SAP experience Day The Future of Energy is Live

Transcription

1 SAP experience Day The Future of Energy is Live SAP for Utilities Roadmap & Vision 22 Febbraio 2018 Sandro Marcotto, Industry Value Engineer Energy

2 SAP Digital Strategy for Energy The new Energy World requires integrated views on IT and OT data which are provided by S/4HANA with CEC and for Energy Smart Homes Electric Vehicles Prosumers Micro Generation Customer View (IT) Contracts Interests Activity in Social Media Revenue / Profitability Installed Assets Charging Infrastructure Large Energy Storage Large Power Plants Smart Meters Smart Grid Asset View (OT) Energy Flow (Time Series) Sensor Data Likelihood of Failure for Energy 3

3 SAP Digital Strategy for Energy Digital Framework for Energy 4

4 Business Process Intelligence The Shift of Business Process Intelligence in the Utilities Industry Strategic IT Focus Yesterday and Today 1998 Billing-centric Logic Efficient management of mass processes (meter reading, billing, collections) Definition and implementation of complex products (tariffs) in billing component High level customer segmentation, customer interaction limited to few channels 2018 Customer / Product-centric Logic Differentiation through highly individualized products and services Definition and implementation of digital products in CRM components Billing and Revenue became commodity Individual customer in focus, interaction across all possible channels Sales and Customer Service Meter and Consumption Data Billing and Collections Sales and Customer Service Meter and Consumption Data Billing and Collections 5

5 SAP Digital Strategy for Energy SAP S/4HANA SAP for Utilities Public Portfolio (SaaS) IoT Analytics run / buy Standardization Machine learning win / build Differentiating Big Data Blockchain SAP S/4HANA for Utilities On premise SAP Leonardo SAP Business Suite SAP Business Warehouse

6 SAP for Utilities : an holistic End-2-End-SaaS-Portfolio as extension and evolution of SAP S/4HANA for Utilities on Premise SAP for Utilities Public Portfolio (SaaS) Marketing Sales Service Commerce SAP EAM SAP for Energy Revenue SAP Market Communication SAP for Utilities On Premise Portfolio (On Premise/HEC) Device SAP S/4HANA for Utilities CRM (Sales, Customer Service, Marketing) IS-U Customer Service Meter Reading Billing Invoicing Contract Accounting (FI-CA) Energy Data Mgmt. Intercompany Data Exchange SAP CD (IDEX) Add-Ons required for dedicated markets This presentation and SAP s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 8

7 SAP for Utilities Modular SaaS-Solutions for Energy and Noncommodity Services SAP for Utilities Public Portfolio (SaaS) Marketing Sales Service Commerce SAP EAM SAP for Energy Revenue SAP Market Communication Customer Acquisition Sales Customer Service ecommerce Device / Asset Mgmt. Energy/Meter data Mgmt IOT Integration Revenue Regulatory 9

8 SAP for Energy (planned) Solution Components SAP Energy Analysis SAP Meter Data SAP IS-U Adapter Energy Data Services SAP CLOUD PLATFORM 10

9 Revenue SAP Labs preview Configure, Price, Quote Order and Contract Backend-independent Order Flexible Billing Integration to SAP Hybris Portfolio and open APIs 11

10 Information & Tools SAP Road Maps SAP Transformation Navigator Get All SAP Road Maps Get started on your digital transformation journey* *Accessible to all internal users and s-users as of May 15,

11 Thank you. Sandro Marcotto Industry Value Engineer Energy and Natural Resources SAP Italia