Ariba Network Ship Notice Guide

Transcription

1 Ariba Network Ship Notice Guide

2 Content Introduction Network Requirements Ship Notices Ariba Network Support 2016 SAP SE or an SAP affiliate company. All rights reserved. Public 2

3 Introduction

4 Introduction SUEZ WTS e-procurement Process This document contains training for your organization around transacting ship notices with SUEZ WTS through the Ariba Network 2016 SAP SE or an SAP affiliate company. All rights reserved. Public 4

5 Network Requirements

6 Network Requirements. Purchase Orders (New, Changed and Cancelled Orders) Orders originate from the Internal SAP system of SUEZ WTS Orders will be sent to your Ariba Network account Legacy purchase orders may also be sent to your Ariba Network Account during the phases of transitioning to the Ariba Network. You choose the routing method ( , fax, online, cxml or EDI) for receiving orders. Refer to the Account Configuration Guide on the Supplier Information Portal for instructions on how to configure your electronic order routing method.. Order Confirmations Order Confirmations are required prior to invoicing for all SUEZ WTS Purchase Orders Ship Notices Ship Notices are required prior to invoicing for all SUEZ WTS Purchase Orders Good Receipts The status of the POs will be updated when a material goods receipt will be entered in SAP. This will be an indicator of the approval status of an invoice or a sign that is acceptable to invoice. Invoices All Purchase Orders/Invoices will be required via the Ariba Network 2016 SAP SE or an SAP affiliate company. All rights reserved. Public 6

7 Remittance Advice

8 Network Requirements Ship Notices 2016 SAP SE or an SAP affiliate company. All rights reserved. Public 8

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10 Create Ship Notice 1. Create Ship Notice using your Ariba account once items were shipped. Multiple ship notices per purchase order might be sent. Click the Create 1 Ship Notice button. 2. Fill out the requested information on the Shipping PO form. The Packing Slip ID is any number you use to identify the Ship Notice. Choose Carrier Name and then Tracking # and Shipping Method will appear. Gross Volume and Gross Weight are optional fields when Collaborative 3 Supply Chain (CSC) is enabled 3. Enter Ship From information by clicking on Update Address. Any field with an asterisk is required. 4. Check if Deliver to information is correct. Click OK SAP SE or an SAP affiliate company. All rights reserved. Public 8

11 Delivery Terms and Transportation Details 1. Delivery terms and other transportation details can be included on all advance ship notices to support a broader range of shipping information collaboration SAP SE or an SAP affiliate company. All rights reserved. Public 9

12 Create Ship Notice - Details 1. Scroll down to view line item information and update the quantity shipped for each line item. 2. Customer Part # is visible when Collaborative Supply Chain (CSC) is implemented 3. Click Next to proceed to review your Ship Notice SAP SE or an SAP affiliate company. All rights reserved. Public 1

13 Submit Ship Notice 1. After reviewing your Ship Notice, click Submit to send Ship Notice to SUEZ WTS. Ship Notices provide improved 1 communications to help avoid unnecessary calls to order support department. 2. After submitting your Ship Notice, the Order Status will be updated to Shipped. Submitted Ship Notices can be viewed from Outbox or by clicking the link under the Related Documents from the PO View. 3. Click Done to return to the Home page SAP SE or an SAP affiliate company. All rights reserved. Public 11

14 Ariba Network Support

15 Training and Resources SUEZ WTS Supplier Information Portal 1. From the Company Settings dropdown menu, select Customer Relationships 2. Click on Supplier Information Portal next to GE Water to view the following presentations to learn 1 more about transacting with SUEZ WTS Account Configuration Guide SUEZ WTS Purchase Order Guide SUEZ WTS Invoice Guide SAP SE or an SAP affiliate company. All rights reserved. Public 13

16 Training and Resources Ariba Network Standard Documentation 1. Go to: and click the Help link Click Help Center Click on Learning Center to access Product Documentation. The Learning Center was created for users interested in technical product documentation. The Learning Center was design to allow you to browse the full library of product documentation and tutorials. Note: Only a subset of the documentation is available in a pre-login state. For full content access, login to your Ariba Network Supplier account and access the same Help menu SAP SE or an SAP affiliate company. All rights reserved. Public 14

17 Training and Resources Ariba Network Standard Documentation From within your Ariba Network account: 1. Click on Help Center to access Standard Documentation material. 2. Depending on which screen you are in within your account, the content will automatically update to reflect materials that may be helpful to you in relation to the items on the screen. You can also type in key word searches to adjust the content shown. 3. Click Documentation (bottom) 4. View Ariba Network Administrator s documentation SAP SE or an SAP affiliate company. All rights reserved. Public 15

18 Training and Resources Ariba Network standard documentation and useful links Useful Links Ariba Supplier Membership page - Ariba Network Hot Issues and FAQs - Ariba Cloud Statistics Detailed information and latest notifications about product issues and planned downtime - if any - during a given day Ariba Discovery - Ariba Network Notifications - Information about downtime, new releases and new features 2016 SAP SE or an SAP affiliate company. All rights reserved. Public 16

19 Who should you contact? Supplier Support During Deployment Ariba Network Registration or Configuration Support Please contact the Ariba Customer support for any questions regarding registration, configuration, Supplier fees, or general Ariba Network questions. SUEZ WTS Process Support Please contact Andrea Havasi at for business-related questions. Supplier Support Post Go-Live Ariba Network Support for Actively Transacting Suppliers Go to: Click Help Center Click Support Click Get help by phone Note: Only a subset of the documentation is available in a pre-login state. For full content access, login to your Ariba Network Supplier account and access the same Help menu SAP SE or an SAP affiliate company. All rights reserved. Public 17

20 Supplier support post Go-Live Help Center Go to If you forgot your username or password click on the link Forgot Username or Forgot Password. To access our Help Center, log into your account or go to Click the Help link in top right corner. Click Help Center and go to Support section. Search for any topic you would like to know more about. If none of the articles answers your query, click on Create Online Service Request button to contact our Customer Support. Fill out our web form. Select Problem Type. Note Murphy Oil in the Issue Description. To call customer support click on Get help by phone and from the drop down selection choose your location and the support number will be returned SAP SE or an SAP affiliate company. All rights reserved. Public 18

21 2016 SAP SE or an SAP affiliate company. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. Please see for additional trademark information and notices. Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors. National product specifications may vary. These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP SE or its affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP SE or SAP affiliate company products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation, and SAP SE s or its affiliated companies strategy and possible future developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions SAP SE or an SAP affiliate company. All rights reserved. Public 19