TOUR BOOKING SOFTWARE TOOLS THAT MAKE IT EASY TO MANAGE & GROWYOUR BUSINESS

Transcription

1 TOUR BOOKING SOFTWARE TOOLS THAT MAKE IT EASY TO MANAGE & GROWYOUR BUSINESS

2 HOW IT WORKS DataTrax offers complete tour software and solutions for companies of all sizes that help you to streamline your workflow, get unparalleled control, and boost your efficiency and productivity. We offer advanced cloudbased software, state-of-the-art handheld units, as well as mobile solutions to suit your needs. Sales and Distribution VTrax (DataTrax s virtual point-of-sale (POS) system) provides limitless growth potential at no additional cost. It lets partners like hotels and travel agencies log into a webbased system to process sales and print tickets instantly. Wireless handheld POS terminals offer the built-in features you need to reduce administrative costs and make running your business easier. Tour Management Real time analytics make it easy to gain insights into sales, adjust your strategies, and achieve greater success. An administrative website enables you to customize data setup, physical tickets, and more, displaying exactly the information that s most important to your business. Centralized management across all distribution platforms allows you to make updates anywhere and at any time knowing that all components will update instantly. Payment and Ticket Collection Manage payments easily anytime, anywhere. DataTrax makes it easy to get paid by automatically splitting payments and depositing income from sellers (whether onthe-street agents or third-party partners). You can also accept payments in a range of currencies, including local tenders. Accept credit cards securely. Knowing that DataTrax has the behind-the-scenes complexities covered means you can confidently focus on what you do best: selling tickets. DataTrax is registered with both Visa and MasterCard as a PCI DSS Service Provider and has Level 1 distinction. 2 DataTrax: Built by Tour Operators for Tour Operators

3 SALES AND DISTRIBUTION VTrax: Virtual POS System Expand your tour distribution at no additional cost with DataTrax s VTrax virtual point of sale (POS) system. VTrax makes everything as straightforward and streamlined as possible for subway and bus stations, hotels, travel agencies, airport kiosks, corporate human resources, and more. How VTrax Works Transform any internet-connected computer into a functional booking and sales center. Process bookings and ticket sales by simply logging into the web-based system with a secure username and password. No additional materials or special equipment needed! VTrax Benefits Convenience VTrax is convenient for both tour operators and partner organizations, working virtually anywhere there s a computer and an internet connection. Cost Savings There s no need to purchase or provide any additional hardware, licensing, or airtime fees generally accepted with other forms of booking. Improved Growth It s easy to establish new, mutually beneficial relationships, offering your tickets for sale at hotels, corporate offices, welcome centers, and other locations to numerous lists. Comprehensive Tracking Our state-of-the-art software captures all of your sales and tour-related data for viewing on one central dashboard. Fully Connected The system connects all of your tour booking outlets and processes in one place, making it easy to update information across all of your ticket distribution methods. DataTrax: Built by Tour Operators for Tour Operators 3

4 5 Easy Steps for Selling Tickets with VTrax 1 STEP 1: LOGIN WITH USER ID 2 3 STEP 2: MAIN MENU STEP 3: PRODUCT SELECTION 4 5 STEP 4: DEPARTURE DATE SELECTION STEP 5: PAYMENT PROCESSING 4 DataTrax: Built by Tour Operators for Tour Operators

5 Hardware Options DataTrax s handheld mobile POS terminals make it easy to manage all aspects of the tour booking process from the palm of your hand. Pidion BP1530 The Pidion 1530 is outfitted with highly advanced features and a rugged exterior to handle all your tour and booking needs. 2 or 3 thermal printer, RFID, barcode reader, card reader, finger scanner, and PIN pad. Integrated 1D/2D imager is great for scanning and redeeming vouchers. Built inside and out to withstand harsh environments (IP54/1.5 metre drop). User-friendly Windows Embedded Handheld 6.5, HSPA+, Wi-Fi, Bluetooth, GPS. PCI PTS 3.0/EMV Level 1 and 2. Extended battery life. Verifone VX680 Mobile merchants will love this lightweight handheld POS terminal and its suite of features: Delivers wireless connection through GPRS or Wi-Fi/Bluetooth combo or 3G. Enabling mobile payments with Verifone s NFC software technology. Supports loyalty-building, profit-producing, and value-added applications. Internal PIN pad streamlines debit transactions. PCI PED 2.0 and PCI PTS 3.0 approved. DataTrax: Built by Tour Operators for Tour Operators 5

6 Hardware Options Janam Janam s XT2/XT2+ touch computer is the lightest and most rugged device in its class and is equipped with the latest technological advancements to help mobile workers do their jobs more effectively and efficiently, all with a style that is sleek and cutting-edge. Pocket-sized powerhouse weighing only 10 ounces. Android or Windows 10 IoT Mobile Enterprise. High Performance 1D AND 2D barcode scanning. RFID and NFC reading capabilities. 8.0MP/2.0MP front and rear facing color auto-focus cameras. Dual-Band Wi-Fi and Bluetooth 4.0 Connectivity. WizarPOS WizarHand Q1 is a veratile EMV and PCI certified handheld payment terminal. It's open software platform plus rich hardware features including NFC, 2D barcode, IBeacon and biometric. Enables great solutions for merchants. Ruggedized design with colour display. Includes Camera, fingerprint, ibeacon, NFC, 1D and 2D barcode readers. Secured booting. Dedicated secure chip. Customized app store. PCI PTS certified. Wifi and BlueTooth enabled. 6 DataTrax: Built by Tour Operators for Tour Operators

7 Hardware Options Mobile App DataTrax s mobile POS application makes it easy to handle ticket sales right from your mobile phone or tablet and is a versatile, affordable, and cost-effective alternative to traditional terminals. You can use our mobile app to print boarding passes, collect payments, authorize credit cards, and make reservations immediately. All information about sales made through the mobile app will be uploaded in real time for you to monitor alongside the rest of your sales data. How to Access the Mobile App Step 1: Download the app from Google Play. Step 2: Insert the magnetic stripe credit card reader into the earphone jack. Step 3: Connect your smartphone via Bluetooth to a wireless hip printer and you can start selling immediately! DataTrax s mobile app is free to download on Android devices. To complete transactions, however, you will need to set up a merchant account and pay transaction fees. You must also purchase add-ons (a credit card shuttle, wireless hip printer, and paper) and a plan to process payments, print tickets, and access DataTrax s suite of tools including real-time reporting. DataTrax: Built by Tour Operators for Tour Operators 7

8 TOUR MANAGEMENT Real Time Analytics and Dashboards Reporting Types Customize your Real Time Analytics and Dashboards by easily dragging and dropping components from the list of options available to you. Create multiple dashboards for different personnel. Track to-the-second sales by utilizing live capture technology. Search and view using criteria like agent login ID, terminal ID, date and time range, or more. These features and more make tracking ROI and keeping an eye on your sales a breeze. Generate any report you want, customizing it to the last detail or choosing from DataTrax s large library of predefined reports. Reports can be exported in Excel, Word, Adobe Acrobat, or Text format. Page Reports Display data in line-by-line format. Ideal for printing and displaying in Excel. Web Reports More interactive than page reports. Display data using graphics and charts. Dynamic Reports Customize by dragging and dropping from a list of available components. 8 DataTrax: Built by Tour Operators for Tour Operators

9 Administrative Portal DataTrax s administrative portal is your one-stop shop for managing user security settings, creating custom ticket templates, assigning agent commissions, managing discounts, and more. Customize over 200 variables and unify sales information across multiple channels. Create and define categories, products, agents, locations, payment types, prices, and more. Tailor your physical tickets with elements like your company logo, header, footer, disclaimer text, and unique barcodes to give your customers a cohesive brand experience. All your web-defined settings will automatically integrate with your sales terminals! Centralized Management DataTrax s software lets you better manage your resources implementing instantaneous changes across your distribution network, allocating sales agents to the right locations, and automating driver manifests to maximize efficiency. Create sales channels with vendors. Select QR codes (or barcodes) for fare types. Choose limits for ticket expiry dates as well as the number of scans allowed. Control pricing. Set distribution controls and available capacities. Monitor depleting inventory and assign it for multiple times within a given timeframe for different tours, shows, or events. Set status updates to let you know when inventory is close to being sold out. DataTrax: Built by Tour Operators for Tour Operators 9

10 PAYMENT AND TICKET COLLECTION Money Flow Easily, securely manage money at every stage and get tickets to customers fast! CUSTOMER The customer buys a ticket $ TICKET ISSUED DataTrax POS The seller enters payment info into POS device PAYMENT APPROVED $ GATEWAY $ PAYMENT APPROVED DataTrax HOST Payment information is vetted/ secured $ TOUR COMPANY Ticket and customer information goes to transportation/tour company MONEY FLOW: The customer presents their payment (credit card) to the sales agent. The terminal (handheld POS device, mobile app, etc.) pushes that information to the host (DataTrax s backend). That information (about the payment and customer) flows through the gateway. From the gateway, the quick approval process verifies the credit card. That information is sent to the host before being forwarded to the terminal, signalling it to print a ticket for the customer. All of this activity happens in seconds! The gateway moves money to your company account to ensure the customer gets their ticket and you receive payment. DataTrax s backend gathers all the information to let tour operators see full reports and track their business. 10 DataTrax: Built by Tour Operators for Tour Operators

11 Ticket Flow Track tickets throughout their lifecycle from the moment they re purchased until they re redeemed. CUSTOMER PRESENT TICKET PURCHASE TICKET ALL OF THESE STAGES CAN BE MANIPULATED AND VIEWED IN DATATRAX REPORTS Mobile App Street VTrax YOUR ATTRACTION VALIDATE TICKET Phone Terminal VTrax ACCOUNT TICKET FLOW: Using any of the sales tools from DataTrax, your ticket is sold to the customer. Attractions can redeem and track the ticket from the moment the ticket is sold until it is deemed invalid. Use any of our solutions to validate by scanning QR codes and/or barcodes to redeem tickets and vouchers. DataTrax: Built by Tour Operators for Tour Operators 11

12 The right tour software and booking system will help you do more letting you grow your distribution network, attract new customers, and boost your sales. CONTACT DATATRAX TODAY! Claireport Crescent #4, Toronto, ON M9W 6P7, Canada (Toll Free)