-on-mobile generation, connected in all aspects of work and personal life Increases employee productivity Enhances customer experience Rise of Cloud: low cost and flexible solutions Provides competitive edge Intelligent data analytics thereby become an innovation accelerator in technology space. Numbers speak more than words!!! Customer Expectation: rising customer demands, cashless transactions Competitive Edge: ability to operate and compete effectively Increasing spend on EM Expanding workforce population Large Market Size 1.5 billion mobile workforce globally by 2016 Global EM market opportunity expected to be USD 140 billion by 2020 Intelligent Service Delivery: automation and predective smart data analytics Cost Control: Rising fuel charges leading to higher travel costs Spend by enterprises on EM expected to grow 3 to 4 times of total IT spend by 2020 Source: IDC report on Enterprise Mobility 3

4 WHO WE ARE? An enterprise mobility platform Manage your mobile workforce & gain transparency across field operations I mn Transactions a day 6 Happy customers per second 35 Clients 10 Countries

5 WHY ENTERPRISE MOBILITY? Collaboration among the workforce Provides Competitive advantage Employee and Customer Satisfaction Increases productivity and efficiency Real time access to data and status updates Increases Sales

6 MAKE YOUR CUSTOMERS PROMOTERS! Companies prioritizing customer experience generate 60% higher profits than competitors A commitment to customer experience results in up to 25% more customer retention and revenue than sales or marketing initiatives 60% 25% 80% of your future 80% profits will come from A 5% increase in the 5% 20% of your customer retention increases existing customers the profitability by %

7 MAKE YOUR CORE JOB YOUR PRIORITY! Time lost due to administrative tasks Information loss about leads follow-ups Idle time 20% 48% 30% - 40% Increased customer satisfaction & productivity with existing resources increases profit!!

8 HEAR IT FROM THE EXPERTS.. 39% of the employees access the critical applications on the go. 39% 79% 79% of the employees using mobility for work have seen increase in productivity in the range of 8-12% [Dimensions data survey] A UK logistics company reduces its cost of managing [admin related cost] of its field engineers' by 92% 92% 80% 80% reduction in admin related work after implementing Enterprise mobility

9 OUR SOLUTION.. Simplified design/ Build cycle Flexibility of customization Solid security architecture

10 HOW DO WE DO THIS???? Systematic scheduling Job Dispatching Auto Assigning Easy Allocation of jobs Customized Workflow Efficient execution Live job updates Real time co-ordination Inclusion of additional requests GPS Tracking Instant Notification to Customers Accurate analytics Digital Proof of Attempt Heat Maps Operational Analytics Job Statistics Customer Feedback/ Experience Mileage & Efficiency

11 LOCATION OF JOBS ON MAP A DAY IN A LIFE WITH FAREYE AUTO ASSIGNING/ JOB DISPATCHING JOB LIST RECEIVED ON PHONE PROOF OF TASK COMPLETED ENGAGE WITH CUSTOMERS TRANSPARENCY TO MANAGER POWERFUL DELIVERY ANALYTICS

12 Reason for pending cases Geo-Coordinates Digitized Reports Auto updates and reduced manual entry by manager SMOOTH OPERATIONS & SMART DECISION MAKING WITH FAREYE.. GPS tracking of field executives Mileage and Efficiency reports of Field Executive Digital proof of attempt Transparent and faster cash reconciliation Last leg driven by data

13 EMPOWER THE ONLY HUMAN TOUCH POINT WITH YOUR CONSUMER Real time coordination Location Based Analytics Operational Analytics Smart decision making Artificial Intelligence Smooth operations Automation Workforce collaboration Visibility Easy follow up

14 WHY FAREYE AS AN ENTERPRISE MOBILITY PLATFORM? WHY NOT IN-HOUSE? 1 Technological 2 Resource 3 Scalability 4 Competitive Volatility restraints differentiation 5 Complex cross platform integration 6 Losing out to competition due to delay in implementation 7 Focus on core business - Effective utilization of resources

15 Scalable Flexible WE ARE WHO YOU WANT US TO BE Integrable Customizable

16 BENEFITS Elimination of manual planning, schedule, tally cash and reporting of day s work Easy and quick decision making due to real time information across all stakeholders involved in the delivery process at any point in the day INCREASED PRODUCTIVITY Accurate reports and data for analytics allowing smoother & smarter operations

17 BENEFITS Stores data of previously visited consumers eliminating need to contact them repeatedly Real time notification of customer vagaries allowing more responsiveness & faster problem solving INCREASED CUSTOMER SATISFACTION Immediate customer feedback at Point of Delivery reducing the need to reach out to the consumer

18 Streamlined work procedures IMPACT Maximized efficiency Increased productivity with existing resources Enhanced Consumer Experience

19 Organization Structure Founders Profile They Make It All Happen - Technical capability, business intelligence, passion!!! Kushal Nahata Gaurav Srivastava Gautam Kumar CEO Business development and marketing CTO Tech Lead Head strategies and operations Forte in identifying business opportunities and grooming relationships with clients. In charge of carrying the company banners to the clients Passionately selling ideas to customers, investors and employees A dynamic open source developer Playing a pivotal role in designing of products to cater as per the needs of the core audience Adaptive, experimental and ever-changing A social innovator, expert strategist and OTB thinker. Leverages resources to build a scalable company Real go-getter and resilient attitude

20 Outshine in your operations Trump the task Conquer the competition

21 THANK YOU Start Delivering Better