FRANCHISE SUPPORT CENTER DIRECTORY

Transcription

1 FRANCHISE SUPPORT CENTER DIRECTORY

2 FRANCHISE SUPPORT TEAM Lukas Krause Chief Executive Officer John Gohde Chief Operations Officer FRANCHISE SUPPORT BRAND ASSURANCE SOFTWARE SUPPORT Stacy Brown Franchise Support Manager Bobby Raymundo Franchise Administrator Trish Garrison Appfolio/Propertyware Support Operational Best Practices Franchise Support Franchise Assistance Program Compliance Issues/Questions Territory Questions Franchise Agreement Questions Software Process Questions Software Training Software Account Questions Operational Best Practices Kelli Wheelwright Franchise Support Manager Post New Franchise Training Support Training Renewals BUSINESS COACH Dee Park Business Coach TRAINING Tom Bunn Training Director Bentley Sparks Franchise Support Specialist Franchise Business Reviews Financial/Business Planning RPM-U Training Development Jeff Donlan Business Coach New Franchise Onboarding Franchise Support Franchise Business Reviews Financial/Business Planning Franchise Support Hotline

3 NATIONAL ACCOUNTS Tim Sedgwick Director of National Accounts National Accounts Vendor Relations Conference Karie Kersh Account Manager John Workman Program Manager Lease Documents KCRO Education & Newsletters Queue Development Mortgage Release Rikki Nash National Accounts Leasing Specialist Assignments Auditing

4 ACCOUNTING Phil Romney Vice President, Accounting CORPORATE ACCOUNTING NATIONAL ACCOUNTS ACCOUNTING Laura Tavishati Staff Accountant Holly Hansen Accounting Specialist Corporate Accounts Payable National Accounts Payouts Franchise Billing Shannon Feeney Staff Accountant Amanda Payne Accounting Specialist Corporate Accounts Receivable & Royalties National Accounts Payouts National Accounts Payable & Receivable Georgia West Director of Accounting Accounting Information Systems/Processes Audits

5 MARKETING Robert Pifke Chief Marketing Officer Karen Orchard Marketing Manager Ted Sanders Digital Marketing Manager Print Marketing/Brand Central Support New Program Marketing Search Engine Marketing Search Engine Optimization Franchise Communications Taylor Thomas Online Marketing Specialist Website Questions Online Marketing Questions

6 FRANCHISE SALES Valerie Mikita Director of Franchise Development Expanding Existing Franchisee Operations New Franchise Sales Sales Process Coordination PROJECT AND DATA MANAGEMENT FRANCHISE SALES Suzan Chaffin Project Manager Tim Spjut Franchise Licensing Advisor Project Management New Franchise Sales Franchise Benchmark Scorecard Questions President s Circle Emily Cano Sales Administrative Assistant ecano@realpropertymgt.com New Franchise Sales Leads TJ Gugerty Franchise Licensing Advisor tgugerty@realpropertymgt.com Administrative Assistant

7 SUPPORT CENTER HUMAN RESOURCES INFORMATION TECHNOLOGY Nancy Rose Human Resources Director Aaron Bracken IT Director Human Resources HR Screening Program Manages Strategy and Execution of IT Infrastructure and Design Janette Mudge Receptionist/Administrative Assistant Michael Dominguez Systems Administrator Reception Administrative Assistant Internal IT Systems Administration

8 BACKOFFICE John Linfesty BackOffice Manager Account Manager HelpDesk Services Craig Southwick Franchise Account Manager Account Manager HelpDesk Services Kelly Gipson Franchise Account Manager Account Manager HelpDesk Services Tammie Bennett Franchise Account Manager Nate Cardon HelpDesk Services Kay Yoder Svetlana Behnken Mike Rudelich Brady Baxter Jennifer Harwood Dana Moran Spencer Kiefer