ITOM HCM CSB & Cloud Governance March 2018

Transcription

1 ITOM HCM CSB & Cloud Governance March 2018

2 IT Operations Management Suites Hybrid Cloud Management Data Center Automation Operations Bridge Network Operations Management IT Service Management Automation DevOps ready, multicloud management and orchestration Comprehensively automated data center Autonomous operations with actionable insight for stakeholders Service management for enterprise networks Self-service, intelligence-driven fulfillment

3 Challenges Faced by Enterprise IT While LOB Adopt the Public Cloud I need access to all the marketplace cloud services to be more productive How do I???? How do I aggregate all the cloud services and provide controlled offerings? How do I place the workload public cloud resource which are cost effective? I want to deploy my workload across zones on different instance types/sizes How do I generate Showback report for different cloud providers and persona? I want to track the cloud spend and get reports for what my team spends I want to control the cost and take actions when quota/budget exceeds Central IT Manager How do I control the cost and resource usage to avoid getting over charged? How do I get access to multiple accounts owned by different LOB team? How do I charge the end user for the brokered services I offer? How do I ensure org. compliance policy are met by the cloud services?

4 Vision Statement ITOM HCM CSB & Cloud Governance should help the customer to act as a multi-cloud broker, track & report the cloud spend, control the cloud spend through policy management and recommend the best possible workload placement through BigData analytics.

5 Hybrid Cloud Management Suite Cloud brokering and governance Bare-metal, virtual, containers Cloud Assessment and Migration Self-service Hybrid IT End-to-end IT process orchestration Across any technology Private, managed and public clouds Via our Container Deployment Foundation Accelerating DevOps Traditional & modern apps Physical Virtual Cloud Container Multi cloud brokering with showback and governance: aggregate selected cloud services Proven end-to-end IT orchestration with massive OOTB content library Provision and manage any mix of cloud and on-premise resources - Design-once run anywhere service designs - Container lifecycle management - Customizable self-service experience Bridge Dev and Ops with release automation integration and content for continuous delivery Automation to support the discovery, assessment and migration of workloads to the cloud

6 Proven orchestration engine automates out manual work Native integration capabilities - No coding or external plug-ins required Automate complete actions to successful completion every time Public clouds Hybrid delivery and multi-cloud orchestration Containers Marathon / Mesos Application release automation supports DevOps Meta orchestration engine Orchestrators Broker and govern public cloud services Enterprise-grade architecture Monitoring and analytics Infrastructure automation 6

7 Powerful library of out of the box content (8000+) With out-of-the-box content, end-to-end processes are written for you, so you don t have to write them Examples of most used content: new employee onboarding and file system cleanup 7

8 ITOM Marketplace is the go-to place for all content Content by community member Content by Partner Content by Micro Focus R&D 8

9 ChatOps enables people-tool collaboration Real-time collaboration the intuitive way chatting Meet Maestro, the hybrid IT operations orchestration chatbot Maestro allows tools to join the conversation ChatOps brings IT tools into the middle of conversations Maestro, facilitates conversations for use cases such as platform provisioning, password resets, run book automation, incident diagnostics, incident and event remediation, service fulfillment, and disaster recovery ITOM chatbots integrate with Slack and Mattermost, and coming soon with Microsoft Teams and simplifies people-tool interactions; here Maestro prompts for required input parameters To see ChatOps in action, read a use-case blog here

10 Cloud Service Brokerage HCM Cloud Service Brokerage Solution HCM Cloud Service Brokerage capability enables the central IT to act as a cloud broker across different cloud service provider and help the LOB/end user subscribe to best of cloud offerings which meets the business needs and budget IT Ops/MSP New Aggregate Services Create Offering Apply Price Publish Offering LOB/App Team New Subscribe to offering Request Approval Track Spend Run Compliance 4 10

11 HCM Multi-Cloud Aggregation Search and filter act as aides for central IT to locate right set of services which meets the LOB given requirements Create controlled offerings by pre-configuring the region and instance type which controls operational expense Marketplace & private services ranges from various categories like OS, software, storage and network Pricing information for each instance sizes applicable for that service Aggregated cloud service list from different public cloud service providers One Click offering which increases IT agility and reduces TTM

12 Showback Report for HCM Subscription Cost Single report to view multi-org cloud spend Multiple currency reporting for offerings created by different geo. tenants User level tracking Total cloud spend based on HCM subscription

13 Showback Report for Azure Spend [HCM Offering] Single pane of glass report HCM offering & subscription info Detailed metering & consumed quantity data Granular cost & total cloud spend

14 HCM Showback Reports Cloud spend report based on HCM subscription Granular cloud spend report based on HCM subscription Azure granular cloud spend report based HCM & non-hcm subscriptions

15 Budget Management Define quota/budget and track usage against it Track the budget compliance across org. 5 Days left Notifications on no. of days left to exhaust the budget Information on actual budget consumed and available budget Set notifications when usage exceeds budget Multi-Tenancy and Organization Level breakdown for visibility

16 Cloud Transformation Migrating applications to hybrid cloud Hybrid Cloud Management Orchestration Cloud Transformation Service Integrators / MSP Enterprise IT Initiatives Assess Migrate Manage Identify which applications and servers are candidates for migration, and where these workloads should be migrated to based on ROI. Migrate servers from anywhere-toanywhere. Manage migrated servers and applications along with those natively provisioned by HCM

17 17 Container Deployment Options

18 Cloud & App Release Orchestration Capacity Compliance IT Broker Common Services HCM suite deployment option: Container Deployment Foundation Pre-integrated containerized components minimize implementation and upgrade effort Container Deployment Foundation REST APIs, Bots Microservices Pre-integrated containers, unified license model, and shared services Easy to install, maintain and patch with zero downtime upgrades Container Orchestration Linux Container Platform Managed Container Environment Physical Virtual Cloud Container Auto-scaling, self-healing and secure Flexible Deployment Options 18

19 Thank You.

20 20 Cloud Transformation/Migration

21 Cloud Transformation Solution Application Migration to Cloud Customer s Cloud Transformation Journey Add-On Assess (Cloud Assessment) *MSP Only Add-On Migrate (PlateSpin) Design, Deploy and Manage (Hybrid Cloud Management) Helps customers to discover, analyze and recommend a cloud transformation strategy Helps customers migrate workloads to cloud or between data centers Helps customers to deliver Hybrid IT as a Service, enable multi cloud governance and DevOps Note: Cloud Assessment and PlateSpin are separate products from Hybrid Cloud Management 21

22 Cloud Assessment Discover, collect, and analyze existing applications and infrastructure Key KPIs to measure progress Dashboard drives the whole transformation process Data import support from spreadsheets, UCMDB, PPM/APM Executive overview on cloud readiness of applications Spreadsheet templates readily available for application, business and infrastructure artifacts Import filled template with data

23 Cloud Assessment Business case analysis and calculate ROI Review recommendations and mark applications to transform Make informed decisions using heat maps, tables, charts Evaluate and aggregate information from surveys, track transformation status Build cloud migration roadmap

24 Pain Points for Cloud Migration Projects The Challenge Unsuccessful migrations slow down the project and are expensive to fix Service disruption (downtime) is costly Mixed platforms increase complexity, adding time and cost to migration projects Projects are getting bigger and bigger, so harder and harder to execute The Solution Automated and unlimited testing ensures success for individual server migrations Very short cutover windows minimizes service disruption Stream Windows and Linux servers over the network between physical systems, virtual hosts, and the cloud Project planning and automation help you finish your project on time and budget

25 Our Cloud Migration Approach PlateSpin Migration Factory helps customers to automate and integrate the planning, testing, execution and management phases of successful large-scale data center and cloud migration projects. PlateSpin Migration Factory PlateSpin Migrate Fast, anywhere-to-anywhere server migrations at lowest cost and risk. Migrate servers from anywhere to the cloud - and back. PlateSpin Transformation Manager Plan and track migration projects across cloud infrastructures. Complete tens of thousands of migrations on time and within budget.

26 PlateSpin Migration Factory Create a migration timeline with waves and batches using PlateSpin Transformation Manager Support for white labeling Multitenancy enabled Transparent sign-on to PlateSpin Migrate 26 Automated load balancing over multiple PlateSpin Migrate servers Tracked migrations or fully automated migrations driven by PlateSpin Transformation Manager and executed by PlateSpin Migrate Track project progress in roleenabled dashboard

27 University of Utah Hybrid Cloud Neal Russell Lead Solution Consultant March 8 th, 2018

28 Agenda Solution Overview POC Use Cases Go-Live Use Cases University of Utah Hybrid Cloud Journey Wrap up 2

29 We have a unique opportunity because we re not Amazon. We re not Microsoft. We re not Google. We re not any of these guys that are really fighting the battle for public cloud. We can be agnostic to who wins. We can build management tools to provision, manage, and automate your workloads in any infrastructure. Our cloud service automation asset is at the core of that. Chris Hsu, CEO of Micro Focus

30 The Challenge

31 The U of U Challenge RELEVANCY On-Prem Costs: Complex / Cost Own by Customer Hardware Software People Power Space Off-Prem Costs: Simple / Cost Assigned by Provider Monthly Cost for Usage 5

32 The Goals

33 U of U IT Value Goals U of U IT needed to stay relevant in a private/public cloud world. U of U IT needed a solution that their people could build on. U of U IT needed a solution that scaled in both directions: On-Prem Off-Prem U of U IT needed a solution that integrated well with current investments: Hardware (Synergy Enclosures & Blades, PureStorage, etc.) Software (Cisco ACI, Infoblox, VMware, Citrix, ServiceNow, etc.) U of U IT needed a vendor [CUSTOMER QUOTE] that s as invested in us as we are in them. 7

34 The Solution

35 The IT transformation journey Automate, orchestrate, and transform Focus on user experience Gain customer engagement and loyalty Orchestrate processes Leverage Big Data Realize continuous improvement Automate tasks Transform delivery Traditional IT Improve efficiency Increase agility Enrich experience Digital enterprise 9

36 What Micro Focus Delivered DevOps-ready hybrid and multi-cloud management Hybrid cloud orchestration Application release automation Broker compliant services Master of any cloud End-to-end orchestration ChatOps collaboration Automated stage gates for continuous delivery Service-level compliance Bare-metal, virtual, containers Comprehensive IT process orchestration Across any technology Private, managed and public clouds Traditional and modern apps 10

37 Data Center Automation suite a unified infrastructure management solution Provisioning & Configuration Compliance & Patching Analytics & Reporting 30% Orchestration Compute Database & middleware Heterogeneous I Scale 11

38 Proven orchestrator of orchestrators Native integration capabilities - No coding or external plug-ins required Hybrid and multi-cloud orchestration Enterprise-grade architecture Public clouds Amazon AWS, Microsoft Azure Containers Docker, Kubernetes, Marathon Application release automation Meta orchestration engine Orchestrators VMware, Microsoft, OpenStack Broker compliant services Monitoring and analytics HPE, BMC, Nagios Infrastructure automation HPE, Chef, Puppet 12

39 Built-in ucmdb Integration Automatic CI management of provisioned Service A new Component Type System based on CI Types published in HP CMP (CI Types based) Palette Automatic CI creation for all components of the full service provisioned including the Subscription in ucmdb at the platform layer CI attributes are updated when subscription is modified and deleted when subscription is cancelled CIs are tenant aware to enable multi-tenancy

40 HPE OO is often the standard against which ITPA* products are compared. Gartner, Inc. Market Guide for IT Process Automation by Robert Naegle, March 4, 2016 * IT Process Automation

41 The POC

42 Use Cases and Stretch Goals CORE Use Cases Citrix Xen Server Infrastructure as a Service Azure IAAS On Premise 3 Tier Architecture Docker Container as a Service on Premise Server Patching and Compliance ServiceNow Integration (Change Management) Additional Use Cases InfoBlox Integration for IP Assignment and DNS Entries Azure PAAS Bare Metal Deployment Pure Storage Provisioning and San Zoning Cisco ACI Setting up EPGs, and contracts in Cisco ACI as part of a multi-tier deployment Create new EPGs like Web and DB Create VMs in the corresponding Port Groups Create a contract to allow communication between the EPGs 16

43 Demo Showcase 1 Deploy Two-tier Application to vsphere Automated LUN Provisioning and SAN Zoning Pure Storage Array Deploy Compute to vsphere Integrations to InfoBlox for IPAM and DNS Cisco ACI integration for EPG s and Contracts ServiceNow Integration for Change Management 17

44 Demo Showcase 2 Multi-tier Application provisioning Microsoft Azure Deploy Off-Premise compute to Microsoft Azure Deploy Load Balancer Deploy Application Server Deploy Database Server 18

45 University of Utah Hybrid Cloud Journey

46 University of Utah IT transformation journey Automate, orchestrate, and transform Brown Field DCA Orchestrate processes Green Field HCM/DCA Automate tasks Transform delivery Traditional IT Improve efficiency Increase agility Enrich experience Digital enterprise 20

47 What Micro Focus Delivered [HCM] Off-Prem (Azure) Single Tier [HCM] On-Prem Single Tier [HCM] On-Prem Multi-Tier [DCA] OS Provisioning - Windows, Linux, ESX [DCA] Auditing [DCA] Patching [DCA] Database Deployments [DCA] Database Patching [DCA] Compliance Reporting 21

48 How Micro Focus Delivered Phase 1 Install Suites Deliver Example Use Cases Phase 2a From Example Use Cases, Deliver Initial User Offerings in Private Cloud Phase 2b Identify Learnings & Grow Solution Grow UP More options in Individual Offerings Grow OUT More Individual Offerings in both Public & Private Cloud 22

49 Looking Forward Additional Use Case Possibilities: Initial Right Placement Cloud Optimizer (CO) Dynamic Right Placement PlateSpin (PS) Dynamic Service Flexing (Up/Down) Combined Tools (Monitoring, Script Execution, & Flow Orchestration Tools) 23

50 Thank You.