Santosh Mishra. Nick Mantia

Transcription

1 Mass Transit to MaaS Transit: Are We Ready? Santosh Mishra IBI Group Boston, MA Nick Mantia RTA Dayton, OH

2 Key Presentation Takeaways Dayton RTA Service Overview Mobility Needs Why MaaS Dayton MaaS Framework System Architecture Open Data Integrated payment solution Next Steps 1

3 Dayton RTA Service Overview Service provider in Montgomery and western Greene counties Fixed route, demand response (including NEMT) and first/last mile services 300 vehicles; 29 routes; 3000 stops 5 transit centers, RTA Connect transfer points, PnR lots 9 million annual passengers Planned service expansion to 9+ counties Downtown Montgomery County Nearby Counties Planned expansion in Miami Valley Area (9+ counties) 2

4 Mobility Needs Technology Needs Multi-modal trip discovery, booking and delivery Account-based Payment All door boarding Back-office integration for NEMT and other trips Operations management tools for partner providers Cashless payments Infrastructure Needs Review TVM utilization and establish robust smart media purchase/ reload infrastructure Customer loyalty programs Partnership with local attractions Programs for unbanked customers Partnership with service providers Seamless Mobility Policy Needs Manage all things transportation in Greater Dayton Adopt cashless payments by 2020 Institutional partnership with colleges/ universities and large employers Limited driver involvement Fare capping All door boarding Data/Reporting Needs Open data for multi-modal trip planning and real-time info O-D and transfer data Operational performance System Performance Central Datastore and BI Reporting 3

5 Why MaaS RTA Goals General Concept-Example Seamless Regional Mobility Ecosystem Equitable Access Open Data Integrated Payment 4

6 Why MaaS All mobility providers will collaborate with us delivering one unified mobility network via Dayton MaaS platform -Dayton RTA 5

7 Validation/ Trip Completion Open API/ Data Dayton MaaS Framework Data Provider/Exchange (TransLoc, Trapeze, Clever Devices, City of Dayton, Link Bikeshare, Others) MaaS Provider (Dayton RTA+TransLoc) Open API/ Data Dayton RTA MaaS Framework Open API/ Tools Service Providers (Dayton RTA and partners) Customer 6

8 RTA MaaS System Architecture 7

9 Open/Standardized Data Trip discovery Booking Service coordination Seamless payment Billing/Reconciliation Customer information Source: Rocky Mountain Institute,

10 API- System Interface Layer API- System Interface Layer FARE MEDIA Ticket/Cash (Until 2020) Integrated Payment Framework Integrated Payment Smartcard (long-term/ limited use) 3rd Party Media Smartphone (NFC/BLE) Legend Clever Devices System Other equipment providers VEHICLE ENVIRONMENT Fixed-route Demand Response Account ID 3 rd Party Vehicles New AFC SPX/Genfare Farebox Digi Router IVN Validator TCH Clever MDT with GH s/w Digi Router Validator Tablet Reader 3 rd Party Service Providers (TNC, Parking, Bikshare) TVMs TBD Other RTA Systems Payment services FIREWALL-PROTECTED CENTRAL SYSTEMS Account ID Open API Trapeze Demand Response Software (Transloc/Pass) Datastore and BI TVM Mgmt Others RSD Billing and Payment Vendor API Farebox Garage Systems Probe Garage Data System Finance and Accounting System Vendor API API- Central System Fare Interface Data SystemLayer AFC: Central Systems CRM Maintenance/Asset Management Vendor API Account Management Apportionment/ Settlement/ Reconciliation Transaction Management Security Public Web Applications General Public Fare Portal Administration Fare Media and Product Management Open API Transit Benefits Program Portal Token-based interface Fund Processing Discount/Benefits Management Institutional Portal API- System Interface Layer Retail POS Vendor API Digital Payment Vendor (PayNearMe, Blackhawk, Incomm) Payment Services Payment Gateway (First Data Corp) Financial Institution (Fifth Third Bank) 9

11 Next Steps Engagement with partners MaaS platform development Agency tools Customer tools Data management solution Payment solution procurement System integration Partners Seamless Payment RTA Open Data 10

12 Thanks Contact: Santosh Mishra IBI group 21 Custom House St, 3 rd Floor Boston MA santosh.mishra@ibigroup.com