XLN Xtended Licensing, Laboratory & Legal Node

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1 Centre for Innovations in Public Systems, Hyderabad Use of Information & Communication Technology, Food and Drug Control Administration Gujarat XLN Xtended Licensing, Laboratory & Legal Node Chetan R. Mehta Assistant Commissioner Food & Drugs Control Administration Government of Gujarat 28 th November, 2014

2 Table of Contents 1. Snapshot XLN 2. XLN Stakeholders 3. XLN Innovative Approach 4. XLN Application Advantages 5. Interstate Data Integration Via XLN 6. Public Domain Features 7. Critical Indicators & Alerts 8. Replication in other States 9. Awards and Accolades 10. Pillars of e-governance 2

3 Snapshot XLN XLN is a software for transparent and speedy disposal of various Licensing applications and reducing the time lag between the Collection of Samples to declaration of Results to dissemination of information to stake holders. Daily Statistics can be checked End-to-end online system. No physical file required. Auto reminder for renewal of licenses Centralized approval system for licenses One database accessed by states Single SignOn for multiple states 3

4 XLN Stakeholders Gujarat Medical Services Corporation Limited Sub Standard batches, 4042 Drug Testing Laboratory 54,177 Samples Pharmacy Council 1,87,323 registered pharmacists Dealers, Retailers & Wholesalers 2,27,323 Unique IDs XLN gov.in Health Department Food and Drug Control Administration, Licensing Areas Drugs Stockists, C&F Agents, Distributors & Manufacturers Blood Banks Application = 1,79,532 / Licenses = 5,12,978 / 2,17,902 XLN 4

5 XLN Innovative approach Modern Approach Online Application Online Information Ease of Access Easy Track Control in Processing E-Communication Regular Review Management Standardization of procedures, effective monitoring, speed & transparency. Number of personal visits reduced by applicant for expedition of application. Information available in public domain, regarding dealers, NSQ drugs, Blood Banks etc. Uniform web interface across Govt. and build in synergies with the National Portal Facilitate synchronization and co-ordination of inter departmental working, tracking all transactions of the Government e-gov locks ensure sequential processing after C.C time-frame violations Online applications by stake holders cascaded with once only e-query, e- Reply, SMS, e-box & PDFs Documents Monthly Review Meetings through ONLINE-MPR 5

6 XLN Application advantages G2C Citizen centric Citizens can locate Shops dealing in Homeopathy/Life saving Drugs/ 24 hours functional Chemist in an area. Citizens can get information about substandard / NSQ Drug Samples for Life saving drugs of manufacturer along with Batch Number & Mfg / Expiry Dates etc. Citizen can verify the Licenses validity & other details of any Retailer/ Wholesaler G2C Citizen centric A Regd. Pharmacist can view vacancies at Retailers & vice versa. Nearest Blood Bank where a Blood Group is available can be located. Nearest Incoming Donation Camp can be known. 6

7 XLN Application advantages G2B Services to business community Application can be submitted online. Application Status can be tracked. SMS on demand can be activated Query can be resolved via SMS to Firm. Pharmacist gets restricted to one pharmacy only & prevent illegal multiple enrollment. G2B Services to business community Wholesalers & Retailers can verify each others details for authenticity & accuracy along with License No & validity. SMS to firm on Inspection Visit & Sample collection Ensure quick & effective recall of Not of Standard Quality medicines through mass messaging (SMS). Entry of Self-audit report by business community 7

8 Interstate Data Integration Via XLN Efficient Tracking System Faster Prosecution & Legal formalities I.B/ Enforcement Monitoring Due to intra state registration, Pharmacists movement can be tracked. Online Interaction between Inter-state management cadres has enabled quick investigation action on declaration of substandard / banned batches. Instant and Reliable verification of: Manufacturer Wholesaler C&F agent Stockist in other statewith License type & validity dates. Linking of manufacturer s Stockist /Distributor/ C&F agents in other states towards alerts 8

9 Public Domain Features Required Information SMS Format SMS to SMS Batch No. & get QUALITY affirmation SMS R.P Registration No. & get one s location, name etc SMS License No. to get details of Licensee SMS STD Code of City & Blood Group to get STOCK of Blood Group in all Blood Banks in that city SMS Application No. to get the application status XLN BAT XXXXX XLN R.P GXXXXX XLN LIC GJ/XXXXX XLN BLB 265 A+ XLN APP XXXXX 9

10 Critical Indicators & Alerts Inspections due in coming fortnight Inspections for Applications to be taken up urgently Registered Pharmacists who are working in more than 1 Firm & Location Inadequate Registered Pharmacists/ Competent Person SMS alert to dealers, 60 days prior to License expiry Over-due Samples & to-be-taken-up urgently Samples which would-be-expiring soon Retailers without Pharmacist Pendency of Sample Freezing by Lab Division Heads Stage wise alerts registered time frame violations (C.C) Forcing Visit Teams to put-in conscious notings Delay on e-files or ADC s Final Action Pending 10

11 Impact over the Years Impact over the Years License Applications Disposed Applications Activity Sample Collection Samples Tested No. of Raids Seized Value (in Millions) License Applications Disposed Applications Disposal of Various Categories Fresh Application Within 36 Days 10 Days Renewals Applications Within 180 Days 30 Days Other Applications Within 60 Days 15 Days 11

12 Replication of XLN in other States 12

13 Awards and Accolades - XLN Govt. of Gujarat, GAD Award 2012 C S I IT Excellence (Health Infra & Solutions), Kolkata National e-governance Gold Award 2013, JAIPUR e-india Gold Award in Health Sector, Hyderabad, 2013 Selected for National Rapid Roll-Out Programme (12 States), 2013 by DeiTY, New Delhi 13 Skoch Order of Merit for India's Best Governance Projects 2014

14 Awards and Accolades - XLN 14

15 Awards and Accolades - XLN 15

16 Awards and Accolades - XLN 16

17 Awards and Accolades - XLN 17

18 Awards and Accolades - XLN 18

19 Pillars of e-governance FDCA Team GoG support NIC Stakeholders Experience Legal & Procedural knowledge Techno savvy attitude Pragmatic approach Less paper GSWAN connectivity Hardware supports Fund for software Software developments Database Management Prompt acceptance of change by Circle offices Chemist Association s positive response Applicants cooperation 19

20 Journey for ICT solutions continues. Web Portal Link FDCA s Web site Manufacturing License Software For Manufacturer Manufacturing License Software For FDCA Officers Online Complaint Module

21 THANK YOU Dr. H.G. Koshia, M.Pharm, Ph.D. Commissioner Food & Drugs Control Administration Government of Gujarat Block No. 8, Dr. Jivraj Mehta Bhavan, Gandhinagar , Gujarat, India Phone : comfdca@gujarat.gov.in hkoshia@yahoo.co.in.